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Hi, i want to have the starting shop page without Category-Images or Text on top of the Page. i created a sidebar with text categorys, so there is no need to have it on top of the shop page (and result page of WOOF-Plugin).
I tryed to set a individual page with short-codes, but at serval pages, or on breadcrumbs, it is linked to the original shop page!
is there a solution for that? If i have to edit the php-file, what i have to comment out?
Thx
Hello!
This sounds like there is an issue because that should not be happening, or maybe I misunderstand. Please submit a ticket for us with these details and links to the pages so our support team can check it out 
Click Here To Create An Account & Get Avada Support
Thank you!
Hello!
We’ve not tested that ourselves so cannot guarantee it. If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution.
If they do not know, then please post a new ticket on our support site and we can see if there is something we can change to correct it in a future version.
Click Here To Create An Account & Get Avada Support
Thank you!
Hey there! Is there a way to change the horizontal slider layout of the single product page to a vertical slider layout where the product gallery images are shown vertically, to the left of the main image?
Hello!
Hmm there is not a built in option for that at this time, so it could be done but would require code customizations on your end.
Thanks!
Hello I wanted to get some help and if possible to have the left- side menu and then closed a site full -screen and only if I press on a button, the side menu .. It’s possible?
Hi there
I suggest creating a support ticket using the link below and our support team will be happy to provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
Hi. I am already using AVADA and I am very happy with this theme. For another project, I would like to show the possibilities of this great theme to a friend. Therefore, I would like to install AVADA on a localhost with no public access. If everything works as expected, I would buy an additional license and bring the new project online. Is this allowed?
Hi there
Providing the site is on your localhost and not publicly accessible, that will be fine. Thank you for asking
How to set up a localhost on a PC -> http://bit.ly/1Tlj5GU
How to set up a localhost on a Mac -> http://bit.ly/1kkDEHp
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
hi, can i use fusion builder for creating posts too?
Hi there
The Blog posts are created by WordPress default functionality, the Avada theme simply provides additional options, like the Fusion Builder to add shortcodes etc to the page or post content
Writing posts -> https://codex.wordpress.org/Writing_Posts
Thank you, MB
I KNOW HOW TO CREATE A POST
i want to know if i can customize post with fusion builder, like for example with visual composer…. are similar?
Hi there
Yes, you certainly can use the Fusion Builder for posts (and pages). You can thereby build your content for the post, using the builder, however you wish
Thank you, MB
is there a way to remove (or at least reduce) the space between a slider (using fusion) at top of the page and the page content? I have hidden title and title bar… and want my full width container to line up right against the bottom of fusion slider. If this can’t be achieved. Is it possible to add border to the bottom of the slider so a solid line separates the slider from the content?
Hi there
I suggest creating a support ticket using the link below and our support team will be happy to provide some guidance
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
How to switch to Cafe Mode. I don’t see the option on the screenshots you provide.
Hi there
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thank you, MB
Hi,
Got 2 questions, can i add another method of customers paying other than paypal?
and also you have a theme avada app? is this for making apps for apples app store, as i need to build a app for a radio station shortly. thanks
Hi there
If you are using the Woocommerce eCommerce plugin please see their codex for the available payment gateways -> http://bit.ly/1Sq2g0d
I am afraid that the Avada App demo is just that, a demo showcase of the options and design capability of the Avada theme and you are not able to make IOS Apps for the Apple Store
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi there, translation to german isnt working for me like 404 Template or Theme options. I did step-by-step Tutorial https://theme-fusion.com/avada-doc/translations/included-language-files/ but it did not a thing. Regards
Hi there
I suggest creating a support ticket using the link below and our support team will be happy to assist you with this
Click Here To Create An Account & Get Support
Thank you, MB
Hello, I have installed a demo, i realized site is running too slow and admin.. Can you please give me suggestion?
