269 comments found.
Guys can you add this feature. I would like to show FREE SHIPPING beside the price if the QTY is set to ZERO which would mean Free Shipping. And Free Shipping at the product level beside the price. I dont get why Shopify cant do this or why they havent added this feature.
Hi mikie46,
The FREE SHIPPING is display only when the QTY is ZERO?
Please send me a mockup to support@roartheme.com we will check and let you know if this is okay or not 
Cheers,
RoarTheme
How on earth do you remove images from the homepage? If i uncheck the image it still shows no matter what i do, I dont want to REPLACE it, just remove it as is the case for the HOMEPAGE TEXT section at the top. Uncheck the image and it still shows. Really annoyed with this already.
Create a FEATURED collection but it doesn’t show any items when i add it to Feature Section. Why is that? It shows in the collection.
Hi mikie46,
Please send me your store URL and please send a staff account to support@roartheme.com we will help you check this.
Also we have just been back from our holidays hope you understand for the delay 
Cheers,
RoarTheme
Man, your really starting to annoy me. I already submitted 2 tickets one was on the 1st the other one today. You have failed to respond to both of those tickets. And no, i didnt send it to support@roartheme.com. That is NOT where i submitted a ticket. I followed the LINK TO THE SUPPORT. Have you bothered to look there?
https://roartheme.ticksy.com/tickets/Im not going to send you anything to support@roartheme.com. Why should i? I spent 45min constructing my first support tickets with pictures and everything, wasted 45min of my time to be honest. Now your telling me to email you directly?
Why dont you read the tickets? You can start with the first one i sent followed by the second BUG!
Im already cheesed off as it is with the “no response” and lack of customer support, dont push it buddy! Either get out of business fix the problem or refund me. The choice is simple.
There have been ZERO updates to this theme in over 6 months and guess what, Shopify has advanced in leaps and bounds since them. When is the next update coming out?????
Hi mikie46,
First of all, I must say sorry for this inconvenience. This is definitely my fault!
The supporters, one is taking care for ThemeForest’s comments (me) and one is taking care for Ticket System & Mailing System, are working in the two discrete departments of RoarTheme. So, it’s really hard for me to check if you have submitted a ticket or not, moreover your name here (mikie46) can be different from the name you use in the Ticket System That’s why i asked you to submit a ticket/email
We are now working on your ticket (https://roartheme.ticksy.com/ticket/754850) as well, i really appreciate your patient since we have got so many requests at a time
Regarding the theme update, we are now preparing for the next update on our themes, not only the Material, but also others. When releasing an update, we have to consider adding/removing some features as well, and also some improvements, that’s why it seems to be “long”.
Again, I am so sorry if my supporting was accidentally affecting you in such a very bad way. But please remember that, we are always willing to give you clients the best service, as much as we can.
Thank you so much!
Cheers,
RoarTheme
Hi there,
Any idea how I activate the coming soon page?
Thanks
Hi amonllor1,
To enable the coming soon page, please go to Settings > Online Store > Storefront password > check Password protect your storefront > Save
http://take.ms/BL3oq
Hope this helps
Best Regards,
RoarTheme
Is it possible to not have the animation on the search bar?
Hi mgoddo,
First of all, thank you so much for your interest our theme
Regarding your questions, after purchase this theme, please help me submit a ticket to https://roartheme.ticksy.com, our support team will remove the animation on the search bar for you.
No worry, it’s FREE
Let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Hello, that is a really nice theme indeed. One question tho, how can I change the image size? Like overal template image sizes for all the products?! thanks
Hi jay006,
This theme does not support this but it can be customized if you want. Please contact us via support@roartheme.com for further info
Cheers,
RoarTheme
The Best themes on Theme Forest! Other developers are copying Roarthemes. “Imitation is the sincerest form of flattery”. Also, customer support is outstanding. I don’t think Thomas sleeps. 
Thanks Again
Hi, just tested in mobile and the images on product gallery when i click they dont change, can that be fixed? works fine on desktop. Thanks
Hi APVV,
Thank you so much for your feedback!
Sure this is just a minor tweak and we can help you fix it easily
Cheers,
RoarTheme
Hello, I decided to purchase the theme. But I have some presale questions.
1. Does the theme come with preloaded items?(I want the theme to look like your demo and then be able to customize from there)
2.Is it possible to be redirected to checkout after clicking buy now?(It works on desktop but on mobile a notification comes up and hides after seconds)
Best regards,
Hi jay006,
Thank you so much for your interest!
1. When you install the theme, you will have all the presets (slider images, banner…) however for the products it can’t be included in the theme pack
2. yes this can be set in theme settings
Hope this helps!
Cheers,
RoarTheme
Thanks for your reply. I’ll get the theme
You’re welcome
Best Regards,
RoarTheme
Hello, that is a really nice theme indeed. One question tho, how can I change the image size? Like overal template image sizes for all the products?! thanks
Hi jay006,
I have just answered this in your latest comment
Cheers,
RoarTheme
Hello,
How can I disable the animation ? so the products images would no blink on product pages .
Thanks
Hi omidk127,
Please go to Customize theme > General > Miscellaneous > Animation effect and you can change this
Hope this helps
Cheers,
RoarTheme
Hello,
I tried that but it doesn’t not disable the animation. What do you think the problem is ?
Best
omidk127,
Please submit a ticket https://roartheme.ticksy.com with your store detail, we will help you check this
Thank you so much!
