26721 comments found.
Hi. Before to buy this theme, can you tell me if I can have a woocommerce shop and all shop functionnalities available with the demo bridge18? Thanks
Hello,
Are you referring to the older demo 18 http://demo.qodeinteractive.com/bridge18/ or new one http://bridge18.qodeinteractive.com/
Our theme is compatible with WooCommerce, so you can use it with any of the demos.
We just haven’t used it on the old demo 18.But it’s used on new one, and you will get all the demo content imported if you choose to go for that.
Qode
I was referring to the older one. Is it still available, can I import it? Where can I find all the new demo?
Hello,
Yes, all the demos are available. You can use WooCommerce with that one as well, it will work just like on all the others, nothing to worry.
You just won’t get our demo shop products imported with this demo, since we haven’t used it on it.
You can see all the available demos here http://bridgelanding.qodeinteractive.com/choose-your-demo/
Qode
Hello, Greetings!
In Qode Options-General
Initial Width of Content Default 1100px
Is there a way to have custom width – like 900px?
if not, then it would be great if you could consider it in future update!
As always, Thank you.
Hello,
unfortunately, content area offered widths for the moment are 1100, 1200 or 1300px.
You can’t use custom width because of plenty scripts and styles working based on this predefined ones.
We will consider this suggestion for some of the future theme updates.
Qode
Hi,
In full section is there a way to call the default footer? For example could this be done using php to call the footer page?
Hello,
Unfortunately, this template (FullScreen Sections) does not support regular footer. You should create the content for your footer in the last full screen section on the page that’s using this template.
Qode
ok. Does your template have the option to disable the main menu and to enable only the side menu?
Hi again,
Yes of course 
Qode
Hi
could you please how that can be achieved? side menu I meant the right side 3 horizontal line which will open to the right side when clicked
Hi again,
Yes, of course. That is side area.You activate it in Qode Options -> Header -> Side Area, and you create the content for it in Appearance -> Widgets -> Side Area.
And in Appearance -> Menus, uncheck your menu that is currently checked as Top Navigation, and that’s it.
Qode
My left menu does not pop out anymore when I click the menu button. All it does is link to itself. https://www.dropbox.com/s/ggan1thvcywmmy7/Screenshot%202016-05-11%2001.57.25.png?dl=0
Hello,
This is happening because you updated WordPress, without updating your theme and Visual Composer , to have the compatible versions.
Update your theme first to the latest version 9.1.3 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the Visual Composer plugin to the latest version 4.11.2.1 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5 +
Qode
Would like to follow up a response on my ticket. It’s been 2 days now. Ticket number is 762806. Thanks
Hello,
Sorry for waiting, we have just checked this – your ticket is currently in process and you will hear back from our support really soon on ticksy.
Qode
Hello,
I noticed that certain images are all of a sudden not showing up on my website. For example the logo, and others.
Cannot figure out why..? – not sure if due to a Wordpress update?. Checked the admin panel and everything is still there.
Please help.
Hello,
If you’ve updated WordPress to the latest version, make sure to update your theme and Visual Composer to the latest versions as well.
Update your theme first to the latest version 9.1.3 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version 4.11.2.1 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5 +
Qode
Thank you so much! That was it – we’re back up and rolling now! Much appreciated!!
Really glad to hear that, you’re welcome
Hello -
My logo is only appearing when you scroll downwards – I had to adjust some initial CSS in order for the logo to show at all – Any fix on this?
http://www.yankingchains.com/Hello,
Please update Visual Composer to the latest version , since you have the latest theme and WordPress versions, here are the update instructions:
1. Please make sure main theme is activated while performing other steps
2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it
3. You will see message that required plugin is missing at the top of your WordPress Dashboard
4. Install the plugin and then activate it
Also, try disabling third party plugins you use, since the logo display is being controlled by the script.
Qode
Hi Qode – I just posted a support query (ticket #764593). Look forward to hearing from you!
