8333 comments found.
Hi Kalium,
I upgrade my wordpress soft to 4.5 and my pics are all grey now !!! All my website is kind of crash… No pictures at all are linked: www.paulmarlier.fr Of course it’s a huge problem for me. Do you have an idea for any issue ? Why when i just upgrade the soft their is this huge problem ?
Regards
Hi paulmarlier,
You are using an old version of our theme and the latest version for the moment is (1.8.9), please update your theme and your problem will be solved 
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind regards,
—Ylli
Hi, first of all, I’d like to tell you that I really like Kalium theme, great job guys. And I’m sure you can help me with some problems I can’t solve:
1. After I updated wordpress and some plugins, all the feature images of portfolio listing page disappeared. How could I have them back? http://www.classic1990.com/home/portfolio/2. How could I downsize the font of portfolio categories (filtering) a little bit? (in my website as above, that includes ‘All’ and four other categories)
3. The ’’Previous/Next project’’ is not functioning well. Ex?the ’ Next project >’ is not working in the following page?http://www.classic1990.com/home/portfolio/examplec/
4. Once I use ‘Visual Composer’ as the item type, both ‘like feature’ and ‘share’ (social media) don’t show on the portfolio page. http://www.classic1990.com/home/portfolio/examplec/
5. While browsing Portfolio, its link on the main menu is not underlined like others (which shows where you’re at the website right now).
Thanks in advance! : )
Hi Eshen,
Those comments motivate us, so thank you for your kind words 
You are using an old version of our theme (1.8.7.1) and the latest version for the moment is (1.8.9), please update theme first and then the premium plugins.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Very Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
If any of the problems is still present after you update theme and plugins then please reply to us on this thread with the remaining problems and we will be here to help you 
Kind regards,
—Ylli
Hi Ylli, now the theme is updated and the first problem is solved, thanks. There are 4 more I need your force!!!
1. How could I downsize the font of portfolio categories (filtering) a little bit? (in my website as above, that includes ‘All’ and four other categories)
2. The ’’Previous/Next project’’ is not functioning well. For example, the ’’Next project >’’ is not working in the following page?http://www.classic1990.com/home/portfolio/examplec/
3. Once I use ‘Visual Composer’ as the item type, both ‘like feature’ and ‘share’ (social media) don’t show on the portfolio page. http://www.classic1990.com/home/portfolio/examplec/
4. While browsing Portfolio, the portfolio one on the main menu is not underlined like others (which shows where you’re at the website right now). Is it possible to fix the bug?
Thanks in advance! : )
Hi Eshen,
1— Just add the code below to Custom CSS
.product-filter ul li a {
font-size: 14px !important;
}
2— Please disable this option:
3— We will add this feature as a VC element for the Visual Composer layout on the future updates 
4— Can you please add the code below to Custom CSS
.menu-item-3979 a:after {
width: 100% !important;
}
Kind regards,
—Ylli
The 1-3 work great. Thanks!
But 4, now the code makes the portfolio one underlined on main menu all the time, even I’m back to front page or blog… (http://www.classic1990.com/home/blog/)
5. at the portfolio listing page, may I have transparent hover effect on the feature images only? ( no hover effect on title/category/favorite ) http://www.classic1990.com/home/portfolio/Thanks again!
Hi there,
Thanks for reaching out!
now the code makes the portfolio one underlined on main menu all the time, even I’m back to front page or blog…
Kindly try out the following code to Laborator -> Theme Options -> Theme Styling -> Custom CSS field:
.post-type-archive-portfolio .menu-item-3979 a:after {
width: 100% !important;
}
at the portfolio listing page, may I have transparent hover effect on the feature images only? ( no hover effect on title/category/favorite )
Would you mind providing us with a little more clarification of your requirement and perhaps some screenshots with the issues dented? So that we can offer you with a possible solution.
Best,
Imran
Hi, Imran Thanks for solving the underline problem. And for the second one, please see the portfolio listing page: http://www.classic1990.com/home/portfolio/
Not only the feature images, but also the title text, category text, and favorite function on the pictures are transparent. I’d like to have the transparent effect ONLY on the images? (the portfolio titles, category and favorite function with the heart stay solid while hovering)
Now the cold I use for changing the transparency to 0.4 is as follow:
.portfolio-holder .thumb:hover .hover-state { -webkit-opacity: .4 !important; -moz-opacity: .4 !important; opacity: .4 !important; }
Thanks in advance.
Hi Eshen,
I’m sorry but this option is not available for the moment, we will look what we can do for it on the future updates 
P.S: I saw that you haven’t updated our premium plugins, always after you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Note: If you can’t update LayerSlider, go to Plugins > Installed Plugins and delete LayerSlider plugin then install it from Install Plugins page again. Your current sliders will not be deleted.
