23226 comments found.
Pre Purchase questions
1. Say I’m selling a product for 35$, if customer add another product of the same price the cart must be discounted to 65$ and for 3 products it’s 95$? Is this achievable?
2. Does this theme has, to choose different color and size at the product page? and product filters?
Hi,
First of all thanks for showing interest in the Porto theme.
1. Sorry to say that there is no option like this, because we have used the default functionality of Woocommerce plugin, but you can use the following plugin to achieve this: https://wordpress.org/plugins/woocommerce-bulk-discount/ https://wordpress.org/plugins/pricing-deals-for-woocommerce/ http://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/71192792. Yes, you can set the different color and sizes and product filter on the product pages through product options.
Thanks and have a nice day 
I have scanned the theme that I bought your first detected the virus. please see attached picture, I sent pictures to you somehow .
Hi,
We have tested all our files and could not find any virus in them. We have replied to your ticket also. Our files are free from viruses You may have see the majority of professional antiviruses like AVG,AVAST,AD-AWARE etc has declared as clear and free from viruses.
Thanks
Quick question: Is your theme adding “nofollow” to all internal links? I’m trying to figure out why all of my internal links are nofollow and would appreciate the answer.
Hello, after select a demo, theme options doesn’t work any button. I can’t compile Default CSS after update theme because the button doesn’t work.
What I should to do?
Thanks
Hi, I only need to update the WPBakery Visual Composer plugin. But I can’t update it automatically because is necesary to activate it. When I try to activate the plugin appears the message “NO LICENSES FOUND”.
Thanks
Hi,
Please read the documentation here, How to update the VC in your site: http://newsmartwave.net/wordpress/porto/documentation/#faqs “How to update WPBackery Visual Composer Plugin?”Thanks
Hi, I have two issues.. 1) got error when i click a category page in the navigation bar. and the error is “Not Found
The requested URL /our-services.html was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”
2)under subcategory i couldn’t able to add image in the general information tab. After the page saved it shows no file chosen even i chose the images. Please help to solve this issue. Thank you
Hi, Can you please contact us through purchased account.
Thanks
Hello I have purchased version Porto Multipurpose Responsive WordPress Theme, has been removed and no longer updated, now proposing a wordpress version woocommece, you can not get this update? Thank you
Hi,
Thanks you for your interest in porto theme. Please make sure you have purchased Porto theme from the link below http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399 and contact us through purchased account. Thanks
Hello, I have purchased from this port http://themeforest.net/item/porto-multipurpose-responsive-wordpress-theme/5864981 link which is now removed, where I can send my license to get the upgrade? Thank
Please contact envato support for this help. As the url from you have purchased porto theme is different then what I have given and not related to us.
Thanks
Will you be coming out with an update soon as there is a new visual composer?
Hi,
Can you please kindly contact us through Ticket via Support System so we can provide you updated version of VC: http://smartwavethemes.net/support/
Thanks
Hi Porto team,
How can i load asynchronously your javascript files? Can you tell me the code i need to insert and where? I need it for Google speed insight because it’s telling me that certain files are render blocking my loading time. Waitting for your reply with interest.
Hi,
If you like to add java script code then Please go to Theme options >> General >> Custom java script. you can add your code here. Thanks
Good morning,
You misunderstood, i don’t have any custom javascript. I want your javascript files (ex: jquery.js) to load asynchronously. In what file can i put the simple code for this?
Good morning,
Please add this code in your functions.php file than your all js file will come with async tag add_filter( ‘clean_url’, function( $url ){ if ( FALSE === strpos( $url, ’.js’ ) ){ return $url; } return ”$url’ async=’async”; }, 11, 1 );
Thanks
Thaml you very much. This is what i needed.
Most welcome.
Have a nice day 
Hello, When upgrading to the latest version do I need to upgrade also “Child Theme” Upgraded Porto to 2.8.3. Porto Child shows version 1.1? I just deleted main porto teheme and uploaded a new .zip via WP. Thank you for the best theme!
Hi,
No need to update the child theme, just update the parent theme only. Thanks
Hy. Is option to change color of bottom border in boxed layout?
