38435 comments found.
Hi,
please check ticket #778526. There’s been no response for 5 days+.
Thanks!
Hey, sorry about that – just checked that out earlier and answered 
Cheers
Are there any plans to add arrows (previous/next image) to the ’touch enabled and spaced’ image gallery? It feels odd on desktop not having arrows to click, and I’ve had comments from other people about it.
I could use a plugin like royal slider, but your native gallery is much much easier to manage.
Hey, I’ve noted the idea on the wishlist
Hi Sir, I have a problem. I need only a page, with menu, PORTFOLIO section and footer. I’ve imported your “ONE PAGE” sample data, but I have a problem. The portfolio section doesn’t respect the height of the page, only the width, so I see a black background under the portfolio section. Also, the portfolio section cover the footer… I think there is something wrong with the height and width of the portfolio section or of the row… I need that my page looks like only a page with a “masonry” portfolio section from “ONE PAGE” sample, but the “collage” has to fill the entire height also, not only the entire width of the browser. Can you help me?
Hey,
Could you please share your URL in regards so I can take a closer look for you?
Cheers
Hi, I am using a one page website but have a blog on it. The blog posts are opening on a new page and the top nav no longer works. Can you help me in this hopefully simple matter please? http://goo.gl/MjkHwC
Hey,
When using other static pages make sure you’re setting the anchor links with the full URL such as http://domain.com/#anchor rather than just #anchor. You’ll also need to active the option in the page transitions tab of the Salient options panel to “Disable Fade Out On Click”
Hi, I have the last version of salient and I try to put a youtube link in a nectar slider but when I clic on video to open it inside my site like a lightbox, there id an error like this : http://img15.hostingpics.net/pics/362742Capturedecran20160531a105926.png
Hey, could you please share your URL so I can take a look?
Cheers
I fix it, In fact It need to be very precise in the caracters of the url, as It is mentioned in the nectar slider page I saw. Not a simple copy past form youtube page, youtube generator link, or navigator because It add some no compatible caracters. Now I understood.
Hey,
Glad to hear you sorted it
Cheers
Hi ThemeNectar,
After updating to the newest version my fonts aren’t working in Chrome… In Safari everything is working fine. How can i fix this?
Thank you for helping…
Hey, could you kindly share your URL so I could take a closer look in order to assist?
Hi ThemeNectar,
I’ve tried all the relevant CSS code I could find to remove the date in overview page Masonry style. But with no luck. Can you please help me out to remove it:
https://www.dropbox.com/s/pmcum76mri5qqjv/Masonryblogoverviewpagedateremoval.png?dl=0Thanks!
Hey!
Unfortunately as of now the date in that section would need to be removed from the files themselves at includes/post-templates
Cheers
Can you do this for me? (of course I pay you for that). Or can you help me out what to remove in the files?
Hey, you’d need to get this done at Envato studio as i’m afraid i’m unavailable for paid customizations https://studio.envato.com/
hello Have a Problem after Update show https://www.1a-luftaufnahmen.ch/kontakt/?
Hey,
Try adding this into the custom css box located in your Salient Options panel:
.page-template-template-contact .container-wrap {
margin-top: 0!important;
}
Cheers
dont work 
Have you cleared your cache? Currently that page appears to be showing normally on my end
yes.. ony kontakt page is ok but www.1a-luftaufnahmen.ch/technik
It seems you’re on Salient 7.0.7 is that correct? This issue was globally fixed in Salient 7.0.8
yes, great i have update to the new version 7.0.8 and work great
Glad to hear
i see with sub menu problem. www.1a-luftaufnahmen.ch/zielgruppen/
1. go www.1a-luftaufnahmen.ch 2. klick to menu 3. select zielgruppen Dont open Zielgruppen page (/zielgruppen/) its only show the under menu. can we do klick menu to Zielgruppen its open page /zielgruppen/ but i need under menu.
can we realist this ?
i have a great problem with lightbox, its dont show when i install plugin shows in the background the popup.
thank for your fast Help, Great service ThemeNectar
Hey,
1. The off canvas menu doesn’t allow for the top level links to be clicked – you’d need to use a regular menu for this
2. Do you have the plugin active now? Is it supposed to be showing on that page ( https://www.1a-luftaufnahmen.ch/zielgruppen/ ) ? if not please provide the direct URL where I can see the lightbox issue
Cheers
1. Ok Thank you for Info
2. 1) https://www.1a-luftaufnahmen.ch/portfolio/projekt-giessen-meilen/ Photos from the portfolio open i 2 box.