Kind regards,
—Ylli
Hi Ylli,
I see. Now I set the opacity to 0.8, which looks good. And all plugins were updated. Thanks for reminding.
Another thing I’m trying to figure out is the font setting. I choose ’’Noto Sans’’ as primary font from Theme Options/Typography, which should support Chinese well, but on my friends PC the font looks weird….. How can I set ‘Microsoft JhengHei’ as second priority for primary font, and ‘Adobe Heiti Std’ for heading font? I tried some CSS code, but it seems not working… 
Hi Eshen,
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
Hi, the email about the previous question was just sent. Thanks! Now I have two more:
1. at the site here: http://www.classic1990.com/view/blog/ Even I already change the “Blog Title & Description” from Theme Options/Blog Setteing, the old demo title and description is still there?
2. since I combine two wordpress as one (cause I need two portfolio and blog sections), is it possible to change the link of the Custom Logo to another URL, instead of its own? For example, I want the main logo (upper left corner) of ’’http://www.classic1990.com/view/blog'' links to ’’http://www.classic1990.com/home''. Is it possible to adjust it?
Hi Eshen,
1. Make sure that you have not enabled the title and description in the page options because this way it will replace the settings from the Theme Options.
2. This is possible by editing the theme files in Appearance > Editor and edit the logo.php file and change the destination of the URL.
Kind Regards,
Art
Hi Art,
1. I didn’t use the function of “Page Options / Heading Title” at any single post. Now I change the front page to Latest Posts , the correct heading show up. http://www.classic1990.com/view/ But the original blog URL is not working: http://www.classic1990.com/view/blog/ , only old heading and description remain. Maybe you could possibly figure out the reason why?
2. A more specific instruction is needed. In logo.php, should I replace the following code to…? in order to link to another URL.
<a href=”<?php echo apply_filters( ‘kalium_logo_url’, home_url() ); ?>” class=”<?php echo esc_attr( $header_logo_class ); when_match( $use_uploaded_logo, ‘logo-image’, ‘logo-text’ ); ?>”>
Thanks in advance.
Hi Art,
1. The email was sent and thanks for investigation.
2. I replace the code with the URL. But now the logo shows underline hover effect. How can I make the underline disappear? http://www.classic1990.com/view/
3. Similar to above, the underline hover effect also show up at the footer icons (round ones, FB and email). It would be great to disappear their underline hover effect too.
Thanks.
Hi ,
Thanks, the code works.
And here comes 4 more questions:
1. is it possible to have light grey background for the input area on the comment form and contact form? with the lines in white, like: http://www.classic1990.com/home/wp-content/uploads/2016/04/grey_bg-2.jpg
2. The footer for my site is quite big…too much top and bottom padding http://www.classic1990.com/view , how could I make it smaller? like: http://www.classic1990.com/home/wp-content/uploads/2016/04/footer_smaller.jpg
3. In the posts listing page, http://www.classic1990.com/view/ may I adjust the order to make title/date/category above the feature images? like: http://www.classic1990.com/home/wp-content/uploads/2016/04/blog_layout.jpg
4. How can I increase the text number of blog excerpt?
Still, thanks a lot.
Hi Eshen,
2. The problem is with your Footer Widgets first as you need to remove some HTML break tags which are expanding it, add the code below to fix it somehow:
.main-footer .big-footer.footer-minimal {
margin-top: 50px !important;
margin-bottom: 0px !important;
}
3. Unfortunately, that is not possible.
I wanted to check 1 and 4 but you put the site in Coming Soon mode and the access you gave me did not have permissions to view these sites.
Kind Regards,
Art
Hi Art,
Thanks for helping to fix the footer.
1. sorry for that. I re-upload the images. Is it possible to have light grey background for the input area on the comment form and contact form? with the lines in white, like: http://www.classic1990.com/view/wp-content/uploads/2016/05/grey_bg-2.jpg
4. How can I increase the text number of blog excerpt? http://www.classic1990.com/view/Best.
Hi Art,
Please use the access I provided, which also works on this site.
1. Is it possible to have light grey background for the input area on the comment form and contact form? with the lines in white, like: http://www.classic1990.com/view/wp-content/uploads/2016/05/grey_bg-2.jpg
4. How can I increase the text number of blog excerpt? http://www.classic1990.com/view/ Best.
Thanks.
Hi Art,
1. yes, I want the blog excerpt to show more text,.... about 4 times more texts than it is now. http://www.classic1990.com/view/
Thanks as always.
Exactly what I wish for. Thank you both!
Hi there, great theme!
