10688 comments found.
How to show Availability: In Stock / Out of Stock text on Category page for each product? I need the text on product listing page , like this showing in product view . What to add/edit in app\design\frontend\Smartwave\porto\Magento_Catalog\templates\product\list.phtml?
Nevermind. I found the solution myself. I have just to move the $_product->isSaleable() code part out of the ‘else’. 
Well, when you need any further help, pls kindly contact us via helpdesk (under Support section)/
Regards
I am interested in buying this theme, but I am justing wondering the server requirements for setting up this theme so that it is running fast. I noticed that the demo site is running very fast, can you please let me know the CPU and Memory information you are using or what is recommended? Many thanks.
Thanks for interested in our Porto,
You need to review the official Magento system requirements: http://magento.com/resources/system-requirements .
Let me know if you have any further question,
Regards
Why have you disabled the blog extension? How could I enable it?
Thanks for using Porto,
From Porto v 2.0, we excluded Blog extension for lisence issue. But our theme is compatible with AW Blog extension
Regards
I would like to have my logo bigger than the standard logo 111×50 px, but when I try to change the size using Logo Image Width and Height in Magento, it mess with the menu. How can I fix this?
Thank you!
Thanks for using Porto,
Please try to use the following content in Customization setting:
.header .logo img {
max-width: 120%;
}
Regards
Thank you, but it’s not doing the trick. The menu is still messed up.
Which header type are you using now?
REgards
I’m using header 3 with demo version 3. I’m running Magento 2.
Sorry for getting back to you very late,
You can use the following content in Customization Setting for this purpose:
.page-header.type3 .logo {
display: block;
margin: 20px 25px 25px 0;
float: left;
}
Thank you for getting back to me. I can now adjust width and height of the logo and top panel, but the menu I can only adjust width, but not height?
Hi i have installed this theme but now in admin->configuration->general->design has no options to change theme to porto just has robots.txt settings, im using the 2.0 magento theme. Any ideas
Thanks for using Porto.
Did you follow the documentation’s prepare installation step 5? http://newsmartwave.net/magento2/porto/documentation/#installation
5. Active SW Extensions, open command line in folder root of magento and run commands, php bin/magento setup:upgrade
Regards,
Yes I have done that.
Please send us your info detail via helpdesk (Under Support section) to get the check for that
REgards
Thanks
My product filters are not working. I have copied the code from the documentation: http://45.55.39.151/magento/porto/documentation/#homepageconfiguration
but it shows nothing!
Thanks for using Porto,
It seems permission issue. To fix, pls try:
Go to System > Permission > Block > add block “filterproducts/featured_home_list/Allowed”
If cannot fixed, pls try a full re-index. When we used featured products, we often had this issue and a re-index sorted it out.
Regards,
Hi, I am having a trouble with Megamenu. It is very slow and taking around 1200 queries to load on any page. How can I optimize it ? It is utilizing the bandwidth to a very high extent. Mainly function “drawMegaMenuItem” in Block > Navigation.php is taking lot of time to load. Please help me.
A large number of SQL queries are made by Catalog. Please be aware that ach time a Magento page is loaded, a series of database queries are made. Please try to run a test on catalog page on default Magento installation to see how many queries you get.
Regards,
Hi, checked in default magento installation, I was getting 300 queries on category listing page. But on porto theme same is taking around 800 queries. I am using Mgt Developer Toolbar for the query results. Specifically left navigation and megamenu are taking that amount of load. Please suggest
Did you try to set Flat Catalog category to Yes. This is not theme related. As i mentioned above, a large number of SQL queries are made by Catalog. Please also to disable SW Menu, and test this.
Regards
Hi, I have sent a couple of emails to your support already but have no response. I would like to buy this extension but need to uninstall Kallyas theme first. I need a list of tables that I have to delete in phpmyadmin. Please help!!!
P.S. List of tables for “Kallyas” theme, of course.
Sorry, i dont see any of your tickets in our support system. Also, could you pls comment through your purchase account.
Regards
This is my purchase account. What is url address for support now? Many of old pages are not working now.
Is Layout #13 not available yet within Magento v2?
Thanks for using Porto,
Yes, Layout #13 is not currently available on magento2. We are till updating Porto M2
Regards
Hi, its already available in version 2.2
Sorry for my confusion,
Its already available. Magento2 version now provides 11 demos from M1 version
Regards,
So Layout #13 is now available? We only see 1 to 11
Magento 2 version has different order for homepage variations, you can check one by one.
hi im waiting for reply to my ticket thanks
Please check the comment in your ticket,
Regards,
OK please check my reply in ticket
why you dont want to understand me? All the time you just tell me different things
ADD THIS extension is not working clearly: and you just offered me to disable it. Then why did you add this extension to the theme????
heyyy
Hello,
1. You showed three images into ticket, and want me add these custom menu in your mega menu. These are not theme issue, i am just trying to help you.
