Discussion on Pharmacy WooCommerce WordPress Responsive Theme

Discussion on Pharmacy WooCommerce WordPress Responsive Theme

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My website is : Http://www.thealwaysfit.com I recently purchased the pharmacy theme from you, however I am finding troubles changing the theme through the child-theme I made. I am sorry I am a noob in coding but I hope you can help clearing it out.

I made a pharmacy-child directory and inserted proper style.css and functions.php files in it. I also added a copy of template.css, woocommerce and bootstrap.css to the child directoryunder CSS and changed all the font Raleway coding to the font I want which is Montserrat.. when I saved the file, my website only shows changed font of Menu (submenu does not change font, still Raleway). Also Woocommerce fonts is still Raleway.

Can you give me some guidance as to how can I change the font for different elements of your template through my child theme ?

Please help me accomplish this through child theme, i do not want to change the font everytime there is an update and the font that came with the template is too light.

How do I change the following fonts: 1)Changing header font ? Falls under what css? 2)Changing subheader font 3)Changing product title font? 4)Changing product pricing font? 5)Changing categories of product font? 6)Changing product description font?

Thank you

Dear Sir
Thanks for choosing our theme.
For change font you can do directly on parent theme on file : theme/css/template.css then after change back up that file or save one on local.
Or using that plugins to change font : https://wordpress.org/plugins/easy-google-fonts/
Kind regards!

I did change in parent as well, the woo commerce product fonts are still Raleway.. Please look at the website and see?

Dear Sir,
We suggest you can use that plugin to know more. Please understand some part of my site is same Css selector so you can not change each part to each style. Please create more css class for that part you want to change.
If you still need help, contact with us via email : help@wpopal.com
Kind regards!

I deleted the widget_deals_products widget on homepage,how can I get it back?

Dear Sir,
Please go to your home page > drag and drop WPO Deals Element to position you want.
If you still need help, contact with us via email : help@wpopal.com
Kind regards!

this theme compatible with latest wordpress and woocommerce versions?

Dear Sir,
Our theme come will fully compatible with WooCommerce newest version
Let us know if you need more information
Kind regards!

Hi, we are using your theme but having some problems with translations. Everything works quite well except some strings that seem not to catch the translation. Can you help me? this is my situation:

- active child theme - translating using pharmacy-it_IT.po / .mo placed here: wp-content/languages/themes

Most of words can be translated using PO file, some of theme changing php files and putting them in child folder but some area impossibile. don’t know why.

here you find a shot of these fiew strings: https://www.dropbox.com/s/4rc3a7gt87b0ltk/shot-demo.jpg?dl=0

There seems to be some troubles with ‘titls’e and ‘placeholders’. they are in PO file but don’t work.

hope i was clear enough. thank for helping us.

Dear Sir,
You can find some string did not change on that file : Pharmacy-EN.POT to know what exactly PHP file you need to change directly
Follow that image to know more : https://goo.gl/V0hxLM
I can see that your ThemeForest account displays the ‘Support Expired’ badge. If you purchased Avada before September 1st 2015, then you are eligible for lifetime support. If you purchased Avada after September 1st 2015, you can extend your support period via your ThemeForest dashboard.

http://bit.ly/1Rstz4N

Thanks!

Hello, I have just sent ticket #18 using your site, please let me know!! thanks!

Dear Sir,
Please be patient and keep contact with us via ticket
Our technical team will reply as soon as possible
Kind regards!

i updated theme. lost-password page still not working.

i already sent you admin panel of the site before 5 days ago. please help

Thanks

sorry for my late, we have come back to work after having long holiday.

I tried to search question as you said, i could not find any. I asked my developer check all email to answer you. so please send me your email that help me search your email to resolve quicker. Thanks

I have loads of problems with this theme. Template is complete messed up, it is not sending any notifications emails to admin / customer 2. please click on lost-password it also not working or not sending email 3. lost password page not working. Template files missing. Every update i do I have to pay someone to fix this template – it shouldn’t be doing this

i’m sorry for my late, with sending email, it is hosting issue mate. can you show me your email , i would like to search it in my list. to get closer look

I have many problems with theme.

1. it is not sending any notifications emails to admin / customer 2. please click on lost-password it also not working or not sending email 3. lost password page not working

i already sent you email with admin details last 3 days. please solve it.

Thanks

i’m sorry for my late, with sending email, it is hosting issue mate. can you show me your email , i would like to search it in my list. to get closer look

i can send my email but what happen when some one lost their password and try it ? i checked it and it is still not sending email regarding lost-password. please check it.

Thanks

Dear Sir,
Maybe your email come to spam box. Could you send again and let me know your email address
And make sure you send your admin + FTP information
Kind regards!

