38438 comments found.
Something is wrong with new version of WP, Visual Composer doesn’t work. I can see this is happen to other clients. Thank you in advance for your help, as you can imagine, our business depend on our website.
Hey,
The only version of Salient that is compatible with the latest WP is Salient 7.0.8, and the only version of Salient Visual Composer that is compatible with WP 4.5 is 4.11.2. If you’re using older versions of these and have updated to WP 4.5, your visual composer will not work.
Once you’ve updated Salient, head to the plugins section of your admin panel to update Visual Composer. If you’re having issues after using both the current versions, check for third party plugin issues – WP 4.5 added a new version of jQuery and a lot of plugins broke because of it.
Cheers
Is there a way to add shortcode svg icons via the child theme? Right now im adding them to the css/fonts/svg folder of the parent them but would rather add them via the child theme. Thanks!
Actually even when I add my own .svgs into that folder I get .js errors in the console as happened when I created my own shortcode (using nectar as template).
Hey,
Could you please share your URL in regards so I can see the js error occurring?
Cheers
I tried making my own [icon] shortcode but got the same error when adding it to my child theme.
Is it possible to reduce the size of the text in mobile view?
This header takes up far too much space in mobile view.
http://www.petcheckers.co.uk/wp-content/uploads/2016/04/image.pngThanks
Hey,
Add this into the custom css box in the Salient options panel:
@media only screen and (max-width: 690px) {
.col h2 {
font-size: 30px!important;
line-height: 24px!importanr;
}
}
Cheers
Hi,
I am waiting for an answer in my support Ticket #742231 Please see to it as soon as possible.
Hey, i’ll check on it as soon as I can 
Cheers
I have opened a total of 5 tickets in my time using Salient. I have to say, the support from the guru called Tahir is absolitely ATROCIOUS. He leaves cryptic and half-arsed answers which i am supposed to decode myself.
Initially my tickets were answered by ‘i am nectar’ and i got good, fast results.
<TAHIR SHOULD BE FIRED>
I dont usually leave comments like this but i am so upset of the level of service i have received from him
CAn i get help with this please. #742433
When i try to add content to pages in visual composer, i cant – its like the visual composer has vanished – i only see the header. See the attached image. I have content on the page already which shows up in text view, but not in the composer view.
See this image
Hey – you can always post support related questions here to if you see fit, I offer support in both places for transparency. In regards to your VC not working are you using Salient v7.0.8 and Salient VC 4.11.2? Those are the only versions compatible with WP 4.5. If so, please also confirm no third party plugins you may have active are causing the issue. I tried to log into your site with the provided credentials to check on this for you, but was unsuccessful. Could you also verify that the username/password is still correct and provide the site URL again in the ticket?
Cheers
thank you very very much. That sorted it out completely. I wasn’t getting a message telling me to update, that’s why i missed it. But when i looks closely i did see a link saying update required.
Thanks a bunch!
Would be awesome if you could answer tickets also. Your answers are detailed and the solutions always there in the end
Hey, you’re welcome
Hi, I’m trying to show logo titles on hover when using “Clients Display”. Could you let me know if this can be done and if so could you point me to the correct file for me to make the necessary changes?
This is the Element that I’m using: http://screencast.com/t/HSBbONPdkj
This is what I would like to achieve: http://screencast.com/t/7LB2O8idMWq
Hey,
This would require modding if you used the clients element, however for a similar outcome to what you’re going for, you could use the image gallery element with the “image grid” style and “Meta on hover + entire thumb link” project style.
Cheers
Hi,
Thanks for your quick response. We saw this option too however we would like this section to be a carousel.
Do you happen to have any ideas on how to achieve that?
Hey, unfortunately this would take some custom development
Have updated to WP 4.5 and has S. Visual Composer issue like the others. I followed the instructions and have updated my Salient Theme to 7.0.8.
Now, when I go to ‘Update’ the S Visual Composer i keep getting the following error message “An error occurred while updating Salient Visual Composer: Update package not available.”
I have deactivated all other plugins on the site, and still get this error message. Are you able to help me?
Hey,
If you’re upgrading from Salient VC 4.9.2, you’ll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.11.2) in Appearance > Install Plugins – This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.
Cheers
Me again, have followed your advice, however, now Visual composer wont show up at all. I tried re-install the salient theme with all my other plugins off and that didn’t bring back the VC. I then tried extracting the VC in the “plugins” folder on my hosting site, but that didn’t work either. Now I can see that the website is showing code up on the live site… Really need help please.
