Hey,

The section you presented on screenshot above is Subheader. It’s background color you can change under Theme options > Colors > Header section but if you want to get rid off, you can do this under Theme options > Header & Subheader > Subheader section.

Thanks!

Hey,

yes, it is possible. The alt tags need to be set for the images under Media section but also you need to have recent theme version installed that support alt tags from Media.

Thanks

Hi, the alt tags were set under the media section and i use the moest recent theme version. I hope you an help me. Thanks.

Please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason then.

Hey,

the link you left above is a typical magazine style. We suggest to look for a Magazine theme instead because you won’t be able to create exactly same site with Be unfortunately.

Thanks for your interest in Be anyway!

I looked it up, but not exactly the look I was going for either lol, maybe useful in the future, thank you for getting back to me

Sure, we will consider this

Hey,

we are sorry but we do not have anything like this included.

Thanks!

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Thanks for understanding!

Hey,

yes, all run fine on latest WP version.

Thanks

Hey,

yes, you can use them anywhere you want. Over 200 of pre-built websites you can see on our demo are only examples of what can be achieved with BeTheme.

Thanks for your interest in Be

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Thanks for understanding!

I paid. My friend purchased that for me. Because i have not balance in my card and envato account. But i have the licence number.

What can i do now?

If your friend bought it, then create account on forum just as we already explained above.

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Thanks for understanding!

Hey,

Guides menu item active because of it’s homepage link. If you don’t want this item to be active, you shouldn’t set this home link.

Thanks

Hmm, I don’t have it set to anything right now and it still seems to be highlighted. I set it to be # only.

Screenshot: http://postimg.org/image/g5dzh686p/full/

Please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason then.

Hi,

we can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.

Thanks!

Yes, we got it of course. And we replied on your message about an hour ago so please check your inbox.

thanks for answer… i found it in my spam folder…

You’re welcome!

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Thanks for understanding!

Hi Jean,

please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Thanks

Hi,

we can see, your ThemeForest account displays the Support Expired badge. You need to extend your support period via your ThemeForest dashboard if you need help.

Thanks!

Hi,

we are sorry but we do not have such possibility. What you ask for, requires files customisation.

Thanks for your interest in Be anyway!

But it does not work the same way on our end. If you look at http://pasteboard.co/186LYYxd.png at the left bottom corner, you will see that the link is fine. When we click on CTA, it takes us directly to http://www.mylegalbestfriend.com/shop/

Not sure what the problem is but thankx for checking. I’ve removed the link and just using text instead.

You’re welcome!

Hi,

for any invoices you need to contact with Envato as they are the seller on this marketplace.

Thanks

Hey,

it’s header background. If you don’t like it, please activate Minimalist header under Theme options > Header & Subheader > Header section.

Thanks for choosing Be

Hi,

pages like Portfolio, Offer and other you can see on our demo are custom post types and as you can see those pages works with sidebars what means that everything works fine. Probably your college have no idea about coding and was expecting that we would be coding such pages from him. However, if you look at Item Support Policy, you understand that such kind of service is not included. So if you decide to build custom post pages, you need to do this yourself based on theme files. Please also notice that whole theme was built in accordance to WP API so it is not true that it’s not possible to create custom post types.

Thanks for your interest in Be!