Hi Alex_KonSuper,

Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi there,

1. We have considered adding a Mega Menu in Kalium and we have talked about it, but we are having a dilemma if we need to create a mega menu from the scratch or support the UberMenu plugin which would not allow us to include it in our theme and also it doesn’t have any export/import feature, so we are planning to find a way to implement the mega menu soon.

2. Hmm, this seems as a great idea and I have added it in the to-do list for the big update 2.0 so let’s hope we will can include this as a feature in the big update (2.0).

Kind Regards,
Art

Problem solved (hosting issue). I have another question. The image on my homepage is being cut off. The dimensions of the original image are 5760×3840. I’m viewing it on a notebook but the same problem also happens on mobile. I tried altering the image dimensions (for example, I tried 1280×853) and it didn’t help. The website is ianzipfel.com The ideal size would be 70%-75% of what it currently shows as.

Hi izipfel,

1— Glad to hear that you solved the first problem

2— Are you talking about the image on your Revolution Slider please? Didn’t you find any options on the plugin for this?

Kind Regards,
—Ylli

Hi emsok,

This is not possible for the moment, maybe if you use Visual Composer or any plugin that can do this, you can do achieve what you are asking.

Kind Regards,
—Ylli

Is it possible to reduce the spacing between the images here http://cubeupload.com/im/i5dcyh.png ? thank you

Hi there,

Please disable your maintenance mode from your site so we can see it live for question 3, regarding your first question I replied in another ticket which you created and next time can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
Art

Hi there,

1. You can install the child theme just like the original theme, first you need to install the main theme and then go to the folder that you downloaded Kalium and upload the kalium-child.zip file in in Appearance > Themes.

2. To build pages go to Pages and Add or Modify any of the pages, then you can add elements via the Visual Composer.

Kind Regards,
Art

hi Rodrigo, I will send you the link to your email since this images are copyright restricted until we launch the site. Will send it to support@laborator.co. By the way, I’ve sent few other emails when you asked me to but never got an answer back. Hopefully you can help me with this one. Thank you!

Actually, the same thing is happening to your demo when you look on a portrait format on retina display iPad. The space between columns is bigger than the space between rows.

Hi,

Let’s try this. You can write the following code in the field Custom CSS in your dashboard:

@media screen and (max-width: 768px) {
    .single-portfolio-holder .gallery .photo {
        margin-bottom: 25px;
      }
}

Try that and let us know the outcome.

Kind regards,

Rodrigo

Hi Anna,

I can see that you are using an very old version of Visual Composer. As i said on the earlier comment, this warning disappears when you update your Visual Composer plugin by going to Appearance > Install Plugins.

Kind Regards,
—Ylli

Hi Ylli,

I’m so very sorry. I misread your comment and checked the Plugin section all along. I updated the Visual Composer through the Appearance menu and everything works fine now.

Thanks again and sorry for the inconvenience

Hi Anna,

Don’t worry for that, everyone make mistakes, i’m glad that your site is nice again. Just don’t forget to update plugins every time that we publish a new update and we offer newer version of plugins

P.S: If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much and have a nice week

Kind Regards,
—Ylli

Hi,

I’m afraid this won’t be possible, since the element is designed to work specifically with posts, and this customization would require complex code modifications.

Kind regards,

Rodrigo

Hi Rodrigo,

thank you for your reply!

Is there something i can do to create something similar, but with pages?

Thank you!

Hi there,

This is how we have managed in the page you mentioned above:

(view large version)

Kind Regards,
Art

Hi there,

Take a look at the screenshot I took, you can filter you products from here: (view large version)

Kind Regards,
Art

Perfect! Thanks!

Glad to hear that

If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much and have a nice day

Kind Regards,
Art

I think I’ve figured it out. As the category base is shop as well, so the category link has been chossen first. Thanks anyway.

Hi,

Good to hear that everything’s working fine.

P.S: If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much

Kind Regards,

Rodrigo

Hi,

You can write the following code in the field Custom CSS in your dashboard:

.hover-state {
    background-color: #000;
}

Kind regards,

Rodrigo

Hi,

Even though the allowed response time is up to two days, we do our best to answer every question within the lapse of a day. You may receive your answer earlier or later in the day, depending on the timezone. Your previous question has already been answered.

Kind regards,

Rodrigo

Hi,

Which meta fields do you want to edit? I think that a plugin like Yoast SEO would be the best option for your case.

Kind regards,

Rodrigo

Hi Ken,

What version of our theme are you using please? If you are using avy version older than 1.8.8.1 then you need to update our theme.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Very Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

I’m sorry but we can’t help you if your site is not online because we need to investigate your site and then get back to you if we have possible solution. So when your site is online, please just write reply to us here and we will check your problems.

Kind Regards,
—Ylli

Hi Ylli,

Thanks!

I have already updated to 1.8.8.1. And all plugin are updated except “Slider Revolution” it shows “A new version of Slider Revolution is available.” but no option for me to update it.

Besides the 2) question. Are there any solution for the other question?

Thanks again =)

Ken

Hi Ken,

Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,

You never need to buy any premium plugins that comes with our theme

We will check your questions once your site is online, because we need to test those features live on your site.

Kind Regards,
—Ylli

Hi,

I can see that you are using an old version of the theme, so you’ll need to update it.

Also, make sure to have WP’s latest version installed.

If, afterwards, the form still does not work, you can disable all your plugins, in order to check if any of them is causing the issue.

Kind regards,

Rodrigo

Hi Rodrigo, updating the theme did the trick! And thanks to Child theme, I did not lost my tweaks.

I have next question – how can I set informations visible in the incoming email from the form (like “from” or body of the email: “You have received new contact form message.

—- Message Details —-” ?)

Hi Radek,

Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer

Kind Regards,
—Ylli

Hi,

Regarding your questions:

1) I’m afraid that it won’t be possible, since major code customizations would be needed, and we cannot provide that kind of support in these forums.

2) You can write the following code in the field Custom CSS in your dashboard:

.previous, .next {
  display: none !important;
}
.single-portfolio-holder .portfolio-navigation {
  right: 50% !important;
}

Kind regards,

Rodrigo

Hi,

If you go to the “Plugins” section of your WP dashboard, and try to update the plugin there, do you receive any error message?

Kind regards,

Rodrigo

Hi,

In the Appearance->Menus screen, click on the “Screen Options” button, at the top right corner of the screen. Then, you will be able to enable the Portfolio Categories box, and add its items to the menu.

Kind regards,

Rodrigo

Wowww! Thank you!!! (I’m an absolute noob)

Kind regards,

Dani

Hi Dani,

Don’t worry for that, the good thing is that your problem is solved now

P.S: Note that the answer may already be posted so search within the forum before asking a question, there is a chance that you will find the same question answered.

Thanks for your understanding

Kind Regards,
—Ylli

Hi,

You can write the following code in the field Custom CSS of the dashboard:

.header-spacer {
  height: 100px !important;
}

Kind regards,

Rodrigo

Hi Rodrigo!

Awesome, it works like a charm! Thank you so much for your help!

All the best! Martin

Hi Martin,

Glad to hear that

Kind Regards,
—Ylli