actually I fixed it. In the Valium portfolio settings I changed portfolio items per page to -1. It was set to WP default and I think that may have changed in the move to v4.5

Hi Nostatic,

Glad to hear that your problem is solved now.

Have a nice day!

Best,
Imran

Hi cuomfb2016,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind regards,
—Ylli

hi Yill, due to copyright issues I can’t. Do you have an email I can send it to?

Hi Claudia,

Thanks for reaching out! Would you please provide your login credentials with the following information to support@laborator.co:

1) your WordPress user/password/URL
2) reference the URL of this ticket in the email
3) briefly report the issues you have

Best,
Imran

Hi ije_oma,

Glad to hear that

Kind regards,
Art

Hi Art, what about this one: we are using visual composer to make a portfolio item. We’d like to insert sharing options and the like button, but they are not available when setting up the item in this mode. How do we enable these features? thanks

Hi

Can you please temporarily add social buttons in the end of file, so while we are planing to insert Visual Composer Sharing Buttons for portfolio items.

Download this file: http://drops.laborator.co/Zay2+ and replace it in this directory (of the theme): kalium/tpls/

It will display share buttons in the end of portfolio item.

Best regards,
Arlind

Hi Belinvk,

Thanks for writing in! Would you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Best,
Imran

Hi Lula,

Thanks for reaching out! Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,

You never need to buy any premium plugins that comes with our theme.

Best,
Imran

Thank you very much, I didn’t even know that existed. It’s working great now.

Hi there,

You’re welcome. Glad to hear that your problem is solved now.

Have a nice day!

Best,
Imran

Hi psdower0406

This is a very custom request, and is out of our scope, but i will try to help you only this time for this kind of questions.

Please add this code in functions.php (preferably in child theme of Kalium):

add_action( 'kalium_wrapper_start', 'gradient_bg_color_custom' );

function gradient_bg_color_custom() {
    ?>
<div id="gradient" />
<style>
    #gradient {
        width: 100%;
        height: 100%;
        padding: 0px;
        margin: 0px;
        position: absolute;
        left: 0;
        top: 0;
        z-index: 0;
    }
</style>
<script>

var colors = new Array(
  [62,35,255],
  [60,255,60],
  [255,35,98],
  [45,175,230],
  [255,0,255],
  [255,128,0]);

var step = 0;
//color table indices for: 
// current color left
// next color left
// current color right
// next color right
var colorIndices = [0,1,2,3];

//transition speed
var gradientSpeed = 0.002;

function updateGradient()
{

  if ( jQuery===undefined ) return;

var c0_0 = colors[colorIndices[0]];
var c0_1 = colors[colorIndices[1]];
var c1_0 = colors[colorIndices[2]];
var c1_1 = colors[colorIndices[3]];

var istep = 1 - step;
var r1 = Math.round(istep * c0_0[0] + step * c0_1[0]);
var g1 = Math.round(istep * c0_0[1] + step * c0_1[1]);
var b1 = Math.round(istep * c0_0[2] + step * c0_1[2]);
var color1 = "rgb("+r1+","+g1+","+b1+")";

var r2 = Math.round(istep * c1_0[0] + step * c1_1[0]);
var g2 = Math.round(istep * c1_0[1] + step * c1_1[1]);
var b2 = Math.round(istep * c1_0[2] + step * c1_1[2]);
var color2 = "rgb("+r2+","+g2+","+b2+")";

 jQuery('#gradient').css({
   background: "-webkit-gradient(linear, left top, right top, from("+color1+"), to("+color2+"))"}).css({
    background: "-moz-linear-gradient(left, "+color1+" 0%, "+color2+" 100%)"});

  step += gradientSpeed;
  if ( step >= 1 )
  {
    step %= 1;
    colorIndices[0] = colorIndices[1];
    colorIndices[2] = colorIndices[3];

    //pick two new target color indices
    //do not pick the same as the current one
    colorIndices[1] = ( colorIndices[1] + Math.floor( 1 + Math.random() * (colors.length - 1))) % colors.length;
    colorIndices[3] = ( colorIndices[3] + Math.floor( 1 + Math.random() * (colors.length - 1))) % colors.length;

  }
}

setInterval(updateGradient,10);
</script>
    <?php
}

It will look like:

(view large version)

Best regards,
Arlind

Hi,

Please add this code in the functions.php of Child theme:

add_filter( 'portfolioposttype_args', 'portfolio_title_custom' );

function portfolio_title_custom( $args ) {
    $args['labels']['name'] = 'Guests';
    return $args;
}

This will change portfolio post type title.

Best regards,
Arlind

Awesome! Thanks Arlind.

Hi superhighfives,

Glad to hear that

P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don’t know how, just open this link).

A huge thank you from Laborator in advance!

Best regards,
Arlind

Hi there,

Thanks for reaching out! I see that you don’t have the “Support Subscription” for this theme listed next to your name; we can’t provide support for customers who don’t have the support package.

Best,
Imran

Hi mrconkin,

When adding or editing a portfolio item, scroll down to the page and in the Parameters and Options and then switch to Portfolio Gallery, see screenshot below for more information:

(view large version)

Cheers,
Art

Hi There,

Thanks for writing in! Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support, then if your problem is still active please reply us again here with a detailed explanation of your problem.