Can you help me in changing the blog title and excerpt text to be ‘left aligned’ instead of center.
www.motivhateme.com
This didn’t seem to work when I added it to the custom css
Taking another look at the custom css I realised this is the fix I needed:
Use the following to align blog home post text to the left
.blog-holder .isotope-item .box-holder .post-info { padding: 30px 40px !important; text-align: left !important; }
HI, my product photos in the front page have gone missing. Though, on the product page itself it is still there. Please advice. 5L-2F.com
Hi limyauboon,
You are using an old version of our theme (1.8.8) and the latest version for the moment is (1.8.9), please update theme first and then plugins, you will see that your problem will be solved.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Very Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind regards,
—Ylli
Hi Yill, I have managed to update. Some questions: 1. I am struggling to get the product image on the front page in good order. The images are too small for my description, price and cart to be properly featured. Please advice how I can size the images to get them consistent. 2. I have selected 3 products per row in the theme options, but it is still showing 4 products per row. Need to solve that.
Thanks Boon
Hi, please have a look at my site. 1. How do I create the kalium demo structure for the Top Rated, Best Sellers, New Items? Currently, I added a Woocommerce item, and it can only allow column choices like how items per row, but not the 3 row per column option on your site. I am also not able to change the setting of that section to have the prices, product name at the side. Currently, it has the full background setting. 2. How do I create a background for the product items on main page similar to your demo site. 3. I need to change the colour when mouse point to my product with the pricing. I prefer it to be just sllghtly transparent similar to your demo site again.
Thanks much Boon
Hi Boon
1. To create those widgets, you need to add more sidebars, so install Custom Sidebars plugin. Then create sidebars:
Here is an example when you create new sidebar:
Then in homepage, call these widgets with “Widgetised sidebar” via visual composer (3 different widgets in each column), and you are done.
2. I am not sure how do you mean background for products in main page. They basically have only images, the images are processed with photoshop in order to center them within standard size.
3. To have hidden product prices, then show them when hovering apply go to Theme Options > Shop Settings:
Hopefully this will help you.
Hi, Thanks for the reply, but i think you missed my question. I already have the widgetized sidebar enabled. But it looks different from your demo site. Please take a look again. I am unable to replicate the structure in your demo site, and that is the help I am asking for. You need to put your mouse over the product image to also know what I meant by the prices/description in the sidebar is not the same as your kalium shop demo site. I like the way I have setup the product list just below my fullwidth slider. Except that when I hover above the product image, i get the gold overlay with my product description and price. Your shop demo light greyish overlay is what I prefer. But there is no option to change it. What I meant by background is there is a grey box where the products are featured. Is that the entire image, or is that a setting I can achieve with my products which are of void of any background. Thanks for helping.
Hi limyauboon,
If you want to have the same transparent image for the product, as shown for example here:
Here use this Custom CSS:
.woocommerce .product-internal-info {
background: transparent !important;
}
To apply Custom CSS, on WP admin panel menu click Custom CSS link (as shown here).
Thanks for the reply. 1. Yes, you made the gold background go away and did make it transparent, but I prefer 80% transparency not complete transparent, much like your demo site. 2. And I also need the wordings when in semi transparent mode to be black or dark grey. 3. Next, I need the 3 boxes in each row to be centrally aligned, not aligned from the top, as it is now. However, you have yet to address the widgetized sidebar issue. 4. I would like to set up the sidebar exactly the same as your shop demo. Can you please give me all the specifics to arrive at that layout? I can then specify which categories to be featured, like latest, featured, sale etc. 5. For the top menu of the home page, where you see “home”, “products”, “shop”, i would like to control the font colour, and if possible be responsive to the back image, or if not, I would like to have a 80% transparent top menu background so that all background images can be used with the preset top menu font color. 6. I can’t seem to get the 3rd image on my categories to be the same size as the other 2. Can you advice?
Thanks again. Boon
Hi Boon
1. If you want 80% background opacity then delete the code I gave you and paste this one:
.woocommerce .product.catalog-layout-full-bg .product-internal-info, .woocommerce .product.catalog-layout-full-transparent-bg .product-internal-info {
background: rgba(224,154,14,0.8);
}
Note that 0.8 is the percentage of 80%.
