Hi mygeneralstore

It depends on portfolio item type if it supports full width.

You just copy the URL of our demo item and I will give you the directions how to create it.

You should import demo content of Kalium in order to be able to understand how layouts are build, those will be guiding examples for you.

Best regards,
Arlind

ok and which setting do i have to take to get 2 pics or 3 pics in a row without any borders except in the middle?

i found it sorry

Hi myk378,

Glad to hear that

Cheers!
—Ylli

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi dear Art en Ylli, de latest update fixed this question. You can discard the email I have sent you today. Thanks a lot! Have a nice day, -Reinier

Hi Reinier,

It’s good to hear that your issue has been fixed

Kind Regards,
Art

Hi oliver,

This problem is happening because you are using an old version of our theme (1.8.7.1) and the latest version for the moment is (1.8.9), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Very Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind regards,
—Ylli

Hi moschx

Thank you for such kind words, we are happy that you love this theme.

To change menu skin and logo for specific page, simply go to Edit page, Parameters and Options > Page Options > Logo and Menu, as shown in the image below:

(view large version)

As for the slider, it is weird sometimes in some hosting environments all content gets imported successfully only revolution slider cannot be imported, it has to do something with import process of Rev slider, method developed by their team. So no worries about that, its just your case and if you switch your hosting environment it will probably work because each host has different configuration.

P.S: You have created some other tickets, in the future if you have any question, please don’t create a new ticket but just find a ticket that you have wrote to us earlier and just reply there with your new question, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Best regards,
Arlind

Hi ALTAGRACIA,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Done, thanks!

Hi ALTAGRACIA,

Glad to hear that, I will reply to your ticket soon

Kind regards,
—Ylli

Hi Pau,

Thanks for reaching out! Would you mind providing us with the link to your site and confirm that you are using the latest version of the theme? Meanwhile, make sure that you have more than ten portfolio items and kindly take a look at: (http://drops.laborator.co/uQ ).

Best,
Imran

Hi Imran, i have more than ten portfolios items and the appearance are the same (http://drops.laborator.co/uQ). but a check of the latest version = Your theme requires an update!

Required version is: 1.8.8.1 Your version: 1.8.9 ??

Best, Paul

Hi Paul,

Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind regards,
—Ylli

Hi Mitch,

Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that.

If any of theme required plugins has released new update after the date that we released Kalium 1.8.9, we will include the latest version of that plugin in the next update.

You never need to buy any premium plugins that comes with our theme

Kind regards,
—Ylli

Thank you!

Glad to hear that

Cheers!
—Ylli

Hi Nick,

Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind regards,
—Ylli

Hi mayisland,

Glad to hear that you found the answer

The font size that i wrote to you works for all the screen sizes.

Kind regards,
—Ylli

Thanks for the help. Is it not possible to font size adjust separately?

Hi mayisland,

Yes that is possible, just put the CSS codes with the desired sizes on the Responsive tab.

(view large version)

Kind regards,
—Ylli

Hi there,

I just wanted to make sure if this is a theme issue or not by checking our demos but it seems that in our demos there is no issue with the Product Categories.

We can help you on any user that has purchased the theme and it’s support, so to proceed further you should subscribe for extra support.

Kind Regards,
Art

Hi, I purchased the support extension.

Could you tell me what do you need to have a deeper look on my website?

Url / ftp ? / WP access? and where I write all this informations that i would like confidential?

Thanks for your help.

Hi Commonplacesasbl,

Can you please send us your WP and FTP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi willerific,

Can you please try to be very specific about the question and explain it more to us, what exactly your are trying to add there or something more. In this way we can easily understand you and give you the proper answer

Kind regards,
—Ylli

Hello! Sorry it’s me being stupid I’ve fixed it now! But my next question is where can I edit the map design (colours) in the contact page? I have found how to edit the placeholder and lon and lat coordinates but how do I edit the colours?

Hi willerific,

If you want to apply map style or how you say color then please go to this site:

(view large version)
Then paste that code to Map Style in the Map shortcode.

P.S: Note that the answer may already be posted so search within the forum before asking a question, there is a chance that you will find the same question answered

Thanks for your understanding!

Kind regards,
—Ylli

Hi Tiina

Its so weird! Do you change any setting in the mean time or do the widgets automatically disappear?

This might be an issue of a plugin I guess, because if you see, we use the latest theme version and widgets always remain the same on all demo we use them.

Best regards,
Arlind

Hi Arlind,

this certainly has got something to do with updates, since last night wp did an automatic system update into 4.5.1 and the blimming footer widgets are gone into the wind again

Any thoughts? Should I take this up with the service provider?

