26721 comments found.
?Hi Guys, how to enable the img alt tag for carousel items and even for Team shortcode.
Hello,
For both these, caousel and team shortcode, image title is being rendered as alt tag http://screencast.com/t/BVXUkkSlnp
Qode
Hi, I am interested by this theme but first I would like to know if it’s possible to have a filter in the portfolio section. I don’t see any filter in your layouts/portfolio. Thanks!
Hello,
Yes of course, portfolio list can be used with filters, take a look at this demo page http://demo.qodeinteractive.com/bridge/portfolio/with-text/four-columns-wide/
Qode
Dear Qode,
I’ve read in forums that you have deliberately disabled the Front End interface of Visual Composer, because it conflicts with some of your Ajax code. I know how to reenable it, the issue is whether I should.
Please provide a clear explanation of what exactly the Front End conflicts with so I can decide if it would cause problems on my site specifically.
I thought this is a temporary issue with your theme, which you will address in future updates, but now I can see that you do not intend to. I think you should strive to resolve these conflicts, whatever they may be, because this is a major drawback of your theme. Forcing us to use the Back End is consuming our time unnecessarily, causing a not so minor inconvenience. Your theme is promissed to come with Visual Composer, to which the Front End editor has become a central feature that many of us expect. Please try to address this issue in coming upgrades.
Yours truly,
Andras
Hello Andras,
Yes, we disabled it because some of the added custom shortcodes (those with dynamical content loading, for example pie charts, vertical split slider…and some others) require page reload because of their script calculations, and due to this do not appear on the page while building with the Frontend view. The Frontend view can be used, however while building your page some elements might not display properly until you refresh the page.
We will forward you message to our dev team and Project Manager, like we do with the others, so this can be considered for future theme improvements.
Qode
Dear Qode,
I still have support time remaining but my purchase code does not seem to work anymore.
Hello,
Apologies for this, the problem is related to Envato API used for purchase codes validation on ticksy. Can you please try to submit your ticket now, it should be working again.
Qode
I am building a site that uses a plugin that seems to have a conflict with the theme. When I load the pages with Sermon Manager, the audio bad shows up only after I refresh the page. Can you assist me with how I might fix this conflict so the audio bar pulls up the first time?
http://terrihallwebdesign.com/vesselorlando/sermons/testing/Hello,
We haven’t tested this plugin, but the thing you should definitely try is to disable Ajax page transitions , globally in Qode Options -> General , by setting Page Transitions to NO ANIMATION, or for those pages where you use this plugin, go to Pages -> each page, and scroll down to Qode General panel, and again set Page Transition to No Animation.
Qode
Thank you for the reply. Unfortunately, these aren’t set up as pages but pull through the plugin. Also, we I turn off animation the menu does not work (doesn’t open pages)
I notice the theme pulls from its own plugin.js and not the mediaelement-and-player,min.js. Is that an override in the theme? Can you point to the document that does this? I would love for the player in the plugin to be like the one I see the blog demo.
Thank you again for your time.
Hi again,
The best would be to submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, so our support team can have a look at this and provide some solutions if possible, just note that this is a third party plugin that we didn’t test, so we’re not familiar with it’s behavior within our theme.
Qode
Hi, I have a three questions: - I use the template page http://demo.qodeinteractive.com/bridge42/about-me/ and used the other pictures but when view this page in tablets the images lose quality and pixel. The url is http://www.linkfits.com/about/ - it’s possible when shared in facebook don’t take the logo. I want take the content image, for example the first image to portfolio page (http://www.linkfits.com/portfolio_page/nombredelatienda0001-3-15570/) - and where I can change the /portfolio_page slug? Thanks!
Hello,
1. On our tablet here the photo on this page works just fine. Can you please submit a ticket to https://qode.ticksy.com , so our support team can inspect this closer.