Hi there
I suggest checking your Avada System Status tab and address any of the PHP configuration limits in red -> http://bit.ly/1T5luaR to resolve this
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi what’s up? I’m watching this template (http://theme-fusion.com/avada/architecture) and seems amazing for my use, however I wonder if, in header area, it’s possible insert a logo in image format like *png *tga *psd and place it centrally over the menus like here (ref. Header Version 5 http://theme-fusion.com/avada/header-versions/). Thanks for support. Cheers
Hi there
For Avada, regardless of the demo you use, in the Theme Options Panel there is a dedicated section for various header settings. For example the header type or header position. The Avada Architecture demo has header version 1 selected and the position set to display below the slider using the settings here -> http://d.pr/i/zpOp
All you need to do is install the demo and then in the theme options panel change the header version and position.
Please see this header help file -> http://bit.ly/1SdJwBm
We will be happy for you to joint he largest theme community out there
Thank you, MB
thanks so lot! But what about the file format? This link talks to upload a logo, but no reference to its format…any tips?
Hello!
Our support team can answer that for you. We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thanks!
Thanks for reply! Anyway, how can I become a buyer if I dont have the informations I need?...in documentation there’s not anything about image file format. Sorry.
Hello!
You can use any standard image file formats like jpg, gif, png, tiff. You can’t use psd, as it is no image format, but a proprietary photoshop format for layers etc. saving. Generally speaking you can use any standard image file formats that can be used in Wordpress and can be rendered in browsers.
We would be happy if you decide to join the largest theme community out there
Cheers Mark
thanks!!! This is what I needed!
cheers
It is our pleasure
Hey I have a question, in the moment i have a one page menu on the landing page and different menus on the subpages. But is it possible to have the one page menu also on a page? So that it jumps to the middle of the landing page when i click on e.g.”work” when i am on a page?
Hi there
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thank you, MB
Hello Sir
Can you please tell me how to change video slider in Lawyer theme?
https://www.dropbox.com/s/9tm48ggmk4mvhjh/lawyer.png?dl=0Hi there
Thank you for the screenshot. That is in Fact a Fusion Slider than you can edit by going to -> WP Dashboard >> Fusion Slider
We have a help file for the Fusion Slider -> http://bit.ly/1XpTr6F
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
is there any way to reduce the opacity of a background fill color for a content area (like a 1/2 column inside a full width container)?
Hello!
You can add an rgba value to the background color option. E.g.: rgba(0,0,0,0.3)
Cheers Mark
i tried to add this but it just defalts back to black. When I paste rgba(0,0,0,0.3) into color picker box, it automatically changes to #000000
Hi there
It is a quick, you need to insert the RGB value into that field a second time and it will be retained
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Multi step checkout plugin does not work is not show detail page “Payment info”
WP Version: 4.1.1 WP Themes: Avada V 3.7.3
But change themes default plugin work normally
Thank you
Hello!
Please update Avada to latest version, which is 3.9.3.
Cheers Mark
Update Success !!
But it’s still the same
Hi there
I suggest creating a support ticket using the link below and our support team can take a closer look and assist you with this
Click Here To Create An Account & Get Support
Thank you, MB
Hey there, I really like your theme. But, Before i buy it. I have two requirements that i couldn’t figure if your theme would support. 1- Can i add audio into pages, where it would play the audio if user clicks on it? 2- Can i add map on the page using map press plugin?
Looking forward to your reply thanks
Hello!
Thanks for your interest in Avada.
Yes you can use the audio shortcode to ass audio files.
We also have an own map shortcode with a lot of options, for maps. You can also use a plugin for maps. We haven’t tested that plugin yet with the theme, so I can guarantee compatibility, but in general Avada plays nicely with any well coded plugins. If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution. And you can post on our support forum with any details and we can check it out and see if we can resolve it. A majority of the time it is something minor that can be changed.
We would be happy if you decide to join the largest theme community out there
Cheers Mark
Hi can you give me the code to change the footer hover color please? Thanks
Hello!
Can you submit a ticket for us please and a link to your site with details on what exactly you want changed. Our staff can provide a minor css edit such as this through the ticket
Thanks!
