1799 comments found.
Hi Considering buying the theme – I have three villas that are booked out as the whole villa not rooms – can you theme be configured for this?
Hello, yes that’s correct. You can use one calendar and then share that calendar on multiple pages if you wish. The booking system is very flexible. Ask any questions you like. We are happy to assist. 
I am looking for a template to update my website: hotelkursaalcalafell my question is if I can integrate my reservation center … that staff recommend? They have Spanish assistance service?
Thank you
Hello Marcilla, thank you for contacting us. Yes I think this should be possible. Can you tell me more about your reservation plugin? Do you have a link?
Happy to answer all your questions.
It is really a simple thing. I hope you can help me please. It is just that that in the Product Page, the Related Products title is located below the product picture image : http://od40.nl/site2016/product/andean-child/?. And I would want the title to be located just above the related products images, not so far up. I know the support ended, but it is just this little thing, the web is launching this week Please. We didnt´ manage to do it. And we have a very good programmer.
Happy to help, are you using the most recent version of the theme? We posted version 1.6.2 recently. If not, can you share what version are you running?
Thanks.
Hey there.
I’m interested in this theme to create a mini vacation rental website. However, am I correct in assuming that there’s no way to pull calendar data in from an external source, such as HomeAway, Air BnB, Bookings.com … etc?
Hello! Thanks for getting in touch. That’s right, the calendar can export data to HomeAway, Air BnB, bookings etc but it’s a one way sync. Pull calendar info in is complicated but we are looking at ways to do this.
Pre-sale question
Hi, i love your theme and i think it will be great for one of our projects, but i have a question regarding multi language. We hate WPML (sorry, but we do) and we usually use polylang, which is, in our opinion, far lighter and consumes a lot less resources. usually we have no problem with the general themes we use (Avada, X, Divi…)
Do you have any information of your customers using polylang ? Any problem?
Thank you
Hi there, thanks for contacting us. Yes we recommend Polylang as well, we’ve used it without issues. So have other buyers. If you run into any issues, just let us know. https://themovation.ticksy.com/ Happy to help.
Hello, How to set the slides for smartphones readings They are little
Hello and thanks for reaching out. Are you using Master Slider?
I use the slider menu Bellevue
I do not use Master Slider
Thank you for the follow up. The text should be adjusting properly for mobile. Can you please send us a link It would be best to create a ticket and send us a link to your website. Then we can take a closer look. https://themovation.ticksy.com/
Happy to assist you
the website link is http://www.cocolodgemajunga-madagascar.com/
ok, ticket now
The text for me on iphone 6 looks like the right size, Here is a screenshot. http://new.tinygrab.com/6407caa59eff0281127fc8a8ec7c210c5f7946e3dd.png
Can you tell me if is what you are seeing? Also, what device are you using to test?
Thanks!
developpers tool, i used
I must leave you, it is 18H home. I like to have the same output as your demo site, a great image instead of a little like my screenshot
Thank you for that. I’ve responded to your ticket.
Hello, when I go on the rooms page to edit, it takes ages to load and google chrome crashes? Please tell me how to prevent this!
Thanks.
Hello and thanks for letting us know that you’ve run into an issue. Can you create a ticket or send us a link so that we can see it happening? There could be a conflict with a plugin. Happy to assist
Hello, How do i change the button and icon color from that teal blue to one that fits my theme?
Hello and thanks for getting in touch. Did you try under the theme options? Appearance / Theme Options / Colors ?
If not then you can always use the space provided under Appearance / Theme Options / General / Custom CSS / to add your own custom css. If you create a ticket here https://themovation.ticksy.com/ someone from our tech support should be able to assist.
Hi, just want to enquiry can we allocate rooms for the WP booking engine? This is to control numbers of room available for sale, also avoid overbook order from customer but payment made.
Best regards, Teng Wong
hello Teng, thanks for reaching out to us. The bundled WP Booking System provides 1 room per calendar, so once a reservation request is made you have the option to set it to auto-pending, it will make the dates unavailable during the requested booking and shade them with a color of your choice. The plugin developer has plans to add inventory as well in an upcoming release, so you will be able to use 1 calendar for many rooms of the same type. Does that help?
Thank you
Hi,
I would like to know if I can disable the booking/availability system and use booking request forms instead for every property in the early development of our site.
Our goal is to showcase the properties and generate leads not online sales for now.
Thank you in advance
Hello and thanks for contacting us. The theme comes with two forms builders, one is included with the booking calendar and the other is Formidable.
Formidable is a stand alone form builder that you can use anywhere on the site and as a standalone form tool. The WP Booking system includes availability calendar and also has form builder. They work together.
You can use the booking calendars on their own as well just to show availability but once you use them with the form builder you can allow people to choose their check in / check out dates and submit that info through the form.
