Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 266,312 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28306 comments found.

Is it possible to edit the content of the “order completed” page with custom design and content? I.e. like this plugin: https://wordpress.org/plugins/wc-custom-thank-you/ (this plugin does not use the is_order_received_page() so unfortunately it breaks revenue in analytics) If not, that would be awesome to see in the future

how to translate “Posted on ” in single post page(top of page) ?
I translated most of strings, but cant find this one..
regards

Hi,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers!? UX Themes

Pre sales question In the demo under product page there is an option of ” complete the look” that option is nice thanks but its not coming in mobile devices.. Is there any way to get that … It will also be fine with me if that option comes in mobile replacing related products menu my ticket id is 28708 its more than two days e-mailing your support team and I haven’t got any replies..

Hello, In the slider testimonials I would stop and go fixed by changing the testimonies image. How do you do? It is important since it avoids the slow page loading. Thank you

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Hi, I’m trying to get my head around how to add multiple images to a UX slider? I select shortcodes then simple slider, but how do I insert more than one image that can be moved left or right? There doesn’t seem to be any connection to inserting media and the simple slider. Please can someone help. Many thanks.

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

How do we recreate the “Transparent Header” page seen here? It doesn’t import as a demo page. >> http://themeforest.net/item/flatsome-responsive-woocommerce-theme/full_screen_preview/5484319

Hi there, just change the page template in the page editor :) I think it’s called ‘Full Width – Transparent Header’

I was going to buy this theme sent them some pre sales questions but they haven’t replied it yet … not at all good customer support

Hi there, did you get a ticket ID?

Ticket ID: ?28708

Hi there, you can insert it by using the Page Builder :)

Is it possible to remove the Google Maps JS at the whole it’s really screwing up other map related plugins from working. It keeps loading in at every page.

Hi, anyway you could reply to this?

Hi there, we only use the Google Maps API on the Map shortcode. Try remove the shortcode to remove it

Hello, Thank you for a nice product… It took us so long to get started that we lost our support time – Never the less we would like to ask if there is a possibility to have a drop-down function on a sidebar menu? – We have so many sub-products that our clients need to be able to skip some of them – now and then.

Kind regards Fishmadman

Hi there, sorry that’s currently not possible with Flatsome.

Thank you for your answer – Do you know of a suitable add-on that would work with your fine graphic design?

Kind regards Fishmadman

this theme support is not helping it customers am about purchasing the theme when i check this page and noticed to an un attended questions, i want to know if i will be able to add a product widget @ the header of my front page. this is urgent an need a quick reply.

Hi there, you can add any element to your front page by using the Page Builder :)

Have a problem with coupons. In the cart section the button “apply discount” does not work. But it works in the checkout section. Tested it with other ecommerce theme (apply discount button worked in the cart section). Any solution?

Hi there, do you have latest version of the Theme + WooCommerce?

Hi, can i put sub categories in categories ? And have a selection of the sub category in the category ‘(without articles show if possible) ? I explain : I own a smartphone repair business and i’ll like to let the client choice a selection of what he is looking for like this :

page 1. select kind of device (smartphone – tablett – laptop) (Photo + name) page 2. select brand of device (apple, samsung, etc) (Photo + name) page 3. select modele of device (iphone 4, iphone 4s, etc) (Photo + name) page 4. select reparation of device page 5. the article page of the reparation

also, is the architecture SEO good ? and the h1/h2/h3 order respected ? can easily custom the css & html balises files? Can use Yoast SEO module ? Is Slider Revolution full included ? Or just you use it to made the template ? How many css pages used ?

Thank you very much

Can you take the reviews on products and create a slider on the homepage?

Hi there, sorry that’s currently not possible.

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

hi , nice theme,
cart icon doesnt updated, I removed products from cart and still show that I have the products in header cart icon, if I enter cart page, no products! any one face this issue ?
regards

no,I didn’t contact them.

what to say to them? how to explain the problem to them ?

please note that I have another woocommerce site in the same server, with another theme and all work perfect, no problems with carts!

please advise

it seem to be varnish caching issue from server side, I will check with them, regards

Ok, thanks for letting us know :)

The product image can not display well and can not fit to the product images, 1/5 part of the images was gone, i go through your doc already setting the woocommerce > setting> display, follow ur images size, and regenerate the images already, still cant be solved, thank you. http://imgur.com/mnXMikQ

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Hi. Anyway i can change add to wishlist button color from red to something else? Thank you.

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Oh, ok. Thanks for pointing me in support tab. I have sent my questions to support.

Well done!

Remember we’re only an email away, if there is anything! :)

Cheers.

Hi again,

How to add review for blog post? Thank in advance

Hi there, you would need a plugin for that. Try search google for it :)

I tried to upload the Dummy content, with the compressed version.

By the end of the process I get a 404 page. After that, all products are there but there is no images (the grey image is not there) and there is no menus created.

Can you help me?

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey