38442 comments found.
Hi Nectar i I have open a ticket “Question”. You can answer me please? Thank you and have a great day 
Marco
Hey – what’s your ticket ID?
my id is #699673
Thanks 
Hi there – there’s a weird and serious new bug: http://www.spreadbass.com/__wp/artists/
- the image dimensions are being ignored, these are supposed to be square
- and when i add a new portfolio item and a square Featured Thumb, the new image comes out as a long rectangle.
- I deactivated all plugs and removed all custom css – no change
Hey,
The portfolio in non masonry mode has always cropped images to around 600×400 – if you don’t supply an image with those minimum dimensions it’s not going to look right, if you’re needing a square look you could change the “portfolio-thumb” size in your functions.php file and then run a plugin to regenerate the thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
Cheers
Actually i was just fixing this – it was due to the me editing the thumbs here: add_image_size( ‘portfolio-thumb’, 600, 250, true );
- but when i added a NEW image i wanted to be square it cut it to that new size i specified. so i now realise the only way to get it to work is to set my size in the functions.php and regenerate thumbs for each portfolio dimension i want…
- but i think this would be a great new feature to add: the ability to specify portfolio image dimensions, the same way you have it in the Image Grid Gallery module…
Hey – the request has been noted 
Cheers
How can I display my portfolio or blog listing like this? http://esotericfonts.com/
I have used the Page Builder to manually create a two column layout, with a “single image” on the left, and “text” on the right. This works ok but will not populate itself dynamicly.
It would be better if I could have it look this way for blog or portfolio listing so I could add tags, categories, and the posts would be searchable and paginated.
How could I create a custom template that displays my recent portfolio or blog listings the way I described above?
Hey,
Unfortunately there’s no portfolio or blog style like that so the only way to achieve such a look would be to modify one of the current styles with custom css – it would be a fair amount of css though so using a child theme would probably be best suited
Cheers
Hello,
I just can find out how to get same look of contact form like “salient-corporate” demo has got. Could you help me, please? P.S. I have imported demo content.
Thanks,
Milan
<div class="row">
<div class="col span_4">
<label for="your-name">Name</label>
[text* your-name]
</div>
<div class="col span_4">
<label for="your-email">Email</label>
[email* your-email]
</div>
<div class="col span_4">
<label for="your-subject">Subject</label>
[text your-subject]
</div>
</div>
Cheers
Hi, I love this theme so very much and commend you for designing it. I have one major issue though. My logo looks great on a laptop but disappears completely on mobile devices. Not sure how to solve this. My URL is www.tashmitch.com Can you help with this?
Hey, glad to hear you dig it!
Have you verified a logo is uploaded to your retina logo upload field in the options panel?
Cheers
Hey Mr Nectar, Hope your well. Im try to get a video light box – play button to align bottom right of a column, any help? Also, any way to control the size, say 50% smaller? Thanks 
Hey!
This could be achieved with css – however unfortunately it appears your support has expired
Cheers
Are you guys answering tickets on Ticksy? It has been 2 days since I left a ticket, not a peep. thanks.
Hey – sorry for the delay, it seems you ticket was answered and I do apologize for the longer than usual queue
That is fine, you are still the best! 
Cheers 
Hi, I am wondering if it’s possible to make a website with two languages and have a button on top to switch languages?
And if a one page scroll menu is available with this theme?
Hey,
1. This would require the use of a plugin such as WPML
2. Yes – please see this in regards https://www.youtube.com/watch?v=Rj-NQ3YItlc
Hi, I was modifying the website but I don’t know what happened, it’s only showing one section now. I can’t find what might have went wrong. Any help would be greatly appreciated.
http://hallarsan.com/Hey, it looks like the css code in your child theme you added is causing the issue
html, body {
margin: 0;
padding: 0;
-webkit-font-smoothing: antialiased;
-moz-osx-font-smoothing: grayscale;
background: #f6f6f6;
display: flex;
align-items: center;
justify-content: center;
width: 100%;
height: 100%;
}
Hello Again TM,
Really enjoy the VC element, Recent Post ‘Slider’ style.