Cheers A77
Hello,
We’ve informed our support team about it, your ticket will be processed soon.
Qode
Hi. Presale question here. I’m looking for a specific header style. I like the style of the governor demo, http://demo.qodeinteractive.com/bridge84/. the button to the left of the logo, can i insert more than i button? i need at least 2 maybe 3. are those widget areas? and to the right, could i put something else, like phone number and address? if its yes to these questions, thats awesome and i’ll be ready to buy.
Hello,
Yes, these are widget area, so you can have a couple of buttons on the left from your logo. The right part is also widget area, so you can add your contact info like you mentioned, no need to go for the icons
So it’s two YES
Qode
that’s great thanks. if i did need to make some customizations to the header style, could i hire you for that?
Within theme purchase, you’ll get 6 months of support included, so our support team will provide you help to style your header
When will you be releasing an update to your theme that supports woocommerce 2.6
Hello,
Thanks for your message.
New update should be released really soon, and it will include WooCommerce 2.6 compatibility yes.
Qode
Could I have a response to Private Ticket #762439 please, you’re support has been terrific thank you!!
Hello,
We’ve informed our support now, an agent will process your ticket soon.
Qode
Hi Guys! Today i’ve update my wordpress at 4.5.2. Now, on my site with bridge theme, i don’t see the css animation. What i’ve to do? Thank you. Claudia
Hello,
Please make sure you’re using the latest Bridge 9.1.3 version, along with Visual Composer 4.11.2.1 version that’s included in it.
It should work all fine with new WP then. If you still have issues, submit a ticket to https://qode.ticksy.com with a link to your page so that our support can inspect it.
Qode
Hello,
I am having some trouble with my website. It is seeming to have some weird glitches and I am wondering if I can get your help. For example: Our logo isn’t showing up, the colors on the site for the mobile menu aren’t changing and a few other things. I updated the theme and wordpress to the newest versions and am still having these issues. I’m sure its something small but I am unable to find the problem.
My site is http://www.markcreedonmemorialrace.org
Hello,
As we checked now, everything looks fine on your site, the logo for example is shown regularly http://screencast.com/t/UyW3zRQGND
Yes, you have both – the theme and Visual Composer updates, so that’s good.
If you still have some issues, please contact our support team by submitting a ticket to https://qode.ticksy.com so they can inspect this further.
Qode
Hi,
I have a problem with the parallax effect. This is the page I am currently working at
http://demo.wearedoubledot.com/aww/I have used exactly the same image and settings for each parallax row but as you scroll down the page, the parallax image each time appears to have an extra offset. By the time you have reached the last parallax image. the offset is so bad that the image does not even show.. Can you please provide some assistance with this?
Harry
Hello,
As we can see – the parallax effect is working properly on your page, no gaps of problems there.
If you still have the issues, please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support will check this.
Qode
Yes OK. I sorted this out.. I used parallax images with more height. Another problem now… In the blog page, the first post does not display its link correctly. The parallax type slider hides it. Could you please provide some help with this? I tried z-indexing them accordingly but no luck!!
http://demo.wearedoubledot.com/aww/news/Hello,
Try to add this css in Qode Options -> General -> Custom CSS field:
.page-id-256 .container {
position: relative;
}Qode
Great!!! This sorted it out.. Thanks a lot.
You’re welcome.
Hi again, going back to my original problem with the parallax background-position offset. It seems that it is not 100% sorted. If the page is loaded normally (i.e. starting from top) the lower parallax sections appear off. The image appears only when the scroll has almost past it. However, if the page is reloaded from that scroll position, it appears OK. It seems that the JS is miscalculating the background-position effect.
http://prntscr.com/b5furw url: http://demo.wearedoubledot.com/aww/To be honest, I think my support period has ended so I would understand it if you “ditched” me for that, but could you please at least point me to the position in the default.js file of the theme where I could try to cure the problem??
Thanks!
