Hi,

We are updating all our themes. Please be patient, all themes will be updated today.

There is temporary FIX FOR WP 4.5 – The new jQuery Version ( wp-includes/js/jquery ) in WP 4.5 causes the issue. Till to the update from Code you can copy the old jQuery folder into wp-includes/js folder. Than everything works fine. Regards

Select

Hi,

We are updating all our themes. Please be patient, all themes will be updated today.

There is temporary FIX FOR WP 4.5 – The new jQuery Version ( wp-includes/js/jquery ) in WP 4.5 causes the issue. Till to the update from Code you can copy the old jQuery folder into wp-includes/js folder. Than everything works fine. Regards

Select

Hello,

Please read following instructions for move your entire site including theme options from one hosting to another:

(don’t worry about the article title, it’s the same procedure).

Select

Well I know that this is your general answer and I know it very well, we transferred hundreds of WPs this way but for some reason it doesn’t work for your theme! Many of your users have the same problem and your support has a lot of problem tickets about it. I haven’t found any specific solution. I also found and tried: You can export options from your old database/WordPress/wp-options/option_name column value is qode_options_stockholm then copy all values from that column and paste it into some text editor, replace all site url links with new one and copy/paste whole code into new database in same place and save. Then go to your admin Select Options and click save.

It doesn’t work neither.

So what are other solutions? Thanks!

Hello,

That other solution must work, there are no other ways. Basically, it’s copying the settings from old directly into your new site’s database.

Select

Hi,

There is problem with latest jQuery included in WP 4.5. We are working on fix now and we will update all our themes.

Temporary fix is to copy the old jQuery folder (from previous version of WP) into wp-includes/js folder.

Select

Hi,

There is problem with latest jQuery included in WP 4.5. We are working on fix now and we will update all our themes.

Temporary fix is to copy the old jQuery folder (from previous version of WP) into wp-includes/js folder.

Select

Also, the new justified gallery portfolio list type does not display on mobile safari browser, it is hidden.

For my above query, I fixed this in my child theme by adding ‘justified_gallery’ to the array in /extendvc/extend-vc.php line 4722

Hello,

Can you please submit a ticket to https://select.ticksy.com , with a link to your page with portfolio list, so our support team can check the issue and provide all the help you need.

Select

Hi,

There is problem with latest jQuery included in WP 4.5. We are working on fix now and we will update all our themes.

Temporary fix is to copy the old jQuery folder (from previous version of WP) into wp-includes/js folder.

Select

Hi,

There is problem with latest jQuery included in WP 4.5. We are working on fix now and we will update all our themes.

Temporary fix is to copy the old jQuery folder (from previous version of WP) into wp-includes/js folder.

Select

Hello,

You can try the manual theme update, following the instructions from our documentation:

Select

Hello,

We’ve informed our support team, an agent will be now assigned to your ticket so you should hear back from them really soon on ticksy.

Select

Hello,

Apologies for waiting a longer for the help this time. We’ve informed our support team and your ticket was processed this morning with urgency.

Please check ticksy, and reply back to our agents if you need more help, we will look to improve our services, and hope you’ll stay with Stockholm, and be yet another pleased customer of our theme. Apologies once again.

Select

Hello,

Thanks for your message. Yes, it’s possible

Select

Apologies for waiting a bit longer, support team works with a bit reduced number of people during weekend, it the answer time is a bit longer. You can tell us the ID of your ticket so we can check it with them.

Select

Ticket #729178.

Hello again,

An agent has been assigned to it, the ticket will be processed now so you should hear back from our support really soon on ticksy. Continue the conversation with him there to get this solved as soon as possible.

Select

Hello,

Thanks for your message.

Yes of course, you just need to use Full Width template for that page – and then you can use full screen images on it.

And all the colors can be changed

Select

Hello,

Yes of course, table can be added as well Just made a small example for you http://screencast.com/t/irCipnB7f

Select

Hello,

Portfolio list displays the list of your portfolio items – with featured image representing each item. In a lightbox – a featured image will open, not the entire portfolio item content.

You can only set custom(different) image or video to open in a lightbox for every item in a list.

Select

Hello,

Here’s a link to our theme documentation, in the chapter one you can read about theme installing , and importing the demo site you like:

For more help ,you can always contact our support by submitting a ticket to https://select.ticksy.com , so they can answer all your questions while you work in our theme.

If you need someone to install the theme for you, and build a site, you can look for someone at http://studio.envato.com

Select

Hi,

The best would be to submit a ticket to https://select.ticksy.com with a link to your site, so that our support can check this closer.

For the moment, you can add this css code in Select Options -> General -> Custom CSS field to remove one:

.woocommerce ul.products li.product .top-product-section .add-to-cart-button-inner2 {
    display: none;
}

Select

Hello Luca,

If you choose standard type for your portfolio list element http://screencast.com/t/f5OZrjFKny3 , the titles and categories will be always shown under the image , like here http://demo.select-themes.com/stockholm1/four-columns-standard/

When it comes to masonry list, this can be done with some custom css, to make initial transparency different from 0, so you can see the overlay and text before hover as well.

If you need help for writing css for this, submit a ticket to https://select.ticksy.com , and include a link to your page, and our support will write you the css to achieve this.

Select

Hello Pilar,

Try with adding this css code in Select Options -> General -> Custom CSS field:

.page-id-21770 .post_excerpt { 
  display: none; 
}

Select

Thank you very much Select,

Now I don’t have the three dots any more but the images still have different sizes. How can I fix this?

Amazing support!!

Pilar

Hi again Pilar,

You’re welcome. This is happening because your images have different original dimensions (proportions).

You should prepare your images better for this. We can write you the css to make them have same height, but it will distort some images that way, so don’t think that’s the best solution.

Select