19058 comments found.
Hi,
this box on the map is not a pointer. It’s just kid of information about the office address. If you want, you can remove this misleading arrow at the bottom with the following css:
.column_map .google-map-contact-wrapper .get_in_touch::after { display: none !important; }
Thanks!
Hi, just working on my clients site and on the home page the ‘d’ at the end of the word Cherrywood in this heading ‘Welcome to Cherrywood Vet Clinic’ is being cut off – any idea how to stop this? URL to site is here http://cherrywoodvetclinic.octidigital.com/wordpress/
Hi,
would be great if you can show us what you mean because if you look at http://pasteboard.co/yfy8wx4.png you see that heading is fine and nothing is cut.
Thanks!
Sorry forgot to add that your need to view it on an iPhone 4s or iPhone 5. Once you do this you will be able to see issue
In addition to the query above…...on the Golf theme, two quick questions:
1) how do I increase the size of ‘just the logo’ as it appears on mobile devices? I want it to be a different size when viewed on desktops 2) Is there a way to have a label instead of the burger menu when the site is viewed on mobile devices?
Cheers
Yes, we did it of course and did not noticed anything wrong. Would be great if you can show us on screenshot how it looks like on your end.
1) To increase logo on mobile, you need to use extra css:
@media only screen and (max-width: 767px) {
#Top_bar .logo #logo { margin: 0 !important; }
}
2) Yes, it is possible. You can do this under Theme options > Responsive section where Menu Button | Text field is.
Hi,
Thanks for your responses and have a few further queries:
1) where do I send screenshot if iPhone screen error to? Do you have an email for support? 2) I added the CSS to increase the logo size on a smartphone but it doesn’t do anything? 3) Have updated menu to text…..how do I increase font size?
Thanks
1) You can send us screenshot here with any online tool like http://pasteboard.co/ or if you prefer to do this privately, you can use contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
2) Where did you added this code? We did checked above link and this code has not beed added anywhere.
3) You still have default responsive menu icon. Please send us link to page where you replaced default icon with text so we can give you right css to change it’s size.
1) okay no worries – the URL is http://pasteboard.co/CkZTXTs.png 2) have added the CSS you provided above into the CSS 3) If you view the site here (http://octidigital.forrestlittle.ie/wordpress/) on a smart phone, you will see that I have changed the default responsive icon to be text based.
Cheers
1) That’s weird because it does not look the same on our end. However, the following css should help you:
.fancy_heading .title { word-wrap: break-word !important; }
2) Each css should be added under Theme options > Custom CSS & JS > Custom CSS section. You didn’t added it into that section for sure because we checked your site and this code does not exist.
3) To change this size, you need to use extra css then:
#Top_bar a.responsive-menu-toggle span { font-size: 20px !important; }
thanks for all of this…....I am now having a new issue re the main navigation menu here – http://octidigital.forrestlittle.ie/wordpress/
Basically, everytime I add two new custom link pages to the top menu they aren’t appearing after I save it. Actually, what tends to happen sometimes is that the menu location under ‘manage locations’ defaults to ‘SELECT A MENU’ so as a result all the buttons and sub-buttons are all mixed up and the two new buttons are never added?
Scratching my head over this one as it was working fine a while ago.
Cheers
If you are unable to save menu items it means you have limits on server side. More details about that you can read on support forum.
Hello, how are you? I have a problem. When you delete or change something on the page and try to save it does not work. All I’ve done is lost.
Hi,
please send us private message via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact with dashboard access so we can have a look on it.
Thanks!
Hi there,
Just testing the clinic theme on mobile and the header area has a large space before any content, can this be fixed?
Hi,
please send us link to that page so we can check where this space come from.
Thanks!
HI, I would like to know if I can sell a website made with BeTheme to a single client buying the regular license (using the license once).
Hey,
it depends what you mean. If you mean to get the BeTheme, install it on client’s server, create content and sell it as a complete site, then yes, it is possible of course.