Your theme (PharmacyTheme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

I have this notice after a fresh WP 4.4.2 and the theme installed and data imported…..

Dear Sir,
WooCommerce have just release newest update.
Please send us your admin + FTP information via : opalwordpress@gmail.com
We will update for you first and then upload newest theme update later.
Kind regards!

We are having problems with product quick view and changing product display from list to grid. Both functions work perfectly fine if you are logged in but if you are not logged they break, a full front page is loaded instead of the quick view template or a product list. You can see the problem here http://benupharmacie.clickon.ch/fr/ click the quickview button on the product. WP version is 4.4.1, WooCommerce is 2.50 (it broke the same way with 2.4)

Dear Sir,
Please take a photo screenshot with description details.
Send with admin + FTP information to : opalwordpress@gmail.com
We will check and try to help
Kind regards!

I recently updated visual composer to 4.9.1 and every page with columns in it stacks the columns, even when I tried adding new columns, they stack. Please help me this is a huge issue, thank you!

Dear Sir,
Please let me know your admin + FTP information to email : opalwordpress@gmail.com
We will check and try to help
Kind regards!

I recently updated visual composer to 4.9.1 and every page with columns in it stacks the columns, even when I tried adding new columns, they stack. Please help me this is a huge issue, thank you!

If you need the website name, just let me know

Dear Sir/Madam
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

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I purchased this theme a while back and it has been very good, but now I need to update both visual composer and slider revolution how would I do that? Thank you

Dear Sir/Madam
Thanks so much for using our theme.
Please delete two of plugins then click re-install again on top message about plugin requirement .
You will receive latest plugin version
Kind regards !
Opal Support Team
Connect with us via

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Thank you so much

I’m interested on your theme, but i would like to know if i can manage expiration date of a product??

Hello there,
WooCommerce have that function to make you create expiration date of product .
Let me know if you need more information
Kind regards!

Congratulation for this beautiful theme, I want to but this theme but before buy i want to ask some question. 1-Want to integrate medicine price in to Indian Rupee nt in US Dollar 2-Payment mode COD – Cash on Delivery (Need this option) Actually i want to do medicine business in India So want to Currency in Indian Rupee. Can i integrate these 2 option in this theme. Thanks

Dear Sir,
Thanks for interested in our theme.
Here are the answer for your points
1. You can change the currency to Rupee
2 . About payment gateway, you need to search plugin to integrate with WooCommerce then can use this for that theme.
Let me know if you need more information
Kind regards!

Is it okay to update wordpress to 4.4 and woocommerce to 2.4.12?

Dear Sir,
Thanks for choosing our theme.
Please make one backup first before update anything.
Let me know if you have any problem with update
Kind regards!

Hi team, Susan culver sent a message in regards to a problem with your theme we are currently using! it’s been 7 days an no response. Please can you assist us as we have paid for support and the theme is not working. My email is gprcoms@gmail.com. I have also sent you an email and a Skype message. Please get in touch ASAP as this issue needs resolved. Kind regards

Dear Sir
What problem with your ??
What is your account you purchase our theme.
For next time , please be patient and do not need to contact with all of our channel .
We can not help and manage your problem if you spam on a lot of channel.
Kind regards!

This is the first message I have sent on here, one of your team has contacted me I’m just awaiting the next response so we can move on, I appreciate your response, I do hope my theme can be resolved ASAP as it’s important for my business. Hope you understand my concern and things can move on in a positive manor from now on. Many thanks.

Dear Sir,
What is your account you use to purchase our theme.
Please let me know your purchase code on email you send. We will check and try to help.
And please be patient, do not need to contact and sent too much email.
Kind regards!

Hello, i’m having severe problems with this theme: - the shopping cart is not visible; - i can’t save any changes in live editor.

This means that i can’t continue the site development. I’ve sent you an email with photoscreenshot, admin + ftp information and i still can´t get support. At least you could give some feedback.

Looking forward your response.

Best regards

Dear Sir/Madam
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

\\ \\ \\ \\

Hello! I have sent you an email request regarding the “google map” visual composer elements!please let me know, according to your support hours and queue! :)

Dear Sir/Madam
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

\\ \\ \\ \\

ok, done! thanks!

Hi there,

I ordered the theme and want to move it from my localhost to the web. Is it possible to export the themes options as well? I remember the export function is available in other themes but I can’t see it here.

Looking forward to your respons.

Kind regards,

Floor

Dear Sir/Madam,
Thanks so much for using our theme.
Please using that plugin to export all of your website from localhost.
Then install it to fully data and all configure to your host.
Follow that plugin documentation to know more
https://wordpress.org/plugins/duplicator/
Let us know if you still need help
Kind regards!
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