Discussion on Kalium 3 | Creative Theme for Professionals

Discussion on Kalium 3 | Creative Theme for Professionals

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Hi again Kalium team, I’m really sorry to bother you too much, but I can’t get rid of this little bug in your theme and I need your help, maybe can be helpful for others…let me explain (i’m sorry for my bad english!). So, in the previous ticket I asked to you how to reduce, in a single portfolio project, the space between images…and i got it (hope so, thanks to Yilli…but it’s working), buuut when I create a row in a gallery image and put 2 images with the same height but in this order like 1/3+2/3 or 2/3+1/3 and check from my notebook everything is ok, if i check from a tablet or huge screens (21”or 27” inch) the grid become a mess!

here you can check an example in a project…as you can see the second line after the text is not working http://bit.ly/1SMYCsE

Could you please give me your email so I can send you user and psw if you wanna check by yourself?

really thanks again :cry: , you are the best in the world!

Hi quattrolinee

In your style.css there is a line:

.single-portfolio-holder .gallery .row > div {
    padding-left: 0px;
}

If you remove it, it will fix the issue. I tried and it worked, see this video demonstration:

http://drops.laborator.co/fYu7


Best regards,
Arlind

Hi Arlind, I send you a pvt message with credentials so if you want to check you can do it.

As you can see also from your video the problem is that 2 or more images in the same line doesn’t have same height :( Becasue of my bad english i’ll try to explain better with images, ok? - So i did a new portfolio project and in the back-end you go to the very bottom of the page you can insert gallery, ok?so, i did it..pretty quick. - I checked last fix you gave me for the gaps and i pushed “publish” - so…if you go to the link of the project -> http://bit.ly/1qQmLZ1 you will see that from the first image to the last…they are not in the same line…right? - If I inspect the elements you can see it https://www.dropbox.com/s/z2fr4mxi0biajje/img_02.png?dl=0 https://www.dropbox.com/s/tlxqpcpfhcb761z/img_01.png?dl=0

the images that I uploaded are same height but for some reason, not for the code…consequently the images below are not representing the scheme I did in the back end (as I said before I send you credentials, you can check by yourself) - Last thing, if you check the project from a huge screen you will see more height difference between close images, same thing for tablet. AAAnd in this example project i forgot to put text box…because it will create more problem.

Sorry to bother you, but can we figure it out? btw you are the best support ever, THANKS a lot!

Hi quattrolinee

Based on the ordering of gallery items the Masonry plugin orders the items automatically so its that algorithm that orders the items.

If you correctly crop the images and insert in the gallery in the proper order they will appear in that way. Please consider creating new portfolio item and start testing them if it will work for you, otherwise I don’t have any idea how to handle this :(


Best regards,
Arlind

Hi.. I am having issue with the demo content. The carousel slider and widget are not showing up no matter what I do. Please help if you have a fix.. otherwise I love this theme. Best -

Hi Pheadon,

Thanks for reaching out! I see that you don’t have the “Support Subscription” for this theme listed next to your name; we can’t provide support for customers who don’t have the support package.

Best,
Imran

Hello! Loving the theme so far. A couple of questions about videos:

I’m trying to replace the .gifs on my site with videos since they have smaller file sizes and will load faster. Here’s a page with a video (last image on page): http://www.marissakorda.com/website/?portfolio=adestra

1. Why are there grey bars beside the video when it is exactly the same size as the gif above? I want it to fill the player and be the same width as all the other images on the page.

2. How can I get it to autoplay on page load like a .gif? I have selected this option in the settings but it doesn’t autoplay. I know it won’t autoplay on mobile but I really want to get it working for desktop.

Thanks! Marissa

Hi Yilli,

I can see the Envato Market plugin but I still can’t see the “Themes” tab. I also REALLY want to get this updated ASAP because I just updated my Wordpress and something has gone crazy with my site and all my images are missing, though I can still see them when I look at the projects and in my media library.

Take a look here: www.marissakorda.com.

Hoping updating my theme will help fix this! I need to get this back up and running ASAP.

Thanks, -M

Nevermind! Somehow I got the Themes tab to work and all my images came back as soon as I updated the theme. Hooray!

