Discussion on X | The Ultimate WordPress Theme

Discussion on X | The Ultimate WordPress Theme

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February 22, 2016: Check out just a sample of the reviews we receive daily from happy customers!

For the life of me can’t figure this out… I’m hoping you could help.

I’m really having trouble viewing your parallax (background) effect on ALL your demo sites. It all looked fine when I do view it on a Macbook, but on 3 different PCs (with different browsers), I just couldn’t see it. I’ve done it to my site by setting Parallax on content band, but I’m getting the same result.

Great! A member of our team will be happy to assist just as soon as your thread is up.

Cheers!

Hi, just a reminder. #post-807974

Thanks, all questions are answered in the order they are received as outlined on the sidebar of each page in the forum. A member of our team will be happy to follow up very soon.

Hi there,

1. Is it necessary to have a boxed layout? For example with Integrity 01 (http://theme.co/x/demo/integrity/1/) you have a full width page but then all the other pages are in a boxed design (e.g. http://theme.co/x/demo/integrity/1/pages/fullwidth/). I would love to have less boxes.

2. Also I would like to know if it’s possible to have a header image on each site between header and breadcrumbs, like a cover? Otherwise the pages don’t differ that much which is necessary for my client.

Thank you!

Hi there,

1. Sure! In the Customizer, you can decide to globally use a boxed layout or not. Then per page (like the Integrity 1 homepage) you can override this preference as needed. So if you don’t want boxes, it’s just as easy to make that a global setting.

2. X has an area under the navigation, but before the content that can be configured on a per page basis. It’s setup for showing a slider, so you could create a Revolution Slider (plugin included free with X) per page. It’s not as straightforward as a static cover image, but can serve the same purpose.

91,979 sales have a success nevertheless you dont serve integrity 1 demo content fully to customers, Using black video screen for slider, and simple figure for buttons should not be difficult. So it is hard to discover and use.

And as a software developer I understand your sensitivity on this issue. You’re right but I say this as advice that you can include a black video and simple free images for slider in full demo content so your customers questions will be not asked repeatedly to yourself for create a usable slider and you can reduced your workload. You teach to customers the use slider for customer satisfaction but you do not have to do it. Effectiveness of the design of this theme also proportional to the slider mechanism, so we want to see a slider like integrity demo 1.

Thanks. I wrote more to improve my english language :)

We have explained above our position on this. If you have any other questions feel free to let us know.

hi,

i have a pre-purchase question: on your demo (http://theme.co/x/demo/icon/3/blog/) there is an audio post displayed without an image, but with a player both in blog and in single view: 1. is this both possible also with an image? 2. would this be possible too with another player, i.e. by shortcode?

Hey there,

Yes, this is possible. If you set a featured image on the post, it will show the audio player at the bottom of that image. Here’s an example. It’s also possible through our audio shortcode to add additional players wherever needed. They are styled and behave identically to the ones used on the blog.

Hello there,

I need to know when i install the demo, why isent all the pages installed? is there a copy with all the pages?? such as the contact us page, the team page, etc…. I want the full integrity 1 demo installed with all the pages and then i can edit and remove as I wish.

Thanks

Hey there,

You can install demo content from X Addons > Demo Content in your dashboard. The standard demos give you a fully designed homepage with placeholder content and images. It will also setup the Customizer settings to provide a global design for your site. The standard demos don’t include additional pages. The expanded demos include full pages and royalty free images, so you can simply replace the text and branding to have a ready to go site.

ok, how do i add the contact info and opening hours on the plus button on the top right corner.

and how do i add the icons on the right of the SHOP link, there is a chat bubble icon and a man icon with pages in them, how do i add them, as i want to add the login page there and the members page in there like in the main demo of integrity.

thanks

Hi again,

The plus button is the “Header Widget Area”. You can enable this under the Header settings in Customizer. Then you can go to Appearance > Sidebars in your dashboard to add widgets. Our demo widget ares just use text widget with HTML.

As for the member and forum functionality, this is part of having the BuddyPress and bbPress plugins active. X integrates with them to provide styling. Typically these plugins aren’t used with shops, but our main demos are setup to show as many theme features as possible.

February 21, 2016: Check out just a sample of the reviews we receive daily from happy customers!

Hello, I updated the latest version of theme X for www.teunvandekeuken.nl, but now it looks like the CSS is not being loaded. What is wrong and how do I fix this?

Thanks in advance!

Hi There,

Your site looks good to me. Where you able to get everything sorted? There was an update related to child themes that you can read about on the release notes for 4.3.3.

Cheers!

Hi there, beautiful theme! Would be possible to do something like this: http://s29.postimg.org/z0jctabw7/new.jpg

without having to hire a webdesigner? So the aim is to move the logo to the left and add some extra information like a telephone number or an email adress to the right.

I have basic CSS and HTML skills but that’s it.

Thanks for helping!

