8686 comments found.
Hi, I bought your theme but ‘purchase’ code is invalid and and can’t use some of plugins. Can you help me? Thanks!
Hi maciek91! That’s odd this work fine for everyone. Can you please send us via private message your Purchase Code and your Marketplace username so we can register you? Thank you!
HI. Pre buy question. Is it possible to have multiple images for a products in the shop section. (Instead of 1 image only) KR Daniel
Hi doniel99 and thank you for interest! 
No sorry this is not an option right now, you can display multiple images like this: http://www.undsgn.com/uncode/product/black-stripes-t-shirt/
Let us know if you need more infos!
What font did you use for the unicode logo?
Hi ASantiagoJr, this is the Poppins Font from Google.
I can’t change the accent color nor remove the background image. This theme is quite buggy and sometimes it just shows up with a black page??
Hi VISKA-ISL! It seems you have some strange issues with your server cause no one report this, we have lot of Uncode installations live right now. If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello Autor/Team,
Before purchasing your theme: “Unicode” I have questions that I would like answered by you as an author.
Theme Uncode:
Is it possible the header (the large header image) to change in height? I feel this is too large and thus the actual content is pushed out of sight. I mean the image under the menu in the demo version. Is that part of the menu? Is this an extra screen or a slider? the Adjusts automatically or is there a code I must install at the height adjust?
I find the documentation only settings for general width of the base header, and not to the height. Specifically, I am concerned with the header adaptation in “Masonary Blog” in the full width layouts: “Portfolio Masonary” and “Portfolio Metro” but I think it is a code type is applicable to all settings.
In addition, I’m looking for a way to the width of the sidebar adapt. Is there also a code, where can I find it? Where can I integrate it?
Sorry for the questions in advance, but at the last Theme (Sleek) I had the confidence that everything is possible, but this was to be a mistake and turned out a disappointing experience.
I thank you in advance for the effort
Steffen
Hi casus234,
you have full control for the headers, this is an example http://www.undsgn.com/uncode/documentation/basic-header/ , you can choose the height either by pixel or in % an is all automatic.
I don’t know if you have checked our latest documentation http://www.undsgn.com/uncode/documentation/, it’s been live since yesterday. There you can find an answer to all your question. In case you don’t please post here again.
Cheers.
Hi, could we somehow use your filterable isotope templates on our own custom post types and templates if we would create them in Uncode? ...”archive” and “single”
Hi Disti,
about the filterable custom post type, we have just fix this for the next release. I didn’t get the part where you ask about ‘archive’ and ‘single’, could you specify, maybe send a link to some website to better understand what you mean.
Thank you, with “archive” I mean something like this http://www.undsgn.com/uncode/works/portfolio-boxed-masonry/ the overview, where we could control what fields to display and filterable from our categories…I guess by modifying your template? With “Single” I mean a customized version of the details page, linked to from the overview http://www.undsgn.com/uncode/portfolio/sidebar-slides/ Thanks!
...basically a way to route our CPT´s through your portfolio templates/shortcodes?
Hi Disti,
you can check here for reference http://www.undsgn.com/uncode/documentation/archive-layouts/ , as said you could use your category to filter with but about the fields as it is today you can use custom fields, only the standard.
For the single you have full control over the layout in many ways, please check our documentation for that too.
Thank you, sounds good! ...just to clearify I can use categories from our custom post types as filter (just not any other field) in archivepage? and in “single” I could use your portfolio template as base modified to our needs? could these options be activated for custom post types http://www.undsgn.com/uncode/documentation/portfolio-details/ ...really nice documentation site by the way Thanks!
Hello, great theme! I have a problem with youtube video as a background media inside a row. It’s just wont appear. The same videos work just fine when used as a single media or anything else. I’m using the latest update of everything ( I think). thanx!
Hi brainbowtoy, youtube has just changed the API so we need to patch your installation. Please drop a few lines and we care to support the solution!
Thank you!
http://www.undsgn.com/support
Ok great, so what do you need? URL and access?
Hi brainbowtoy! Yes we have replied you on forum! 
1- How do I put the head of the home Blog a banner with popular posts ?
2. How do I place small banner recent posts on the post page footer , that is, ” See also: ” ?
http://www.undsgn.com/support
Hello,
I bought your theme but also the plugin “FullPage” for visual composer. Your visual composer is different from what I usually use, and this plugin seems not to work, as he works on the traditional visual composer (it allows to scroll in FullPage section by section) . Do you have an idea on how to proceed to work on your visual composer?
Thank you in advance.
LC
Hi ludoviccombe! Yes Uncode use a customised and tailored version of Visual Composer as you can read from the item page, this mean it’s not supposed to work with all the VC add-ons out there. Hi! If you need dedicated support is offered in our support forum, please drop a few lines! Thank you!
http://www.undsgn.com/support
Thanks for your feedback.
