8333 comments found.
Hi again! Two questions:
1) Is it possible to align the top menu with the top of the page without creating a space between them? (see: http://i.imgur.com/uP4UO28.png or http://michaelconkin.com/about-2/). I would like the top menu to meet up / touch the background image.
2) How can I change the colour of the link text only in the top menu? I would like to use black is my link colour everywhere except for the top menu, where I would like to use white.
Thanks!
Hi mrconkin,
1. This seems to be fine, I just checked your Contact page and there is no margin, see this link, and in the about page there is no image showing, just make sure you check the header options and remove the margin.
2. Add the following CSS to your Custom CSS area:
.top-menu-container .top-menu ul li a:hover {
color: #EEE !important;
}
.top-menu-container .blog-sidebar .sidebar-box-holder a {
color: #FFF !important;
}
Kind Regards,
Art
Hi Lab!
I wish to put some custom HTML, CSS, and a little java script to a page. It is basically just a couple of boxes animated through snap.svg.
How can I do that without altering the theme?
This is the elements I want to add to a page, just the boxes with the hover animation and replace the images. I still want the font of the main theme tough.
here:
http://tympanus.net/codrops/2014/01/07/shape-hover-effect-with-svg/I am more then willing to pay you for helping me getting this done.
Thanks!
Hello,
I’m working on “Coming soon” mode but do not appear on the page the words “days ” , ” months ” and ” minutes”, just “second” and the countdown numbers.
http://hidrovis.com/Can you help me?
Thanks!
Hi,
I have disabled all third party plugins and I refreshed the page but the problem persists…
This is the list of active plugins:
Advanced Custom Fields Advanced Custom Fields: Flexible Content Field Advanced Custom Fields: Gallery Field Advanced Custom Fiels: Repeater Field Envato Wordpress Toolkit LayerSlider WP PortFolio Post Type Sidekick Slider Revolution WooCommerce WPBakery Bisual Composer
Thaks for the help.
Hi hidrovis,
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
Thanks for the help . As the problem is not serious and we are finding some other difficulty (eg import templates Revolution Slider ) and we have some open with our hosting provider ticket, we will make a collection of problems in a single message.
Thank you!
Hi, I would like to change the font size in “auto type”. How can I do it? Thanks
Hi I’ve just bought Kalium theme and I found it really impressive. I am wondering if there is a way to work in “Coming Soon mode” and at the same time enable the client to see the contents we are creating. For example if “Coming soon mode” is activated, Administrators only can visualize a portfolio item both in Back end and Front end. My issue is how to show the pages we are working on to the client while keeping “Coming soon mode” active. Thank you.
Hi there,
As I could understand, you want to keep some pages you finished visible for your client while the rest of the site remains in the “Coming soon mode”, that’s not possible with Kalium and you cannot choose which pages to show and which to hide, only if you use the WordPress private and public page visibility.
Kind Regards,
Art
Hi, absolutely same problem.
kici69 hello .After updating pagination in portfolio doesnt load next items. pls take a look on it. http://www.pipasik.cz
Hi Ylli,
That solution did not help me too.
Regards, Roman
Hi Roman,
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
When I go to activate visual composer it says no licenses found. I’ve set up my Envato API Key so not quite sure where to go from here.
How can I active it to use it?
Hi V17,
Have you followed the instructions to update the theme and plugins?
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
Art
Hi there
Could you please tell me how I centre my logo in Kalium Theme.
Thank you Michelle
Hi there,
Thanks for reaching out! Kindly try adding the following code to your Laborator -> Theme Options -> Theme Styling -> Custom CSS field:
.main-header .logo-and-menu-container .logo-column {
margin: auto;
display: block;
}
Best,
Imran
Hello Where can I change the background of the page? I installed the demo main content but I cant see where to replace the videos or img. Thank you www.correiax.com/living
Hi Correiax,
Thanks for reaching out! Please navigate to Admin Panel -> Slider Revolution and choose any slide for your homepage, as per shown here: (http://drops.laborator.co/QHPW ).
Best,
Imran
Thanks!
You’re welcome!
Hi,
my site is www.muehlboeck.at and I am using the Kalium theme with Agency demo.
I would like to make the site faster, do you have any recommendations for me?
I already used the W3 Total Cache plugin with other sites. Would you recommend me to use this plugin also with the Kalium theme?
