Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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Hi How do I determine that at the time of loading the waste site that contains the menu is loaded earlier than the rest of the site?

But when the site loads quickly loaded the header and footer and other parts of the menu is much more.! The same is not done for the header and menu? Can you guide me which part of the code in the header and footer am menus to quickly load the header and footer menus and other parts of the site will increase? My main goal is to make the header and menu site earlier than other parts of the site to load. I’m waiting for your advice.

Thanks

Hi,

like we told you previously, in reference to Item Support Policy, files customisation are not allowed. So if you want to modify them, you need to do this on your own. For loading are responsible the following files: js/scripts.js, includes/header-top-area.php and functions/theme-head.php files.

Thanks!

Thanks for the tips you did. Possible further help or provide me with the code if possible so I can get to your goal? Or you tell me what the code in the footer of the site is to give me the code in the header file.

Thank you…

Sorry but we can’t unfortunately. Like we wrote above, such customisation are not included. So if you don’t know how to modify theme files and where, you supposed to contact with your developer.

just purchased the theme, installed locally and have all the demo data okay but the Page Builder for new pages is not showing any data at all. Makes it quite difficult to expand on the demos. Is this a known issue?

Hi,

we are not sure if we get your question. How exactly you expect the content for new pages which didn’t came with theme? Or maybe we misunderstood your question? Would be great if you can explain what you mean once again.

Thanks :)

No, the elements to add the structure on new pages are not loading. We click, New Page > Add Section > Add Item in the Page builder and the popup has 0 options to choose from. It’s like the page builder isn’t able to locate the elements

Ok, got it. Please send us dashboard access thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check it.

Good day! To find the problem in the work site, my hosting asks: What should be the recommended server settings and plug-ins for the stable operation of your theme?

Hi,

we do not have any recommended settings because we noticed that many poor hosting services works much better than servers with “better” settings. For all details about limits, we suggest to check Appearance > System Status section where some limits are listed.

Thanks!

I have still hangs panel template settings :( Already hosting deals with my problem and can not understand

If you will send us private message via form on the right side at http://themeforest.net/user/muffingroup#contact we will have a look on it ourselves.

Hi There. I have a problem downloading the demo content. I get a message “WordPress function wp_remote_get() test failed. Looks like your server is not fully compatible with WordPress. Contact your hosting provider. Error: connect() timed out!”

Any idea what I am doing wrong?

Thanks

Hi,

Looks like your server does not support wp_remote_get() function which is a default WP function btw. wp_remote_get() uses loopbacks and this could be the reason why you are unable to import complete pre-made layout. So or you will contact with your admin and ask him if he can remove those limits for you or you need to import demo without paying attention to errors and after that import muffin options manually.

More details about similar issue you can read on http://forum.muffingroup.com/betheme/discussion/12103/wp-remote-get-demo-download-no-header-menu-of-footer-settings where a problem was a little bit different but the solution may work for you as well.

Thanks!

Hello, is there any way for us to have a bar at the top of the site with the user logged information and a link to registration? Like this? http://www.dx.com/. We have a store and would like the customers to know when they are logged in or not. Thank you!

Hey,

we are sorry but we do not have such possibility included into theme unfortunately.

Thanks!

Hello on my set i had it set to Under Construction and wordpress did an update and not my site is stuck on Under Construction but not the Under Construction page that i set up it has the countdown timer and the form link on the page and i dont have any of that set up

here is a link to a image of the way i have it setup http://prntscr.com/b1s5zd and here is a link to what it shows http://prntscr.com/b1s6dm

Thanks NubDesigns Inc.

Hey,

please send us dashboard access to this page via contact form on the right side at http://themeforest.net/user/muffingroup#contact and we will have a look on it.

Thanks :)

Hi.I cant seem to find any of the Rev Slider Demo content when looking at themefolder. Could you please direct me to the “Casino” one page slider please.

Hi,

all sliders are located under slider-revolution-demo folder. For more details about slider import we suggest to read the topic on support forum where this has been explained.

P.S. We can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.

Thanks!

I would like to know, how can I remove the disturbing revolution slider from the bottom of the page, please view this on this link: http://www.whlfiji.com/

Hi, Thanks for your reply, I was not aware that my support has been expired, I will have it renewed soon. I think there is a bug in the theme because the slider came there by itself, is there any way to remove the bug because the slider is NOT in the default WP editor. I urgently need to remove that slider as it’s very annoying there.

I was able to remove it by adding a custom CSS but it also removed the middle image in the footer:

Custom CSS:

element.style { } .image_frame {

display: none; }

We understand that you want us to have a look into your dashboard to check what you did wrong and where the slider can be removed, but to do this, you need to extend your support first.

Hi there , As a potential buyer , I really liked all of Be theme templates, but when I read your theme capability, it seems nice, but I had bought two plugins before whosenames are Visual composer and Intense shortcode plugin so I want to know if I would use those two plugin compability with your theme.Visual composer supports all intense shortcodes and some pages were designed using those plugins..thanks your answer.

Hey,

we support Visual Composer plugin of course and it’s also included into theme package. However, we did never tested the 2nd plugin (Intense Shortcode) so we don’t know if it works or not.