PS. This is happening in a 1920×1080 screen
Hi again,
No one tried to “ditch” you, we checked your site again now, and could not reproduce the issue.
But it could be caused by having 7 parallax sections on the same page, since each one is calling for the script on scroll, that it confuses the browser sometimes, and this can happen.
Qode
OK.. I take this as something that we can live with.. BTW, the “ditch” part was not meant as an insult to you, it was meant rather than a joke(ish).. Anyway, thanks for the support and really thanks for a great theme that works 99.99% as it should. You cant get much higher than that, and as a developer I have seen, much much worse than that. Cheers!!
Hi again,
No, no, we didn’t feel insulted, just wanted to honestly say that we’re always looking to help here, as much as possible. There’s no difference for us if the support has expired or not – in both case you’re theme user, and we appreciate it.
Qode
Dear Qode, I would need to enter a menu of categories on the side of the portfolio page, how do I? Thank you
Hello,
For each page (also for the one that’s showing your portfolio list), you can activate sidebar, and display there some custom widget area you create, inside which you’ll add custom menu, with links to your portfolio categories.
If you’re asking about single portfolio pages, then you could only use Qode Additional Portfolio Sidebar Items, to manually create the links to your portfolio categories for each of your portfolio items http://screencast.com/t/A1AWIHC8z
Or, to use Content Bottom Widget area.
Qode
hi, It should be easy but I don’t find the way to have this menu in lowercase.
http://www.laricreazione.com/photo/thanks
Hello,
In your WP admin -> Qode Options -> Header, for the First level menu items set Text Transform option to NONE http://screencast.com/t/AvgbgT8pTP
Qode
Hi, it looks not working:
http://www.screencast.com/t/H22d2sQoneither changing the color
http://www.laricreazione.com/photo/why? thanks
Hi again,
Since you’re using Left Menu, the changes should be made in Qode Options -> Header http://screencast.com/t/AvgbgT8pTP
Qode
solved thanks!
You’re welcome
The parallax bar (http://demo.qodeinteractive.com/bridge96/ @ The Statistics Are In Your Favor?) on the Demo96 (and all other ofcourse) are not working. Background ain’t moving… Thanks for fixing
Edit: found that I had to enable it for “mobile” devices.. my laptop has a touch screen so that should be the problem.
Hello,
Yes, this depends if the device support parallax effect. It works on all standard devices, and you can enable/disable it for touch devices in Qode Options -> Parallax, it will work properly on the devices that support it.
Qode
Hello team, I added a button to my header like this one http://demo.qodeinteractive.com/bridge5/ but it is not showed properly in the sticky menu http://www.usamerchantforless.com/home/. Also, I would like to show the button in the responsive menu, but I noticed that even in your demo this feature is not available.
Thanks for your support
Hello,
You button is not visible in sticky menu, because it’s white on white background.
Add this css in Qode Options -> General -> Custom CSS field:
.sticky .header_bottom_right_widget_holder .qbutton {
background-color: blue!important;
}and just apply your desired styles for the button in sticky header.
By default, this right widget area is hidden on mobiles. You can’t add it into menu, but you can enable it to be next/right from logo. Please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will write you some css for this.
Qode
Hi there,
I submitted a ticket on the 6th but still no joy. Really need this ticket answered today if you could help me out, cheers.
Ticket Number – #760361
Hello,
The ticket will be processed now, we have informed our support team.
Qode
Hello, I have a portfolio with 9 visibles proyects and “show more” button to see more, but if i select a category, it doesn´t appear 9 proyects with this category. It only appears the projects which they have this category and they are visible too inside 9 first projects. I need that the number of visibles projects always is the same. Is it posible?
Thank you!
Hello,
unfortunately no, filters work only with currently loaded/visible items, so will only show the items from that category from the first nine visible ones.
The options are either to load more items via load more button, or increase the number of initially shown items, to have more from each category, or not to use Show more and show or your items initially.
Qode
