Hi,

There is no option to change the position of the sale label, but you can do it by custom CSS code:

.product-image .labels .onsale { bottom: 0.8em; }

Thanks

that code is not working, its coming from top to bottom as a label. covering half of the image.

Hi,

Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Thank you for your interest in Porto Theme. 1. Yes Porto have child theme in its package. 2. Porto is fully WooCommerce Compatible Theme you can easily install this plugin. This is a normal thing, Themes and plugins always get newer version release to become compatible with each other. When ever any update of compatible plugin releases the theme authors also release theme update to keep there theme working fine and facilitate all there customers. 3. We are working on these and can not estimate about the time frame at this stage but we will release it soon.

With the Porto theme purchase you will have access to our support system to resolve all your issues related to the theme.

We are Glade to Welcome you to join Porto Theme

Hi,

This may be the permission issue, your server did not give permission to add / save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the css folder, because of permission the theme is not able to create this file into your site. Please contact your server to change permission to 777.

If still your issue is not solved then please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi, In this element, the last circle is based on slide show. Actually, it’s not an animation it’s slide show of 3 images. When you upload a single image in it then it will stop the animation.

Thanks

Even with only 1 image for the first slide, that large circle has a flip animation with the same image. How can I stop that?

Hi,

To install any demo please Go to Theme options >> Import demo >> Select Demo For more details please follow instructions here: http://newsmartwave.net/wordpress/porto/documentation/#demo_install

Thanks

Hi,

Please send us customization details to this email address, nicework125@gmail.com and we will do this for you.

Thanks

Hi,

Please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi!

I have wrote to your support with everything you need but I´m still waiting, is the last thing to finish the proyectThanks!!!

We will reply form there now. Thanks

Sorry. Porto is compatible with php 5.4 and higher.

ok, i’ve already found a solution

Great.

Hi,

If you do not like to display feature images on the page simply do not set feature image in the page form back end.

Thanks

http://100plenok.ru

Hi,

The latest version of Porto theme 2.8.3 is available on ThemeForest for download, please update your theme to latest version. I hope after theme update your all issues will solve auto.

If still you have the issue please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Sorry to say that we can not provide the PSDs to the design. PSDs not available with the theme.

Thanks

Hi,

First of all thanks for showing interest to purchase Porto theme.

No, this area with the contact info are not the widgets, it’s part of the header and you can edit this with HTML code and also put the call to action button as well with HTML.

No, you can not make this contact part of the header as the sticky menu. It will need customization.

Thanks

OK. can i hire you to make a customizations to the header style? if so, please email me at team (at) visualabdesign.com. i’ll send details of what i need and you tell me the price. thanks

Please send us customization details to this email address, nicework125@gmail.com

Hi,

I think your theme version is old, please update your porto theme version and VC plugin as well.

Thanks

You were right, I’m using porto child so I didn’t get the update notice. Thank you! Another question, which selector should I use to style Porto FAQS labels, as you can see on the image, they don’t work well on my dark color background http://prnt.sc/b304p5

You can change colors form Theme Options >> Skin.

In future, for further questions / technical support please contact us via Support System: http://smartwavethemes.net/support/

Thanks.

These dimensions are for the old ios devices – ios 6 or older. We are going to improve these dimensions for the ios 7.

You can change manually in head.php:

// For iPhone if ($porto_settings[‘icon-iphone’]): ?> <link rel=”apple-touch-icon” href=”<?php echo esc_url(str_replace( array( ‘http:’, ‘https:’ ), ’’, $porto_settings‘icon-iphone’)); ?>”> <?php endif;

// For iPhone Retina if ($porto_settings[‘icon-iphone-retina’]): ?> <link rel=”apple-touch-icon” sizes=”120×120” href=”<?php echo esc_url(str_replace( array( ‘http:’, ‘https:’ ), ’’, $porto_settings‘icon-iphone-retina’)); ?>”> <?php endif;

// For iPad if ($porto_settings[‘icon-ipad’]): ?> <link rel=”apple-touch-icon” sizes=”76×76” href=”<?php echo esc_url(str_replace( array( ‘http:’, ‘https:’ ), ’’, $porto_settings‘icon-ipad’)); ?>”> <?php endif;

// For iPad Retina if($porto_settings[‘icon-ipad-retina’]): ?> <link rel=”apple-touch-icon” sizes=”152×152” href=”<?php echo esc_url(str_replace( array( ‘http:’, ‘https:’ ), ’’, $porto_settings‘icon-ipad-retina’)); ?>”> <?php endif; ?>

<?php wp_head(); ?>

Thank you.

iOS 7 is very old OS too. iOS 9 is actual OS for Apple! https://en.wikipedia.org/wiki/IOS_9

Sure we will. Thanks a lot!

Hi,

Can you please share the screenshot of your site or give us your site URL, so we check and give you the solution of the problem.

Thanks

Hi,

Please let me know on this as soon as you can… Info was sent. It looks like where I added the div is not in the header that shows in mobile view. Not sure where to add in file.

Thanks, Ryan.

Let us know where you have sent info? Can you please kindly contact us through Ticket via Support System (cPanel, FTP, WP login info is preferred) so we can check this for you: http://smartwavethemes.net/support/

Thanks

Hi,

Sorry to say that there is no option to hide the feature image from the single post page. It’s the default functionality of WP. If you want to change the layout of the post page with featured image show on the side of the text area then please go to Theme Options >> Posts >> Single Post >> Post Layout = Medium.

Thanks and have a nice day

Hi,

Here is the documentation and demo site of both porto theme: Porto Wordpress: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/full_screen_preview/9207399 Porto Wordpress Documentation: http://newsmartwave.net/wordpress/porto/documentation/ Porto Magento: http://themeforest.net/item/porto-ultimate-responsive-magento-theme/full_screen_preview/9725864

Thanks

Hi,

Please go to theme options >> Woocommerce >> Product & Archive >> Category Product Columns set to more than 4 columns.

Thanks