Hi Maurodeluca

Denise’s issue was determined to be settings related. And she had posted at the support forum and we replied before we even noticed her post here.

As we indicate in the Support Tab above, all theme support is by way of our dedicated Support forum. You should go to the forum, and in the release thread (do not create a new thread – all matters related to updating should be in the release thread or they will be deleted) add a comment indicating your issue, your website url, and please go through the steps to check that it is not a conflict with a plugin or some customization.

If you go to the demo site, can you see the rev slider in your other browsers there? If so (and they show for everyone else to our best knowledge ) then you know the issue is isolated to you, and almost certainly a setting or conflict as I noted above.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi Denise

I replied to you on the forum.

For anyone reading this comment, the Striking MultiFlex theme update to ver 1.2.8 is only released our developer API at this time so users can update by way of the theme built-in update settings. The ThemeForest build will take Envato 24-72 hours to approve given the volume of submissions they have for theme, plugin and script updates following a WordPress update – in the thousands we are told.

The new Striking MultiFlex Version 1.2.8 contains a significantly updated Rev Slider framework – it is almost entirely changed from the prior build. After updating theme users should carefully review their slider settings. We did not find any issues in our test updates but that is not to say that any particular user might not have an issue – every website is unique.

Our demo site is running WP 4.5 and Striking MultiFlex 1.2.8. Please also note our theme is PHP 7 compatible – but most plugins are not PHP 7 compatible so one is advised to be very cautious if on a php7 server platform.

As well, please check that all your other plugins are wp 4.5 compatible.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi

Please note that Denise was able to determine that the issue was a plugin setting. She had alphanumeric text (ex “450px”) in a field that only allowed for a pure numeric value (ex “450”). It seems that the RS team reset some of the field types in there recent updates.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi jboesh

1) Does this theme support custom post types in the page building?

I do not know what you mean by this. Striking has 2 custom post types as part of the theme: our portfolio items, and slider items are both custom post types.

Can you explain further what you mean?

2) Does this theme support custom post types in the mega menu?

Striking MultiFlex does not use Mega Menu for its menu type. However we are advised by users who use Uber Menu or Mega Menu that they are able to display our portfolio items in the menu containers. I am not certain if this is what your are interested, again please advise with more information.

Thank you for your interest in Striking MultiFlex.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you Glasirmell for your kind thoughts.

Best Regards
KaptinLin

HI,

Although you are likely already aware, the theme updates was released yesterday.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you James! I also renewed my support, thanks for bringing that to my attention!

Big Foot

Can you reach out to me on skype? Send me a private mesage at our support forum so we can talk. Thanks James

Hi onetrickpony

We have resisted any change to using the straightforward “select” mobile menu type as it is extremely fast and lightweight, and leave alternative menu stypes to plugins. I can advise the Responsive Menu plugin from the WordPress Codex (ie free) works fine with the theme and has many, many options, and I suspect several other plugins found at the codex also work equally well. There are likely also options at CodeCanyon that may be of interest.

Thanks for “loving” the theme and please remember to renew your support package as I see that it has expired.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi WPRed

I regret to say that the theme you are viewing has a custom grid employed, and in MultiFlex we do not modify the grid appearence to the extent you see here.

I do have a couple of suggestions but attempting to discuss here would be extremely cumbersome. May I suggest that you contact me by email at:

kaptinlin @ strikingsupport.com (remove the spaces)

and I will contact you. If you have a skype id please include it in the email so we can text chat (or if you speak english we can voice call).

Good news is Striking MultiFlex is 100% RTL and we support RTL so if user have any rtl question or issue we help. If user find a problem rtl, we fix. Theme include proper rtl css style sheets for both front and admin (not many do this).

Best Regards
KaptinLin

MultiFlex = Your Site Your Way!

Hi Jen Hames

Thank you for kind words. Support team work hard to give good help to people. We always support since release in 2010! And always update (maybe 100 releases since 2010 I think now) – new update coming soon for WP 4.5, watch support forum for news!

WP update -> Striking update!
Scripts update – Striking update!
Plugins update – Striking update!
owners suggestions good – Striking update!

Best Regards
KaptinLin

MultiFlex = Your Site Your Way!

Hi striker55

It is pretty much impossible for any wp theme to load as quickly as a plain old html page, and if that is what you are seeking, then your barking up the wrong tree in the first place. An inherit aspect of any partial or full cms type software, whether wordpress, drupal, or even say a soap php framework is that queries have to be parsed, code loops have to be canvassed, and much more, that all add up to 100’s of milliseconds each, which cumulatively will drag page load.