Best,
Imran

Thanks for your reply. I have all the plugins updated.

The problem is that the vimeo video is not showing only the URL to the video on the vimeo server.

Please have a look at the link and see what I mean.

many thanks.

Hi dreelondon

Can you please send us your FTP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Also your support package has expired, we kindly ask you to renew support package if you are willing to get continuous support from us.

Best regards,
Arlind

Hi Christosgeor

If you are using Lightbox item type (see here) then the image will contain description by default, as shown here:

If this is not your case, can you please give me your page URL so I will check if I can help you in that case.

As for your next question about logo, add this custom CSS to reduce logo size in mobile devices:

@media screen and (max-width: 768px) {
    .main-header .logo-and-menu-container .logo-image {
        max-width: 50px;
    }
}

You may change that 50px value to your own preferred size which will be applied in mobile/tablet screen size.

Best regards,
Arlind

Thank you for your reply. I want to make this portfolio item http://erebos3d.com/portfolio/interior-collection/ a lightbox type but the general description of the item isn’t showing in lightbox portfolio type, only the title appears.

As for the logo I will add this code now to css thank you.

Hi Christosgeor,

Based on portfolio page, it is not possible to show the title and description, you must either choose title or description you want to show. This is restricted because of external library we use, it doesn’t support that thing. I am sorry about this.

Best regards,
Arlind

Hi Ferre,

Thanks for dropping by! Upon checking, the hover effect seems to be working fine at our end:

(view large version)

is it also possible to chose another menu-type than displayed in the demo’s?

Please navigate to Laborator -> Theme Options -> Header and Menu as per shown in the following:

(view large version)

Best,
Imran

Hi there,

Thanks for reaching out! Would you please provide us with the link to your website? So that we can take a closer look at your setup and offer you with a possible solution.

Best,
Imran

Hi! Since it’s a Corporate Site, and we’re not ready with all of the Content yet, I can’t turn off the Coming Soon-Mode. So I’ll write you an Email…

Hi nwillms,

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information such as WP and FTP credentials, and in your case we need only your website URL.

Kind regards,
—Ylli

Hi Mertsa

In order to add support for Cyrillic character set, please add this code in functions.php:

add_filter( 'kalium_google_font_subset', 'kalium_google_font_subset_list' );

function kalium_google_font_subset_list( $subset ) {
    return "latin,cyrillic";
}

Please note that this will add support for the Cyrillic characters, but also the font must support cyrillic chars as well in order to fully work.

Best regards,
Arlind

Now my first page is replace by that: http://www.paulmarlier.fr I m relie lost, and i don’t understand why … Thanks a lot

Hi there,

Thanks for reaching out! Upon checking, everything seems to be working fine at our end:

(view large version)

Would you please provide us with the detailed description of your requirement and perhaps your desired mockup screenshots with the issues imprinted? So that we can come up with a tailored response once we have a better understanding of your problem.

P.S: You have created some other tickets, in the future if you have any question, please don’t create a new ticket but just find a ticket that you have written to us earlier and just reply there with your new question. Because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Best,
Imran

Hi Paul,

Thanks for reaching out! Would you mind providing us with the link to your site? So that we can offer you with a detailed response.

Best,
Imran

Hi masester,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind regards,
—Ylli

www.museumragnarock.dk

Hi masester,

Hmm you may have a problem with your server configuration.

Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind regards,
—Ylli

Hi there,

Regarding the versions of image, WordPress will generate these thumbnails automatically and they won’t affect your site loading time cause only the right image size will be used in your site.

Kind Regards,
Art

Hello, I’m back to work on my website and still trying to find a solution to order my portfolio items randomly. I installed several plugins. ‘WP order-by’ works, but only orders the first couple of portfolio items. When I scroll down the page, the next items revealed are still ordered by category.

Could you help me modify the theme file managing portfolio items order?

Thanks a lot for your help! Mathias

Hi Mathias,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

If you need our support please just write a ticket on our external support system.

Take me to item support >

Thanks for your understanding!

Kind regards,
—Ylli

Hi Art

We are in the process of implementing this option but it is still not finished so when its finished you will see it within new update of Kalium.

But if you really need this option now, here is what you need to do:

1. Open this file: /wp-content/themes/kalium/tpls/portfolio-single-7.php

2. Copy this line of code:

<?php include locate_template( 'tpls/portfolio-single-like-share.php' ); ?>

3. Add it on line 21 (before code that starts on line 22).

This will work for you.

Best regards,
Arlind

Great thank you so much!

Hi Mokximo,

Glad to hear that

P.S: If you like our theme, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don’t know how, just open this link).

A huge thank you from Laborator in advance!

Kind regards,
Arlind

Hi Tarmicle

Is it possible to send me the URL of this page that fonts doesn’t load.

In the next release we are going to change file names and remove “kalium” from files, so when you want to change theme name, simply rename the parent folder and thats all.

Best regards,
Arlind

www.wearemonalisa.com

By changing the folder name, I’m losing all customizations.

Hi Tarmicle,

Thanks for the link! Would you please provide your login credentials with the following information to support@laborator.co:

1) your WordPress user/password/URL
2) your FTP host/user/password 3) reference the URL of this thread in the email
4) briefly report the issues you have

Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also, emails response time can be up to 7 business days.

Best,
Imran