So now that I’ve updated, is it possible to address my questions about videos from above (will copy here):

1. Thanks for the fix but it’s not exactly what I need since I will have other videos that are not a solid background colour. This one is just an example. The other videos might have graphics and things that need to go right to the edge of the frame, so changing the colour of the bars won’t work.

Is there a way to make the entire VIDEO itself fill the space with no bars?

2. Is there a way to make the video autoplay like a .gif does either on page load or once the .mp4 file loads? WITHOUT the user having to click? I want to simulate a .gif as much as I can.

Thanks! -M

Hi marissak,

1— Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

2— Please just go to your Wordpress dashboard, then navigate to Laborator > Theme Options > Other Settings > Video & Audio Settings. You will find Auto Play Videos option there, just choose Enable and then Save Changes :)

(view large version)

P.S: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind regards,
—Ylli

Hi! Hope you can help me out here.

I succesfully installed the demo content for the Main Kalium theme… or at least almost. I can’t install the Revolution Slider – everytime I try to it just shows a white screen in the browser. I succesfully installed all the other plugins without any problems. What do I do?

Best regards, Majbritt

Hi digitaldesignjedi

it seems that revolution slider is not being imported properly.

I need to try this by myself and see if I can somehow import slider contents.

Can you please send me your WP credentials via email.

To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Please do not forget to explain your issue again in email, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.


Best regards,
Arlind

Thank you so much! I have now send you an email with my WP credentials.

Best regards

Hi there,

We will get back to you as soon as we can.

Kind Regards,
Art

Hi—Having an issue uploading certain types of images. Using the browser file uploader for certain pngs and gifs throws this error in the console (jpegs seem to be fine):

Failed to load resource: net::ERR_SPDY_PROTOCOL_ERROR (The error references wp-admin/media-new.php)

Also, embedding an image into this page is throwing a Mixed Content error. The page is being served over HTTPS but the image is considered insecure as its being pulled over HTTP. Any thoughts?

Running Kalim on WordPress 4.4.2 on a Bitnami WordPress image for EC2

Hi Philflux,

Thanks for reaching out! Would you mind providing us with the link to your site and confirming that you are using the latest version of Kalium? So that we can go into the further inquiry.

Best,
Imran

I will email you the links directly.

Hi, thanks a lot for that great theme, it so comfortable & nice. Great job!

I would like to have a customized order of portfolio-category in the portfolio filter. Ive found a old thread in the comments-section, there youve recommended the Category Order and Taxonomy Terms Order-Plugin. But for me it didnt work out.

This is a screen showing the order in the plugin: https://dl.dropboxusercontent.com/u/834822/Bildschirmfoto%202016-04-13%20um%2020.40.20.png

website is here: http://beta.zeltverleih-zaun.de/ You see the difference? At the site its still alphabetically Could you please give a advice?

Thx a lot in advance & cheers from germany sebastian

Hi Sebastian

Can you please download this file: http://drops.laborator.co/1fua7+ and replace it in this directory (of the theme): kalium/inc/

This should fix the order of taxonomies/categories in frontend as well.


Best regards,
Arlind

Wow. Works like a charm. Thx so much!

Hi Sthehos,

Glad to hear that the problem is solved now, we will include this fix on the next update.

P.S: If you like our theme, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much and have a nice day :)

Best regards,
Arlind

Hello,

For some reason i can no longer see any of the images that appear on my site.

The web address is www.bunkercreative.co.uk

Any ideas

Hi there,

Thanks for reaching out! I see that you don’t have the “Support Subscription” for this theme listed next to your name; we can’t provide support for customers who don’t have the support package.

Best,
Imran

Hi again,

Would you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Best,
Imran

Hello Kalium Team,

Thanks for your nice Theme,

i have a question about Color Profiles and correct Color Rendering of my Images i upload to the Kalium Theme. No matter which color profile i use (sRGB or Adobe RGB or no profile at all) the Browser always shows false or different colours in Thumbnail Size, Feature Images and Portfolio Pages. It seems as if the Profile cannot be read. Only the enlarged Image is rendered color accurate by my browser. This happens in every browser. It really is a huge Problem for me. Do you have any Idea or Suggestion why this is happening ?

Thank You

Bye Dirk

Hi Dirk,

Thanks for reaching out! Would you please provide us with the link to your site and perhaps your desired mockup screenshots with the issues imprinted? So that we can offer you with a detailed response once we have a better understanding of your problem.