2. You need to use some plugin that handles open graph protocols for this, to determinate what will be shared.
3. Slug can be changed in Qode Options -> Portfolio -> Portfolio Single Project ->Portfolio Single Slug field.
Qode
Hi,
I’ve just purchased this theme, i love it. Only one issue with it at the moment: i want the blocks “Blog slider” and “Blog Masonary” to be filterd by tag. I think it would be a simple adjustment for you guys too add that feature, right?
Greeting
Hello,
Unfortunately, this kind of change does not come within our support scope 
Our support team on ticksy can give you some guidance on changes you would need to make for this.
Qode
That is too bad, i’ll try to hack it in myself then.
hope you’ll manage it, our support is available to point you out to the files you should change.
I would love to know the files in which i have to add that, then i don’t have the search them myself :o).
Just contact our support team at https://qode.ticksy.com , and they will provide detail instructions for this.
Hi, We recently imported all content from bridge74 however it lacks demo Elements, Work and Blog template pages. Is there way to just IMPORT other demo pages from other theme demo or do we have to replicate and create our own pages. Thank you
Hello,
Please note that you can only have one demo imported at a time – otherwise the content gets overridden and duplicated causing improper theme behavior. So, you can either reset current import, if you want to import new demo.
Or, you can mix several demo features, by installing WordPress locally on your PC, and importing other demo there, so you can see the back-end and copy/replicate the settings you like to your live site.
Qode
Hello, I already bought 3 licenses with you, all still supported. I need to send you a ticket, but I can’t as “that purchase code doesn’t seem to be valid”. I tried three different codes, regular, but they don’t work. Have you got any issue on the website or is it only me? Thank you!
allright, I read the related messages above
Hi,
Apologies for this, the problem is related to Envato API used for purchase codes validation on ticksy. Can you please try to submit your ticket now, it should be working again.
Qode
Can’t send a request to technical support. When you send a message appears “Sorry, that purchase code doesn’t seem to be valid.” Checked the code, everything is normal. License OK
Hello,
Apologies for this issue. Envato API that’s used for purchase codes validations on ticksy is down at the moment. We hope it will be up working really soon, please try to submit a ticket a little later today. Thanks
Qode
Hi,
I will like to put a “like box +1” of Google + in column footer, but must be placed a js script, where must it place ? I tried in “Custom JS” in “Qode Options” but it don’t work
Thanks
Hello,
You can use Custom JS field from Qode Options -> general, or inside a text widget in Footer Column widget area, you can put <script> </script> tags with your js code in between.
Qode
Hello there,
Is there some custom css that will fix the height of the pricing tables?
Failing that, I know the theme doesn’t support the VC fixed height options, but if I were to purchase the VC plugin separately, would that display the option to fix the height or does your theme disable this option by default?
Many Thanks,
Gareth
Hello Gareth,
For pricing tables elements, you can set the fixed height with this custom css :
.q_price_table .price_table_inner > ul {
height: 650px;
}If you’re referring to equal height, we created our element called Qode Elements Holder, to create columns that are same height!
(no need to buy new plugin, this is the original one, it would look totally the same if you buy new one because of the modifications we made in theme files).
Qode
Sorry, I forgot to include before, but is there also a way to make this fixed height responsive too?
Only with writing custom css media queries, to change the height on different screen widths.
Are you able to provide an example?
Hello again,
For example :
@media only screen and (min-width: 768px) and (max-width: 1000px) {
.q_price_table .price_table_inner > ul {
height: 650px;
}
}just writing the appropriate heights you find best for some width bandwidth. If you need more help, submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will provide some precise code for getting a best possible result.
Qode
Hello,
I ran your theme through the Theme Check plugin on the WordPress repository. And it gave me a lot of errors including base64_encode. My developers advise against using such themes.
Hi,
When our theme was released 2 years ago, it was implemented according to all ThemeForest Theme Submission Requirements and all important issues are fixed. During last 2 years, we released lot of updates and all important issues were addressed. All important ThemeCheck reported errors are already addressed. You need to understand that ThemeCheck doesn’t really check how code is implemented, but if function is used at all. All reported functions are properly used and there are no issues with our theme.
