Hey Andor,

so far, we did not tested UberMenu but from what we know, many people are using it without problems. However, we can not tell you if theme is compatible with all it’s features because there is too many of them and we did not found time to check them yet.

Thanks for your interest in Be!

Hi,

this inept copy is offline because was sold illegally what means it is useless. All purchases were made illegally then as well and the right organisations has been informed about this situation. Be sure that any site built with this fake product is not safe, the same as the server where it is. If you bought it, we suggest you to contact with the person who sold it to you or with Paypal to get your money back. As we know, hundreds of people get their money back already without any problems. For more details about this case, we suggest to check this topic.

Thanks!

Hey,

when you are editing page, please click on “Screen Options” button in the right top corner and make sure that “Page Options” are active. If this option is active, you should also check Builder | Visibility option under Theme options > Global > Advanced section.

Thanks

thanks for help

You are welcome

Hey,

yes, it is possible to set different menus per different pages of course.

Thanks for your interest in Be

Can you please come back with a solution to this as soon as possible please as my client is waiting and this is the only item stopping the site going live??

Managed to fix it myself

Great, we are glad to hear that you sorted it yourself. Can you share what was wrong exactly?

Hi,

we are sorry, but so far we did not found any solution to make this feature compatible with mobile. Looks like mobile devices does not works with this effect.

Thanks!

Thanks for your prompt reply. .Kindly can you rephrase your last two lines around the plug-in issues because I didn’t quite get your answer? Thanks

Furthermore, after I have imported one of the BeTheme Demo templates using the BeTheme Demo Data tap on the left how do I delete the template and replace it with another one? I have imported one of the templates twice withthe hopes to replace old changes and that resulted in duplicated menus and pages!

We meant that you need to contact with your admin because we do not have any impact on such errors. This is server issue.

Hey,

the only masonry blog style we have included into theme so far, you can check here.

Thanks for your interest in Be

Hello,
Thank you for your prompt response.
You have a beautiful theme. Suggestions have more type of masonry layout for blog Thanks

We got it in plans obviously

Hi,

you can float these details to the right side with the following css:

#Action_bar .contact_details { float: right !important; }

However, logo can not be in the same line. This change requires files customisation because of the Action Bar which is above the logo.

Thanks!

Ok. So to increase it’s size, you need to use the following css:

#Top_bar #logo { height: 100px !important; }

Thank`s

You are welcome

Hey,

please take a look at support forum where this has been described yesterday.

Thanks

Please send us link to this site so we can have a look on it.

It’s still in localhost. Hope to be ready soon.

Let us know when will be ready then.

These 2 psd files we mentioned above, we can send you today, but the rest, we can send you on Monday/Tuesday of course. In reference to other PSD files, everything depends of how busy we are Please understand that doing those PSD files is time-consuming.

Hi

Now purchased the theme, and I have emailed you regardin the PSD’s.

Really appreciate your support.

Many Thanks

Don’t worry, some of them we sent you already

Hey,

1) This is “Content Padding” and you can easily turn if off under Theme options > Global > Advanced section.

2) No, we did not noticed anything like that. Can you explain where you have a problem exactly?

Thanks

Hey,

thanks for the approximation of the Extended license importance in such a simple words Hope that what you wrote would be clear enough for all those who still don’t know what for Extended license is.

We also would like to bring a few issues in this case as well:

Hope that everything would be clear enough now. So like we previously said, they just broke the license and are trying to sell illegal product. Since they released their FAKE and even incompetently copied code we get many messages from people who just want their money back and in that case, the need to go to Paypal and ask for a refund. Because we want to be fair, we warn everyone that this product is fake and using it may bring more harm then good because your sites and servers are not safe.

Thanks!

Hey,

are you sure that you followed all steps from here? If you did it, please deactivate all extra plugins to check if one of the is not the culprit.

Thanks

Hey muffin mate.

Thank you, solved it now. I just missed adding a sidebar in “Add sidebar”.

You are welcome!

Like we wrote above, what you ask for, requires files customisation. In reference to Item Support Policy, such customisations are not allowed to if you want to modify theme files, you should contact with your web developer. However, like we wrote above, we will consider your request while future updates.

Thanks for understanding!

thanks. it will be great if u include the option in the update!

but for now i hv to find out a way. i m using child theme, so modifying main theme will not be a problem. can u give me some hint about where should i start? i mean which php file should i look into? or can u refer me to some tutorial link where there is solution given. thanks

Sure, we will consider this as an option while future updates. However, because files customisation are not included like we already told you above, there is nothing what we can do to help you.

Hey,

mobile devices are incompatible with background videos feature.

Thanks!

Hi,

yes, this theme is obviously compatible with 4.4.1 version. It’s always compatible with new versions just when they release.

Thanks

Hi,

as you see, there is no “Purchased” label next to your nickname what means that you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client did purchased, tell him to create account for you on support forum and ask questions there.

Thanks for understanding!