Hi,
First of all thanks for using the Porto theme.
Sorry, there is no option to change the color of the bottom border in boxed layout. You can only do it with custom CSS code.
Thanks
which plugin shud i install “We recommend using the Better Wordpress Minify and WP Super Cache, W3 Total Cache plugins.” by installing 2 plugin is it good decision or only one i need to install
Hi,
Please use the one plugin to install. Use the W3 Total Cache Plugin for your site, it is very much compatible with our porto theme.
Thanks
I got a question , my website is in spanish so , everything if fine translate included but in the SEARCH FORMS , and de words like SORT BY : or VIEWS , ITEMS , i dont Know where change ? this search is from Yith AJAX SEARCH , what happen if a make Upgrade PREMIUM in this plugins , will we work fine ??
Hi,
For our theme to be fully translated into your language you need to convert 2 language files as our theme has 2 default language files:
First in the theme’s lang folder wp-content/themes/porto/languages Second in wp-content/plugins/woocommerce/i18n/languages/woocommerce.pot please translate this file and uploaded the .po and .mo file of this to wp-content/languages/plugin
I hope after that your translation will work fine otherwise please contact us through our support forum.
Hi There, I really like ur Theme and I wanted to make a video on youtube on how to create an ecomm website using Porto theme where I will encourag people to buy your theme, So I just wanted to ask whether I can use your Theme images in the video…
Thanks for your question.
Yeah, you can use it without any problem.
Hi, I would like to use this theme to develop websites for my clients. The price that my clients will pay me will not include the theme price i.e. I will not resell the theme, the price will contain only the development/design price. So can you tell me which type of license do I require? I will require a license for creating unlimited websites for unlimited clients. And how much will that license cost? Thanks!
Hello,
Thank you for contacting us. All themeforest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Thank you
Unable to add items to shopping cart after WordPress latest Update. Error message on screen ” Please choose product options ” Any fix available for this error?
Hi,
I think that your theme version is old and did not support WP 4.5. Please update your theme version to latest porto theme version 2.8.3 and please update all the plugins as well including VC.
I hope after the update of the theme version and all the plugins, your all issues will solve auto,
Thanks
Hello, I don’t know what is wrong with my theme. The Theme Options won’t work anymore. its not responding at all.
Hi,
We have resolved your issue through your ticket. Please Check your ticket status & Reply from this link: https://smartwave.freshdesk.com/helpdesk/tickets/4365
Thanks
Hi, Could you provide us with the code to have absolutely all shortcode examples in the demo into one single page? I very much appreciate it. Thanks!
Hello,
Thank you for contacting us. We appreciate your request but this is not possible as we have 100++ shortcodes and adding them to same page will take lots of time and page will become over-loaded. We have properly organized all shortcodes in our demo. Sorry about that.
Thanks & have a good day.
Hi, I understand. My client just requested to have all the assets in one page to be able to see them and know the name of the elements when building new pages. Could you provide that knowing that it’s only for reference use? Thanks,
Sorry, it’s not possible, please ask your client to visit our demo site and see the properly organized shortcodes from the menu.
Thanks
Hi Author Team,
I cannot browse the live demo, all the redirect back http://newsmartwave.net/wordpress/porto/
Thanks
Hi,
First of all thanks for showing interest in Porto theme. Please check our demo site now, it’s working fine now. http://newsmartwave.net/wordpress/portoThanks
Thanks! and Yes, working fine now.
HI Author Team,
I planned switch to Porto theme from very old premium theme (from themeforest 3-4years ago). I have many pre-purchase questions. Any support email address that i can asking via email.
Thanks
Hi, after updating the WordPress and installing the latest version of the theme, top navigation menu has been disabled and the recent post is not coming on the home page. Please help.
HI,
I think you have not updated all the plugins. Please update all the plugins including the VC. And you can set the menu from Appearance >> Menu and assign the menu as main menu.
Thanks
Hello, All the above points are properly done. Still same issue.
It’ been fixed. Thank you 
Most welcome.
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.
Thanks for your love for Porto WordPress Theme.