Thanks for your interest in Be 
Hi, I would like to have different menu font colors (normal and hoover): a color set when background is trasparent (opening page) and a different color set when I scroll down and header background becames white. Because I have white font color for menu and when I scroll down menu item disappear (they have the same color of background). Is it possible?
thanx
Fede
Hey Fede,
please send us link to page where you want to change those colors and we will see what we can do for you.
Thanks for choosing Be
Hi in the meantime, I solved by myself! thanks anyway
Great, glad to know that you sorted it yourself.
Hey, the visual editor is not scrolling, is useless that way, how can it be fixed?
Hi,
this is WP’s feature, not theme and it works the same way with any other theme (including defaults). Please take a look at support forum where we explained how to turn this feature off.
Thanks!
Hi, is it possible to use “the events calendar” on bebakery demo? Thank´s for your answer.
Hey,
yes, it is possible. The Events Calendar plugin is compatible with BeTheme.
Thanks for your interest in Be! 
HI, thank for great theme! I can’t find where to change the color of hover on product page ( also category page ) http://goo.gl/6u21yz . When you come over picture with mouse there is cart icon with blue background, could you please let me know where to change this? Thank you.
Hey,
you can change it’s background with an extra css:
.image_frame .image_wrapper .image_links, .portfolio_group.masonry-hover .portfolio-item .masonry-hover-wrapper .hover-desc { background: #000 !important; }
Thanks
Hi, thanks for your reply I copied this to theme childs style.css but the result is same 
When you move mouse over product picture ( http://goo.gl/lPk9lm ) there is still blue background of the zoom icon. Also recommended product below has got same background with icons on hover. Should I change this in Woocommerces css?
Above css should be pasted under Theme options > Custom CSS & JS > Custom CSS section. This is the section where all css’s should be stored.
Sooo simple, thank you very much
You are welcome!
How to remove white space footer above? white space only appear when i open the site using my tablet
Hi,
please send us link to page where you got this white space so we can have a look on it.
Thanks for choosing Be!
Not sure if that’s what you mean but you are probably talking about “section-post-footer”. If that’s what you mean, you can remove it with an extra css:
.section.section-page-footer { display: none !important; }
yeah it’s working, now the white space in mobile gone. thanks a lot!
You are welcome!
Hello! How can I move navigation arrow option on a page up so that it is shown above the fold. Right now I have it activated but I have to scroll down to see it which takes away from the use of it. Thanks!
Hey,
would be great if you can show us on screenshot how it looks like on your side and also please do not forget to provide link to page where you got it so we can have a look on it and find the right solution.
Thanks
Here is the site home page http://addictionfoundation.net/ and here is the navigation arrow that you have to scroll down to see: http://addictionfoundation.net/wp-content/uploads/2016/04/Capture1.png. And here is the backend homepage where I selected the navigation arrows turned on: http://addictionfoundation.net/wp-content/uploads/2016/04/Capture.png. I’d just like that nav button to move up on the page so it’s visible without having to scroll down. Hope that makes sense!
Ok, got it. So to move those navigations up, you need to use an extra css:
.section.has-navi .section-nav.next { bottom: 135px !important; }
I added it under Appearance>BeTheme Options>Custom CSS & JS and it didn’t move it up at all. Let me know if I need to insert the css elsewhere. Thanks!
We suggest to compare the css we gave you above and the one you pasted. If you look more carefully, you will see that both codes are different.
Ah, got it! Perfect! Thanks so much!
You are welcome
Hi! I see that in the version released today: ” Added: Muffin Menu Widget – 4th level padding” There is an estimated date of when they will add the option to the menu second level is displayed by clicking (show on clic) and not only in hover?
Sorry for so insistently but when there are multiple levels in the menu is almost impossible to navigate submenus with the option: show on hover
So many tanks!