Is there a CSS snippet, or any other modification that you can provide to auto-rotate the posts in this element?
Thanks a ton.
Hey – unfortunately CSS wouldn’t be able to accomplish to alone, however i’ve noted the idea for the wishlist 
How do I remove the image/button circled in red? It appears whenever I hover over a product image within a category… http://www.screencast.com/t/GC4NU9wxZ920
Hey, add this into the custom css box located in your Salient Options panel:
.woocommerce ul.products li.product .button {
display: none;
}
thx
You’re welcome 
Where do I put the dummy data xml file manually, I was just migrated to a load balanced system and it’s hell to update to 8 different servers I need to do it manually can you help?
Hey,
the dummy data files are still located in salient/nectar/redux-framework/extensions/wbc_importer if you desire to import them manually. This could be achieved by going to Tools > import in the options panel
Cheers
Hello TM,
We have the footer color set to red and also the accent color is the same red as well – this means that if we have a link in the footer when someone hovers over it, the hyperlinked text will fade to red which will then seep into the red background.
Would you be able to provide a CSS snippet to force the hyperlink color in the footer (only) to black when someone hovers over it?
Thank you!
Hey!
I could indeed, could you kindly share your URL in regards?
Cheers
Just shared with you via PM – please let me know! Thanks again!
Hey! It appears the URL is in maintenance mode, could you kindly allow me to look through that?
Sorry about that! – maintenance mode is now down for you. please let me know!
Hey – add this into the custom css box in the Salient options panel:
body #footer-outer a:hover {
color: #fff!important;
}
My tickets have been open since March 3rd, and are both very basic, yet have not been resolved 
One of them is grey area of support so I would understand that, but the other is a basic issue with header transparency functionality. It’s possible it’s user error, but I’ve used the old version without issue … a resolution today would be very helpful.
Hey – please share the ticket ID in regards so I can see why it was overlooked
Cheers
Hi guys.
How I can translate the theme to a spanish version?
Thank you for the help.
Hey – you can use the .po file for this. Here’s a free plugin https://poedit.net/wordpress
Cheers
Hi Phil. Any general time frames on the next update. Was really hoping to have the ability to add a white border frame (passepartout) around the entire page as an alternative to the boxed and full layout. If not, could this still be accomplished without major re-work. Thanks.
Hey – there’s no ETA as of now, though it will likely be added in the next major update
Thanks as always!
Cheers!
HI, My logo won’t appear in the header since I have updated, pls can you advise, i just get the text appearing even though I’ve clicked on the use image tab?
http://www.atomgraphics.co.ukAlso my blog post has become all out of line, can you pls advise?
http://www.atomgraphics.co.uk/blog/Hey,
1. I’m currently seeing your logo displaying on my end – if you’re still not on your end try reuploading it in the retina upload
2. Have you tried clearing your cache? Currently it appears to all be in line with the “standard blog with sidebar” blog type
Hi, i’m using a recent post slider for the news page, like your corporate demo, but in my slider i look for the feautured image, in your demo i look only for the background image. please explane how can i hide the image and have exactly a lisder like your demo. thanks mauro
Hey,
The recent posts slider should pull from the page header set before the featured image, please open a ticket in regards with your admin credentials so I can take a look at what’s going on
themenectar.ticksy.com/
Cheers
Using Ascend design layout…how can I enabled a secondary menu to appear right below the top nav menu?
Could you kindly share your URL in regards so I can see the setup you currently have?
Cheers
I need to move the top navigation menu (the phone number and email) to in between the logo and the main mobile navigation (hamburger) when the site is in mobile view.
How do I do this?
Related URL: http://jakewelchconstruction.com/tcg/
Hey,
You’d need to add it into the header.php file and hide it in the desktop viewports with custom css
Cheers