6351 comments found.
Hello. My client have problem with this theme after update. Menu is missing from header. Anyone have ideas?
Hello,
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Thank you, we look forward to serving you!
Hello Good time I buy my theme Where do I enter the code Visual Composer ???????
Hello,
You don’t need to register Visual Composer, it will be updated via theme updater, you just need to activate Impreza theme in order to receive update notifications.
Let us know if you have further questions!
I’m interested in buying this theme for my upcoming website. I’m a beginner and need a few clarifications..
1. After purchasing and activating the theme will I be able to set a default page/post type through settings or will I have to custom-create it every time I make one?
2. Incase, the theme comes with the example pages (home page of different kinds, different types of pages for blog/contact-us page, etc) will I have to manually delete all the pages and their slugs to avoid broken links?
Like I said in the beginning, I’m a beginner and this is going to be the first time I’m creating a website, so kindly forgive me if my doubts sound stupid.
Thank you.
Hello,
Very reasonable questions!
1. You can use Visual Composer templates so you can create it once, and apply it to other pages, also you can extend this functionality with paid Templatera plugin, which supports dinamic templates.
2. It’s better to remove this demo content to avoid conflicts in future, but it’s not necessary.
We recommend to check all features yourself on this test drive server.
Let us know if you have further questions!
Where are all the theme options gone in latest version 3.0.3. When I am going on Theme Options page its just showing General Options with moving arrow towards NEW in orange color. What happened to your theme where are all the options gone.
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
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Thank you, we look forward to serving you!
Hi, is it possible to create separate portfolios for separate categories (rather than using filters)?
The reason for this is that, let’s imagine I have 5 categories (Art, Music, Books, Photos, Food) with many items for each category. If I only filter Music, enter in a project, and I go to the next project (with the arrow), I’d like to show the next project in the Music category (but this doesn’t seem to be the behavior of the theme, which puts all items in one single portfolio)
Hello,
It’s possible, add subcategories, assign items to these subcategories, then create regular pages, add these items via Portfolio Grid element, for parent items set custom links to these pages.
Let us know if you have further questions!
Hello. How can I activate sticky menu immediately? I need it to be active with the first 2-3 lines of scrolling. Thanks!
Hello,
At the moment Impreza theme doesn’t provide such ability out of the box, sticky layout applied automatically using JavaScript, when you scroll down about 80% header height. But the header itself takes fixed position immediately. Can you please specify, what exactly do you want to achieve?
Let us know if you have further questions!
See this: http://prnt.sc/b7cadj Thanks!
Can you please be more specific, what exactly do you want to achieve? Also please share the relevant URL so we could have a look.
Thanks in advance!
I had a licence but expire. Now the pages are not displayed normally. ex. doesn’t display the menu etc. Is that comes from impreza theme?
Hello,
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Hi, I’m thinking to buy this theme, but I’m unsure about the loading time of it. From the demo it loaded pretty slow and I’m using a fast internet connection from Portugal, Europe.
Maybe it is because it has some options etc. Is there a way that I can check if it is heavy or not in a better manner?
Thanks
Hello,
Loading time depends on images, sliders, video, enabled plugins etc. On our demo page there are a lot of graphic, which slows down loading time a bit. You can check performance, and all features on this test drive server. Also you can improve performance using these tips.
Let us know if you have further questions!
Hi ! Very nice theme ! Congratulations !
One year ago, yout told yout didn’t plan to include microdata (schema.org) in this theme.
Today will you consider again the topic ? 
It would be great !
Best regards.
Hello,
Microdata is already there, take a look at this article.
Let us know if you have further questions!
OK but I cannot see any itemscope or itemtype (schema.org) attributes in your code. What about ?
Unfortunately, there is no itemscope or itemprop, there are special tags, and classes used to help seacrh engine to grab proper info. If you need to implement something in Impreza theme the best way to accomplish that is to create a feature request on our support forum, and when it will receive many voices from other clients we will consider implementing it in one of the next updates.
Let us know if you have further questions!
OK. Thanks. In the meantime there is WPSSO extension ? http://bit.ly/25dlEBx ! 
Hello,
We didn’t test this extension yet, you can check its compatibility yourself, and let us know whether it worked or if you have further questions. Thanks!
Hi,
It is needed to put my slider above the main menu.
Is there any option to do it ?
I also tried to erase main menu and I have added a wp custom menu from Visual composer but it displays navigation vertical and not horizontal as in main menu
Can you please let me know if there is a fix available for this issue?
Thanks
Hello,
We already answered on our support forum.
Hi Thanks a lot for your quick response
Hi. Love the theme! For some reason, my 3rd Footer Widget is showing under my 1st widget instead of next to my 2nd widget. I have the footer option set to 3 Widgets. What am I doing wrong?
Sorry, here’s my link: http://flyingkc.com
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Hey Upsolution,
The offset options don’t show under the column settings. I want to be able to have a 10/12 grid width centred, so offset by 1 column but I’m unable to do so.
Please can you advise.
Many thanks, Daniel
Hello Daniel,
At the moment Impreza theme doesn’t provide such feature out of the box, you should add come element to make the offset, for example you can add invisible Separator into empty columns.
Let us know if you have further questions!
That didn’t work sadly, it’s normally an out-of-the-box feature of the visual composer. Like equal row height, have you removed that too? As I can’t seem to create two columns side by side of equal height.
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Have a simple question, well I think it may be simple…
We have a video background but when viewed on different screen sizes (if you scroll down the page you will see what I mean) it doesnt take up the full container and shows the grey background…how can I stop that from happening?
Link to the page is here http://wearehi5.wpengine.com/
Thanks!
