8582 comments found.
March 31, 2016: Check out just a sample of the reviews we receive daily from happy customers!
Hi there, in order to keep development, stage and prod aligned I will need to have the theme and related extensions activated on all three areas, however, there is still only one production area. Does X support that approach or will I end up in being asked to buy three licenses in order to have same functionality / config in the development / testing area? (dev and stage are on different servers with different names/IPs)
Hey there,
Thanks for writing in! At this time, validation only supports one website at a time, but we do plan to launch development validation soon, which will allow for the addition of one development environment with each license on your localhost as needed. Keep in mind that validation does not lock you out of any theme features, it simply automates certain processes (i.e. automatic updates, quick installation of Extensions, et cetera), but you can always update manually if needed or install Extensions manually as well.
Another option is to simply validate your local development environment, and use a version control system along with a deployment process to push any changes to your staging and production environments. This is the cleanest way for any setup such as your own and is highly recommended to keep the theme and development side in sync (this wouldn’t sync your DB in any way, et cetera).
Hopefully this helps, cheers!
If talking about plans it would be good from a customer perspective to know if “plan” means that it is scheduled (and if so: whats the timeline) or if its something of the kind where someone internaly had an idea that needs to be further discussed. Based on the information provided I am not able to to make a decision.
As of sometime next week, you’ll be able to have one development environment and one production environment per license purchased.
Still can’t register – any ideas on when your system will be back online? I’d like to update my theme.
Hi Michael,
The issue was with Envato’s API and they sorted it about 24 hours ago. We’ve had many people register just fine today, so feel free to try again, and if you continue to have issues you can contact us directly with your purchase code and related info, and we can take a look.
Cheers!
Hi, I’m planning to buy this theme, but I’d like to have some informations first :
- Are there some existing traduction of the template in other languages availables? - Is there a fullpage slider template ? (I looked for it in the demos but just couldn’t find it, if it exists) - In the case of a multilingue wordpress installation, will I have to buy a licence for each language I chose to use ?
Thanks for your answers !
Hi there,
X is fully localized, but we don’t include translations out of the box. Yes, it is possible to do a full page slider. You could use one of our page templates the excludes header and footer, and just have a slider fill the page content. It’s ok to use a single license for a multilingual site, as long as it’s just translations of the same site content, and not entirely different sites.
Heyyyy Awe$ome X Fam! just curious if you have a vid or screenshots on what the new The Grid and Envira Gallery options are (I’ll buy a fresh copy when I get the rt client for a new X theme) #THEMECOROCKS! also since android (w the latest browser release) is finally parallax mobile smooth friendly, can the parallax options work on mobile now w X?
You’re wish is our command, good sir! If you head over to our Knowledge Base, you’ll find two detailed articles on each under Integrated Plugins.
To my knowledge parralax is still disabled intentionally on mobile devices (for performance reasons), but a member of our development team would be happy to discuss in the forum.
Cheers!
March 30, 2016: Check out just a sample of the reviews we receive daily from happy customers!
I purchased X 2 years ago for the purpose of testing out layouts and different styles, and up unil 2 weeks ago absolutely loved the product. The staff was extremely attentive with support, and I didn’t have any issues to speak of. Unfortunately, I’ve had nothing but problems with X the last 2 weeks, and have been unable to get resolve from support after 4-5 days. One of the main reasons I purchased X was for the demo content, and now I cannot use or access that content. I had setup 3 of the expanded demo content themes to “test out”; since I knew that I wouldn’t be using the Education theme in the near future, I went into the media library section of Wordpress and deleted the images related to the theme to save space and reduce clutter. Days later, I wanted to try it out again, but when I went to setup, X refuses to re-download the content, and there is not a link to access it manually. In addition, the latest Cornerstone release has rendered 2 pages inaccessible. I think it would be a good idea to let the user base know that if you plan on running the expanded demos to NOT delete the assets from your server, as there is no way to re-download them again – or at least that has been my experience.
Hey Lance,
I’m sorry you’ve had some trouble recently. Would you mind reaching out over email? You can use the contact form on our profile page. There are certainly ways to re-import those images, so I’d love to take a closer look at your site and clear up any confusion.
Hi, I already have X, but I am thinking of getting another licence to build another website, which will be a product reviews website and was wondering would this theme work well as for that. I would need users to be able to upload the product image and info to be reviewed themselves via the frontend, and also allowing other users to able to give feedback/comment too.
Hello,
I just updated to version 4.4.0, but I have problems updating WPBakery Visual Composer. I get this error message after updating: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.
How do I update VC? Before version 4.4.0 it was no problem.
Thanks in advance!
Hey there,
Thanks for letting us know about this. We’ll take a closer look at whey that message is appearing. For now, you can update it manually. You can find the latest version of Visual Composer in the “extensions” folder of the X package downloaded from ThemeForest. For more information, see this article.
Do you already have an answer to my question? I still can’t update Visual Composer by the WP dashboard.
I’m sorry no, we don’t have a way to update it automatically right now. We’re looking into a way to resolve this for our next release.
Hi,
You claim to fully support Buddypress and BBpress and you do not. You are 13 versions behind Buddypress, which means you don’t support all Buddypress functionality such as profile cover photos.
This is plain false advertising. You support SOME Buddypress features. And BTW… your CURRENT theme’s Buddypress “post” button is broken.