Thank you for your support
Kind regards
Maria
Hi Maria,
Thanks for writing in! You can try WP Super Cache for a better performance. Kindly refer to the following: https://wordpress.org/plugins/wp-super-cache/
Best,
Imran
I have tried with all the codes provided but I have not been able to remove hover over blog images. please help! website: www.naturalnica.com
Hi there,
Thanks for reaching out! Please try out the following code to your Laborator -> Theme Options -> Theme Styling -> Custom CSS field:
.wpb_wrapper .lab-blog-posts .blog-post-entry .blog-post-image a .hover-display {
background: transparent;
}
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Best,
Imran
Hi there! thank you, it worked. I am having another issue now: applied custom css to remoe exepert for all blog posts: body.home .blog-post-excerpt { display: none; however this is not applied to other pages with blog posts, only to home page. how can I apply to other pages? I have tried custom css in individual page but no results.
thanks
Hi, I need: 1. remove blog posts section grey border lines 2. have blog posts section titles centered
Thanks! and It is not even finished yet! thank you for your kind support 
I made a youtube video post but video thumbnail does not show on my main site. is it possible to show it and reproduce the video from the blog post section on the main site? how can I display video thumbnail? Thanks!
Hi seoanecastor,
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
Hi, I am trying to have my blog post title on my main site centered right bellow the image area. filling all the space, also I would like to change the color. pls help
And please help me remove underline over menu!
I was able to remove the undelines. 1 – please go to my main site www.naturalnica.com and notice my blog post sections. the titles bellow the images are on black and i want to change the color to #777777. also I want the text to be centered and aligned with the image borders. 2 – Something is causing my blog post featured images to look blurry in the blog post page. I would like to have full quality. 3 – I want to reduce the margins of my blog post text, making it look more thin. 4 – Please go to my site on an mobile. The margins are making the site look too thin. I need to fix that, without modifying the margins on a computer.
thanks.
I was able to remove the undelines.
- please go to my main site www.naturalnica.com and notice my blog post sections. the titles bellow the images are on black and i want to change the color to #777777. also I want the titles to be centered and aligned with the image borders. - Something is causing my blog post featured images not to display. I need to fix that - I want to reduce the margins of my blog post text, making it look more thin. - Please go to my site on an mobile. The margins are making the site look too thin. I need to fix that, without modifying the margins on a computer.
Thanks
My request was posted 3 days ago and for some reason was deleted. I need to resolve the issues above mentioned ASAP. this is delaying my website launch. please assist. thanks.
Hi there,
We haven’t deleted any of your comments.
Here you can find all your tickets.
Let’s continue with your answers:
1— I can see that you have managed to change color of the titles.
2— This is not possible.
3— This seems like a bug on our demo too, we will fix this on the next update, meanwhile you can use this little CSS snippet,
.blog-holder .sidebar-present .blog-posts-holder {
margin-right: 15px !important;
}
please just paste this on your Custom CSS.
P.S: We have moved our support system to Ticksy, which is more advanced and secure support system management.
From now on, if you need our support please just write a ticket on our external support system.
Kind regards,
—Ylli
Thanks for your prompt response!
1— I can see that you have managed to change color of the titles.
No, I haven’t please help me out with that. color needs to be #777777
Thanks
Hello, I would have added a blog posts element on my main page but I would like to show only three lines of text. or if possible no text at all. how can I do that? thanks
Hi there,
Thanks for writing in! Please navigate to Admin Penel -> Settings -> Reading -> Your latest posts, as per show here: (http://drops.laborator.co/1ggg5 ). Regarding your second question, please go under Laborator -> Theme Options -> Blog Settings -> Other Settings -> Blog Title & Description.
Best,
Imran
After the most recent wordpress upgrade my Kalium theme has gone bonkers. All the images and a lot of content is missing and the layout has completely changed. Is my best option reinstalling the theme?
Hi Monicamaher,
Thanks for reaching out! Apparently, you are using an older version of our theme and the latest version that we just launched is 1.8.9. It’s highly recommended to upgrade to the latest version.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Best,
Imran
Hi,
I have a very simple problem. I have downloaded your demo files. I must have done something and now I am not able to configure the portfolios. I cant even see the different images that make the portfolio from the demo pages. I want to be able to configure something like this with my images:
http://themes.laborator.co/#theme=kaliumAlso, how do you get the horizontal menu with portfolio categories to appear ?
Thanks,
Ignacio
Hi Ignacio,
Thanks for writing in! Would you please try checking your memory limits?