2) Photos from here (PhotoGallery Plugin dont open in a box, before theme update works) https://www.1a-luftaufnahmen.ch/luftaufnahmen/ or Videos from here https://www.1a-luftaufnahmen.ch/videos-clips-diashow/
Hey, try to turn off the “Auto Lightbox Image Links” option in your Salient options panel > general settings > functionality
now works lightbox nothing
Could you also try checking the option for “Disable Fade Out On Click” in your page transitions tab in the Salient options panel
?Hi,
I am using a special News plugin that uses ‘Posts’ as a way of showing news. I am wondering if there is a way to hide the sidebar with in the individual posts, without disturbing the sidebar in the posts on the blog. Is there any code I could add to the specific page to hide the sidebar?
Hey,
use this in the custom css box located in your Salient Options panel
.single-post #sidebar {
display: none!important;
}
.single-post #post-area {
width: 100%!important;
}
Cheers
ThemeNectar,
How would I go about replacing or deactivating the PrettyPhoto (Lightbox) currently used with Salient and using a different Lightbox plugin, such as https://wordpress.org/plugins/responsive-lightbox/
I’ve read on other comments that the CSS is located in the styles.css file, however when I look in the styles.css file I am unable to find anything relating to ‘prettyphoto’. Would there be somewhere else the css code would be located?
Any help you could offer on replacing the default PrettyPhoto (Lightbox) I would greatly appreciate it.
Many thanks, Alan
Hey, there’s an option in the coming release to remove all assets of the theme lightbox
Thanks for the reply. Do you when the newest version is being released?
The beta is available now – you can request access on the support forum: themenectar.ticksy.com/
ThemeNectar, can you provide me with an update in regards to the beta version mentioned above. Have you released the full working version yet? If not when do you expect to release it?
Many thanks, Alan
Hey, the current version contains an option to disable the theme lightbox script
Can you please let me know where this option is located, for I can’t seem to find it. Appreciate your help.
Many thanks. Alan
Hey Alan, here’s the location http://imgur.com/a/Io8fM
Thanks for your reply however I am unable to choose an option of ‘NONE’. See attached screenshot.
http://neileverosborne.com/Salient-Theme-Lightbox-Option.pngYour help would be greatly appreciated.
Cheers, Alan
Hey, are you sure you’re on Salient 7.5.02?
I was wondering if I needed to update Salient or not. With using a child theme I’ll have to double check which version I am using. Thanks for the clarification. I’ll respond with either problem solved or unsolved. Cheers, Alan
Sounds good
Problem solved. Needed to update Salient. Thanks for all your help.
Cheers
PLEASE HELP!
I cant make the site work. I tried to update Salient with your guide, and also visual composer but now only the tags get displayed instead of the layout and I also cant edit anything inside the page. Any solutions?
The site is: personalcoach.gr,
Thanks
Hey, i’m not seeing any issues from the front of the site, could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
Hello, it seems that the server was blocking the update, everything is good now, thanks a lot and sorry for your time!
No worries
I would like to make two changes in the secondary header. One is I would like to make the facebook and twitter icons larger (I have managed to do this for telephone & email but struggling with the icons) and also on hover change their color. The other concerns the main header (navbar), where I am trying to find the class to change the highlight color on the sub-menus. Can you guide me please?