Hey,
we were thinking about it recently but to be honest we didn’t found the golden mean. The main problem is what will happen with the menu item if someone will click on it, sub-menu will expand. But what with the item click to go to another page? For most people, clicking on menu item should take them to the inner page. How this supposed to look like in your mean?
Thanks
I think not fully understand. I send a private message the link so you see what I mean. Thank you!
Ok, thanks!
Hi guys.
Adding images to media grid or image gallery in visual composer (images are already uploaded to media) makes my site crash because it uses all the server resources. I updated the theme and theme and the problem persists.
This is happening since 2 weeks ago. Any ideas on how can I solve this?
Hi,
did you made the update of VC version? Recent 4.5 WP version is not compatible with older versions of VC plugin and this might be the reason why you got these issues. You can switch to any default wp theme and you will see that this is unrelated to theme.
P.S. We can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.
Thanks!
Hi guys. I’m still on Wordpress 4.2.7, and theme version 12.8. Any ideas?
Didn’t knew about the support. First time I need assistance after a considerable amount of time since I bought it. I have 4 licences. Do they add up on support? Any help is very much appreciated. Thanks.
We didn’t asked about WP or theme version. Like we wrote above, you must update Visual Composer to recent version.
In reference to support, please check Item Support Policy.
Heads up:
Getting the following error on chrome’s dev tool console: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
It’s also present on your demos (check aquapark for example)
Hi,
thanks for the info. However, this is only the information (not an error) and does not have any impact on how google maps works. Anyway, we will see while next update if it’s possible to get rid of this warning somehow.
Thanks!
When i click on “Save Change” in Betheme Options i redirect to the home page and the change don’t happen, it’s an incompatibility with the latest version of wordress? Can you fix it?
Hi,
please send us private message thru contact form on the right side at http://themeforest.net/user/muffingroup#contact with dashboard access so we can have a look on it.
Thanks
Ok i have send!
Thanks!
Hello, I installed betheme , why I coudln’t import Demo for NGO layout, it isn’t on the list where can I install it from!?
Hey,
if Be|NGO is not on your list under BeTheme Demo Data, it means you have older theme version and need to update it to latest one.
Thanks!
How can I update ?
All details about theme update you can read in the documentation.
Hey guys,
When I installed the latest version of this theme on my site and the new visual composer, all the templates (i.e. within the visual composer editor), are now no longer displaying a thumbnail image to show you an example of what you’re about to insert into the page.
Is it meant to be like this? Before it had a nice little thumbnail example to show you what it will look like first, and you could see all the template thumbnails at once. Now the only way to see is to click a drop down arrow on the right.
Screenshot maybe explains it better: http://imgur.com/gnBLdq0
Have you seen this? Any idea how to fix it?
Only change I’ve done is migrate the site live, and update to the latest theme and VC plugin.
Thanks!
Hi,
please send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact with dashboard access so we can check it.
Thanks!
ok, will send it through now
Thanks!
Hi there,
Can the clinic theme background on the top of the home page (behind the text boxes) become a slider, can the image change?
Hi,
this is background image which is necessary because there is some boxes on the right side. However, if you want to replace that section with Slider Revolution, please remove that section thru Muffin Builder and set the slider for that page with Revolution Slider drop-down field under Page Options section.
Thanks!
Hello, I use the demo DIGITAL and I shall wish to deactivate the white border around the site but I do not know how to make. How may I make?
Hi,
we can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.
Thanks!
Hi! I generate a accordion with 5 sections . when I build a link to a specific section of the accordion from another section ( the link is something like this: www.web.com/sometext/#section-acordion-01 ) loads the page and the effect of section deploys automatically generated # section- acordion accordion -01 , but as soon as it finishes loading repeats and reopens the same section in tehe accordion .
ie once the accordion open properly, but instantly as just opened this section in accordion is reopened for the second time. you understand? Tanks!
Hey,
please send us link to page where this happens and we will have a look on it.
Thanks!
Hi! I send you the link for private because the site is still in the testing phase. Tanks!
Thanks!