Recommended PHP configuration limits are as follows:
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 64M
For more info visit this link Recommended PHP Configuration Limits
Regarding horizontal menu, kindly navigate to Laborator -> Theme Options -> Header and Menu -> Standard Menu.
Best,
Imran
Many thanks Imran for the kick reply.
I will check my limits, but in the meantime, I have found the solution to my problem. I can now see portfolio items. And the menu with portfolio categories at the top of the page is now visible. The problem was that you need to set a Featured Image when crating the portfolio. Only then it appears in the portfolio page and menu.
Thanks!
Ignacio
Why is the shopping cart have “shipping calculator” appearing twice? Once below subtotal and once below “proceed to checkout” button. I noticed this happened to everyone who is running this theme including your own demo. This cause a big confusion to the customer so i hope in future update you can make only one shipping calculator under subtotal and if the custom need to update the shipping again (if entered wrong zipcode ,etc), then the 2nd shipping calculator will appear under checkout but only after the customer has first entered the address above.
Hi Phuongtruong,
Thanks for reaching out! I see that you don’t have the “Support Subscription” for this theme listed next to your name; we can’t provide support for customers who don’t have the support package.
Best,
Imran
Hello,
I’m trying to use the child theme so everytime I update the template the CSS changes are not going to be affected. The thing is that I did copy the assets/css to the child theme’s folder but every time I edit something in the child theme it keeps showing the stuff from the main theme.
My main changes are on: kalium.css and bootstrap.com How can I fix that?
Thank you!!
Hi Fadel7
Theme files contained in assets/css/ will not be replaced, because they contain the base structure of theme.
You can override theme CSS by adding your own extra CSS in style.css of child theme. This is the best practice to apply your own styling. If you override kalium.css it is bad idea, because each time new update of Kalium is released structure of that file will change and won’t be supported if you have outdated version.
Hello,
Alright, so what if I copy the entire content of kalium.css to the style.css of the child-theme? That would be valid for future updates? Or I have to specifically just write the extra CSS? I ask this because I’ve already done changes on the main Kalium.css and I don’t remember all of them.
Thank you!
Hi Fadel7
It is the same, because kalium.css will always change and if you copy it to style.css it will cause the theme to break. You just need to add your CSS that will change specific value and not the entire file.
This is the best practice to keep theme up to date and also not loose your modifications.
Got it! Thank you very much for your quick response.
After upgrade the Kalium Theme to 1.8.9 in the “Labaratory” menu i can`t save my changes. Are there any know reasons and solutions to solve this issue?! When pushing the “save all changes” button the only thing that´s happing is a rotating symbol.
Greetings
Hi Stefan,
Thanks for reaching out! Your request has already been replied.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Best,
Imran
Ok, i tried both and more. I cleared the cache, used different Browser and reinstalled (deleting and then uploading) the new 1.8.9 theme again. Nothing helped. I still can´t save the changes i made in the “Laboratory” menu. Could there be a conflict with the PHP Version or Memory settings with my Provider?
Hi stefankoeppel,
Recommended PHP configuration limits are as follows:
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 64M
For more info visit this link Recommended PHP Configuration Limits
If you need more info, please don’t hesitate to reply us on this thread 
Kind regards,
—Ylli
Hello,
Nightmare!
After WordPress 4.5 update Visual Composer doesn’t work in pages. The backend editor doesn’t show any of the elements I have used and the frontend editor has a spinning loading gif of doom.
Any ideas?
I haven’t upgraded to the new Kalium… hesitant to do so…
Ali
Hi Ali,
Thanks for writing in! I’d strongly suggest upgrading to the latest version of Kalium.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Best,
Imran
Hello there, just recognized that after the last update none of my portfolio pictures is shown anymore. don`t know how to fix this. my site is: melaniesauermann.de
Hi Melanie,
Thanks for reaching out!
It seems that you are using an older version of our theme and the latest version that we just launched is 1.8.9. if your theme version is an older, It’s highly recommended to upgrade to the latest version.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Best,
Imran
Your PHP installation appears to be missing the MySQL extension which is required by WordPress. now Iam getting this Error Message. Please give me solution
Hi Nishabdas,
Thanks for reaching out! Would you mind providing us with the link to your site and a little more clarification of your requirement and perhaps some screenshots of the particular error? So that we can be of your assistance.
Best,
Imran