2. Apply this CSS to change the text color:
.woocommerce .product.catalog-layout-full-bg .item-info h3 a, .woocommerce .product.catalog-layout-full-transparent-bg .item-info h3 a,
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price,
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price del .amount, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price del,
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price del .amount, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price del .amount,
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price .amount, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price .amount,
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .product-loop-add-to-cart-container .add-to-cart-link:after, .woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .product-loop-add-to-cart-container .add-to-cart-link:before, .woocommerce .product.catalog-layout-transparent-bg .item-info .product-bottom-details .product-loop-add-to-cart-container .add-to-cart-link:after, .woocommerce .product.catalog-layout-transparent-bg .item-info .product-bottom-details .product-loop-add-to-cart-container .add-to-cart-link:before
{
color: #333 !important;
}
.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price ins .amount, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price ins .amount {
border-bottom: #333 !important;
}
3. Not sure what exactly you mean here.
As for the Widgetised Sidebar we are going to fix in the upcoming updates of Kalium.
4. I have already gave you the directions how to set up sidebars. Please refer to previous messages in this thread. Thats how we have configured our sidebars.
5. I guess this will help you, making header background 80% white:
.header-absolute .main-header {
background: rgba(255,255,255,0.8) !important;
}
6. Please upload the same image size for categories if you want them to appear properly.
Hi, the header background works. Thanks! 1. How can I set the header border height? 2. How do I adjust Sticky menu height? 3. I enabled sticky menu active on 1st scroll. Currently, it’s only active when I scroll up, not down. 4. The colours of my site name “5L2F” is gold, I would like to be able to control the colour, size and font better. 5. The colour of my featured products is still gold when I hover mouse, I cannot make it 80% transparent like your demo site. 6. Is there a way to create the border and background colour for the product image?
Thanks.
Hi limyauboon,
1. Is it possible to explain this with a screenshot so I can give you the Custom CSS
2. It depends on the logo size, so the smaller logo size you set for a sticky menu the height will be smaller. Also the vertical padding of the menu can be set in this case in THeme Options > Header and Menu > Sticky Menu.
3. Currently I am not able to debug this, because I am working on sticky menu script and will add more features/control on sticky menu in the next update v1.9
4. If you want to change the color of the text on logo you can do this via Custom CSS, for example:
.header-logo {
color: #fff !important;
font-size: 25px !important;
}
5. This is actually at 80% opacity:
6. Yes you can do that:
.products .item-images {
border: 5px solid #ccc;
}
P.S. Your support package has been expired, so consider extending the support for this item.
Thanks Arlind. 1. Through my own research, I am able to set the height of the header. However, I am struggling with something quite irritating. I would like to see my site header to look similar to this site. http://danishdesignco.com.sg. It is has a full page background, with a slight transparent header. When I click into any of their category page like http://danishdesignco.com.sg/product-category/living/sofas/, the words “High quality sofas, designed to last” sit nicely, just below the header which stayed the same. If I choose Absolute for header setting to get full page, I need to set the header spacer to “0” to get the full page effect. If I do so, when i click on my category page such as http://5l-2f.com/product-category/abode/, the return result is so high up that it eats into the header area. I need to set my header spacing to 100 in order for that not to happen, but that will push my background image of my slider by 100px as well, resulting in a non-full page effect I was after. So please provide me with the custom css to solve this. Similar to http://danishdesignco.com.sg, I would like my header width to be offset on both side about an inch, instead of the current full stretch, with my logo moving towards the right with the offset as well. My current setting is as follows, with out my full background on slider. .header-absolute .main-header { background: rgba(255,255,255,0.9) !important; height: 100px !important; margin-bottom: 50px !important; padding: 20px !important; 2. Currently, for whatever reason, my sticky menu size cannot be compressed into a thinner header height when scrolling. It stayed the same as the original header height. There is a function to adjust that, but I seems to have lost it. 3.For some reason, my sticky finally get back to working on 1st scroll down. So no issue there for now, except with Pt 2 on the compressed sticky menu that I need. 4. Solved. Thank you. 5. Solved. Thanks you. 6. Solved. Thank you. But I am not able to replicate it for my Category image. I would also like to have a slight grey background for my images, instead of the current clear, how do i do that?
NEW ITEMS: 7. Shopping cart icon became white, need to get it back to black. 8. When I load my page, the background image tend to have a latent effect of a smaller background area, before being stretched. What is the reason? And it has a dark grey background while loading the image instead of the white background that was set. How do I fix that? 9. On this website (http://originals.com.sg/), when I click on “product”, I get to have a range and a collection setup differently as 2 separate category groups namely “range” and “collection”, plus a “new in” section . How do I achieve that? I would like the dropdown menu to be similar as well, not necessary the same. 10. When I setup my categories, some of the sub-cat is not displayed according to my setup in the products/categories setup structure. Here (http://5l-2f.com/categories/) Wave Art is under Collections, and Shawl Series is also under Collections. But when you hover over the Product header menu, it shows, “Wood Art” as the same level as “Abode”, and “Shawl Series” is a level under. “Collections” is not in the 1st level as “abode” and “commune”. What I should see, is Abode, Commune, Collections, and Complements. Ideally, I want to achieve what I mentioned in Pt 9, because my store is organized in the same approach.
