26722 comments found.
Hi, i have carousel on top of the page but i wnat to remove padding on the left and right of the row. Is that possible? Even if i select full width there is always padding on the left and right of the row.
Thanks
Hello,
In order to have full width row – you need to use Full Width page template, and the row that’s holding the carousel should have type: Full Width.
If you still have it, submit a ticket to https://qode.ticksy.com , with a link to your page, and our support will have a look.
Qode
Needed to change just one line in header.php in order for SSL to work (qode favicon link always comes through as plain http). I can move the whole file to child theme, but it seems a waste for just a one-line change. Is there a better way?
Hello,
Unfortunately no. You can either use child theme, or since it’s a very small change, make it in parent theme, and repeat again after theme updates.
Qode
Hello,
I can’t set the logo in my website. Could you tell me where is the issue please? http://www.labriquedesign.com/Thank you
Hello,
Please update your theme and Visual Composer to the latest versions :
Here are the instructions for theme update: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And here are the plugin update instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
and delete browser cache after it, since you updated your WordPress to the 4.5 version without previously updating the theme to the compatible version.
Qode
Hi, does Bridge set/use cookies?
Hello,
Not by default.
Qode
Hi I have updated wordpress, theme and visual composer. The fact is that now i cannot edit the text block in a page. I just don’t see text blocks anymore… the visual composer seems to be there and working, but I cannot edit past content because I cannot see it..
Hello,
Please make sure you’re using latest Bridge 9.1.3, that includes Visual Composer 4.11.2.1
Here are the instructions for theme update: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And here are the plugin update instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
If the problem is still on, please submit a private ticket to https://qode.ticksy.com , with WP admin access for your site.
Qode
hi, can I modify the looks of the shop, and like modify the “add to cart”? or do you guys have a few design preset for the shop? I mean the design of how the shop looks like and the “add to cart” options? Thanks!
Hello,
In Qode Options -> WooCommerce you can set your desired styles for WooCommerce pages.
Also, you can use WooCommerce elements from Visual Composer, to create shop page in your desired manner.
For add to cart button, you can again apply your own font, color, hover design styles…
Qode
Hi, I have 4 questions about this theme if you could help me please:
1. Can fonts be changed easily? we use specific google fonts and need to be flexible on that
2. We need to alternate links (in the masonry section) with plane text blocks (only information that doesn’t link anywhere)
3. Does it use cookies?
4. Can we show the blogposts without the featured image on the landing page?
Thanks!
Hello,
1. Yes, nothing to worry about this one.All the google fonts are available, and there are direct options in theme options to set desired font for each element.
2. This can be done yes.
3. No, users who want to use it implement them on their own.
4. Yes it’s possible.
Qode
2. can be achieved easily ? no code need it?
Hi again,
No code needed for 2 
Qode
This awesome theme is on 5th place in our top 10 WordPress theme list check it here https://www.youtube.com/watch?v=lPQsWjSnDzA
Hello,
Thanks for putting Bridge into you list :))
Qode
Hi, I’m using the bridge theme and I love it. I cant seem to find how to change the logo of the transparent layer for the navigation overlay. I’ve changed all the logos on the Quode options and its still showing up. Please help.
I cant find how to change the Contact Us button on the contact form. How do I do that?
Hello,
If you’re referring to Fullscreen menu, then the logo is set in Qode Options -> Header -> FullScreen menu http://screencast.com/t/1DD1d28Pt
That button is using default button styles from Qode Options -> Elements -> Buttons. If you need to change the text, this is theme label marked for translation, and you can use poedit software to translate it, or change directly in contact-page.php template.
Qode
Hello, In blog demos .. is the width of content is adjustable ?
Hello,
Yes, for the content area you can choose one of three predefined width values http://screencast.com/t/L4VQMyl6
Qode
Good afternoon,
Quick question: is there an option to have sticky sidebar in any page? Our just for portfolio?
Thanks!
Hello,
Unfortunately, we don’t have that options. You would need to look for some plugin for this.
Qode
it is possible to get my money back? This theme is slow as hell.
Hello,
We have to disagree, our Bridge theme is not a slow theme. Can you please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, and our support team will do some testing of it’s performance, to see what’s causing this and provide tips for improving the speed.