If one is careful with design, employs caching tools, and enacts some protocols server side then a wp webpage can come quite close in page load time to a pure html page, but my experience (since 1978 no less long before wp!) is it will generally never perform equal or better.

Thats not the point of wordpress, or other cms.

Now it is true some wordpress themes just load clunky, as they comprise what we call spaghetti coding. MultiFlex is famous for its “code quality” and we like to think we have very little spaghetti coding (as in none…. ). So our loops run extremely efficiently. And furthermore, we minimize all our css and js files, to assist with page load (and we are going to have some refinements in the next release to further shave bytes here and there).

Its not typical of a wordpress developer to run speed tests against a pure html page as it is a bit apples to oranges. What we can do is:

a) compare the default load of the theme to say the wordpress default theme: the latter loads very quickly out of the box as it is very lightweight having few features (thus css stylesheet is small and no theme specific js is necessary to display a webpage built with it):

- On this matter we have posted images in the past of our speedtesting at defaul load. What is amazing about MultiFlex is even though it has at core eons more ability then the default theme its load burden is actually lighter. Here is a thread I wrote in March 2014 about MultiFlex with an image of its initial load burden and comparison to the WP Default theme:

MultiFlex vs WP Default Theme Load Burden

The initial load burden from then to now has not really changed. But read that post to understand more fully how to interpret this info and its limitation.

b) We also can speedtest a website using online performance tools to see how the theme elements perform vs their testing of all other sites on the web. When we do so, we see that for the majority of elements that we can control as a theme developer, we score 100% on each aspect. Here is a link to screenshots of pagespeed and yslow scores that stem from theme design:

Page Speed Scores

On that site we offer a package to assist users, but it is for optimizing components that are outside the scope of the theme.

========================

Once you start loading content, its going to be your design choices, and quality of hosting, that is going to impact your website the most. If you choose to employ an html slider like the Revolution Slider, with big images, well then your page burden is going to increase significantly, with a corresponding increase in load time. Likewise, if you are on low quality shared hosting such as GoCrappy, MediaTemple and their peers, then that will also impact the time the server takes to “serve” your webpages to the net.

Hope all the above helps.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you very much for the detailed answer. After looking through the options on the live preview, it seems the ‘blog with left float image’ layout would be best for my needs and have the quickest load time.

Hope you buys!

Best Regards
KaptinLin

MultiFlex = Your Site Your Way!

HI Elad

Please go to our dedicated theme support forum at:

Stirking MultiFlex Support Forum

and a support service representative will respond to your query. No personal information is required to register, only your purchase id and an email. Please use the same name as your themeforest id.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi

Please go to the Advanced Panel. In it there is a setting “Clear Cache”. Toggle this setting to the “On” position, and then click on the Save button. This shouild restore your images.

Also, right now I see the images, and they are each 1px in height. So please also go to the Blog Panel / Full Width Featured Image Size Options admin tab. In it there is a setting “Fixed Height Option for Post List Featured Image”. What is the height set here?

Please advise back so we know the outcome. If it does not restore the images, then please, as per the instructions in the support tab…and in the support documentation…. and in the text documentation, go to the Support Forum, register (takes 30 seconds and no personal info required) and post a new thread in the forum requesting assistance.

In such thread, indicate what you “upgraded from” (critical info for us in order to guide you properly).

I hope some of the above gets you on track. Its appears to be a lovely site. Please just respond with an “A-OK” here if the above works, and if not, then post at the forum requesting assistance.

BTW, officially your support has expired under the ThemeForest changes announced last year. We provide the information above as a courtesy but you should be purchasing the support extension which costs very, very little.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you so much! I did the clear cache option 3 times and no luck. Then I wen to the blog image section and saw that fixed height was set to 1px. I moved it up to 370px and made sure “adaptive height” was also checked and all seems to be working well again! THANK YOU!!! This is why I recommend this theme to everyone! #LOVE

HI

Glad we got you on track. Sometimes in updating a setting will obfuscate like that – its usually just a php hiccup while the update occurs, and so the setting defaults either to the minimum setting or a null value.

The curse of the internet and randomness, although fortunately it does not happen very often. I am glad I took the time to view the actual code while visiting your site, so I could see the value being employed (which was 1px).