Thanks for your help. I bought the support earlier, but was not able to use it as my business changed a few weeks after I started the website, hence I stopped building for a few months. Trust you understand.
Regards limyauboon
Hi limyauboon,
1. If you want to have the header look like this:
Then you need to set the header spacing to 0px instead of 100px. And also apply this custom CSS:
.header-absolute .main-header {
background: none !important;
}
.main-header .logo-and-menu-container {
background: rgba(255,255,255,0.9) !important;
box-shadow: 0px -20px 0px 40px rgba(255,255,255,0.9) !important;
}
2. We are working in a new version of sticky menu, so hopefully this will be fixed in the next update. So for this, please wait until the update is released and you will have the possibility to use a more stable sticky menu.
3. As I told you in answer #2, this should be solved as well.
4. and 5. Great
6. Do you have any example so I can give you the CSS for that.
7. I checked it, but its black:
8. You have to set the row to Full Width Laborator if you don’t want to have that effect:
9. To group products use “Products” widget and add product names manually:
10. This is something related to WooCommerce functionality and it is not handled by our theme. Our theme only styles these views, so this question might be related to WooCommerce forum. Before that, make sure you have set up category items properly.
As for support, its all right then.
Hi Arlind, Thanks for the reply. 1. Tried your solution. Problem is not solved. When I set the header spacing to 0px, I face the same situation I posted earlier, which is “when i click on my category page such as http://5l-2f.com/product-category/abode/, the return result is so high up that it eats into the header area”. Pls check now, and you will know what I mean. This happen for the product page, and every other pages. I need the offset by 100px to allow the page to look normal. 2. Like I said, I did it before. Current functionality allows it, I just don’t remember how. Can you check again? 3-5 No issue. 6. I basically need the picture frames for the home page under “our collections” to have the same border as the one in “featured items”. If you load the current homepage, you can see that the product image with frame and without. (don’t know how to include image here) 7. Strange, it switch back and forth by itself, it just went back to white again, before being black as I type. Sometimes the back is dark grey, also by itself. Not the white intended. 8. Where do I set the row to full width Labrador? 9. I don’ get you on this. 10. It is an hierarchy issue, do I go to woocommerce to get support? Thanks
Hi
1. It is not recommended to leave “Header Spacing” to Absolute as global option until you make sure you know your entire site starts from position 0 (the content).
So in this case please set Header Position to Static:
And just in Homepage activate Absolute Header>
This is the only way it works.
2. This option makes sticky menu padding smaller:
6. Add this CSS for that:
.product-category a {
border: 5px solid #ccc;
display: block;
}
7. Sorry but I am not able to reproduce this error, so I don’t know what might cause it.
8. Here is to set Fullwidth Laborator>
9. In order to group products, insert “Products” widget, here is an example video:
http://drops.laborator.co/16DzY10. Yes, woocommerce uses “hierarchy” structure of category/terms and thus you might stick to that format.
Hopefully this will help you.
Hi There,
Here is my site – http://helloblue.com.au/?post_type=product
Trying to show my thumbnail size at 240px x 300px. I Changed the Dimensions in the shop setting, and also regenerated thumbnails.
They are still showing up 180×180px & Low Res. How can i fix this?
Thank you very much!
i just changed the thumbnail size to 220px x 295px regenerated my thumbnails. still no luck 
Hi just-white,
Can you please make your changes on this area of WooCommerce then try to regenerate thumbnails until they reach 100%.
P.S: If you are using any catching plugin, please disable it, until you finish this process and see the results.
Kind regards,
—Ylli
Hi There,
Thanks for the reply! I went in and made those changes.. still no luck!
not sure exactly what catching plugin is, but i don’t think i have it on..
Anything else i can try?
Thank you!
Hi just-white,
This is very simple procedure, i don’t know what is not working to you.
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
Cheers, just sent you an email with those details.
I know it’s a simple procedure can’t see what i’ve done wrong! hope you can fix this. I mainly just want my thumbnails to show in better resolution. At the moment they look blurry. Single product image works well though..
Thanks again for your help, very appreciated.
Hello Kalium Designers, great job. Short question. Why why why is my starting page appearing twice? www.openeye.ch
Thank you already in advance for your response! lili
Hello Ylli, I appreciate your fast response and the compliment on my proper use of your work! :))
So I updated all the plugins and they’re activated. And still the front page appears twice and I have no clue why.
