26721 comments found.
Thank you Qode Team. I got another question I’d like to change how the footer widgets look in mobile view on my site. I have 4 widgets and when in mobile view they appear in one block view under one another – I would like to display them just in 2 rows.
Thank you.
Hi,
Some custom css is required, to achieve that behavior on mobiles. Submit a ticket to https://qode.ticksy.com with a link to your site, and our support team will write the precise css for you.
Qode
Last question before purchased: would you plz add a new contact page which doesn’t use the google map in the header, just use the text header(http://demo.qodeinteractive.com/bridge/text-animation-header/) in this new contact page ? Or there has a easy way to replace google map by text header in current contact page ?
Thanks in advance
Hi,
Yes of course, in Qode Options -> Contact Page, you can disable Google Map for your contact page http://screencast.com/t/EP2YjO84n and activate title area for it, like on that page you referred to.
Qode
There seems to be an issue with the social share for Facebook the other social share are working fine, though. When I click on share, it shows a browser window with only this text:
Not Found
Back to Facebook.
Hello,
This problem will be corrected within next theme update, facebook made some changes recently and we will correct it really soon.
Qode
Hi Guys
I have the latest version of Bridge but the VC is not working. When I go to a page the content is not there. Any ideas?
Thanks.
Hello,
Within the latest theme update that we released two days ago (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1 that works correctly with WP 4.5
Make sure you have latest theme version first!
If yes, then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear cache after it, and everything should be fine again.
If you still have issues after this, contact our support at https://qode.ticksy.com and allow them WP admin access to check this further.
Qode
Hello,
We have been using contactform7 on our site until recently when we upgraded to Gravity Forms due to certain requirements with business model expansion etc. As I have seen in various documentation/comments, the Bridge theme supports Gravity Forms, but the CSS is something to be done manually. I have used further documentation you have provided to other users to set the CSS in the “general” area of the QODE settings in WP-admin, but upon initial page load, the styles do not pull in.
Is it possible to edit the CSS file myself to add in these styles for Gravity Forms? The reason I ask is I don’t want to conflict with any possible template updates. Or do you have any other suggestions?
Thanks!
Hello,
Are you using Ajax Page transitions?
page transitions and Gravity Forms ajax functionality don’t work together because when page where you have your form added is loaded with page transitions gravity form ajax functionality needs to be initialized. At the moment, you would need to disable page transition on the page where you have gravity form added and that can be done from Qode General panel for that particular page.
Qode
Thank you, this has fixed the issue!
You’re welcome, glad to read that.
Hello again,
I have another query, this time regarding CSV. Is there a plugin you would recommend for creating a large amount of pages through CSV/XML? I have tested WP CSV, but the custom content the Bridge theme uses does not export correctly and causes the site to break/loose settings and configuration.
Thanks.
Hello,
Unfortunately, we haven’t tested any specific so can’t give a recommendation, hope you understand.
We don’t have direct option for exporting theme options, there’s some work-around for it if only the settings aren’t exported.
Qode
Hi! I bought this theme yesterday and I can not install, I read the documentation but when I submit the document bridge.zip, WP says me: error. What do it happen? I work with this theme before and I didn’t have this problem. I want to change my License Code, How can i do it? Thanks, Ángela
Hello Ángela,
What exactly error are you receiving when you try to install the theme? Please, submit a private ticket to https://qode.ticksy.com , with a link to your site, WP admin access, and FTP credentials, and we will help you with theme installation.
Qode
I submitted a support ticket two days ago and you won’t even bother to answer! Extremely disappointed in your lack of customer service.
Hello,
Apologies for that. Please tell us the ID of your ticket?
Qode
Hi Qode team! Again WOW! what a great theme! we love it! Quick question:
I did my website on a prod server where everything works great! see the contact page where the map is displayed correctly)
http://www.prodcrealys.com/brandcrealys/contact-us/Now when i went live and transferred to live server here is what the contact page looks like:
http://www.crealys.mu/contact-us/The only way to fix this is to refresh the page – I noticed that problem in other websites i did with Bridge…
could you kindly help? I know my support has expired – but please
Thanks in advance Ludovic
I managed to fix the problem by disabling page transition! Thanks!
by the way i cant find the option to add a search option for left menu… any tips?
Hello,
Most likely there was some conflict between some plugin and ajax page transitions, so disabling the transitions helped, glad you have solved it already Ludovic.
To add search, you need to go to Qode Options -> Header -> and enable Qode Search Bar.
If you’re using left menu, then you can use default WordPress’s Search widget inside Left Menu Area widget area http://screencast.com/t/CkOtY1He
Qode
Hi Qode team! thanks again for your help!
You’re welcome.
Hi!
Could you please tell me how I can change hover color on the navigation links from the panel?
I’m using Bridge22, I’m looking in the options but I can see more points where it could be, how can I achieve it?