You can initiate a fresh install of WP with a clean DB and install X. Activate the integrity stack and the “recommended” Buddypress v2.3.3 (not 5.1), and the group post and individual profile post buttons don’t even show. Yet another JS conflict. It can be fixed with CSS but the point is… you are way behind, your theme is broken and it is causing me to not be able to work within it. Your claims are false. You would think one of the “best selling themes of all time” would fully support Buddypress in full.
Then if I update the buddypress plugin, your theme’s JS and Ajax calls break. This causes comments to now NOT even show on activity feeds.
It takes quite some digging to find that you only support Buddypress up to version 2.3.3 yet you claim multiple times, “X’s full-fledged integration of BuddyPress has left no stone unturned”.
But instead of fixing the issue. You delete my support posts. You have now deleted my posts twice. As if to cover up the fact that your theme is broken?
Please give us a timeline on the fix. First for the current theme and BP v2.3.3… then for the current theme and BP v5.5
Hi There,
This is your account, and we have no record of any posts ever originating from this account in our forums. Please clarify where you have posted your “support posts.”
Secondly, we do support BuddyPress and have many customers that use it. There are varying degrees of integration with ours being quite extensive compared to most. If you are noticing any issues, the forum is the best place to report them as there are procedures there to manage reported issues and for our team to investigate.
If you need anything else by way of support, a member of our development team would be happy to assist in our forum.
Cheers!
March 29, 2016: Check out just a sample of the reviews we receive daily from happy customers!
A Suggestion and Request. Can you consider adding a ‘changelog’ somewhere at the TOP of the Item Details please so we can more easily see a detailed changelog by file, without having to scroll to the bottom of what is a VERY long page and not just (albeit a very nice) a ‘sales update’?
PS, I’m LOVING the theme.
Hey There,
Thank you for your feedback. We are always looking into ways to provide our customers with the best experience possible and value your input. It’s great to have you on board!
Hi, how can I change the text “The Blog” from the breadcrumbs?
Hi There,
The breadcrumbs will use the blog page title, as the breadcrumb name, for example in wp-admin > settings > reading, if you set a static page and then pick another page as the blog page, what you name that page will show up in the breadcrumbs.
Thanks!
I want that the homepage display the last posts.. So I have to edit the .po file?
No, there is a Recent Posts Shortcode you can use. If you need anything further way of support, a member of our development team will be happy to assist in our forum. If you haven’t registered for access yet, you can do so here.
Cheers!
Hi,
Can you please explain in a simplest form on what is the different between Regular License Vs Extent License.
I have read the info, but has yet to understand.
I am new to this.
Thank You
Hey There,
You need to own one regular license per website / customer you’re using X on. So if you run two sites with X you need to own 2 regular licenses.
A while back while using your theme, mobile devices had trouble filling out password forms. Has this been fixed?
Hi There,
This is not a known issue and doesn’t sound like something related to the theme (nor something we have other reports from). If you’d like one of our developers to take a look, they’d be happy to do so in our forum.
Cheers!
I have the Total Theme, which is good, but the documentation is of little value. I’m new and I need things explained. I don’t want to keep asking questions and waiting for an answer. Before I purchase your theme can I see what type of documentation you have? Thank you.
Hey there,
Thanks for writing in! Sure thing, you can see all of our documentation online at our Knowledge Base.
Cheers!
Do you have a feature that I can put on my menu bar and when my visitors click on it they can read people’s testimonies and also post their own?
Unfortunately we do not have a feature like this. There are several in content solution for this but nothing for the menu.
I have bought this theme 2 years ago, but I didn’t get the Cornerstone plugin with the new updates, is it only for recent purchases? Thanks
No, it’s available to you. Simply download the latest version from your ThemeForest download page.
Ok I’m officially confused, I set it for automatic updates last year, now mine it’s at 4.1.1 and my dashboard tells me I have the latest version, but I go on your site and I find that the latest is 4.3.2, what’s the best way to update without crashing my site? and why it’s not updated automatically? Thanks!
If you are set to automatic updates and have updated anytime in the past year, then Cornerstone is already an option for you. It sounds like you have not properly setup automatic updates. This article explains product validation, and if you need any further assistance, a member of our development team would be happy to take a look in our forum.
Cheers!
Having trouble with your theme. I’ve got a page designed that I want to use for all my pages. I figured out the template feature, and I can apply my theme to a new page. But what happens after I setup all my pages and I need to change a part of the template I made. I don’t see where I can edit my template page, which would then update all my pages, assuming they are all linked to this template I made. Is that a feature? I can’t go back to 10 different pages and make that change 10 times. I don’t see where my page is saved/stored. Does this make sense?
Hi there,
Cornerstone templates can be used to quickly re-use existing designs, but they don’t update from one page to another. It works more like a copy and paste, where you can quickly duplicate something, but if you decide to change it later you’ll need to copy those changes to each page.
where can i get this exactly demo : http://theme.co/x/
Hi There,
Our Ethos 3 Demo is setup to give a similar look/feel to that particular page.
Let us know if you need anything further.
thanks. But do you have the exactly like that so that i can import? file xml or anything like that?
Ethos 3 will get you the closest to that page from a structural layout point of view as it was meant to recreate the look of that page. The page you referenced is our sales page. If you need anything further, a member of our development team would be happy to assist in our forum.
Cheers!
tq bro
Most welcome 
Hi Guys,
I bought X-Theme yesterday, my 32nd product purchase from Theme Forest. WOW! I am ‘blown away’!
This is already my theme of choice for all future client sites.
Thank you so much for the kind words! We really appreciate having you on board.
