638 comments found.
Hey guys. We already have this theme for our site and thinking of making it a one page. Is that option available?
Hello,
Yes, you could rearrange your site and make one page and add new menu with menu items for that page with anchors. For any further help, please, submit a ticket on our support forum at https://select.ticksy.com/ and some of our support agents would help you there.
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Hello ! I finally bought bodega theme but I want polaroïd, is it inside?
Hello,
Glad to hear this 
You could import just this demo content. For that navigate to Select Options > Import and there choose this demo site from dropdown list.
For any further assistance related to this, just submit a ticket on our support forum at https://select.ticksy.com/ where some of our agents would help you.
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Hi there, I submitted a number of tickets and I hope that someone from Support can attend to my queries. Really need your assistance as soon as possible.
Thank you, Ronna
Hello, Ronna,
Average time for our response is 24 hours. We assigned all your tickets to our agent so he will answer on all your tickets as soon as possible.
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Hello, i am interested to the theme bodega>polaroïd. I would like to know something.When you are on the first page, is it possible to change pictures by videos? Thank you
Hello,
Thank you for taking interest in our theme.
There we are using Full Screen Sections template. And for each Full Screen Section you could choose to be with video background and to have videos instead.
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Hello, I have a problem with the site, the logo does not appear, I added the logos in the settings but nothing appears. Can you tell me how to operate it? Thank you
Hello,
Try just to update our theme to latest version 1.8.1 by following these instructions http://themeforest.net/item/bodega-a-stylish-theme-for-small-businesses/10276763/faqs/23384 and also update VC to version 4.11.2.1 http://themeforest.net/item/bodega-a-stylish-theme-for-small-businesses/10276763/faqs/23387 After this, make sure your cache is cleared and everything should be back fine. If the issue persist, please, made a ticket on our support forum at https://select.ticksy.com/ and include your site URL so some of our support agents could help you there.
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Hi there!
How do I take off the sidebar on the homepage, blog or on the pages? I can’t seem to find where to do that. I am using the SEQUIN demo content and have imported that.
Thank you, Ronna
Hi,
You can disable sidebar in custom fields (meta boxes) below page editor. Let us know if you managed to handle this 
Select
Amazing theme.
Hello,
Thank you for the kind words
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Hi, can I combine parts from differents theme (for example slider from bonbon with the sidebar from blogorama and so on)? I would like to use this theme as a blog (with published posts on the main page but they should be under a slider + 3-4 category images and so on).
Thank you!
Hello,
You could do this by importing the demo you would like to use the most pages from to your site, and then creating a local wordpress installation in which you would import the other demo you would like to use certain layouts from. Then you could create new pages in your live site and copy the pages from your local installation (by switching from the Visual Composer view to the classic view and copying the shortcodes), and pasting them in the newly created pages on your live site.
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Hi, whats the usual turnaround time for support tickets? created a ticket this morning and waiting for my new page to be changed to a different layout
Hello,
We always try to reply all the tickets within 24hours from ticket submitting. Sometimes, due to very large number of tasks, it might take a bit longer.
You can tell us here the ID of your ticket so we can check it with our support?
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I’ve “imported all” demo content, but the homepage slider isn’t working. The image from the demo was imported, but not the slide or slider. The shortcode on the homepage is [no_slider slider=’homepage-slider’ auto_start=’true’ animation_type=’slide’ slide_animation=’6000’ height=’’ responsive_height=’no’ background_color=’’ anchor=’’ show_navigation_arrows=’yes’ show_navigation_circles=’no’ navigation_position=’default’ content_next_to_arrows=’‘].
How do I get the slider to appear?
Thanks.
Also, the main font is set to default – which did you use for the Bodega 3 demo?
Hello,
Please submit a ticket to https://select.ticksy.com , with a link to your site, and WP admin access, so we can inspect the slider issue.
For the font, this demo is using “Lora” font for headlines, and “Raleway” for paragraphs.
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I’ve tried 3 times to submit a ticket just now but nothing happens after clicking submit. I put my purchase license in the field and chose Bodega as the subject theme. Is there an issue with ticksy right now?
I just emailed you my details.
Ok, it accepted a ticket now. It’s ticket #766320. Sorry for the email, as it’s now redundant.
Hi again,
Glad you managed to submit it. Support team will process the ticket as soon as possible.
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Ticksy is not accepting my reply on the ticket. Tried a bunch of times but keep getting a spinning wheel, so will try here. I resolved the slider issue, but ?I have a couple of questions:
1) when I import the demo content for your themes, is it not supposed to include setting the fonts you used in the specific demo I selected?
2) are the footers not supposed to be included in the demo and be set up the same way as the demo when imported?
3)? what fonts did you use for the menu on Bodega3 – there’s the static menu and then another font is used after scrolling and the background is transparent. And how did you set it so that it changes to the other font upon scrolling?
Thanks.