It is now Fixed! thank you
question though, i had a ticket setup with instructions about how to fix my website’s issue of not having large enough typeface. for some reason the text doesn’t scale correctly on the respective devices. CAn you give me any advice (keeping in mind I’m only just learning about editing code in theme).
Hey,
Could you kindly share the ticket ID in regards so I can take a look?
Cheers
Ticket #654769
i haven’t heard anything back from you about this. can you help?
Hey, just took another look over it
Hi! My Salient Visual Composer has stopped working. Plz help. Private Ticket #743510
Hey, make sure to update your version of Salient to 7.0.8. Once you’ve done so, you can then update your Salient VC to 4.11.2, the only version compatible with WP 4.5. If you’re still having issue check for third party plugin conflicts that may be occuring
Hi all, Anyone has happened that can’t create sliders because of JavaScript error?
Since Salient v7.0.7 I get next error on my “Home Slider” and “Nectar Slider” create page:
post-new.php?post_type=home_slider:4201 Uncaught ReferenceError: setTinyMceInit is not defined
Thx
Hey!
If you’re using WP 4.5 make sure to update to Salient 7.0.8 and also verify that no third party plugins you have active are causing the issue
Cheers
Also quick bug update or whatever you will call it. For the pricing table, if you leave the Interval field blank it auto fills it with Per Month. But it should really just leave that area blank and pull up, because what If I didn’t want anything there ya know.
http://prntscr.com/auwh5rHey,
Add this into the custom css box in the Salient options panel if you’d like to remove it:
.pricing-column .interval {
display: none;
}
Cheers
I cannot seem for the life of me to create a row that has text in it, where that row Background has a hover change of color, but only expands width wise with 7% left and right margins! It seems the content inside the row will allow a margin, but the background color it’s self I can only seem to get it to expand full width.
This kind of explains my issue here: http://prntscr.com/auw1dg This is an example of what I’m trying to achieve if the first didn’t help: http://prntscr.com/auw1y1Here’s my link: http://brightleafweb.com/new5/you-build-it/
Hey,
Try add this into the custom css box in the Salient options panel:
.row-bg.using-bg-color {
margin: 0 0 0 7%;
width: 86%!important;
}
Cheers
thank you. This seems to work for the row background, but not for the column that is the only column in this row. The reason why I want it to work on the column as opposed to the row is that the Row properties don’t allow a background hover option, only the Row, as I’m trying to mimic this column as if it were a button
Here’s what it does when that class is applied to the row (does nothing when applied to the column) http://prntscr.com/av960a
http://prntscr.com/av968w http://brightleafweb.com/new5/you-build-it/Thank you!
also this changes all of my rows background to do this. I only need it for that one particular column/ row
bump
Hey – the css can be kept to a single row by adding a class to that row and targeting it with that however looking back over your request it appears i’m still not clear what you’re trying to accomplish. You’re initial example image shows a column contained in the normal way which would be possible with column options http://i.imgur.com/aYM09xt.png – it seems you already have that setup with your See all features text expanding to the edges of the contain and allowing a link with hover color change acting as a very large button
Fantastically built theme, works like a charm but the latest update makes multilingual plugins and theme string translation useless. Tried the methods they recommend in their own documentation and they’re either not up to date or just plain wrong. Heck, even after trying with every translation plugin available, Theme Nectar support will refer to plugin support instead of they actually sorting out an issue that is clearly well documented. If you plan on using Salient for a website that won’t be in English, think twice before you buy into a massive headache.
Hey, there’s no confirmed issues with Salient not working with translation – please share your ticket ID in regards so I can see what you’re referring to
Cheers
Hi Salient.
My website is www.sonderdesign.com
I’d like to correct the Preorder button in blue in the top right hand corner so it is colinear with the rest of the menu items?
Here is the CSS to set the color but there isn’t any other code for this menu.