Is it juste possible to work with the traditional visual composer? (By uninstalling yours? ... Sorry)
Thanks
Hi ludoviccombe this is not possible cause the Uncode is based on a different grid for layouts variations more advanced than the original VC. Would you like to send a feature request so we have this in our suggestion list once we evaluate features for next theme updates? Uncode 1.2 is all based on customer suggestion: http://www.undsgn.com/suggestions
Hi, I really like the theme in its basic layout. But i’m really concerned about the scroll. It does not work as expected. Is there a demo that can show this flawless? Thanks!
Hi adrianmccool,
what you mean with that? Could you please explain further and tell us what browser are you using?
I use Chrome on Mac. The scrolling is not smooth like other themes.
Hi adrianmccool we are now on the same setup and we dont experienced this, we also dont have any customers that report this as an issue. Maybe you have a lot of tabs opened?
Ok strange. Well it feels heavy to run. I tried in Safari and it acts the same. User youyou78 mentioned smooth scrolling before, but perhaps this is fixed?
Yes for sure, let us know if you have any other inputs.
Hello,
Wondering where can I upload my favicon? Can’t figure out where the option for that.
Thanks!
Hi luvdesign, this is the default WordPress favicon you can find in Appearance > Customise. If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon (this wall is not for support)! Thank you! http://www.undsgn.com/support
Content Blocks don`t work in Visual Composer.
Hi internetideas and sorry for delay! You just need to activate this from the Visual Composer Roles. If you need dedicated support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
This issue is already there. But where exactly I need to activate and what? Because I don`t know what I`m looking for. What option?
http://www.undsgn.com/support
Yes it set as in your image and it doesn`t work 
Hi again,
can you please post the question in our support forum so we can help you there?
It is aleady there at link: http://www.undsgn.com/discussion/6209/content-block-do-not-work-in-visual-composer
Ok thank you! I see this ticket have just 2 replies. We can continue assistance in forum.
just bought this theme and cant download the plugins.
I get this message:
Download failed. Failure when receiving data from the peer
Please help
http://www.undsgn.com/support
GREAT theme! i WILL definitely buy this theme but just 2 not so important pre-purchase questions 1- this theme does not support rtl but how easy it is to create a rtl version for this theme? ( how much do u use java for styling? i am not good at that:) ) 2- 3rd party plugin support? ( like gravityforms ) and i must say it again ….. GREAT JOB!
Hi omidas and thank you for appreciate Uncode! 1. You need a bit a CSS knowledge, some users have done independently but this depends on you skills first (anyway this is our roadmap). 2. You can use Gravity Forms too for sure, this is tested. Let us know if you need more infos!
Hello , I bought this theme . If one day I change my domain , I can install the theme in this new domain ?
Hi fabioapignanesi! Yes for sure. As ThemeForest policy you can install a theme only in 1 single domain but if you change domain is fine.
Hello , this theme has the newsletter feature in the blog sidebar to subscribe to emails?
http://www.undsgn.com/support
Hi, is the theme compatible with PHP7 or should I stay with 5.6? Thanks
Hi brouircl,
yes the theme is compatible with PHP7.
categories posts
Hi mrandeson86,
what do you need to know about the categories posts? Post any question on our support forum at http://www.undsgn.com/support
Hi! This is really strange, I hadn’t realised I’d posted on here – maybe I was searching for something and accidentally commented it!
Anyway I do have something I’d like to ask; I really like the section scroller but I’m wondering if it’s possible to use other elements to evoke the section scroll. For instance, I’d like to use a row of single media elements that when clicked scroll to corresponding section ID’s. I’ve tried simply adding url links like ’#link-id’ to the single media elements but I see the section scroll uses a custom data attribute rather than the name attribute. Is there an alternative way to implement this?
Really enjoying working with your theme!
Cheers, Lee
Hi mrandeson86, just open a new ticket in our support forum so the team can help with this! Thank you!
Hey, first off I love this theme! Really nice! I have two questions, I used the Rev slider and I have the menu background transparent but the slider is a dark color and I don’t know where to change the menu font color to white. I was only able to change the highlight color. My second question is I have the a contact form at the bottom of the page but its ugly looking. How do I get it to look like the demo?
This is my site, http://masterthatmix.com
I figured out the menu thing haha.. just need help with the Contact form. Thanks
Actually says Contact Form not found.
http://www.undsgn.com/support
Pre-purchase question:
Two of the shocased websites using the unode theme (www.hashhendrex.com and https://enlain.com/) have a logo smack in the middle of the header/title page, rather than typography. Is this supported out-of-the-box in the them or does it require me hacking around in code? Thanks!
Hi ceebas1981 and thank you for interest!
This is just a logo insert in the middle of the header as it is an image or a simple media, consider in Uncode you are not bound by fixed template and you are free to act based on your needs. No extra code required at all! Let us know if you need more infos!