Hey,
1. Add this into the custom css box located in your Salient Options panel:
body #header-secondary-outer #social i {
line-height: 19px!important;
font-size: 19px!important;
}
2. Use this to target the submenu highlight color
.page-submenu li a:hover {
color: #fff!important;
}
Cheers
Thank you! The size on social icons has gotten larger. That one is sorted.
I am still struggling with the hover state. I have tried a few things. The best result I have gotten so far is just changing the background on hover.
#header-secondary-outer #social i:hover { background-color: #FFF !important; }
http://s33.postimg.org/uh7tpio73/salient_cms_1.jpg
What I would like is the icons being white on hover not the background.
Also, I tried the 2nd code for the sub-menu highlight color is not changing anything. Again to clarify I am sending an image.
http://s33.postimg.org/vmvqu7vnj/salient_cms_2.jpgHere I am trying to make the background color on sub-menu on hover blue and the text color white on hover.
Thank you for help so far!
Have you tried to set these colors in the Salient options panel > header navigation tab by selecting “custom” for the header color scheme?
I missed that one! Perfect. Thank you very much for the great support! All sorted
Cheers!
Is it possible to have excerpts in search results?
Hey,
Are you talking about page search results or a post type?
Cheers
Search results page . Now it shows only the titles and the type of the content.
Do you have the excerpt set in the excerpt field for your pages? In the search.php file you can see it allows the use of the excerpt
else if( get_post_type($post->ID) == 'page' ){ ?>
<article class="result">
<div class="inner-wrap">
<span class="bottom-line" />
<h2 class="title"><a href="<?php the_permalink(); ?>"><?php the_title(); ?></a> <span><?php echo __('Page', NECTAR_THEME_NAME); ?></span></h2>
<?php if(has_excerpt()) the_excerpt(); ?>
</div>
</article><!--/search-result-->
<?php }
If you do and it’s not still now showing please open a ticket in regards with your admin credentials and let me know your ticket ID here https://themenectar.ticksy.com/
Cheers
Hi i can’t see my salient visual composer: in the page i can see only the classic mode, while i can’t see the page builder.
Can you help me?
Hey are you using the current version of Salient VC(4.11.2)? And if so have you verified that no third party plugins might be causing this issue?
Cheers
Hi,
i have a problem and i dont now how to solve. if i click on a portfolio item or a page and then go back. means i click on the back button in my browser- any browser- it should bring me back to tha part i was bevor- in this example the portfolio area. but it brings me always back to the top header/video and again i have to scroll down to the point i was bevor.
how can i solve this?
best regards, natalli
Hey,
please share your URL so I can see your current settings
Cheers
Hi there, any news on when the “firefox” update will be available?
Also, my contact form won’t match the look of the one on the ascend demo no matter what. I’ve read dozens of posts about this issue, so to save us both some time:
- I have contact form 7 installed
- I have ascend skin applied
- I don't have the form shortcode wrapped in any tags
- I have the form as such:Your Name
[text your-name]
Your Email
[email your-email]
Subject
[text your-subject]
Your Message
[textarea your-message]
[submit “Send”]
I also tried this as a variation:
[text* your-name placeholder “Your name”]
[text* your-number placeholder “Your number”]
[email* your-email placeholder “Your email”]
[textarea your-message placeholder “Your message”]
[submit “Send”]
as well as some pastebin css I’ve seen in other posts none of which mattered.
Either way all I get is three basic form fields with in a row and a textarea below, no red accents or any fancy behavior, and I really would prefer not to spend any more time digging around or recreating it all with custom css. It would be so great if it was simply included with the theme out of the box, or maybe detailed in the help doc. Thank you in advance.
Hey,
1. The beta version is available if you request it in a ticket in regards on the support forum https://themenectar.ticksy.com/
2. Please share your URL as the version you pasted with using the placeholder attribute should be all that’s needed
Cheers
Please see ticket 784316. Thank you.
Hey, in the Salient options panel > form styling you just needed to turn your “Overall Form Style” to minimal
Cheers
That worked, thank you. I also requested the FireFox bug fix, can you please check on that?