Yes you can use the booking system just for sending notifications / and auto responders, that works too. The requests will queue up in the dashboard but you can just ignore them and only use the admin email notifications and customer auto responder to run your business. Both are also optional.
It’s very flexible.
Hi,
Great!
Now, in case of using WPML, where is the language selector/switcher placed?
Thank you in advance
We made an article for that here: https://themovation.ticksy.com/article/5882/
Cheers 
Hi! I have to create a user – it is responsible for booking but will not work. I have received feedback because woocommerce. Check link: http://cl.ly/1m3y063N1j08/Skjermbilde%202016-05-27%20kl.%2020.08.19.png I just want only booking. So what can I do? Thank you!
Thank you for contacting us. So you don’t require WooCommerce to be installed? You can click dismiss this notice and all should be good.
Takk for answer. I have followed your advice but seems it will not work. I have two user, one as admin and others as customer. As admin can use booking system while customer will not work. How can I make solution this situation? Check link: http://cl.ly/3P0E1v222z1V/Image%202016-05-28%20at%2011.02.04%20am.png Thank you.
Hi there, I’m not entirely sure how the WP Booking System works for Users, I think you need to be an admin to manage it. There might be some access if you go inside the calendar as the admin and give that user permissions to access it. You’ll find this under WP Booking / Calendars / ’’Assign users to this calendar”. Once that is saved, then you can play around with that users permissions levels so they can see that calendar. I”m not sure if it’s editor, author or more. Try them out and see.
Happy to help.
it works. Thank you!
That’s great! Thanks for the follow up
how to increase the size of logo pls?
Hello and thanks for posting, the logo can be increased via Appearance / Theme options / General / Logo Height. You move the slider, save changes and then the most important part is to re-upload the logo again. The theme will need a second time to resize the logo after you have moved the slider control.
We have 70+ articles for you to view as well here: https://themovation.ticksy.com/articles/10115/ and some video tutorials, FAQs and documentation. You’ll find these links under Appearance / Theme Options / Help (tab).
If you have any questions or concerns please post a ticket here: https://themovation.ticksy.com/ – We are happy to support you.
Hi, i have already do it, but with no luck, logo remain tiny.i will open ticket
Thanks for opening a ticket, in the ticket can you please let us know if the logo size you are referring to is in the sticky header or the normal header? Thanks
will do)
Thank you I Hope you have a great week.
how to not showing “Comments are closed.”?
Hello! You can hide this via CSS under Appearance / Theme Options / General / Custom CSS: #comments {display: none;}
It’s challenging to post custom css on this comments system but much easier on our ticket system here: https://themovation.ticksy.com/ – Happy to assist.
ok perfect ty
Cheers
how to translate the word “All” in the filter portfolio rooms? there is not in the po file…
Hello and thanks for contacting us. Yes this was missing but we’ve recently updated and we will be rolling this out in a new update. Can you please create a a ticket here https://themovation.ticksy.com/ and I will attached the updated po file for you Happy to help.
ok will do, ty
Awesome
Hello! I need an information. Does this theme includes a preset “under construction” page?
Many thanks, Sara
Hi Sara, no it does not but there are many free plugins that will do that for you. Let us know if you need a few links, we can post them. Cheers!
Hi, many thanks! Yes, please can you give some links with some plugins for “under contruction” page that are compatible with this theme!
Thak you again, Sara
Hi Sara! Thanks. I’ve used WP Maintenance Mode in the past without any issues.
Hey,
I’m considering buying this theme but I have a question. So on this site http://demo.themovation.com/bellevue/guesthouse/ in the section were you represent the “Rooms & Suites”, is it possible to let the “all” tab disapear, because I wanna use this feature for different prices whether you are booking for 3 days, 6 days or more and let it sort it this way.
Cheers
Hello! yes, you can hide this with CSS. It’s very easy, we will provide the code and you can copy / paste into the theme options. We’ll be adding this as a feature to an upcoming version but for now it’s a simple css snippet.
I am considering to buy this theme. 1 question about booking inquiries. We have 7 rooms. I want the guest to select the desired dates and room and submit the request. We will then check availability and respond via email to the guest. I don’t want to maintain 7 availability calendars using this plugin as we already have that data separately. Any problem with that scenario?
Hello, yes you can do that. What you would do is use 1 calendar, put all the rooms in a dropdown (using the form builder), then you can disable the auto-pending feature. What you will be able to manage in the backend is the requests that will come through and the dates they have requested. As an alternative you can also use the Formidable plugin and upgrade to pro then use the form control but It think option 1 is better for you.
Short answer, yes it will work that way.
can we receive an automated email upon the inquiry and respond to the guest that way? i don’t want our employees logging into our wordpress site.
or how do we get notified of inquiries?
yes you can turn that on in the WP dash.
awesomeness!
Email notifications and auto responders are enabled in the dashboard.
Our messages are passing each other in transition.
so i bought it. when i install eveyrthing it defaults to the rustic theme. i don’t see how to change it to the Yaletown / Guesthouse demo content. all are supposed to be included right? how do you change versions before starting to edit?
should i be using a child theme? i keep making edits to the home page and nothing changes???
Hey there! Thanks. All our support is offline at the moment but I’ll be back from my remote location where I can answer all your questions soon. I’ll check in with you tonight
Hi! Sorry for the delay, yes the demos are virtually identical apart from the images and some very minor tweaks. We have explained the reasons for providing one import file in this article with some helpful links:
https://themovation.ticksy.com/article/7489/We provide links to most of the photos used in the demos as they are licensed as creative commons. The article above explains where to find the links to these.
To customize any of the templates, look in the templates folder and activate our child theme, then copy any of the templates over to the child theme inside the templates folder and you can customize as you like. Each template file represents 1 of the different content blocks from the meta box builder. The meta box builder can do a lot so you should be able to customize a lot of the page without having to edit the html or php.
We’ve provided a lot of help, and you can find links to all our resources under Appearance / Theme Options / Help Tab. This includes videos, 70+ articles, public support tickets, FAQs, and documentation.
If you need anything at all just create a ticket for our support team. We are very good about getting back to you and assisting. A link to our support system is also under the help tab mentioned above.
Best regards, Ryan
Hey there, we are trying to get in touch with you. You had a question for us and we would like to help out. Can you contact us? themovation@gmail.com Thanks!
Hi, I hope you are doing well.
I’m experiencing an issue. When I add more than one mail adress in the “send to” field on the wp booking system plugin and hit save, only the first email adress is saved.
Do you know what might be the problem? Best regards,
Hey there! Thanks for contacting us. I see the issue. Try removing any spaces in between the emails. That seemed to work for me. Once I removed any spaces I was able to add multiple emails. Let us know if you have any issues. We are happy to help.
already fixed. Great theme.
Cool! Thank you for the follow up. Just let us know if you need anything else
Does this theme support the departure and arrival of a guest on the same day? I’ve seen similar plugins use a diagonal graphic to display that if someone is leaving on one day, someone else can still check in.
Hello! Thanks for asking. Yes this plugin includes a half day indicator. you can specify half days and visitors can also book single days too. Let us know if you have any other questions. We are happy to help.
Thank you for such a fast reply! I’m checking into this for a property that rents out 5 cabins. There is a tax rate on the cabins rental rate, and also a cleaning fee that needs to be added, but not taxed. This is the problem with our current website.
Does your system support the following: 1. Adding a tax rate? 2. Adding a “cleaning fee” or “pet fee” that is not taxed? 3. The use of Coupon or discount codes that would support both a percentage off (10% of the rental rate) or a “buy 2 nights, get 1 free?” type of discount? (This also needs to be taxed AFTER the coupon code is applied and not before.) 4. Is there a way to download a list of past clients into a csv file for the use of sending an email?
These are my biggest concerns. I do appreciate your help thus far.
Hello. Regarding the fees and taxes, you can set this up in WooCommerce. It has a very good tax rate table depending on where the buyers is from or you can change everyone who buys through you. That’s pretty easy to setup in WooCommerce.
The cleaning fee is pretty straight forward as well. We wrote an article about it here: https://themovation.ticksy.com/article/7343/
1) Adding tax rate – Yes, via woocommerce setup.
2) Adding a cleaning fee or pet fee that is non taxable. Yes, in that article I included there is a plugin that allows you to choose taxed or non taxed. I think it’s free.
3) Yes the coupon system is already built into WooCommerce. You can learn more about it here: https://docs.woothemes.com/document/coupon-management/ – You can do a percentage, not sure about the buy 2 get one free though.
4) Yes, you can download the csv through woocommece. You can find out more here: https://docs.woothemes.com/document/ordercustomer-csv-exporter/ – I think this is free as well. The booking system has it’s own customer list but this is not exportable at this time. You can certainly hire a developer to export this if you need to but WooCommerce should have all the customer information it it as well.
The booking system passes the booking total off to WooCommerce and then the customer fills out their billing info at that time, so WooCommerce will have more accurate billing information in it’s database vs the WP booking System.
If you have any other questions we are happy to review them for you. Cheers!
Oh okay, I’m a little confused, but you’re saying the Wp Booking System integrates with WooCommerce to collect payment, but will manage the bookings through WP Booking System. Sounds a little tricky. Do you have demos of the admin area?
Hi! WooCommerce handles the payment and WP Booking handles all the booking information. The reason I mentioned WooCommerce is because you requested a CSV export and WooCommerce has this option. The customer will be providing their email address (and other billing info to Woo) if you have online payments setup. You could export the customer info such as email and other billing details via WooCommerce.
All the booking / pending / approval / auto responders are managed in WP Booking. Only payments are processed via WooCommerce.
Does that help?