Please also remember to purchase the support update as your support has expired.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

HI Semente Design

We support unlimited number of items in the menu, but of course one only has so much space across a header for top level items, the rest have to be sub items. Font size, whether a button menu, icons with the menu items and more all affect how much space there is for top level menu items.

You should turn on the Custom Menu setting in the General Panel, and then create a custom menu.

Semente, we don’t provide our support here, but at the support forum. Please register at the forum (takes 30 seconds tops and no personal info is needed) and create a thread. Include the url in the thread, and one of the support team will get you on track. Had you posted there your question would have been answered hours ago.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you so much. Best regards!

Hi 2simplesoutions:

We ask that you please go to the support forum, register, and create a thread indicating your problem. Please include the url of the website.

I will add that there are no issues in respect of slideshows on a homepage (or anywhere else). Nor do we have any forum threads on the matter from any theme owner. I suspect this might be a usage related matter but it could also be a plugin interfering with the slider scripting. When we see your thread and the url that will assist us in helping you.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi Sementedesign

Thank you for the suggestion. We certainly have thought about it!

But MultiFlex currently is so well coded that it actually imposes a lighter initial burden then the WordPress default theme, even though out of the box MultiFlex has 10,000% of the abilities of the default theme.

The Visual Composersignificantly impacts page burden and loading speed due to all the inline code necessary to parse the position of every element on a page. So it creates a penalty to a website using it.

MultiFlex is also a shortcode heavy theme, and has some elements in shortcodes that cannot be mapped to the Visual composer as they never imagined such elements would be able to be in a shortcode. So the Visual Composer works fine in MultiFlex, but many of our shortcodes cannot be mapped to use within the Vis Composer interface when in the visual editor mode.

Thus we have resisted this matter and hope all understand why.

But of course one is free to buy a visual composer license and given the inexpensive cost of any plugin in CodeCanyon, we truly believe that it pays to reward developers for the fruits of their labor.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thank you for clean explanation. Success!

Hi

I believe we have commenced a dialog with you on the support forum – I think Paul replied very shortly after your posting. I know at least one user just cross posted. Did you post under the same name?

Best Regards Striking Team James

Hi gnosisthemeforest

Per the instructions in the Support Tab above (and also noted in both the Item Details tab, and in the text docs that form part of the theme download package) please go to the support forum (link is in the Support Tab) for all assistance and support for theme usage.

Striking works different then other themes as it has a blog shortcode which is not a normal theme feature (this was a worpdress 1st btw). This gives users to show select groups of posts on other pages then a default blog page.

Due to the coding necessary to enable a blog shortcode one can designate any page other then the site front page to be a default blog page (when one sees a “Blog” page in menu as you did to get around what you thought was an error) and that page will follow the settings of the Blog Panel / Static Blog Page Settings (btw did you click on the “Help Information” link at the top of that tab?.....) including to show or not show the Featured image, orientation, etc.

But if you want the front page of the website to show blog posts, you must use a blog shortcode in the page content. The Blog shortcode has every option conceivable – # of columns, featured image orientation, title and excerpt options, categories, meta, sorting, and much more.

So you can have all your posts if you want, pagination if you want, etc.

STEPS:
1) create a custom page and call it “Home”

2) insert a blog shortcode, here is an example that would show all posts irrespective of category:

[blog title="true" title_length="50" nopaging="false" imageType="default"]

3) go to the Homepage panel and the very first setting Home Page using the drop down selector find the page “Home” and then save. Now this will be your front page and your posts will show.

If you have any further questions on this matter please register at the support forum (takes all of 30 seconds to do as only need your purchase code and email address) and create a thread in the Usage category.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Thanks! This is my second purchase of Striking. Always exceptional support. You guys just need to set up a few pre-made demos/templates (including a blog setup) and I think you guys could see a sales boost.

HI

The theme is 100% RTL compatible. We suggest using wpml for your language plugin. We have specific rtl css in the theme. We are one of the best rtl themes anywhere in the wordpress world.

Thank you for inquiring into Striking MultiFlex.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Great i will buy it isa

Hi Peter

Thank you so much for kind words, glad Striking MultiFlex is working out for you. See you working on updating your site, congratulations!

Best Regards
KaptinLin

Hi

Ask you go to support forum and post, and I or support team member try to help. Don’t believe this theme related but we see if can point you in right direction. Please in post at forum provide url. thanks

Best Regards
KaptinLin