Hi,

Please go to Theme options >> menu >> sidebar menu title. you can change it from here.

In future, for further questions / technical support please contact us via Support System: http://smartwavethemes.net/support/

Thanks

Hi,

Optimal Server Requirements For Theme:

• Server Type: Linux with cPanel ( Bluehost hosting Recommended ) • PHP version = 5.4 or greater • Apache = 2.2 or greater • MySQL = 5.5 or greater • PHP Memory Limit = 256mb • PHP max_execution_time = 600 seconds • mod_rewrite Apache module = Enabled If you are installing through WordPress Theme section, make sure your PHP Upload File Size limit is 40MB, since the theme .zip file is around 40MB

Please make sure all above settings are correct on your server, You can contact your web hosting company.

If you still have any issues please contact us via our Support System here: http://smartwavethemes.net/support

Thank you for your co-operation.

Furthermore, the sidebar has integrated itself into the mobile menu (which I don’t want), I need it to act as on Ecommerce demo 5

And, if possible, I would like to change that icon for the mobile sidebar (the funnel icon) into something more appealing.

Hi,

We have not notified this mobile menu issue yet anywhere.Can you please contact us via Support System: http://smartwavethemes.net/support/ So we can check the issue properly and solve it for you.

Thanks and have a nice day

Hi,

You can get all the menu options from right top corner o the screen you find the screen options button, please click it and you see all the menu options. Please check the box which you required. https://www.dropbox.com/s/d87jzczm1z6bde0/menu%20.jpg?dl=0

Thanks

Hi,

First of all thanks for purchasing Porto theme.

Please read this article, you can get the solution for this: https://smartwave.freshdesk.com/solution/articles/12000009106-sort-filter-settings

Thanks and have a nice day

hello pls answer fast, its urgent. .product-image .labels .onsale { left: 0.8em; } this code has done different work. not as i want.

waiting for reply from 3 days….What type of support is this ?

Sorry for the late response.

Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Porto theme used the Woocommerce plugin for store/shop and the also included the payment gateway in the theme. There is no need to install the extra plugin for the payment gateway.

Thanks

Hi,

Please update the theme version to latest porto 2.8.3 available on ThemeForest. I hope after update, your all issue will solve auto.

Thanks

Hi,

Please update the theme version to latest porto 2.8.3 available on ThemeForest. I hope after update, your all issue will solve auto.

Thanks

Hi,

Please explain your issue so we can check and fix it. This would be great if you can kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks.

Hi,

Please reset all setting to default first that you have made and kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Sorry, I’m on localhost. Figured it out myself though. I pasted this in custom CSS and it did the job:

.widget-block, .content-bottom-wrapper {
    padding-bottom: 0 !important;
    margin-bottom: 0px !important;
}

Hi,

Sounds great.

Have a nice day

Hi,

Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

It seems the theme is not updated properly, Please try again and if still have this issue then please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

tried everything. Nothing worked. Please answer ticket

Issue solved by creating new blocks

Sounds great. you have solved the issue by yourself, well done.

Thanks

Hi,

I have checked your site and I found that your theme did not upload properly. Please re-upload the theme into your site and Please compile the default CSS of theme and plugin from Theme Options >> Skin >> Compile Default CSS section >> Click the save changes button first then please click the Theme CSS button and then click the Plugin CSS button to apply your all settings you have saved in your site.

If the issue not solved then please contact us through our support system: http://smartwavethemes.net/support/

Thanks

Thank you for your prompt reply. Did not work. I submitted a ticket per your request.

Thanks. We will check and resolve your issue from the ticket.

HI,

Please check your email.

Thanks

any updates site is still slow as hell

We have already emailed you. Can you please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

Will try that and let you know,

Thanks for the fast reply.

Have tried what you have asked, still same issue, when i search on my website the result is still appearing at the end of my site.

Hi,

Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi, Sorry for the inconvenience. We were facing some problem in our support system and this caused delay in response. Your issue has been solved. Thanks

Hi

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.

Regards, SW-THEMES

Hi

Your purchase code is invalid, please contact us through purchased account to get support.

Regards, SW-THEMES