Hey, i’ll get back to you shortly on the forum in regards
Hi there – I want to change the woo commerce product display to a row of 3 products instead of 4 – also its displaying the page header on the shop page – how do I get rid of this? http://www.leancleanbody.com.au/buy-isagenix-australia/
Hey,
1. Add this into the custom css box in the Salient options panel
@media only screen and (min-width: 1000px) {
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
width: 30.45%!important;
}
html .woocommerce ul.products li.first.classic, html .woocommerce-page ul.products li.first.classic {
clear: none!important;
}
.woocommerce-page ul.products li.product.last, .woocommerce ul.products li.product.last {
margin-right: 2%!important;
}
}
2. Do you have a page header set on the page you defined as the shop page?
Ok thanks I added the code and it hasnt done anything? Yes I have a page header set on the shop page
It seems you added in the pre tags around the snippet I provided, delete those and it’ll take effect
Also could you clarify the page header issue more so I can better understand – I initially thought you were trying to remove it
Ok I just got a coder to fix this up but we can’t work out how to fix up the footer without adding in widgets (which I dont want)? I want the footer to go across the page…http://www.leancleanbody.com.au
Could you kindly provide more information as to what you’re trying to do to the footer? As of now it looks like you have the main widget area turned off and only the copyright area showing
All good have worked out a way around it – thanks!
Cheers
Hi there. How can I turn off the auto-rotate functionality (auto-slideshow, where the images start to change on their own) in the Basic Slider Style (Image Gallery)?
$that.flexslider({
animation: 'fade',
smoothHeight: false,
animationSpeed: 500,
useCSS: false,
touch: true
});
this to this:
$that.flexslider({
animation: 'fade',
smoothHeight: false,
animationSpeed: 500,
useCSS: false,
touch: true,
slideshow: false
});
Hey, unfortunately this didn’t work. I’ve also tried changing the slideshow speed to a higher number and that didn’t work. And I’ve tried editing the flexslider.min.js file, which also didn’t work. Is this an issue with the theme?
Please open a ticket in regards as that is indeed the script the theme is running off of and changes to it should effect the front https://themenectar.ticksy.com just let me know the ticket ID here once you’ve done so
Cheers
Great, thanks for the help. I just opened Private Ticket #863464.
you said to change the button font color go to Salient option penal > header navi tab then change that active color state. But, there is not active color state here. Here is the screenshot http://i.imgur.com/2swiMdP.png
Also, how do i get rid of the middle “gray” padding? The top is a portfolio and the button is a Call to action text. The middle is the page beaconed but i want the portfolio to sit right on top of the call to action section. I did not find the options for margine, paddings and page position. http://i.imgur.com/oQxrF67.png
Hey,
1. The header font hover color is used as the active state – however it appears to be an issue in the current version where that’s not effecting the button as intended. If you could kindly share your URL I could provide custom css to change it in the meantime
2. Also please share your portfolio URL so I can see your settings
I am currently working on a local machine, so I do not have the site online yet. I am testing your theme at the moment. Would it help if I sent you screenshots of the the settings on your privet email?
Hey again, Add this into the custom css box located in your Salient Options panel for the button color change:
html body header#top nav > ul > li.button_solid_color > a:before, html body #header-outer.transparent header#top nav > ul > li.button_solid_color > a:before {
background-color: #000!important;
}
As for the portfolio padding issue, even just a larger screenshot of the page including the elements would be helpful
Thanks for the help. The code actually did not work, I have sent you a privet email please check. Included screenshots and explanation of the issues. Thanks
Make sure you’re not adding in the pre tags with the css code I provided as well – as for the portfolio space, is the row that’s holding the portfolio element set to “full width background” for the type?
Hi, how many images can you have in a image gallery that is set to image grid style? I seem to be limited to 5 images, but I’d like 9 images in 3 columns, 3 rows. Thanks
Hey,
There is no maximum limit – could you please open a ticket in regards with your admin credentials so I can take a look? themenectar.ticksy.com/
Cheers
