I’m using wp 4.4.3

Hello,

Please make sure you have installed all the required plugins after you installed the theme. Especially Select Core plugin.

You should see a notification at the top of your WP admin that this is a required plugin, and make sure to install/activate it.

If you still have issues, contact our support by submitting a ticket to https://select.ticksy.com

Select

Private Ticket #760916

Seriously my client is losing sales

Hi again,

We’ve contacted our support team now, your ticket will be urgently processed. You should hear back from them really soon on ticksy.

Select

ok i fixed that but how do i get rid of the search icon

Hello,

The search icon can be removed in Appearance -> Widgets, by deleting Select Search Opener widget from Right From main Menu widget area.

Select

Hello,

Really sorry to read such an impression

We will work on improving our documentation in the future. Unfortunately, for the moment, we don’t have video tutorials for our themes.

By importing our demo site – you should get completely the same site like the demo presented, and you can see how it’s all made and set up, that’s the recommended way of starting your work.

We encourage to go for our support, at least for getting demo properly imported, so you can start from there.

Select

Hi,

Yes, Suprema is compatible with Microsoft Edge browser.

Select

Thank you

No problem, you’re welcome.

Hello,

Only the default shop page includes pagination, the other pages that are created using elements from Visual Composer don’t offer this possibility.

Select

HI

No, you don’t need to buy it. We have extended licence for it and we have integrated it in our theme, so there is no need for buying it. Also we are regularly updating it so users could have latest versions of VC plugin. So, disregard that message and keep using our VC like before.

Select

I see, but I can’t figure out how to use it.. In other themes that I used before, I would find a “Theme options” button where I could edit everything related to the theme on my website. Here I don’t know where I can start editing my website. Could you give me a few hints where I can find the editor?

Hi again,

Did you import our demo content? If yes, then you can go to Pages -> open each page, and you will see content editor , so you can start editing your content.

Make sure to have theme’s official documentation http://suprema.select-themes.com/documentation/

and for any help you need , contact our support by submitting a ticket to https://select.ticksy.com , and they will guide you and provide any help you need.

Select

Hello,

Unfortunately, that feature is not available

Select

Hi,

Could you please submit a ticket https://select.ticksy.com/ and past us your site url with temp admin access so we could inspect a problem?

Select

Hi,

Thanks for taking interest in our theme

We will help you with any issue you have in order to setup your site, you can write us on https://select.ticksy.com/ and our support will help.

Also, there is documentation provided with theme, with step by step setup guide.

Select

How many do we add products max to home page?

Hi,

You can set as many as you like. We just set them on 12.

Select

I would really buy it !

Hi,

Thanks for taking interest in our theme

We would pass this to our managers and dev team for further consideration.

Select

Hello,

Thank you for the kind words:) Yes, you could change default color in admin > Select Options > General > First main color and just pick desired color there.

Select

Hi,

Please submit ticket to https://select.ticksy.com/ and include WP admin access so our support team can take a look

Select

Hello,

This message indicates about low Php version. Just contact your hosting service and ask them to upgrade your server PHP to 5.4x or higher, because the latest version of WordPress and all themes require that version because of security vulnerability and php functions we used in our theme. http://php.net/manual/en/language.oop5.paamayim-nekudotayim.php

Select

ty it’s works 4 me!

Glad to hear that you’re welcome.

Hello,

In your WP admin -> Select Options -> General , you can choose First main color for your site.

For some other changes, there are direct options in theme options, while for some, css should be written.

Select

Hey color changing became really a hard task for me. Please try to make it easier because it is eating all of valuable time.

How can i change button colors and button hover colors ??? Add to cart button colors as well..???

Hi,

Please submit ticket to https://select.ticksy.com/ and include WP admin access so our support team can help you.

Select

Hello,

For wishlist page, you should install and use YITH WooCommerce Wishlist plugin , that our theme’s compatible with.

For track your order, we built some content using default Visual Composer elements, and WooCommerces Order Tracking Form shortcode.

Note that you can import our demo site yes, and you will get all this pages included, so you can see how exactly they’re made.

Select

OK, thanks!

You’re welcome.

Hello,

Yes, generally each page uses some h1 tags. Single products title is using h1 , title area on pages is also using h1.

For the homepage, we haven’t used title area. But you can change all these subtitles seen on it to h1, those are created using text block element from Visual Composer.

Select

Hello,

Unfortunately, you would need to use some plugin for this. There’s not such a possibility by default within our theme.

Select

Hello,

Yes, main theme color can be changed to your desired directly from theme options.

Select