Best regards, Jannik

Hi Jannik,

The headers are not currently setup where you could create that out of the box, however we do have an optional feature called TopBar that you can see demoed here. It allows you to place text on the left and social icons on the right. That would be the closest thing out of the box currently available.

Let us know if you need anything further, my friend!

hi there,

i’m searching for a new wordpress theme for my next project.

i’m not sure if i will be able to achieve my design goal with your theme so I would like to ask a few questions before making a decision.

we are making a video content website. so it’s important that the theme is video friendly (videos will be embedded through vimeo) i

questions: 1. do you have a demo (client website reference) which highlights embedded videos? 2. can you filter several video contents real time according to categories? 3. can i get the same blurring effect while scrolling up (parallax) like in this website? http://www.apple.com/music/ 4. can i make a similar design as the one in apple music? :-)

looking forward to your feedback!

best regards, jcae

No, the feature is set to not play on mobile devices and instead show a background image. This is much more performant as a video feature like that on a mobile device presents many challenges from a performance and usability point of view.

thank you for your response! about the scroll + blur effect: could you point me to where we should add the custom code without messing up the theme? thank you!

You’re welcome :) We recommend customizations to be done via our provided child theme.

The theme has page speed optimized?

Hi There,

You can see a little more info on page speed and optimizations within X with this FAQ.

Cheers!

Hello, my only pre sale question is if there is a way to allow split navigation?Example – Menu Menu Menu Logo Menu Menu Menu. That is my only hesitation to purchasing this theme.

Hi There,

Currently, this would require some customization to achieve however we are in the process of a big header update which will be out within a couple months that will allow for more options such as this.

Let us know if you need anything further, my friend!

Thank you for you’re quick response. Your customer service makes it difficult to not purchase this theme. How much would I have to pay for that customization?

You’re most welcome! Regretfully we can’t give estimates on customizations but for someone who knows there way around theme development/customizations it would be a fairly straightforward project.

Cheers!

February 19, 2016: Check out just a sample of the reviews we receive daily from happy customers!

Do you still include the Visual Composer license with X Theme? The license wont activate.

Yes, Visual Composer is included. Because it is bundled, you won’t receive a purchase code for VC. It’s not required as we will provide updates for you. However, if you still need one for some reason you can purchase the plugin directly on CodeCanyon.

hello i can’t login to the member area with my login name and password…pruenta is the login name. after changing the login and password (from the download link) it says that the login name is not in the systeem. i had to install all the menus bij hand.

Hey there,

We’d be happy to help investigate why you can’t login. Can you send us an email? You can use the contact form on our profile page. Please include your purchase code for X (can be found under downloads in your ThemeForest account) and we’ll be able to locate what username it’s associated with.

i sent you en email. ..there is no purchase code in the themfores account under downloads…but i gave you an invoice number

Great. We just replied. I’m sure we can get this worked out over email now.

how do i make my front page cover, like the main demo of integrity?

First, make sure the page you want is assigned as the home page from Settings > Reading in your dashboard. Next, edit that page and look under the Slider Settings> metabox (below the content editor). You’ll be able to assign any of your existing sliders above or below the masthead.

I CANT SEEM TO MAKE IT WORK, IS THERE AN EXTENSION THAT I NEED TO ACTIVATE FIRST?? CAN YOU PLEASE BE VERY SPECIFIC ON HOW I ADD A VIDEO AS A MAIN PAGE THEN IT SCROLLS DOWN TO MY MAIN SITE, EXACTLY LIKE THE MAIN INTEGRITY DEMO???? I FIND THAT VERY MISLEADING THAT WHEN I PURCHASED THE TEMPLATE I CANT SEEM TO FIND ANY POSSIBLE WAY TO ADD THE VIDEO AS A COVER PAGE LIKE IN THE MAIN DEMO.

Hi again,

Once your home page is created and assigned as the front page (as described above), you need to add a slider. We have an in-depth tutorial on this here: https://community.theme.co/kb/sliders/

If you still need assistance, feel free to use the forums in our support center. There are many threads you can find explaining various uses of the slider above navigation, and you can ask your own question if you need any clarification.

Does the theme have any support for 3rd party menu integration like Uber Menu ? or any other menu

No, as that is a 3rd party plugin not officially integrated we do not provide support or guarantee compatibility, however many of our customers use UberMenu and the developers have created their own documentation for integration with X.

Cheers!

February 18, 2016: Check out just a sample of the reviews we receive daily from happy customers!

I have build a site with this great theme. However my SEO guy complains about the huge amount of CSS code in the <head>. How do we move that out and clean the <head for SEO?

Hey there,

Thanks for writing in! Regarding the output of CSS to the <head>, this is WordPress’ recommended guideline followed by nearly all themes that utilize generated styles. If you find you must move them for any particular reason, you’ll need to manually move them to an external stylesheet, which you can enqueue via a child theme, and then you can look into making some alterations to the x_output_generated_styles() function in X via your child theme as well. You can unhook some actions if needed, et cetera.

Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct any future questions to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

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