Please take another look and thank you!
lili
Hi Lili,
Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind regards,
—Ylli
When I updated to the latest version of the theme on Firefox and Safari it’s pulling the turquoise color for overlays, links, etc. I’ve gone through CSS and am manually updating each and every style element but I can’t seem to update the underline on links when you hover.
http://www.interphaseinc.com/servicesI’d prefer to not have to update this manually and have the theme options control that. How do I get that to work properly?
Hi Dan,
Thanks for dropping by! Would you please provide us with some mockup screenshots of the area where you want to change the underlines color? So that we can offer you with a possible solution.
Best,
Imran
Hi Imran – just check any of the links on Chrome and then check them out on Safari or Firefox – it was pulling teal for the image overlays, etc., as well and I had to add a lot of extra CSS to fix it. But I don’t know what controls the underline color:
http://screencast.com/t/TnDkvITH2mIdeally we’d find out why the colors set in the theme options are not taking effect in Firefox and Safari so we wouldn’t need a lot of extra CSS.
Hi Imran – it looks like on Chrome when I inspect the element there is an issue with the jQuery library – does this theme use the jQuery library compatible with WordPress 4.5
Also, on Firefox the Facebook and Twitter widgets in the menu sidebar thing don’t load.
Hi there,
Thanks for the logins! Upon checking into safari browser, everything seems to be working fine at our end:
Regarding your second question, yes we launched our latest theme update 1.8.9 for Kalium to fix the jQuery issue with WordPress 4.5, and now it’s fully compatible with it.
Best,
Imran
Hi Imran,
I wish I could take away all of the CSS we had to add to fix that issue so you could see it for yourself. For example, in Firefox the hover state for the stylesheet listed as kalium.css says it should be turquoise and you’ll see above it I had to reset to red in the CSS listed as / – http://screencast.com/t/iovSNdHY – there are a ton of compatibility issues with regard to color in Safari and Firefox similar to this and I feel like my CSS is only fixing things in the short term.
I still can’t get Facebook and Twitter to load in the sidebar in Firefox.
Hi DanCastello
The inheritance of colors is standard thing in CSS, all browsers treat them the same way, but don’t worry about that.
Link colors can be changed via Theme Styling tab in theme options panel. After you add your colors save changes, it will create the CSS file (overriding default colors) and will work on all browser. You may see our demo sites that have custom skins and they are being applied on all browsers, no exceptions about browser name.
Extra CSS (Custom CSS) can be added for things such size or very specific color, otherwise global theme colors should be changed only via Theme Options panel.
I’ve tested Facebook and Twitter in sidebar in Firefox and here they show:
Hi Arlind,
I did save the updated link color in the theme options, but they aren’t sticking in Firefox and Safari without a whole bunch of extra CSS.
Hi DanCastello
Please remove that Extra CSS you have added, becauase it may cause undesired code overriding and will result in buggy site.
If you check our site in all browsers it will look the same:
http://demo.kaliumtheme.com/agencyHere is the color palette being applied:
Hello,
I have again a question regarding breadcrumbs. I’ve put the yoast breadcrumb code in the header.php. Everything is fine like here: https://moellerphoto.com/autofokus-bereiche-vor-und-nachteile-der-spot-vs-mehrfeldauswahl/ but when the the header is set to absolute the breadcrumbs are on top of the page like here: https://moellerphoto.com/zeiss-objektiv-von-apollo-15-mission-wird-versteigert/ Is it possible to move the line below the header like in the other blog post?
Hi there,
Thanks for reaching out! Please try out the following code to your Laborator -> Theme Options -> Theme Styling -> Custom CSS field:
.single-post .yoast-container.container {
position: relative;
top: 166px;
z-index: 10;
background: rgba(255, 255, 255, 0.77);
margin-top: -30px;
}
Best,
Imran
I’ve inserted the code but now the breadcrumbs are wrong on either header
Hi fight_or_flight
Here is a slightly modified code that will not break through blog pages with/without absolute header (remove the last one we gave to you):
.header-absolute .yoast-container.container {
position: relative;
top: 200px;
z-index: 10;
background: rgba(255, 255, 255, 0.77);
margin-top: -35px;
line-height: 1;
padding-top: 10px;
padding-bottom: 10px
}
.header-absolute .yoast-container.container #breadcrumbs {
margin-bottom: 0
}
I hope you will like it.
The code works as planned but unfortunately is the breadcrumb link goeing right through the feature image when the site is opend on a desktop. https://moellerphoto.com/zeiss-objektiv-von-apollo-15-mission-wird-versteigert/
Is it even possible on a responsive theme to code so that it is correct on every screen size? Maybe the yoast code shouldn’t be attached to the header but instead to the header of each individual site but I guess that means that I have to put the code into different templates, right?
