741 comments found.
Hi guys, are you yet available to do some custom work on our site please?
Hi.,
Thank you for contacting us.
Let us know the exact custom work that you need, so that we can check and let you know.
Note : Please mail us your details via the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi.
Where do I find the dummy data? I looked everywhere but do not seem like its in the zip folder.
Hi.,
Thank you for contacting us.
You can import the demo data from Dashboard > Dreamspa> General -> Import Dummy Data ( Top right corner)
OR
Go to Dashboard / Tools / Import / install “WordPress Importer” and import dreamspa-dummy.xml file from Theme-directory / framework / wordpress-importer / dummy /
Regards., DesignThemes Support.
Please update visual composer, because wordpress 4.5 broken it…
Hi.,
Thank you for contacting us.
Sorry our theme does not comes with visual composer plugin.
Please contact the plugin support team regarding the issue.
Regards., DesignThemes Support.
Good Morning! First congratulations on the theme , I love it!
I’m having problems when configuring the appearance as I put some colors and do not change … it can be?
Thank you
Hi.,
Thank you for contacting us.
From appearance settings which section colors are not changing.
Kindly, mail us your site credentials (WordPress & FTP access logins) via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
I delete email address from the header and color control panel on the left
Hi.,
Thank you for contacting us.
1) You can remove the phone number from the header from Dashboard > Dream Spa > General > Others > Phone Number.
2) You can remove it from Dashboard > Dream Spa > General > Others > Disable Style Picker > Yes > Save All. Please have a look.
Regards., DesignThemes Support.
Hi guys, there’s two scrollbars on the right-hand nav now on arayabeauty.com for some reason! Please can you advise on why this is happening or make the appropriate change via your WP access for me please? Kind Regards
Hi.,
Issue have been fixed. Kindly take a look at your site.
Regards., DesignThemes Support.
Awesome thank you kindly, much appreciated.
Hi.,
Thanks 
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, if I buy the theme, will it look exactly the same as your demo? if not, would you help to program it so it looks the same?
Hi.,
Thank you for contacting us.
Sure we can help you install the theme and demo contents as our demo site.
Regards., DesignThemes Support.
Hi, I’m happy to take you up on your custom design rate, thanks, I simply don;t have time to create the site at present. Please let me know your estimated number of hours required and what exactly you require from me in order to get started. I have some imagery and logos ready to roll, with some content already created and some more required. Thanks,
Hi.,
You mean to add the dummy data as our demo site and you can continue from that? If yes, then we can do it for free. Please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we can install the dummy datas for you.
Regards., DesignThemes Support.
Hi, yes, it’s the dummy data but with our logo and some of the existing content already installed to be kept in place, is that possible at a small extra cost or will we just start from scratch when you upload the dummy data? I’ll mail you the details now, thanks.
Hi.,
We have updated the dummy data in your site. The images in the dummy data are replaced with placehold images, since they are licensed. You can replace the placehold images with your own images. Also you can replace the contents easily with our dummy data. Let us know if you have any queries.
Regards., DesignThemes Support.
Thanks, looks good. Are you available to do some paid customisation work within the coming days please?
Hi.,
Thank you for contacting us.
We are now busy with other works and cannot work on customization. We will let you know when we can work on custom works. Thanks for the patience.
Regards., DesignThemes Support.
Hi folks, trying to get some of the images uploaded, but they don’t appear to be fomatting correctly on homepage of http://arayabeauty.com/ – thanks
I’ve now altered some more imagery and content to remove the existing dummy homepage content but there site structure is odd. You still have the WP access, please can you look to fix imagery, massive logo and testimonial sections if you can please? Also, any advice on how best to create a price list table would be appreciated. Thanks.
Hi.,
Please try to re-install the theme once again and check the issue.
Regards., DesignThemes Support.
Hi, I have created a menu, I call it Menu Principal and I put on header top (where usually goes main menu) I need a smaller space between item. I`ve tried with #menu-principal ul.menu > li > a { padding: 0 25px; } but itsn’t runs ( I suposussed). How can I do it? Thanks
Hi.,
Just add this css code in Dashboard > Dreamspa > Integration > Custom Css. Change the padding as per your needs.
#main-menu ul.menu > li > a { padding: 0px 23px; }
Regards., DesignThemes Support.
Sorry but it does’t works. It was the first option. I put the code you says me into Custom Css.
I hope Thanks
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Dear, I can not install the template, there is already an older version of the template. thank you
Hi.,
You mean that you cannot update the theme, since you already have the older version? If yes, please follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
If you still have any issues, please let us know the ftp and admin details, so that we can update the theme.
Regards., DesignThemes Support.
sorry, I can not install logo. thank you
Hi.,
For Logo – Custom Logo
1) Navigate to Dashboard > Dream Spa > General > Logo
2) Select the Custom Image Logo option to set the desktop site logo for your theme.
3) For desktop site remove the existing logo and Upload the logo from your media files from logo section.
4) For mobile and other devices remove the existing retina logo and upload the retina logo from your media files. If retina logo is uploaded, enter the standard logo width and height in the respective boxes.