Thanks for your interest in Be! :)

Hi How do I determine that at the time of loading the waste site that contains the menu is loaded earlier than the rest of the site?

Hi,

you can not do this unfortunately. For the header is responsible javascript which needs to be loaded at the end. This is the reason why you can not determine which files need to be loaded first.

Thanks for your interest in Be :)

thanks for your response But when the site loads quickly loaded the header and footer and other parts of the menu is much more.! The same is not done for the header and menu? Can you guide me which part of the code in the header and footer am menus to quickly load the header and footer menus and other parts of the site will increase? My main goal is to make the header and menu site earlier than other parts of the site to load. I’m waiting for your advice.

Thanks

As you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

P.S. Please understand that we do not offer files customisation.

Thanks for understanding!

My VC not working after update the theme to ver13. Plug in still there but can select any template and other. Can help?

Hi,

we are pretty sure that Visual Composer does not work because of the latest 4.5 WP version and not theme update. Older versions are simply incompatible with newest WP version and that’s why you need to update your VC plugin. It’s recent version is included into theme package of course. For more details about plugin’s update please take a look at support forum.

Thanks :)

Hello! Great theme, does it have any toggle element, not the accordeon?

Hey,

yes, we have Toggle item what you can see on our demo (it’s next to the Accordion).

Thanks for your interest in Be ;)

Hello, I have a question about the copyright footer.

I know we can edit it by going to Theme options > Footer

However, in this way, the year of the copyright will not be updated automatically, so we have to update it manually every year.

Is there a way to make it update automatically, like adding a code? We tried something like: © <?php echo date(“Y”) ?> and put it in to the Theme options > Footer , but it does not work.

And yes we know we can edit the footer.php, but every time if the theme has new version, we have to edit it again. Or should we put it in the child theme? If so, can you tell us how?

Thank you.

Hi,

php code can not be used inside options. It’s just not allowed. So if you want to use date function, you need to do this in footer.php file just like you mentioned above. There is no other workaround to do this.

P.S. We can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.

Thanks!

hey can i use the images in the demo or i need to change them?

Hi,

it depends which images from which demo you mean. Some of the images we bought, some are working on free license but some we made ourselves. Those two last you can use of course but the images we bought, you need to buy as well if you want to use them legally.

Thanks :)

It would be great if the mobile menu could be a slide menu, something like the back office of the Wordpress! I don’t know what you think about this. Let me know..! :)

Hi,

we appreciate your suggestion and we will consider it while future updates for sure.

Thanks for your interest in Be :)

hello i cant import splash demo in revelation slider .. i think its crash how can i import it??

I am importing DJ demo slider it works same splash demo slider, but I can’t make the menu fixed in the top after scrolling like splash demo?!

Hey,

did you set Fixed header type under Theme options > Header & Subheader > Header section? If you did it and fixed header still does not work, please send us link to your site where it does not work and we will check.

Thanks for choosing Be! :)

I have a question. How many websites can create with the purchase of a license?

I need to create 5 different hosting sites.

I have to buy 5 licenses?

thanks for answering

Hi,

in reference to TF license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as much licenses as many sites you want to build. Of course this concerns all themes on Themeforest marketplace.

Thanks for your interest in Be!

hello guys, i have a problem with working and editing this: http://postimg.org/image/f15zhc2gx/

i can’t modify the text or the functionnality. Solutions plz ?

i activated the link please check it: http://inkman-art.com/video/

the theme i’m using is BeInvestement…

1- i just want to remove the subheader just from some pages. For example i want to keep the subheader in “CONTACT” and remove it from “VIDEO”.

2- the social media icones in the footer are totally white and i can’t change their colors.

Previous problems are solved :)

still don’t know how to:

-change social media icones colors -remove this: http://postimg.org/image/qh5j2yh6p/

as you can see on the website www.inkman-art.com

1. Social media icons can be changed with extra css:

#Action_bar .social li a { color: #000 !important; }

2. To remove filters, you need to use the following css:

#Filters { display: none !important; }

I found an error when I use the prettyPhoto. I put prettyphoto at class and it show this javascript error:

TypeError: e is undefined: plugins.js:75

h() e.fn.prettyPhoto/e.prettyPhoto.open/<() n.speed/d.complete() n.Callbacks/i() n.Callbacks/j.fireWith() qb/i() n.fx.tick()

prettyphoto only works with shortcodes. Its does not works in Visual Composer.

Hi,

Visual Composer plugin got own classes and that’s why different custom classes does not work with this plugin properly.

Thanks!

Am I right in now saying that Visual Composer is no longer included in this package? Have installed theme then Eco demo to test it and it was presumably written using VC but I can’t see it in Pages as it is not activated and to do so will cost a further $35??

Did you tried to disable plugins? If you didn’t please do this. Did you also tried to re-install theme files but via FTP? You should try this as well. However, if none will help, please send us dashboard access thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will have a look on it closer.

HI, yes, just tried disabling all plugins but can’t access the Theme Options, menu down the left won’t click. Theme was uploaded all by FTP fine. Will send login info, many thanks.

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