Hi fight_or_flight,
If you want to show the breadcrumb in the correct position, then you need to modify a file, so open this file:
wp-content/themes/kalium/tpls/post-single.php
On line 26 add the breadcrumb code you previously added in header.php
On the header.php you need to add a conditional rule when to show breadcrumb because it will be duplicated on blog page. So here is how to wrap the breadcrumb code in header.php:
if ( is_single() == false ) {
// show_breadcrumb(); code
}
This should work for you.
Thank you for your A+ support. It’ definitely not standard.
Hi Alex,
Glad to hear those words, this really motivates us 
P.S: If you like our theme, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don’t know how, just open this link).
A huge thank you from Laborator in advance!
Best regards,
Arlind
Hi,
I installed the theme and installed the main demo content, it said it would import all sliders of Revolution Slider. But in stead of homepage slider i get the following error in red square “Revolution Slider Error: Slider with alias homepage not found.”
Can i download the Revolutions Slider files and settings separate?
Thnx!
Hi moschx,
Hmm maybe this is happening because your server doesn’t meed the minimum PHP requirements or your server may have very old version of PHP.
Please also check if you have minimum PHP requirements Recommended PHP Configuration Limits
To check that just install this plugin WordPress phpinfo() on your Wordpress site, and it will tel you what version of PHP are you using.
Kind regards,
—Ylli
Hola, tengo un problema con el formulario de contacto. Los mensajes no llegan a la casilla de email elegida.
Hello, I have a problem with the contact form. The messages do not reach the destination email box .
GRACIAS
Hi Gracias,
Thanks for reaching out! Would you mind providing us with the link to the particular page of your site and a little more clarification of your issue? So that we can offer you with a detailed response.
Best,
Imran
Hi, the live preview of the theme is not showing up. Your website (laborator.co) is not reachable either. What´s the matter?
Hi Lasso,
Thanks for writing in! We don’t have such issue at our end (http://drops.laborator.co/1h73y). This seems related to a conflict with the configuration of your server. Would you please re-check again? And see if your problem has resolved.
Best,
Imran
Hello!
I am trying around and I came to a point where I would need your help:
I want to have at a certain page a background image. This background image should be fullscreen. So if I make the browser window smaller or bigger, the image should everytime cover the whole window.
What I found out is that with: .page-id-3585 I can give the image only to the page with the ID 3585. What I don’t get is to have the image everytime as fullscreen, I tried it with the .wrapper but that didn’t work.
Would be really glad if you could help me out!
Thanks a lot in advance!
All the best! Martin
Hi Martin,
Thanks for reaching out! Would you mind providing us with the link to the particular page of your site and perhaps with some mockup screenshots of the concerned area? So that we can offer you with a possible solution.
Best,
Imran
Hi Imran,
the page was just on my computer, but I put it online to an unused domaim to show you. You can find the page here:
http://www.rdmag.de/666/test/What I would love to do is, to have the image you can see on top (the one with the tree on the right side) over the whole page. Getting smaller when I make the browser window smaller and getting bigger when I raise the window size. At best the picture should stay as background and should not scroll with the rest of the page when I have long content on.
I hope I was able to tell you clearly what I am trying to achieve.
Thank you so much again for your help!
All the best! Martin
Hi Martin
I think I understood correctly your question, so on the code you apply background to wrapper, change the background-size property to this one:
background-size: cover !important;
And also add this line:
min-height: 100%;
Currently it is not supported to make the background image fixed at same position, but we are going to add this in our todo list and hopefully implement it soon, so you don’t have to do this by custom code.
Hello, I am using the Main Theme template for Kalium, but for some reason the text on my homepage revolution sliders is in black instead of white. When I edit the slider it’s definitely white, but when I publish it goes to black, but the mouse scroll and arrow icon remain in white – is it responding to the video content in the background to create an inverse? I’m looking for a way to keep the text in white. thisisjt.co.uk Thanks
Hi there,
Thanks for reaching out! Seemingly, this issue occurs because you’re using the new WordPress while you are still using an outdated version of the theme or the plugins included with it, please update the theme to fix it.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Best,
Imran
Hi, I’ve updated the theme and all plugins, but still getting the same issue of text on the homepage revolution slider publishing in black despite setting it to white. Any ideas? thisisjt.co.uk Thanks
Hi there,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
hello Ylli I am trying to update once again I cannot do it I have contact my hosting account and updated . PHP configuration limits are as follows: max_execution_time 180 memory_limit 128M post_max_size 32M upload_max_filesize 32M Do i have to manually update? as i checked my envato toolkit API generated a new API no updates are showing Please help Thanks
Hi agtandt,
Please try to update your theme manually then.
