26721 comments found.
Hi. In Woocommerce when using Catalog Visibility Options it correctly changes “Add to Cart” to a default “Read More” the problem I am using WPML and Loco plugin and there is no way to translate the Read More to another language. Do you know where to do that.
2nd Question: How to change Read More into something else like “View” for example. I used the Catalog Visibility Options plugin to overwrite the label to no avail.
I hope you can answer these two questions. Thanks a lot
Hello,
You need to translate default theme labels with WPML. And then, the same way you translate our theme labels, you need to do for the default WooCommerce labels.
Read this link for more help : https://docs.woothemes.com/document/woocommerce-localization/
Qode
Hi. I just bought this theme this morning. Absolutely love it, but wow, the documentation can be quite confusing and intimidating with all the information. The layer slider documentation you include does not match what is actually on the WP layer slider page. I’m having some great difficulties as I had to upload each slider one by one… which I’m not sure why but I did. I imported the bridge original demo and I just want to know where I can actually change the photos on the home page slider that are on that demo? It’s not in the visual composer on the home page to edit. IT’s not located in any of the 40 sliders I just uploaded. Where can I make the changes to the pictures please? I’ve spent 2 hours searching and searching and not having any luck. Thanks!
Hello,
Thanks for using our theme. If you have imported Original demo – the slider used on the homepage is our Qode Slider, not Layer Slider.
You should first go to Pages -> homepage, and down in Qode General panel, you will see this slider’s shortcode http://screencast.com/t/lXfJSQGFxzX
Now when you know slider’s name, you can go to Qode Slider -> Sliders, and find this slider in a list, and click on number on the right, that will open you the list of slides inside that slider, so you can edit them. http://screencast.com/t/LPaEOKswE2k
There was no need to upload all the Layer Sliders, those are only for some demos that use tham.
Read this chapter for more explanation :
http://bridge.qodeinteractive.com/documentation/8-qode-slider/Qode
Thank you so much!
I have another quick question. Since I imported your Bridge original demo, when I am in the “menus” page, it shows the first HOME menu with a weblink to your demo, then following are several other HOME menus underneath it. Clearly I need to delete all the extra ones. MY question is do I need to leave the weblink to your demo within the first HOME menu slot or can I remove it and put my website link? Will it mess up the demo format if I remove it?
Hello again,
No need to keep it of course 
You’re free to delete anything you don’t want, so you can go to Appearance -> Menus, and delete all those submenu items, and of course make your home link to the homepage of your site, not our demo.
Nothing to worry – it won’t mess anything up.
Qode
Thank you. I’m having issues with changing the fonts. I went by your documentation and changed the default font for the body in the QODE option under GENERAL and it says it will change it automatically. It did not. I then went into QODE under FONTS and changed everything in there to the Google font I want to use and saved it and still it changed nothing. It’s staying as the default font on the demo page and sub pages 
Hello again,
In Qode Options -> General , you can choose general font for your site. And in Qode Options -> Fonts , you can set the font for all headlines, menu items, links, paragraph text.. http://screencast.com/t/YR2o5Hb4Gw
All settings should work fine. Make sure to delete cache when checking your site. If you still can not change the fonts, please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, so that our support team can inspect this and provide help.
Qode
Ok, so in your documentation it says to change the font in the entire body of the webpage, go into QODE>General and then change from “default” to your font choice. Which I did and it did not work. Then I went into QODE>Fonts and changed my “default” font there to what I wanted and it still did not work. Since your email says to go into QODE>General and choose general font for my site. I’m assuming you mean “default?” I did that and it still does not work. Cleared the cache and it still does not work. It’s staying stuck in the “default” font mode for everything on the Bridge Original demo.
Hi again,
Yes, the font in Qode Options -> General , will be applied generally for entire site. But you can override it individually for each element (headlines, paragraphs, links, menu items…) in Qode Options -> Fonts.
Write to our support team please, and make sure to allow them temporary WP admin access, so they can inspect and find the cause of problem.
Qode
I’ve submitted my private ticket.
Thanks for following up on this, an agent is assigned to it and will take a look as soon as possible.
Thank you. I appreciate it. I need to get the site up by Monday so must have it fixed before the weekend passes.
Well, there is now another problem. I did as you mentioned… I removed menu options and changed the demo link in the home menu to reflect my own website link. Before I did that, the menu was on the top of the page. Now it is gone and there are three dashes next to a ‘magnifying glass’ that when I click it, only 1/4 of the menu appears. I would like my menu back on top where it was. I went into “header’ in the QODE options tab and it is not set for a “side” menu… so why is it now gone?
Hello again,
The changes you made in Appearance -> Menus, can not reflect the menu/header to switch from top to side.
In Qode Options -> Header, make sure you have it set to NO for the option Switch to Left Menu.
and in Appearance -> Menus, make sure that you have checked your menu to be Top Navigation http://screencast.com/t/HyPxy1VoA
Qode
Hi, Is there any option to use the qode options for “search results” to change the styling of those sections like qode options for blog masonry that already exists?
Hello,
There’s no direct option for choosing a template for search page. I can recommend you to contact our support by submitting a ticket to https://qode.ticksy.com , and they can offer you some possibilities, what could be done with a bit of css.
Qode
Hi, when I try to use the Contact page I have this error “Email server problem”, what I have to do?
Hello,
Please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will inspect this and provide help. There could be several causes of this problem, but they will tell more exactly what should be done once they test it.
Qode
Hi, could you please tell me which demo is based this website? http://www.bagnoreste.com/
Hello,
It could be one of these:
http://demo.qodeinteractive.com/bridge82/or maybe even this one
http://demo.qodeinteractive.com/bridge2/Qode
I’ve downloaded demo content and chosen to use home slider 3 for my front page, but I do not see home slider 3 in my sliders – how do I access it to make edits?
