Hello,

Since we bought an extended license for LayerSlider, we can’t give you the purchase code of this plugin because of policy and terms of Theme Forest. However, the plugin will work just fine. We update the plugin through theme updates, and you are getting the latest version of this plugin with future theme updates.

Select

Hi,

Not sure if you are talking about portfolio or products.

If you are talking about products, it would be the best if you contact plugin authors for that (WooCommerce shop) or read theirs docs.

If you are talking about portfolio, unfortunately answer is ‘no’ for both questions.

Select

Hi,

1. We need to see you demo site in order to solve this. COuld you please submit a ticket on https://select.ticksy.com/ and past us your site url?

2. This could be done via some custom css, support team could provide you this too.

Select

Hi,

Yes, Select Slider is for full width pages only.

Regarding Select Carousel slider, you need to insert carousel items first in admin > Select Carousel section. After that, you need to insert “Select Carousel” shortcode anywhere on page.

Regarding image slider (600×400), you can use Select Image Slider or Image Gallery shortcodes.

Select

Hi,

Thanks a lot

Unfortunately, there is no option for that, sorry.

Select

Hi,

Thanks a lot

Unfortunately, that’s not possible.

Select

Hi,

That is a row with “Parallax” type selected. Edit row, and select it to be “Parallax” type, after that you will see the background image filed in which you can set the background image. “Check our portfolio” text is just ordinary content in that row.

Select

Hi,

It’s holiday today and on Monday and Tuesday and that’s why our support resources are limited, but still working. Please be patient, they will reply as soon as possible. Otherwise, you can contact Envato and talk about refund.

Select

Hi,

Besides documentation included with the theme, there is also our support team who can answer any question you have

Select

Hi,

You need to update theme, update VC (included with the theme) and then empty server and browser caches.

Select

Hello,

In Select Options -> Header & Footer -> you can set mobile menu background color http://screencast.com/t/DidOxhnr6

Select

Hello,

As we just checked, your sliders on several pages are working properly. If you still have this issue, submit a ticket to https://select.ticksy.com , and our support team will inspect this and help more.

Select

Hello,

Thanks for writing in. We will message our dev team to inspect this, to check is there a problem within the theme. In a meantime, you can contact our support by writing the private ticket to https://select.ticksy.com ,so they can inspect this and help.

Select

Hi again,

You can use this css for any page, just note that each page has it’s own ID, so you need to adjust the ID in the custom css code. It also depends on the header type you use.

Select

Is it different? I changed demo, and YT link, but the rest is the same and Your css do not work Could You help? <3

Thank You so much!

body.page-id-20843 header .holeder_for_hidden_menu { display: none; }

Hi again,

The css for this page would be:

body.page-id-20843 header .main_menu {
    display: none;
}

Select

Nevermind, I edited the contact page template php file and uploaded it with FTP. STILL having issue though with a huge gap between the contact form and the header. theres lots of white space that I can’t seem to get rid of with custom css…. ??? please help me. [I tried to use Contact form 7 instead of the theme contact template but it looked SO shitty and there doesn’t seem to be the ability to customise contact form 7 in this theme? maybe I bug I thought Id point out while I was at it.] Its taking me forever just to create a simple nice looking contact form! rolls eyes. deannaalys.com/contact

Hello,

Your site is in coming soon mode, so we can’t see the actual contact page. Submit a ticket to our support at https://select.ticksy.com , and enable them WP login in a private ticket, so they can inspect this space/gap you mentioned and provide help.

Select

Hello,

There’s no such option by default, but contact our support team at https://select.ticksy.com , so they can give you the instructions for some work-around that can be done for this to be achieved.

Select

It was successfully resolved. Also, when there was something, thank you!

Thanks for updating

Hello,

Please update your Hazel theme now, to the version 3.1 that was released few days ago.

Explained how is here (see Updating Hazel Theme): http://demo.select-themes.com/hazel-help/#!/introduction

after it, deactivate and delete Visual Composer, and click on notification to install/activate it again, to get the latest version.

And make sure to delete browser cache as well!

Select

Thanks for updating.

Hi again,

1. Yes, this gray bar is coming from title area. For the pages you don’t want to have title area, go to Pages -> that page -> Select Title, and set the option Show Title Area to NO http://screencast.com/t/G7cHkAAFaPi

Than this gray bar will be gone.

2.We just tested this, and your logo navigation takes us back to the home page regularly.

By the way you described it, it sounds like some plugin you use might be in conflict with Ajax page transitions. Try disabling third party plugins you use if you still have this issue.

Select

Thank You so much! But as I wtore. When I put – show title area -> NO photo under main manu go under main menu. I really don’t know where is the problem and why it happen like this. Is this problem with logo, its size or what?

thank YOu in advance

Hi again,

Try to disable title area like we mentioned, and add this css code in Select Options -> General -> Custom CSS field:

.content {
    margin-top: 214px;
}

Select