Hi again,
1. It should include all the fonts settings from the imported demo!
2. And the footers should be imported as well
3. The menu font is ‘Lora’ all the time, only the color of menu items is changed on scroll , when sticky menu appears, but the font is still the same.
Can you please try to reply your ticket again, you have valid support as we can see, and should be able to write there normally.
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Will try replying again now to the ticket.
So if those things don’t get imported properly, should I import again? I don’t want to have doubles of all the media files, though. Is there a way to remove the imported demo content and import it again if it doesn’t set everything up correctly?
Thanks.
Hi again,
You can just delete your menus from Appearance -> Menus, and re-do the import. It should be all fine that way.
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Ok, great. Thanks.
No problem, you’re welcome.
hi there.. my developer purchased this theme for me and I am not able to update it because she used her envato account.. on the backend wordpress says I have the latest theme installed but I don’t.. please help
Hello,
Check your theme version in Appearance -> Themes, it should be Bodega 1.8.1 , and in Plugins, check the version of Visual Composer, the last included is 4.11.2.1
If you don’t have those, you need to perform the update, but it’s necessary to have the access to themeforest account that purchased the theme.
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Hi, is it possible to have Slider Revolution with this theme?
Hello,
We haven’t tested this plugin within our theme, but plenty users do use it, you just need to disable Smooth Scroll in theme options, for Rev to work properly.
Select
I realized that I still got 10 days of support and I had already submitted 2 tickets on the support forum and nobody from the support team answered me. This is not good for customers. thank you
Hi,
Please tell us the IDs of your tickets , so we can check this with our support team?
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Hello, I run out of support from author, is there a way to pay just for more months of support? I´m having a few problems with my website and need Asap help from someone. Thank you!
Hello,
As we can see – you still have a valid support.
When your support expires, you can extend it according the rules of themeforest. When you login to your profile there on themeforest, and go to Bodega theme page, just follow the instructions from the screenshots
On the right, just like when you buy theme, click on Show more http://screencast.com/t/OKJ9dB7JfX
http://screencast.com/t/MJWWBYXm7Select
Did you guys create the food graphics on the Burger Bar demo? The burger, sandwich (misspelled on the demo, btw), the hot dog and the fries. Am I able to access more of those? Thanks.
Hi,
We have used Image Hover element from Visual Composer for this. Those are the photos we bought for our demo, not something we created, so aren’t included into the theme as a theme feature.
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Ok, thanks.
No problem, you’re welcome.
Hi, I have installed the new Bodega version 1.8.1 and Visual Composer 4.11.2.1. I can not find some options in Visual Composer such as “gap between columns” or “Equal height for columns”, any idea? Thanks.
Hello,
Please note that some of the default Visual Composer’s options and elements have been disabled for the compatibility within our themes, since we created and added plenty of our shortcodes and options into VC for our theme.
For equal height columns, you should use our Select Elements Holder element.
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Thanks. Is it possible to use the default Visual Composer. I really don’t use any of the shortcodes you included within VC. Thans.
Hi again,
Submit a ticket to https://select.ticksy.com , and our support team will provide you the instructions on how you can enable removed elements/options.
But note that some will not work, because of the settings we added into our theme.
Select
problem after last update with the pages created on visual composer. I do not see the grid work .
Hello,
Did you update your theme to the latest 1.8.1 version, and updated Visual Composer after it to 4.11.2.1 version we included in it?
If yes, and the problem is still on, please submit a private ticket to https://select.ticksy.com , with a link to your site and WP admin access.
Select
Hi ! Is there a possibility to place the logo on the right side of the website ? (this is one of my clients’ request) If this is possible, how can I do that, please ?
Hello,
This requires some css modifications of the header. Submit a ticket please to https://select.ticksy.com , with a link to your site, and our support will have a look and write the css for this.
Select
?Hello, i’m using Polylang to translate your theme. Everything works perfect but the language switch in the menu does not change because of Ajax I think. I tried the box to disable ajax for a specific URL but I found a bug: I only can enter one, comma doesn’t work.
Also, i found this topic: https://select.ticksy.com/ticket/689183? – I don’t want to miss fade animation, do you think that adding Polylang function to ajax.js will fix it? Is there an easier way? Kind regards!!
Hello,
Unfortunately, ajax transitions don’t reload header, and that’s why you’re having this issue. Header reloading is necessary for Polylang.
You need to disable the transitions in order to have this work properly, for running a multi-language site.
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Thanks for the info
No problem, you’re welcome.
Hi, I have a real big problem with bodega theme. Please I need your help. The logo, submenu in Top Menu and photos in slider are disappeared and I don´t know why, Do you have some advice? Thank You
Hello,
This happen after latest update of WP core files.
The new update is tested and working properly with latest WP version, if you followed all steps:
1. Update your theme to the latest version
2. update VC plugin to the latest version as well
3.empty browser cache
problems should be all resolved then.
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