Hello,
In Qode Options -> Sliders, you can see all the sliders you have and the number of slides inside each slide. You can click on the number on the right, and then enter to edit each slide in a specific slider.
It’s important to call some existing slider , that has slides in it , on a page where you paste slider shortcode.
For more info, read this http://bridge.qodeinteractive.com/documentation/8-qode-slider/
Qode
Hi, Thank you first, because of this user friendly theme. My question is; how can i change the top padding of left menu logo?
Hello,
Glad you like it. There’s no direct option to set it, but it can be easily adjusted with a bit of css. If you need help writing the right css for this, submit a ticket to https://qode.ticksy.com , and our support team will provide precise css.
Qode
Thank you for quick reply..
No problem, you’re welcome.
I am trying to import the Chocolaterie demo however it’s incomplete after having downloaded. I am only getting the options, menus and media files and no pages or content. How do I fix this? Thank you in advance.
Hello,
Most likely the import process was not completely done. It could be caused by lower server resources. Try to delete menus that got imported from Appearance -> Menus, and then try the import again. If the problem is still on, please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, and our support team will help with demo importing.
Qode
Ok, thank you so much
No problem, you’re welcome.
Hi! I need to add an extra menu just for 3 pages. How can I do that? Thanks!
Hello,
There’s no direct option for it. You can only manually create menus as links in content of those pages, or you can create custom menu and put it in some widget area, for example Header Top or Side Area, and then to hide that area on all other pages except those three.
Qode
I’ve added a 2x image using the image element in VC but it displays the full size of the image, not the retina version.
Hello,
Note that this is a default element from Visual Composer (Single Image), and it works that way , for the inserted image you can specify the image size in a field for it http://screencast.com/t/oUfHa3kBe9
Qode
Hi, I just installed the theme and the activation of the visual composer make the whole site crash, it loads for ever and the homepage never appears, it is clearly related to the pulg in since it works fine when I disable it.
Hello,
This sounds like your server resources are low. Visual Composer plugin is tested and comes included within our theme. You should deactivate your third-party plugins you use, or contact your host to increase memory_limit and post_max_size parameters.
If the problem is still on, submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, and our support will take a look and help.
Qode
Hello,
These are some default styles from theme’s stylesheet.min.css
We recommend you write your own css to override it if you want, in Qode Options -> General -> Custom CSS field. But for your navigation you even have all the styling options as settings in your WP admin/
The stylesheet.min.css is minimized stylesheet.css file. You can change the call in theme’s functions.php file, to call this unminimized instead. But like we recommended first, you should not go that way, but apply your settings via Qode Options , and also with custom css.
Qode
Hi, i would like to center the menu and to put the logo on the right and a text on the left. could you please advise ? i opened a ticket but no response…
Hello,
Yes, this can be done, you should set your header to be in grid in Qode Options -> Header, and then some css needs to be written to make logo and navigation centered, but with logo on the right from menu. Our support team will provide the right css on your ticket, just make sure you’ve included a link to your site in it.
Qode
your support is very S L O W…... each ticket takes a few days until any response…
Hello,
Apologies for waiting, the weekend is just behind us, and we’re working with lower resources during weekends. Could you please tell us your ticket ID to check it with support team? Thanks
Qode
How can I hide tags from appearing in post?
Hello,
Add this css code in Qode Options -> General -> Custom CSS field:
body.single .single_tags {
display: none;
}Qode
Top menu behaves normal BUT when I click homepage it does not load (blank).. Why’s that? Anybody advice, please.
Hello,
It could be caused by some plugin having conflict with Ajax Page Transitions. Try to disable transitions in Qode Options -> General , by setting Page Transition to No Animation. Or try to disable them only for your homepage, go to Pages -> home page, scroll down to Qode General panel, and again set Page Transition to No Animation.
Alternatively, try to disable your third party plugins one by one, to see if some of them is causing this.
If the problem is still on, please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will take a look.
Qode
Yeah., I found it.. The animation causes problems. Thank you!
Glad to hear that, you’re welcome.
Does anybody on here know how to change the thumbnail size of images on the Masonry blog (like to a different WordPress image size)? I’d greatly appreciate any help.
Hello,
There’s no option for choosing images size for blog masonry layout.
Only for Masonry – Date in Image page template, you can choose image size individually for each post http://screencast.com/t/LqF9LC9Y
Qode
quick question, how can I make the qode slider display better in boxed layout, the image slider is in full width. http://screencast.com/t/4nVcKuGuDxae
Hello,
Are you referring to height, not width? The width will take up full box area width. For height, in slider shortcode, in the backend of the page where you’re using ti, set the height attribute , to specify fixed height for your slider http://screencast.com/t/KeEzORw71YT
Qode
wow fast reply, thanks! and it worked! thanks Qode! awesome support.
You’re welcome
superb theme btw very customizable I will not use any theme moving forward. thanks for the support.
Thanks for the nice words!
Hello,
This is how your page is called. You should go to Appearance -> Menus, and edit your menu, for each page inside it you can write the label that will be used in menu http://screencast.com/t/ldq3dTtuMV2
Qode
OK Thank you it works! But I had to choose specific menu from the top. Now everything is fine, thank you.
Hello again,
Of course, you needed to choose your main menu and edit it. Glad to hear it’s all fine now.
Qode
Hi, I can’t change in any way the hover color on social buttons in the left side of the footer, the color should be red and not yellow.
How can I achieve that? link http://www.ambientetest.net/bianconi/
Thanks
Hello,
Add this css code in Qode Options -> General -> Custom CSS field:
.footer_top .column1 .qode_icon_shortcode .fa-circle {
color: red!important;
}Qode