Please do a backup of your site first, then read our instructions carefully.
Just go to your Downloads tab on themeforest > go to our item and click Download > then go to your downloads folder and unzip our theme > open folder that you unzipped > unzip kalium.zip > open kalium folder that you unzipped and copy all of it’s content, then go to your wordpress files, wp-content >themes > kalium paste and replace all the files that you copy-ed earlier.
Kind regards,
—Ylli
Hi, I just bought and installed Kalium and I’m having trouble activation the Revolution Slider Plugin, please see error msg :
Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – Table ‘db_dad.dsg_revslider_css’ doesn’t exist …
Can someone help me with this? Thanks Lula
Hi Lula,
After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Also for your other question that you have created on a new ticket.
Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
Kind regards,
—Ylli
Hi, Thanks for your reply Problem is when I go to Envato Toolkit following your instructions the “Themes” tab is not available. Instead I got a series of messages offering Sidekick, by premium support for Visual Composer, and recommending WooCommerce Quantity Increment plugin which I don’t need … Very frustrating Can you help me with this? Why the Themes tab is not available?
Hi, Ylli, its me again, when I checked for updates again I’ve just notice that it is asking to update to an earlier version ?! It tells me I have to update to the “Required version 1.8.8.1” and that my current version is “1.8.9” ?! Any thoughts about that? thanks
Sorry, me again
Following instructions on your How to Upgrade video, and reseting Envato Market Place API Key, apparently Visual Composer has been successfully activated but Revolution Slider it’s still running into a fatal error …
Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – Table ‘db_dad.dsg_revslider_css’ doesn’t exist
Hi artdsgpuc,
Is it possible to email me your WP credentials so I will update your plugins to their latest version.
To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Please do not forget to explain your issue again in email, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
Hi Arlind,
I’ve just sent you an email with my WP credentials please let me know if you need any other information to proceed with the plugin update. Many Thanks Lula
Hiya,
I’m having some trouble with the team member functionality on my site-build. After some updates, the team member images no longer appear … they are blank.
The theme is updated, i’ve updated or deactivated a bunch of plugins tried to root out the conflict.
The page can be found here: http://dprism.brendanhastings.nyc/about-dprism-digital-prism-advisors/(note, the site is still under construction)
Thanks, -Peter
(this problem also affects blog featured images, they are also blank)
Hi Peter,
Thanks for dropping by! Your request has already been answered.
P.S: You have created some other tickets, in the future if you have any question, please don’t create a new ticket but just find a ticket that you have written to us earlier and just reply there with your new question. Because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Best,
Imran
Hiya,
I’m having some trouble with the team member functionality on my site-build. After some updates, the team member images no longer appear … they are blank.
The theme is updated, i’ve updated or deactivated a bunch of plugins tried to root out the conflict.
The page can be found here: http://dprism.brendanhastings.nyc/about-dprism-digital-prism-advisors/(note, the site is still under construction)
Thanks, -Peter
Hi Peter,
Thanks for the logins! Upon checking, everything seems to be working fine at our end (http://drops.laborator.co/11pXe ). Would you please confirm the issue again? So that we can come up with a detailed response.
Best,
Imran
Please continue to scroll down, your screenshot are normal images…. Half a page below that is the laborator team member functionality via visual composer, the images do not appear. Furthermore, images do not appear in the blog (http://dprism.brendanhastings.nyc/blog/) and on this porfolio page (http://dprism.brendanhastings.nyc/portfolio/services-_-wip/)
Thanks! -Peter
updated theme and it fixed itself! My bad!
Hi there,
I was not able to edit webpages because the visual composer did not work. The plug in is active and updated to latest version. Do I need to purchase the licence?
Hi ar-wr,
Can you please confirm that you are using Kalium 1.8.9, Wordpress 4.5, and Visual Composer 4.11.2?
Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
Kind regards,
—Ylli
Hi! Just updated The theme and my website crashed. www.tankompodcast.se
www.tankompodcast.se/avsnitt
and www. tankompodcast.se/om-oss
is not working
What to do?
Problems “Portfolio”
First of all you did a great job with this awesome theme “Kalium”. I am afraid, you answered this question thousend times, but I can’t fix it on my own.
So: I don’t know, why my not ALL my “Portfolio items” are shown on my Portfolio side. There is always only ONE project. How can I fix it?
Here is the link: http://kind-der-werbung.de/portfolio/#
Best regards & THX a lot!!! Sigrid
Hi Sigrid,
Are you sure that you have attached featured images on those projects?
You need an image of your projects to be able to show those projects nice on your portfolio page.
Kind regards,
—Ylli