Hello,
Open that page in dashboard, and remove negative margin from the second row.
Let us know if you have further questions!
Thanks for getting back to me but that isnt helping…on 15 inch Mac its showing a grey line at the bottom of the video, 13 inch is even worse and since moving the negative margin pretty much all screen sizes show the background color…any other ideas?
Please create a ticket on our support forum so our developers could investigate better.
Thanks in advance!
Impreza 3.0 ? ? ?
Hello,
Yes, we released Impreza 3.0.2 with the Header Builder, please click on next link to find out more.
Let us know if you have further questions!
Yes!
I read about it. The video on youtube is perfect.
It’s a great idea. Who thought this is a genius.

Just one point… I’m brazilian and I know english, so no problem, but the portuguese brazilian version has some errors in translation. It would be interesting to correct.
But thanks for Impreza, is the best theme ever! UpSolution is amazing. Big hugs!!
Please join this collaboration project in order to fix translation issues.
Thank for the feedback!
Hi guys. Good theme.Very good. But i want to ask advice about mobile view. How i can change smartphone view widht? I want that all content would be 100% in smartphone screen zone. Now site looks: https://yadi.sk/i/vy3RS7uvro8Tr . We want that wold be like that: https://yadi.sk/i/lW5OIwhpro8Xc
Thank you
Hello,
Please provide the relevant URL so we could have a look.
Thanks in advance!
For example http://breeze-print.ru/p/sbornyi-tirazh/
@media (max-width: 600px) {
.l-section .w-tabs.accordion .w-tabs-section-content-h {
padding-left: 0;
padding-right: 0;
}
}
Please let me know if it helped!
Thank you. Helps. But i changed also .l-canvas.sidebar_none .l-section { padding-left: 2px; padding-right: 2px;
Great! Let us know if you have other questions!
Fatal error: Allowed memory size of 89128960 bytes exhausted (tried to allocate 128 bytes) in /home/u136358/breeze-printru/www/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Info_Tables.php on line 173
I changed hosting and comes that problem if i install Ultimate_VC_addons
This error appeared due to the lack of memory. Please ask your host to increase memory limit to 256M.
Let us know if you have further questions.
Done.Thanks
Hey Upsolution, I was wondering if it’s possible to have a centred logo on a white background with a horizontal nav beneath it on a different coloured background? Similar to this: https://www.scotch-soda.com/gb/en/home Thanks, Dan
Hello Dan,
Yes, it’s possible to create such layout using Header Builder addon, don’t hesitate to check all theme features on this test drive server.
Let us know if you have further questions!
Awesome! Thanks for that. One last thing which I can’t seem to figure out is how to get all four footer widgets showing. There’s the option within the widgets section to have four but only 3 of them ever show. Can you help? Thanks, Dan
Hello Dan,
Go to Theme Options > Footer Options, and increase columns quantity there.
Let us know if you have further questions!
You guys are just too good! Thanks so much!
Loving the theme test, so far everything I could possibly need is available.
One last thing on this page: http://impreza-bnrwx12.themetest.net/4857-2/
Is it possible to create a gap between the rows and columns of the masonry posts. and add a keyline around them. Eve if this means adding in CSS.
Thanks again. Dan
Hello Dan,
Unfortunately, provided link doesn’t work anymore, at the moment Imrpeza doesn’t provide such ability out of the box, however you can accomplish that with custom CSS code if you’re familar with it, or you can create a ticket on our Support Forum, after purchasing, and our developers will provide a solution, when they will have some free time.
Let us know if you have further questions!
Hi,
I bought your theme months ago. Visual composer is incompatible with some plugins. For example something like Store Locator. When I put the WP code line, I’m able to see the plugin but the lines are not aligned. Maybe because the page’s width is not enough with Visual Composer. So can I disable Visual Composer just for one page?
Thanks
Hello,
At the moment Imrpeza theme doesn’t provide such ability out of the box, I recommend to write to authors of Store Locator, and ask them to make their plugin compatible with Visual Composer. Or try using another plugin instead.
Let us know if you have further questions!
Hi, Thanks for your answer. I tryed three different kinds of plugins, and I still have the same problem. Then, can you suggest something to put the code out of VC just for one or two pages?
Impreza theme doesn’t provide such ability to disable Visual Composer for particular pages, please specify, what exactly you want to achieve so we could investigate.
Thanks in advance!
Ok, Can you please take a look a this page? The plugin lines are not aligned. http://www.farmacrimi.it/store-locator#section-Roma. If you select all the text you can see two boxes over markers on the top of the page. They usually are on the left of the markers. Also the text next to pictures are on the middle line. It usually is alligned on the top of the image. If you want you can write me to me mail address seller.bishop@gmail.com
Thanks in advance.
Hello,
This is a complicated question, good one for our smart guys from our forum support team. To reduce your waiting time I created special ticket there. Please feel free to create a forum account to sign up for notifications about your issue and continue the discussion there if needed. By the way, for the best support experience in future, it is better to create tickets there instead of the comments here.
If you need my further assistance, please let me know!
Very beautiful and unique design. I am going to buy this theme.
Hello,
Thanks for the feedback!
It seems photos and slidshows on portfolio not appearing on Iphone and Ipad www.pergradi.pt
Hello,
This question requires special knowledge possessed by our support team. For your convenience, I created special ticket at our support forum. Please sign up at our forum to:- follow the ticket to receive notifications about the answers;
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Thank you, we look forward to serving you!
Hello, Imported demo content to my website. But Im not able to edit any of the pages or posts with visual composer. Version of wordpress – 4.5.2 Version of Visual composer – 4.9.1. Visual composer is constantly trying to start – but nothing happens
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!