Thanks! Great theme, the best one ever used, really. (I used many!)
Hello,
The menu items colors are defined in Qode Options -> Fonts -> Header & Menu.
But note:
In Qode Options -> Header , you can set header skin for your entire site. Light means white menu items, dark means menu items in black color. By default, this demo 22 uses light skin.
In Pages -> Some page, in Qode Header panel , you can set Header Skin individually for that page, and that setting override this general one from Qode Options.
So, you can either set header skin to some of these two predefined, or your can leave that Header Skin field empty in both general and individual settings, and then to set your custom colors for menu items in Qode Options -> Fonts , under Header & Menu (note that this will only have effect if no header skin is chosen.)
Qode
Tried to leave a ticket but no answer. I’ve also got a problem in firefox.
When leaving a page that’s not a part of the rest of the one-pager, it moves to the wrong section. Updated firefox – didn’t help.
Works fine in other browsers.
Hello,
You need to get in touch with our support at https://qode.ticksy.com so they can inspect your site and help with this.
Qode
My Bridge incorporates not wanted to use the demo, Craftsman…??
Hello,
We’re not really sure we understand. Did you try to import some of our demos? If you have problems with importing demo, submit a private ticket to https://qode.ticksy.com with a link to your site and WP admin access, so we can help you.
Qode
Hello,
We haven’t tested this plugin within our theme, so we can’t answer this one unfortunately.
Qode
Hi,
Is there a way to change the menu from header navigation to that top menu when changing into sections?
That is first section – header menu from the second section onwards – top menu
Is this possible?
Hello,
Can you please be a bit more precise what exactly you’re looking to achieve?
Do you want to keep just the top bar on scroll, and remove regular header? If yes, that can be done with some css.
Qode
Hi, I want to create a section page
section 1 should go with the normal menu bar
from section 2 onwards it should go with the horizontal topmenu which opens the side bar.
Can this be done ?
Hello,
There’s no direct option for it. You could use regular header at the top of your site, and then to hide menu items and leave only side area opener button when scrolled, to open side area with links on right.
Qode
I’m having problems where all my header images are zoomed in whether we use a slider image, parallax image or background image. We want an image with text overtop but at the moment, the images look awful. The row is set to full width and the dimensions are 1920×800. I opened a ticket 2 days ago with no response so am trying here.
Hello,
Please tell us the ID of your ticket, and just make sure you’ve included a link to your page in it, so we can see this and help?
Qode
My ticket id is #765239 https://qode.ticksy.com/ticket/765239
Hello,
The ticket has just been processed, check ticksy please.
Qode
Thanks
No problem, you’re welcome.
Hi. Is there a way to hide the separator in the Qode slider? I can remove the header and subtitle, but the separator stays, which means it’s quite bad for displaying images only.Thx
Hello,
In Qode Slider -> Slides, for each of your slides, you can disable separator after title if you don’t want it http://screencast.com/t/pwoQ6aCOH47
Qode
No news with the support… so i try it here :
Icon cart is not showing on my homenpage menu whereas I can see it if I press F12 and check the code.
Thanks
Related URL: http://www.vinsetchampagne.fr
Hello,
Just remove this line of code from your custom css (Qode Options -> General -> Custom CSS field) http://screencast.com/t/VGyZkzQB
Qode
Hi Guys, is there any Host you are recommending?
Hello,
We can only recommend Envato hosting that is now offered with the theme purchase http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054
We can’t recommend any external hosting provider, but note that it’s very important to have a hosting that offers good resources.
Qode
Hey guys. I love the new landing page. It views awesome on my 27” iMac, but on my Macbook, which most my clients have, the images under the header don’t even view. Is there anyway to make this like a slider so they can squoooch the screen over to the left? Any plans to fix it?
Sorry I mean scroll over to the right. On the macbook only the imac and ipad show (and the ipad is slightly off screen so looks weird) the fonts and other images don’t show.
Hello,
Can you please send us some screenshots of the issues you’re referring to? We have just checked our landing page on Macbook, and all the items from Horizontal Marquee element are shown properly, none is missing.
Qode
Anchor links don’t work on my site. But when I double click on menu items it scrolls me down to the anchor section.
And i don’t find an option to renew your support.
Hello,
You need to submit a ticket to our support at https://qode.ticksy.com and include a link to your site so they can inspect the anchors issue.
If your support has expired, you can extend it when you login to your profile here on themeforest, and go to Bridge page, just follow the instructions from the screenshots http://screencast.com/t/ZSyjxQsQA http://screencast.com/t/nLcXXNoR
Qode
Hi, can you please telling me where i can set more time for each Qode Slider? I doesn’t find any setting for this. or in any js file? I want 8 sec for each slide.
THX!!!
Sorry, i have found it in shortcode 
Thanks for updating on this 
Yes, it’s can be set in slider shortcode.