Qode
maybe I have slow hosting but Im not happy for this product and I wan’t to use it after few minutes..
other themes working fine on my hosting
other question, is it possible to change visual composer language?
Hi,
You will have to contact Envato about money back, we are only exclusive authors on this market.
Regarding Visual Composer language, yes it is possible, but it would be the best if you contact plugin authors for this.
Qode
hello, i upgrade wordpress 4.5 and now tab shortcode is not working in backend. please tell me how to solve this problem. i cant upgrade theme because i have made lot of change in theme. so please tell me how to fix this bug.
thanks
Hello,
This problem was with Visual Composer 4.11.2 , they have corrected it in latest version, that we released in Bridge 9.1.3 few days ago.
You need to update your theme first to the latest version, and then to update VC plugin that’s included:
Here are the update instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
After it, make sure to update Visual Composer plugin as well: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Qode
HI My client has purchased your bridge theme and also has paid vc but still logo is not coming. Can you tell me what are the issue. http://www.barrowsandforrester.co.uk/invest/get-in-touch/
Hello,
The problem is caused by incompatibility between theme version you have and WP version http://screencast.com/t/vNT7QuCHGhcM
Since you updated WP to newest version, you need to update the theme to the version that brought compatibility with WP 4.5
Here are the instructions for theme update: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
After it, make sure to delete browser cache.
Qode
Hi, I have a problem with visual composer. After the update of wordpress, VC doesn’ t work, could you please help me? Maybe I need to update VC to the last version, but I’ don’t know how can I do it. Many Thanks Valentina
Hello,
Within the latest theme update that we released two days ago (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Qode
Hello, I have followed your suggestions but Visual Composer still not working. do you know why? many thanks Valentina
Hi again Valentina,
Do you have Bridge 9.1.3 and Visual Composer 4.11.2.1 versions now?
Check if you have those, and clear browser cache.
It has to work then, that combination is tested and stable with latest WP updates.
Qode
Yes I have the version you mentioned but when I try to modify a page created with the previous version of Visual Composer, I can’t do it. I can only add new element but not modify the element previously added.
Then please submit a private ticket to https://qode.ticksy.com with a link to your site and WP admin access so that our support can inspect this.
Hello all, that’s a pre sale question. Is the integration with bbpress easy to add on your theme?
Hello,
Thanks for your message. Unfortunately our theme has not been styled for the bbPress plugin. Plugin will work fine, but there will be no styles to match theme design.
Qode
Hello, I have the version 7.0 and want to get the latest update templates. How I can upgrade?
Hello,
Here are the update instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
After it, make sure to update Visual Composer plugin as well: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Qode
Hi,
I have a portfolio type “Hover text” and its hover state isn´t working in mobile. I have changed the properties css of the element ”.projects_holder article span.text_holder” to display:block and opacity:1, but it is still hidden. I need to see the div with the portfolio information.
Can you hep me? Thanks
Hello,
Please submit a ticket to https://qode.ticksy.com , with a link to your page, and our support team will check this and provide help.
Qode
Hi,
On my portfolio page I see this: http://www.mysite.com/portfolio_page/post-title/
Can you help me how can i change this slug: “porfolio_page” ?
I want to see only “portfolio”
Thanks.
Hello,
In your WP admin -> Portfolio -> Portfolio Single define the slug you want, just make sure it’s unique word http://screencast.com/t/0K8tKGFF
After entering slug, navigate to Settings -> Permalinks and click “Save” in order for changes to take effect
Qode
Thank you so much for quick and great support.
You’re welcome
Dear Support,
Can I transfer a bought Bridge theme to a new domain? I want to switch from www.swansong-memorials.com to www.dutchdesignmemorials.com
I’ve bought the Envato Bridge theme for the swansong domain, but I want to transfer the website to the Dutch Design website, is that possible?
Thank you in advance!
Hello,
Yes, you’re allowed to migrate the site of course, as long as you keep using it on one domain (you’ll need to purchase theme again if you want to build new site on second domain after it)
Qode
Ok thanks! How can I easily migrate the site to the new domain? I don’t have an expertise in FTP, so if there is a easier way that would be great!
Hello,
You can find detail instructions on this link http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/ (don’t worry about the title, procedure is totally the same for live servers).
It’s not complex task, but If you’re unsure, you should consult someone with experience to help you with migration.
Qode