2. I just share you way to disable Add this, if not working, you pls notice me. I will check it then.
Please calm down, and work together.
Thanks for understanding.
Hello,
1. That images is a screenshot of your theme, demo 4. please check your theme.
2. Forget about this extension, its just important to fix megamenu.
Please be attention on my tickets. I already work with a developer but you should know this. Right?
Thanks for understanding.
Thanks for your reply,
Yes, those images are screenshot from our demo 4. You want all menu custom, dont want to show all categories in mega menu. So, Just sent you the content to add into your custom menu. Please reply the comment in your ticket!
Regards,
hi
when do you think maybe next version release will happen?
Thanks for using Porto.
We’re planning in the end of this month.
Hi, i cant add new posts to my blog. In Admin panel i cant access to Blog/Add posts, Blog/Posts Blog/comments or Blog/categories. My server works with php7
Thanks for using Porto,
Are you using AW Blog? Please try to reinstall this theme
Regards
Hi, Can you help me ? I want to move the price block & tier prices & add to box & stock qty to the right column in the product view page.
http://www.wypo.cl/media/PRINT.jpg
I am willing to pay for the job. Thanks.
There is no setting in Magento to do what you need. To do that, you will need some custom works from some files, such as view.phtml, addto.phtml… If you are intersted, pls contact us via email under Profile section.
Regards
Wish I had not bought this theme for Magento 2, too many problems and not getting fixed, various tickets, but still no resolutions, no problems with same Theme on my other Magento 1.9 website. How can I get my money back
Sorry for any inconvenience may caused you,
Actually, i fixed your issues yesterday. I dont know whether you did check it or not. Please check the commend in your ticket and give me feedback.
Regards,
Just checked your site again directly with your developer. Your mentioned issue was not theme issue. Could you please consider to change the review? We tried to help you as much as we can. Hope you to evaluate our effort for this theme and support to you so far, and leave at least 4 star review. Thanks for your understand.
Regards,
Hello i’m using porto 1.5.1.2 and i think i found a bug. I’m trying to create a configurable product like you can see in this image http://imgur.com/lYu0UkP .
At the beginning it was impossible to make the double selection “Color e-bike” and “cerchio” because something went wrong. After many hours i found that if i write the number like this 28” (i mean with double quote) the script doesn’t work if i write the number without double quote it’s ok.
Can you confirm me that this is the problem? Do you have any update for the script of configurable product?
Thank you very much
Thanks for using Porto,
DId you install Color Swatches patch which included in theme package yet?
REgards
Yes sure i remember the patch and i install it. If you want i can give you the access to the my test web site
Please send us your details via helpdesk (under Support section) to get the support.
Regards
Hi! My team and I were using your theme but we came across an issue. The quick view extension doesn’t have any styles in it anymore, It didn’t use to be like this so I think maybe a member of the team accidentally removed it somehow because when we did an inspect element the <head></head> code was absolutely empty. Do you have any idea how we add the styles and js to the head again (like what file to put it in, perhaps?)
thanks 
Please contact us through purchased account.
Tried to contact you guys via the “support” link but it’s a broken link so hopefully you can help me via the comments. My developers have implemented your template and we’re almost ready to deploy and they are having trouble because “There is no custom tab showing in category Magento2 admin”. They’re having me contact you because I purchased the template. If it’s easier, please contact me via maryomaher@gmail.com to further discuss.
Thanks for using Porto.
Custom tab feature is not available in current version, we will add this in next release.
Hello Support,
When I installed this theme then I can not see any tab with name SW Menu in – /catalog/category/edit/ section. Can you please help me for same.
Please send us your info details via Helpdesk (under Support section) to get the check for that,
Regards
Hello support,
Can you please provide me email or URL in which i can send you detail..!!
As I can not see any Helpdesk link under support section . 
Thanks I have submitted my issue. Looking forward to your support.
Hello,
We are waiting for your response…
Regards
Product description is embedded in top of header section. Text in product description is pure text.
can you please resolve this as soon as possible?
Thanks for contacting us,
Please kindly check the comment in your ticket
Regards
what comment?? the issue is not resolved you can see on link as well
I replied you some days ago, but till not get your response “Please check your html content inserted in Product Description. Something are wrong in HTML content”.
Now, pls check my new comment in your ticket,
Thank you!
Hi, How to show sort by discount features in porto theme? Also how Ajax auto scroll will work in Porto theme?
Hello,
Thanks for contacting us again,
1. There are no such magento feature.
2. You can enable it in System > Configuration > SW Extensions > Ajax Catalog > General Settings.
Regards
Thanks for using Porto,
We are fixing the issue with helpdesk system. Please try to use this url for now https://smartwave.freshdesk.com/login/normal
Regards