Kind regards,

Tiina

Hi Tiina,

That would be the best, because I sincerely don’t know what exactly is causing this. I am really sorry about that, but there should be some kind of database reset which may be related to a auto-restore or similar thing.

Best regards,
Arlind

Hi designerldg,

You have some problems on the Visual Composer, as you can see here

(view large version)

so can you please check that code and see if you can fix it.

Kind regards,
—Ylli

I m afraid I’ m not able to fix the code there. Could you please be kind enough to help me fix this.

Kind regards,

ps: A developer did some slight css code customizations on my site – I did not do them myself. However I would feel more confident if you fix this since I dont want to have any similar problems net time I update.

Hi designerldg,

We will try if we can do something there, if we can’t do anything, you will need to recreate that page again.

So can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi guys, how do we change in-text link color? We have tried using the laborator menu area (specifically the link one) but that only changes our logo color. thanks a lot

Hi guys, we saw that you previously helped some people with hover effects, and we’re hoping you could advise us on the following: can we make a hover effect of an inner column or of a column (and at the same time make the text color change when hovering)? http://cubeupload.com/im/lzY88R.png

Hi ije_oma

As for the questions in the first thread, I have replied to you via email and managed to fix most of them.

Here are my answers for your remaining questions:

Hi guys, how do we reduce the size of the images on this page http://cubeupload.com/im/2qkgik.png (post masonry grid) to something with this size https://www.nowness.com/? Thanks

1. This widget is developed by Visual Composer team so it would be great if you can ask this question to their forum here.

Hi guys, how do we change in-text link color? We have tried using the laborator menu area (specifically the link one) but that only changes our logo color. thanks a lot

2. I don’t exactly know where you want to change this color, please can you guide me with a screenshot and what color do you want to set?

Hi guys, we saw that you previously helped some people with hover effects, and we’re hoping you could advise us on the following: can we make a hover effect of an inner column or of a column (and at the same time make the text color change when hovering)? http://cubeupload.com/im/lzY88R.png

3. This depends on what hover effect you want to set, it can be achieved with Custom CSS and that will be added to Visual Composer Custom CSS.

We have been answering to users with Portfolio Hover Effects which are already implemented in Page Options > Other Settings (only for portfolio items).

Hopefully this will help you.

Best regards,
Arlind

Hi Ylli,

My apologies, it should be up now!

Thanks, Missy

Hello, My site is live now, can you please help me?

Thanks, Missy

Hi Missy,

It seems that you haven’t installed or activated Visual Composer, so please go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind regards,
—Ylli

Hi rijutaagarwal,

Are you sure that you have attached featured images on those projects?

(view large version)

You need an image of your projects to be able to show those projects nice on your portfolio page.

Kind regards,
—Ylli

Hi lashavidia

Firstly let me thank you for such kind words, we are happy to hear them.

As for your spacing of your portfolio items, here apply this code, it should work for you:

.isotope-item.portfolio-item-type-1.with-padding.sm-half-padding-lr.grid-four.portfolio.type-portfolio.status-publish.has-post-thumbnail.hentry {
    padding-bottom: 0;
}

.portfolio-holder .product-box .info {
    padding-bottom: 0;
}

Best regards,
Arlind

Thank you for the code. For some reason it only affects the spacing between the 1st and 2nd rows. All others remain the same. it kind of works if i go through and assign the code to each individual image, but I feel like there must be a default spacing somewhere that effects them globally.

All I’m trying to do is get the vertical and horizontal spacing to be the same for the entire portfolio grid. Is the portfolio grid layout js based?

Thanks again for your help.

Hi lashavidia,

It seems that the code I gave you is not selecting all elements otherwise would have to fix the spacing without needing to enter it for each element, so here is another code that will works, because I tested in your page and was working fine (delete the last one I gave you):

.portfolio-holder .isotope-item {
    padding-bottom: 0 !important;
}

.portfolio-holder .product-box .info {
    padding-bottom: 0 !important;
}

Best regards,
Arlind

Hi there,

Can you please add the code below to Custom CSS

@media (min-width: 1200px) {
    .container {
        width: 1400px;
    }
}

Kind regards,
—Ylli

Thanks a lot, it works!

Hi Alex,

Glad to hear that

Kind regards,
—Ylli

Hi William,

You are using an old version of our theme 1.8.7.1) and the latest version for the moment is (1.8.9), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
Art

Thanks a lot, I updated the theme and everything its ok now

Hi William,

Glad to hear that

P.S: If you like our theme, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don’t know how, just open this link).

A huge thank you from Laborator in advance!

Kind regards,
Art