Best,
Imran

Hi Dirk,

I think that the same question was made by one other user, and he found a way to fix this, please read that post on this link.

Kind regards,
—Ylli

Hello, I bought Kalium Theme and it’s perfect. But I have only one problem. On the Home page, when I click on the portfolio theme in the reference block, it open a 404 page (see for exemple “architecture de l’information” on the first block “Retro news”)

http://www.amede.fr/ Thanks

Hi Amede,

Thanks for reaching out! Upon checking, your site seems to be working fine at our end (http://drops.laborator.co/1joqU ). Would you please confirm the issue again? Meanwhile, I’d advise clearing your browser’s cache or testing on a different browser.

Please let us know, how it goes.

Best,
Imran

Dear Admin,

I recently uploaded several portfolio items to my Kalium-themed website. However, even when wordpress acknowledges that the images have been uploaded, they are only shown as grey boxes in the live site. I really don’t know what to do next. Your advices are highly welcomed and appreciated.

Link to website: www.ideative.id

PHP Config: memory_limit 256M upload_max_filesize 32M post_max_size 48M max_execution_time 120 max_input_time 60

Thank you.

Please ignore this question as well, I’ve updated Kalium to the latest version and problem fixed. :)

Hi there,

Glad to hear that your problem has resolved.

Have a nice day! :)

Best,
Imran

Hi!

I got 12 portfolio uploaded, but the portfolio page only shows 10. When the next portfolio are loaded (endless scroll + auto reveal) it duplicates the first 10 and doesn’t show the other 2.. How can I fix this?

Thanks!

Hi basderuijter,

Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind regards,
—Ylli

H! Sorry, already found it in the theme options! Thank!

Hi there,

Which version of the theme are you using and have you checked if all your plugins are up to date?

Best Regards,
Art

Hello , i recently bought Kalium Theme. I tried to import Main Demo but i receive this error http://prntscr.com/arop2r . What i should do ?

Hi workshopcy,

Have you checked if you have recommended PHP configuration limits as follows:

max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 64M

For more info visit this link Recommended PHP Configuration Limits

If you need more info, please don’t hesitate to reply us :)

Kind regards,
—Ylli

max_execution_time Medium 180 120 mine is 120 instead of 180 . But when i contact my hosting provider their answer were ” as your account is GoGeek the max_execution_time variable is set to 120 , which is the maximum allowed for the shared server you are on ” what i should do ?

Hi there,

It’s a shame from the hosting providers that they limit the PHP configuration so you can’t upgrade them for free, today it is necessary to have higher limits and the execution time needs to be higher and it is not because of our theme but you will have to deal with this about the other plugins as well.

Keeping the max execution time 120 can continue to bring issues on your site.

Kind Regards,
Art

Hi there,

I guess there’s an issue with WordPress 4.5. I have updated to v4.5 this morning, and all rendered versions from original images won’t load. See:

http://www.contentsphere.de/blog/ http://www.contentsphere.de/portfolio-contentsphere/ http://www.contentsphere.de/portfolio/amanda-palmer/

Other people seem to have the same problem:

https://wordpress.org/support/topic/grey-boxes-in-place-of-images-unless-clicked

Tried to restore, but it keeps stopping.

I’m running Kalium 1.8.7.1 – tried to update yesterday before WP 4.5 was available but it didn’t work. Could it be because I already updated my non-live version (one license only…)?

Thanks a lot!

Best Wolfgang

Hi Wolfgang

Thank you so much for your suggestions, we are going to consider them including in our theme.

I have added this feature in our todo list and will implement soon. So you will know when its available by reading the changelog.

The documentation is real struggle for us as developers, because every time we change the theme, we have to modify the documentation. So we are going to release the version 2.0 and then start to publish proper documentation.


Best regards,
Arlind

Hi Arlind,

great!

Btw, I understand your struggle with documentation… years ago I worked in software documentation.

I’m confident you get it done.

Best, Wolfgang

Hi Wolfgang

Thank you for understanding, because as developer you already know this process is endless, but we will do our best to fulfil the most crucial parts.


Best regards,
Arlind

What custom CSS should I use to remove the underline from a menu item’s :hover state?