Also how do I reduce the padding so the header is thinner – ie no padding above and below the top left icon whilst preserving the logo size.
body header#top nav > ul > li.menu-button a { box-shadow: 0 -1px rgba(0, 0, 0, 0.1) inset; -moz-box-shadow: 0 -1px rgba(0, 0, 0, 0.1) inset; -webkit-box-shadow: 0 -1px rgba(0, 0, 0, 0.1) inset; -o-box-shadow: 0 -1px rgba(0, 0, 0, 0.1) inset; transition: opacity 0.3s linear; -moz-transition: opacity 0.3s linear; -webkit-transition: opacity 0.3s linear; -o-transition: opacity 0.3s linear; background-color: #005ae9; padding: 6px 8px!important; margin-top: 21px!important; color: #ffffff!important; top: -3px; border-radius: 5px 5px 5px 5px; font-family: ‘Open Sans’; font-size: 20px; letter-spacing: 2px!important; text-transform: none; }
Hey,
1. Is there a reason you’re not using the “Menu Item Style” available when editing your menu items in the appearance > menus tab of your admin panel for this styling as shown in the corporate demo?
2. You can adjust this spacing by setting your header padding in the Salient options panel > header navigation tab. Use a value such as “15”
Cheers
Thanks.
1. I didn’t use the “menu item style” because I can’t have rounded edges of the colored boxes. Do you also have a link to the corporate demo?
2. Thanks – I have no padding set so it automatically had a preset value, I changed to 15 and it fixed the menu padding and the menu position too.
Hey,
1. themenectar.com/demo/salient-corporate – I would still use the menu item style and then use css to round the edges if you don’t want to use the rounded button styling in the Salient options panel
Cheers
I’ll try that, is there any design guides or way I can import / copy and change elements from Salient corporate?
Hey,
You’d need to import the corporate demo from the options panel demo importer but that would overwrite your current options so if you go that route, make sure to backup your settings first
Cheers
Hi There,
Can your theme / pagebuilder achieve the same as the following:
https://www.webwizards.com.au/ – Under our services, when you select a service, It fades the other services and adds brackets around the text.If this can be achieved, i will buy your theme ASAP as a client of mine has requested it.
Cheers,
Hey,
Unfortunately that would require custom development as there’s nothing in Salient by default for that effect
Cheers
Hi there,
Since early this week, I could not see all my pictures in my website and my home page using Nectare slider was blank. I fixed these issues in 2 steps : 1. Display of pictures issue : I updated my version to Salient 7.0.8, and Visual Composer to 4.11.2 (see post from ThemeNectar “In regards to WordPress 4.5”) 2. Blank homepage: I deactivated a few plugins and everything came back to normal.
Hope this help...Hey,
Thanks for sharing your scenario and yes, Salient VC 4.11.2 is the only WP 4.5 compatible version
Cheers!
still not working after update…salient visual composer not working? Thoughts?
sorry I fixed the issue..I forgot to update the vis composer plugin as well…
Hey, glad you got it sorted
Hey there! I seem to be having problems with the category pages for my blog. The category pages (which are auto generated, right?) exist, but the posts appear to be off the screen to the right. Two examples: http://pgrin.com/category/adventures/california/, http://pgrin.com/category/moments-in-time/
P/S, happening with tags, too: http://pgrin.com/tag/point-reyes/
Hello again, nevermind, the update to 7.0.7 fixed it.
Hey, glad to hear you got it sorted
Cheers
Anyone know why the media uploaded provides an HTTP failure? Even uploading via FTP doesn’t show images in media library… Have the updated 7.0.8 version.
Hey,
Have you checked with your hosting company in regards? There’s no known issue in Salient that causes this
Cheers
I installed a plugin from a resource I found within Wordpress forums. Thanks for the reply. I’ve been a huge fan of this theme!
You’re very welcome
I recently had to update my theme from version 5 to version 7 because the latest WordPress update was causing problems so now I’m getting a message stating that I need to download “Salient Visual Composer.”
I do not know what is that, can anyone enlighten me with what I need to do?
My website: www.jmondesir.com
Nevermind lol I think I got 
Hey, glad to hear
Hi Salient!
I’m working on http://katehorsman.com/kate-horsman-blog/
I’m using the blog element from salient visual composer, with masonry no sidebar.
Is it somehow possible to make it 3 columns instead of 4?
Thanks!!
Hey,
Add this into the custom css box in the Salient options panel:
@media only screen and (max-width: 1300px) and (min-width: 990px) {
body .portfolio-items.constrain-max-cols.no-masonry .col.elastic-portfolio-item, body #post-area.masonry.meta_overlaid .masonry-blog-item.regular {
width: 33%!important;
}
}
Cheers
Worked perfectly!! Thank you!!!
You’re welcome