Cheers,
RoarTheme
hi can the breadcrumb+category name section be removed. Also the category image can be of any size we want or also disabled? Thanks
Hi APVV,
First of all, thank you so much for your interest our theme
Regarding your questions,
It’s possible to remove the breadcrumb, category name and category image.
After purchase this theme, please help me submit a ticket to https://roartheme.ticksy.com, our support team will make it for you. No worry, it’s FREE!
Please let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Hi is there a way to make the main slider fully responsive? It seems to scale the image down in mobile and the text populates the middle. I was wondering if there would be a way to make the entire slider scale like the images below it (demo 2)
Hi raverswag,
Please help me submit a ticket to https://roartheme.ticksy.com, our support team will check for you
Best Regards,
RoarTheme
hi there, This is a very nice theme but somehow the mobile navigation is not working properly when we view the website on mobile. The drop down menu doesn’t show anything. The shop is yeba-clothing.myshopify.com . Do you know why? Thank you.
Hi ttran289,
Please give me a staff account via support@roartheme.com, I will check for you immediately
https://docs.shopify.com/manual/your-account/staff-accounts
Best Regards,
RoarTheme
Hello there,
How can I add a tab next to full detail in product page? I wanna leave product specification there instead of Shipping & Return tab.
Thank you
Hi omidk127,
Could you please send me an URL we will check and let you know
Thank you so much!
Cheers,
RoarTheme
Hello,
Here is an example:
http://rt-material2.myshopify.com/collections/lingeries/products/accusamus-et-iusto-4?variant=4107229188Where it says SHIPPING AND RETURNS, I would like to change it to SPECIFICATION. and put some details for each item there. The information is going to be vary for each item.
Thanks, omidk127
Hi omidk127,
You can change SHIPPING AND RETURNS to SPECIFICATION, but unfortunately it is impossible to put details for each item , it have to all products
Please let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Will you be adding short code support to this theme?
Hi tkiblin,
This is a Shopify theme so it does not support Shortcode within theme development
Thank you so much!
Cheers,
RoarTheme
[Question on non-english drop-down menu]
Hi RoarTheme team,
First of all, Thank you for your amazing work! Our people love it after seeing the new website built from it.
Just have a big headache about the drop-down menu. We got a non-english drop-down menu and it didn’t work at all on Material theme. I have read the support doc on Shopify: https://docs.shopify.com/themes/customization/navigation/use-non-english-characters-in-menus , however it is way too complicated to modify between the codes on navigation.liquid, navigation-link.liquid, navigation-mobile.liquid, navigation-mobile-link.liquid. Can you please let us know how to achieve it and give support for this.
Many many thanks!!!
Warm regards,
Kid
Hi kidxie,
First of all, thank you so much for choosing our theme! We are glad hearing that your people love it
Regarding your question, please send me an email with your store info to support@roartheme.com we will check and let you know
Cheers,
RoarTheme
Hi, is there a way to keep the menu bar (with search and cart icons) fixed while scrolling in mobile? Also i see on mobile shows products 2 by 2 anyway of showing 1 product each time? Thanks
Thank you so much for your interest our theme
Regarding your questions,
1. is there a way to keep the menu bar (with search and cart icons) fixed while scrolling in mobile?
> It is possible to make it. But we need customize this theme again for you. If you like, after purchasing this theme, please help me to create a ticket at https://roartheme.ticksy.com, our support team will make it for you as our customization services
2. Also i see on mobile shows products 2 by 2 anyway of showing 1 product each time?
> Yes, you can re-config it in theme settings. After purchase this theme, if you couldn’t config it, please let me know. I will change it for you (it’s FREE
) Let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Hello,
is it possible to show page number with next and previous button instead of “load MORE” ?
Best
Hi omidk127,
Of course, it is possible to show page number with next and previous button instead of “load MORE” on collection pages. You can re-config it on theme settings
Let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Hello,
Thanks for the quick respond, would you please tell me these option are also available or not? and if not, do you offer customization.
1. change the number of items show in products list instead of 12, 16, 32, all …. for example to 30, 60 , 120, 300
2. disable quick view.
3. do you offer any other form of zoom for product, and enlarge images for products images .
4. show 3 columns instead of 4 in desktop product list page.
Sorry for asking a lot of questions at once.
Best Regards
Hi omidk127,
Regarding your questions, there have no options to re-config them in theme settings.
But if you want to make customs, our support team will make for you as our customization services.
To get details, please help me to create a ticket at https://roartheme.ticksy.com, our support team will give you details
Let me know if you have more questions. I would be glad to help you
Best Regards,
RoarTheme
Can the small banner show the collection at home page using gif instead of only jpg?
Yes, it’s possible to use gif instead of jpg, but you have to upload your gif image via Edit HTML/CSS > Assets
Please help me create a ticket at https://roartheme.ticksy.com, our support team will help you upload it.
Best Regards,
RoarTheme
I would like to use megamenu style 2, and disable the linklist, so I choose none, but it cannot show the menu, the menu only show when I use the linklist. Is it a Must to use the linklist in the megamenu?
Hi,
Please help me create a ticket at https://roartheme.ticksy.com, our support team will check for you
Best Regards,
RoarTheme
I just purchased the theme. I notice that the version shown in the Material option is 1.3 where as the zip file is named as 1.4. Is that expected? Which version do I have?
Hi vgarg,
The version you got is definitely 1.4 Please don’t worry about this. The “1.3” you saw is just the text and we forgot changing it while updating. If this causes bad effect to you, we can help you change the text to “1.4”
Thank you so much!
Cheers,
RoarTheme
