218 comments found.
Hi.
I finished costomizing my page. but most of all photos(commenana.com/home/commenana) did not show up at ‘safari’ the other browsers looks good. how can i fix this?
I’ve fixed it! thanx!
trying to log a support ticket but keeps telling me “Sorry, that purchase code doesn’t seem to be valid.”
Hi,
Please, open new ticket our support center or our email : jwsthemes@gmail.com
Ive emailed thanks as still unable to add purchase code
We got info.thanks
Hello would like to know how can I hide the shopping cart icon when displaying the web from a mobile device, now want to use the store as I do to disable it so that it is not?.
Hi,
How to hide the shopping cart when displaying the web from a mobile device. Then go to Custom CSS: .ro-mini-cart-mobile a {display: none !important;}
I want to know exactamanente to do with this line of code: {display: none! important;} and where should I place because really not be.
Hi,
Please, copy and paste into Theme Option > CSS Custom http://prntscr.com/c8ggzv . Please, open a ticket and send admin login to us. We will check and assist you.
Regards,
Hello, does this theme come with demo files?
Hi, This theme integrate one click demo data function. Only one click, you can setup your demo. Please, open ticket to support center. We will assist you if you need to help.
How to customize the booking / reservation form? As I do to change some texts in the booking table? I want to delete and add content as I do?
Hi Latitut,
Thank you for contacting us. How to edit demo booking form: https://jwsthemes.ticksy.com/article/4836/ How to custom or add many fields: https://jwsthemes.ticksy.com/article/5840/ Please, submit a ticket to our support center if you have another questions. Regards,
Hi. I am setting up my homepage by your theme joyfully. I make it through homepage-update-02 page. but I get a problem now. I want to display my team. but there aren’t any posts in sample xml file.(I imported your sample files.) so i wrote posts by team tool you’ve make. but I can’t see my team members my page. whether I can see team section when I edit by visual composer. I need to see my team members in my homepage. help me!
Hi WooSun,
Thank you for contacting us. Please, open a ticket to our support center. We will check and import for you. Offer free install service for Aqua Theme.
Hi, I am thinking about buying this theme. Does it allow sticky menu? Or is it possible to integrate sticky menu to the theme? by plugin or anything?
Hi Tonnaer,
Thank you for interesting our theme. Our theme allow sticky menu . In Theme Option > header http://prntscr.com/c3rn6k . Please, click Yes . Please, open a ticket to our support center : https://jwsthemes.ticksy.com/ 24/7 . We will check and assist you.
Hi,
How can translate these words: Spa; Massage; Yoga on RESERVATION form (home page) to my language?
Regards.
Please, submit a ticket to our support center. We will check and guide to you. Thank you for waiting.
Hi,
I have a problem with the google map wich is no more working, the problem seems to be with the Google map API (Google Maps API error:DeletedApiProjectMapError and Google Maps API warning:SensorNotRequired in the javascript console).
How could I solve that please?
Thanks.
Hi,
Here: https://jwsthemes.ticksy.com/article/7649/ Please, open a ticket to our support center if you still have trouble with it.
Great it’s working thanks!
How can I make the logo on mobile bigger, the one in the menu is good.
Hi,
You can add Custom CSS in theme option. Please, open a ticket to our support center. We will check and assist you.
why isnt the latest visual composer included in your files? 1.3.7
Our theme version is 1.3.7, not visual composer version.
Does the visual composer update if I upload the latest theme update v1.3? Visual composer was bundled with this theme, so surely it should update as well.
yes, you can update it. Thank you so much for using our theme.
About Visual Composer. You do not need active or take care about that message active. You can update Visual Composer with a license code. BUT, buying a theme which is bundled with Visual Composer (like our themes) does not mean that you also buying a license for a Visual Composer. The Visual Composer come bundled with the theme files and you don’t have to buy or register it. We provide updates on a regular basis after we test the plugin for theme compatibility we include it in the latest theme version, you can find it in /plugins folder.
http://prntscr.com/ak4jhkSo you just don’t have a license key and can’t get automatic updates.
We bought an extended license to be able to include it in our theme, and we own only one license key (as well as in a case with the single license), theme buyers are not allowed to use that key.
To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin requires. Thanks and let me know if you need another assistant!
How to update latest plugin:https://www.youtube.com/watch?v=WhAHwvRK8uM
I have purchased the theme and i’m not able to add Social Icons in Footer as we need to select in widget area… please explain me with screenshot.
Please, open a ticket to our support center. We will assist you.
Hi. Can you tell me when will the theme be updated to support the wocommerce 2.6.1? Bye
Hi,
Currently, our theme compatible with WordPress 4.5.2 and WooCommerce 2.6.x. If you have trouble. Please, open a ticket to our support center. We will assist you.
I can’t change < em > css coding from red to orange. Where can I find this?
When I try to change menu formatting (font,size, etc) the stylesheet breaks and there isn’t padding in the sub menu
Please, open a ticket to our support center. We will assist you. Changing in Theme Option is perfect, no error.
Hi there,
Thank you for purchasing our theme! After having bought the theme, you could open a ticket to post your questions and we will assist you.
Thanks again!
Hi, Can I remove the price and ‘Add to Cart’ function from product page?
Yes, you can remove the price and ‘Add to Cart’ function from product page.
I have purchased the theme and it wont let me use the demo content as its not uploading. Please help asap
Thank you for purchasing our theme! After having bought the theme, you could open a ticket to contact our support team. They will help you. Thanks again!
How to customize the booking / reservation form?
I would like to add a column for user to add in mobile number. and change categories provided by the original form.
Please advise.
Thanks
Please, open a ticket to our support center. https://jwsthemes.ticksy.com/ We will assist you.
HI, This is my site: http://butterflymedispa.co.uk Visual Composer doesn’t load? What Can I do?
Hi, Thank you for buying our theme. Please, update visal composer to 4.11.2.1. How to update: https://www.youtube.com/watch?v=WhAHwvRK8uM