Qode
My theme or visual composer is not working properly … once I make any update to the theme e.g homepage it clears everything. Please see attached and look at possible means of helping me out, Moved the theme to live domain still giving me same issue.
I have also submitted a ticket on your website its quite urgent please help
Hello,
This sounds like a exhausted server resources problem, but please tell me your ticket ID so our support team can check this urgently?
Qode
I’m trying to buy the Bridge theme (theme only, no hosting). However, the ‘Buy Theme Only’ button is greyed out. How can I buy the theme?
Hi,
We reported this problem to Envato and they are working on resolving it. We hope they will resolve it soon.
Qode
Hi,
Envato just fixed the problem. You can purchase theme now 
Qode
how to link footer sns? facebook, insta…
Hello,
You need to go to Appearance -> Widgets, and inside Footer widget area (Footer Column 1 for the main demo), you will see a text widget with shortcodes for this icons, so you can change the links for each icon http://screencast.com/t/LDRPq6QBO
Qode
how to change ‘logo_full.png’ ? this logo is top of category page! [B]
Hello,
All the theme logos should be uploaded in Qode Options -> Logo, just make sure you uploaded in all fields – normal, light , dark , sticky (if using sticky header) and mobile logo.
Qode
thank’s! but i don’t kwow how to change logos! so i show this screenshot.
whthdgml.cafe24.com/question.jpg
please click and check this image~~
Hello,
Make sure to delete your browser cache, we see your logo at your site now http://aftertherain.tv/wp/
http://screencast.com/t/ery4yq3T4lCQode
Hello
Wondering how I can make a page look like this with the numbers and line that looks like a vertical time line?
Any suggestions?
http://money.cnn.com/interactive/technology/15-questions-with-ron-bouganim/index.htmlHello,
There is no direct element for this, but you can play with the content and a bit of css, to achieve desired look.
You can split the content into rows and column, each row to be one number, put numbers in the right columns, and text blocks on left, and with css you can add this borders to go on top/bottom of each number.
If you need some help with the css for this idea, create the content for your page, and submit a ticket to https://qode.ticksy.com for our support team to help with css.
Qode
Why is Buy Theme grayed out? I can’t purchase this theme and I do not want to purchase it monthly.
Hello,
Thanks for your message. We have reported this problem to Envato Market, hopefully it will be resolved very soon!
Qode
Hi,
Envato just fixed the problem. You can purchase theme now
Qode
Hello, I’m trying to send a ticket, but I get to send the purchase code is invalid. I bought it and I have not used in any other project … I have not enabled because the license is on a test server to see what cliente..qué I do??
I have a problem in making the migration of the website of a local host to the server, I got the files, databases etc .. what does not work is me template options?... I enable the lines include_once(‘export/qode-export.php’);? in funcions.php, In the part of import is not the ability to upload those files .txt I uploaded the files to the folder includes / import / files But not as upload these data to the theme options?.
Thanks
*Hello, I’m trying to send a ticket, but I get to send the purchase code is invalid. I bought it and I have not used in any other project … have not enabled because the license is on a test server to the client sees it .. what should I do?
I have a problem in making the migration of the website of a local host to the server, I got the files, databases etc .. what does not work is me template options?... I enable the lines include_once(‘export/qode-export.php’);? in funcions.php, In the part of import is not the ability to upload those files .txt I uploaded the files to the folder includes / import / files But not as upload these data to the theme options?.
Thanks
Hello,
There was a problem with Envato API that’s used for tickets submitting, it should be all fine now, please try to submit your ticket again.
Qode export function was removed, so enabling those lines won’t help. Just make sure you’ve done the migration process all correctly, read the following link please http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
If yes, our support team will provide you some tips on ticksy on how to export Qode Options only.
Qode