Note: The retina logo should be exactly double the size of normal logo. If your normal logo is 100×200. Then your retina logo should be 200×400.
5) Click Save All Button to save the changes for your theme.
For Site Title
1) Navigate to Dashboard > Dream Spa > General > Logo
2) Select the Display Site Title and click here to edit site title link to set the site title for your theme. The link redirect to General settings page.
3) In General Setting’s page enter the site title for your site.
4) Click Save Changes Button to save the site title for your theme.
Refer : http://prntscr.com/adrq17
Regards., DesignThemes Support.
I can see Category shop? I see only products
I would buy the theme, but i do not see category shop on demo. thank you
Hi.,
This is the product category page in our theme http://wedesignthemes.com/themes/dt-dreamspa/product-category/clothing/ If you need to list only the categories alone without the products, there is a setting in woocommerce to show the categories alone and you can use it. If you have any doubts in it we can help you in that.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
This is the product category page in our theme http://wedesignthemes.com/themes/dt-dreamspa/product-category/clothing/ If you need to list only the categories alone without the products, there is a setting in woocommerce to show the categories alone and you can use it. If you have any doubts in it we can help you in that.
Regards., DesignThemes Support.
Hi i have a problem with the blog page. the one with the left sidebar. i chiised this one for my website but the sidebar does not work! we can’t see it. Can you help me please?
Hi.,
Kindly, send us the page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello thank you for your answer! i have a serious problem with layerslider. i removed it from the file dreamspa-framework-plugins and i tried to re install it but it doesn’t work! what should i do? thank you
Hi.,
Kindly, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes So that, We will send you the latest layer slider files.
Regards., DesignThemes Support.
thank you so much i finally fixed it! i am really satisfied the theme is awsome!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hello,
I can't find the sample of your slider home III can you help me please? Also how can i add icons for the menu?Hi.,
1) In our homepage III use the image slider. Refer the screenshot and use the image as slider.
Refer : http://prntscr.com/aa55k2
2) Goto Dashboard > Appearance > Menus > Editmenus
The give the every menu icon as shown in the screenshot.
Refer : http://prntscr.com/aa56v2
Note : After assign the menu icons, Use the header type III to show the menus with icons.
Refer : http://prntscr.com/aa57oq
Regards., DesignThemes Support.
Hello guys,
i am really satisfied with the theme, but there is one little issue. Dropdown menus on the ipad dont work. Even if i add ”#” to the link they dont work. What should I do?
Thank you very much!
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi there! I’m very interested on purchase your theme but I got a couple of questions that if possible can be responded so I can know for sure this could work for my needs:
1. On frontpage: Does the “Popular Procedures” items can be increasez or does it show only 3?
2. Can I add the “Our Experts” Section to the homepage?
Thanks!
Hi.,
1) We have added 3 columns shortcode and inside each column we have added popular procedure shortcode. If you use 6 columns, then you can add 6 popular procedure shortcode. Our theme maximum columns is 6.
2) Yes, You can add it to the home page.
Regards., DesignThemes Support.
I’ve installed the theme and dummy content, but I don’t have the mega menu. I have it enabled on the menus themselves, but I don’t have any way to set it up. There is no plugin for it, it’s not in the dreamspa buddah panel and the documentation doesn’t explain anything. If I installed the dummy content, shouldn’t it be already setup?
Hi.,
Please check this youtube video for setting up mega menu in dreamspa theme
https://www.youtube.com/watch?v=TIgxfBXXCZc&index=10&list=PL6kpawNbFm9Vov3wtpr9k0Ryy07dfE7WDRegards., DesignThemes Support.
When will you update this theme for compatibility to the latest Wordpress version? Thanks
Hi.,
We can’t give you the exact date, but we will update it ASAP.
Regards., DesignThemes Support.
Hi, how can I change the theme to Spanish (Mexico)?
Thank you!
Hi.,
Kindly, Make sure you followed all the steps below.
a) You can find the default.po file in the themes folder itself. Get into this path wp-content/themes/dreamspa/languages and you can find the dreamspa.po file. Also you will find the wp-content/plugins/designthemes-core-features/languages/designthemes-core-features.po this file in that path. You need to translate both the po files.
b) If you are running a multi language site, you need to install the wpml plugin.
c) Or if you are running a single language site other than English. Say for example if you are running German site only. Also in Dashboard > Settings, you need to change the site language to German.
d) Then rename the file dreamspa.po to de_DE.po and designthemes-core-features.po to dt_themes-de_DE.po and open the file with a poeditor and you can translate all the texts from our theme. If you language is different, then rename the file as such.
e) Finally you will get the mo file there while saving the po file. Upload the .mo and .po file in the same path from you downloaded, now the site will be fully translated to german.
Regards., DesignThemes Support.
Ok, thank you.
I have another question, how do I upload an image to the header?
Hi.,
You can upload only logo to the header section. Other than that, you cannot any other images.
Regards., DesignThemes Support.