Hi there,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind regards,
—Ylli

Hi Ylli, I managed to remove it globally by adding the following to my custom css:

a:after { background-color: transparent !important; }

Hi there,

Glad to hear that :)

Kind regards,
—Ylli

Hello, I am considering purchasing your theme for another project, because the theme is just fantastic in every way! I am wondering if it is possible 1) to define many different post sizes in the masonry? 2) to create lines around the masonry grid. I am trying to make something look like this http://taxonomyofdesign.com/#!/ Thanks a lot!

Hi benbenascm,

Thank you for your interest in our theme and for your nice words :)

1— If you want something like this

a) http://demo.kaliumtheme.com/main/masonry-portfolio/variant-2/

b) http://demo.kaliumtheme.com/main/masonry-portfolio/variant-1/

yes that is possible.

2— We can help you to do that with a little CSS code that you need to add on the Custom CSS area of our theme :)

Kind regards,
—Ylli

Awesome, thanks Ylli. About 1) what is the smallest ‘box’ dimension in such a portfolio? and can I define a size myself?

Hi there,

Those are the dimensions of all the boxes.

(view large version)

the smaller one is 3 columns, and the largest is 12 columns.

Kind regards,
—Ylli

hello

I wanted to add a picture (1920×120px) in the home, but were 36px and slide between row spacing. How do I cancel the row?

I would like to set the home page slide: full width x400px, how to set up? thx?

Hi again,

Please follow those screenshots with instructions:

(view large version)

and then choose one of those options:

(view large version)

Kind regards,
—Ylli

success! thx

Hi ybtrend,

Glad to hear that :)

P.S: If you like Kalium theme, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much and have a nice day :)

Kind regards,
—Ylli

Hi!

Like among others my photos won’t load after the recent Wordpress update. I saw here that Ben Lucas resolved it thru updating to 1.8.81.

My question is, last time I updated the theme all my settings in Theme Options were set back to default. So I had to do it all over again. Right now I haven’t got time for this and just want the site to be up and running again. Is there a way to keep the settings in Theme Options while update it?

Hi regalproduktion,

I don’t know how you updated our theme last time but your Theme Options will not loose if you update your theme, the only things that can revert to original is if you edited the core theme files such as PHP, JS, or CSS files.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind regards,
—Ylli

It might be me that did something wrong last time. I want to remember that I used the child theme, but now it says that the parent theme is activated. So maybe I went from Child theme to Parent theme or something.

I will try to update when I get back home from work. Thanks for the quick reply!

Hi regalproduktion,

Yep, probably you have done a thing like that. Glad to hear that :)

Kind regards,
—Ylli

Good morning

I have updated my site this morning( http://benlucas.com/portfolio-2/ ) to wordpress 4.5 and now the portfolio page is not displaying the images – both gallery and featured images – there is are grey boxes where the images were.

Regards Ben

Please ignore this question, i have updated to 1.8.8.1 and the issue is resolved

Glad that you are resolved and thanks for reporting back. If you have any other question or issue related to Kalium, please let us know. Have a good day! :)

I installed the Regenerate Thumbnails plugin as suggested, and the images on my site will no longer display. They still show up in the back end and show up as solid gray boxes when previewing pages. Oddly, if I click on one of the gray boxes, the image will show up in lightbox mode. This is the case even after deactivating and uninstalling the plugin.

Can you recommend a solution for this?

Hi Jenny,

Thanks for writing in! Please try out the flush rewrite by navigating to Settings -> Permalinks and click ‘Save Changes’ button and see if the problem goes away.

Best,
Imran

I have tried both Alex Mills Thumbnail rebuild then used AJax Thumbnail rebuild and Flush rewrite directions twice. What can I do to get an image in the preview of each of these posts? > http://bluntgraffix.com/blog-posts/

Hi BoldIcon,

You can use Custom CSS area for that:

(view large version)

P.S: arel-1 is used widely on the theme, so it can create problems on your theme on the future, if you see that you ahve any problem for this, you should remove this class from the Custom CSS and use Custom CSS on the specific pages only.

Kind regards,
—Ylli

You are right it makes the top blog post image not appear on the list. So there is no way except to do custom CSS in each post then? Correct?

Hi BoldIcon,

Yes, it’s the best way to paste that code only on the pages that you need it :)

Kind regards,
—Ylli

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