Hi,

Do you use a plugin for tables or do you create them using html? Please send an email at contact@tagdiv.com and provide more details about this and a link so we can take a look as the theme doesn’t have an option to change this from theme fonts and you will have to use custom css or add it inline. Please send the email and we will take a look and also paste a link to this ticket.

Thanks! Alin V.

Thanks!

Replied to the other ticket! Please try that solution from our forum.

Hi,

You can control the posts number on loop page from wp settings – http://screencast.com/t/GQPCazsMgma

If you have other issues/questions related to the theme please create a new topic on our forum – http://forum.tagdiv.com/

Thanks! Alin V.

Hi,

Yes, it should work fin also with W3TC, for old version of the theme we have recommended this plugin to be used as default(settings).

Thanks! Alin V.

Hi,

It is specified on our documentation what this option does – http://forum.tagdiv.com/general-settings/ and also you can read more about this(how it is applied) in panel where you enable/disable it – http://screencast.com/t/cL7ZH6WHjtQu

Thanks! Alin V.

Hi,

Please try this custom css in Theme Panel > Custom Css:

.td-module-meta-info .td-post-date {
display: none;
}

I ask you again like I asked before, please write about your issues on our forum – http://forum.tagdiv.com/ or via email – contact@tagdiv.com as this section is more for presale questions.

Thanks! Alin V.

Hi,

Please clear all the caches to make sure that it is not a caching issue. If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this ticket.

Thanks! Alin V.

I have sent an email with my wp-admin access. Please have a look.

Replied via email!

Hi,

Does it generate the video thumbnail after you add the video url and publish the post? – http://screencast.com/t/9nf6R4j9 Please provide more details via email at contact@tagdiv.com and also provide your site url. Also paste a link to this ticket.

Thanks! Alin V.

Hi,

It is specified in our documentation what these files are for – http://forum.tagdiv.com/whats-included/ and please use forum for your questions/issues – http://forum.tagdiv.com/

Thanks! Alin V.

Hi,

Concerning speed optimizations we have made a page speed guide and covered the most important aspects that google notifies you of ( image optimization, js/css render blocking and more..) and based on which it classifies and grades your site’ regarding speed. You can find it here: http://forum.tagdiv.com/how-to-make-the-site-faster/

For the moment I cannot offer an accurate answer regarding Accelerated Mobile Pages implementation, but it is added on our list and the developers will consider it for future.

For other issues/questions please contact us via email at contact@tagdiv.com and also paste a link to this ticket.

Thanks! Alin V.

I used GoDady Shared Host. Following the guide: http://forum.tagdiv.com/system-status-parameters-guide/

I have set these parameters:

“php_value max_input_vars 5000 php_value max_execution_time 300 php_value post_max_size 50M”

in .htaccess file,

below is code:

”# BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule>

1. END WordPress
2. BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase // RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . //index.php [L] </IfModule>
3. END WordPress

php_value max_input_vars 5000 php_value max_execution_time 300 php_value post_max_size 50M”

But I get “Internal Server Error”

??

Hi,

Please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin and ftp access so we can take a look.

Thank you, Emil G.

Ok. I sent an email. Plz check!

Hi,

Unfortunately the theme doesn’t have a feature like this and we did not tested any plugin with this functionality so I cannot provide an answer in this regard or make a recommendation, sorry!

Thanks! Alin V.

Thank you. I have installed travel demo. Now, I want to continuing use this template, plz guide me, uninstall or create new ?

Hi,

You don’t have to uninstall it, you just have to add your own posts and categories. You can also chose to install a demo without the predefined content – http://screencast.com/t/sRsdIQPvKQu

Thank you, Emil G.

Oh. So perfect. Tks you!

Hi,

You can import only the video homepage if you need this – http://screencast.com/t/kAYyeZezC6S Please also check our documentation(video tutorial) – http://forum.tagdiv.com/homepage-how-to-build-and-set-it/

For other issues/questions related to the theme please open a new topic on our forum – http://forum.tagdiv.com/ as this section is more for presale questions.

Thanks! Alin V.

Hi,

Please note that these plugins are not provided with the theme files and you will have to search and install them if you want to use, here you can find the plugins provided with the theme – http://forum.tagdiv.com/whats-included/

If you still have issues please send us an email at contact@tagdiv.com and provide more details and also wp-admin access so we can take a look. Also paste a link to this ticket.

Thanks! Alin V.

Thank you. All done!

Hi,

Did you created an account on our forum? – http://forum.tagdiv.com/ Just log in to your account and create a new topic – http://screencast.com/t/SfUvtHc7ymin If this is not your issue please provide more details via email at contact@tagdiv.com and also paste a link to this ticket.

Thanks! Alin V.

Hi,

On some places we had to use b64 to include certain elements. You can easily check each code using an online b64 decoder (just search for one on Google).

Thank you, Emil G.

Hi,

Both themes share the same core so their functionality and performances are similar. Also we recommend Yoast Seo plugin to be used with our themes.

Both theme have the same functionality for videos, please check our live demos and choose which you like more(design, blocks, modules) – http://demo.tagdiv.com/newspaper_video/ – http://demo.tagdiv.com/newsmag_video/

Thanks! Alin V.

Great, thanks you.

Hi,

If you set a specific font on body, it will be applied also on text block content(paragraphs) – http://screencast.com/t/LVsYWenZs but unfortunately it doesn’t apply also on h tags and you will have to use custom css for it as the option to set a font for h tags from panel it will not be applied in text block content(it will be applied only when you don’t use Visual Composer) – http://screencast.com/t/y8zJGcLH6Zw0

.wpb_text_column h1 {
font-family: Actor;
}

I will add this on our list and see if we can find a solution for it and add an option in Theme Fonts or find a solution to take the page h settings also for text block content.

Thanks! Alin V.

Hi,

Please send an email at contact@tagdiv.com and provide your site so we can take a look at your issue with 2 images. Also paste a link to this ticket.

You can control the excerpts that appear on blocks from Theme Panel > Excerpts – http://forum.tagdiv.com/excerpts-introduction/ The only module based to get post content and where you can use read more tag to limit the text is module 15, but not block was designed using this module and it can be used only on loop templates(category page, latest articles, tags, search..) please also check this topic from our forum – http://forum.tagdiv.com/topic/read-more-button/

Please open a topic on our forum is you have other issues/questions related to the theme – http://forum.tagdiv.com/ and our support team will gladly help you as this section is more intended for presale questions.

Thanks! Alin V.