12819 comments found.
PRE-SALE:This looks great! Can this be used for a dress rental website? Thank you.
Hello DJPete2009,
Thanks for contacting us before buy. Our theme just focus on Travel booking and something related with it like Car, Tour, Hotel, Room, Rental, Activity
Hope that help!
Hi Shinetheme, thank you for getting back in touch. 
However you have really NOT answered my question. I think that was my fault.
Please see these websites www.renttherunway.com and www.chic-by-choice.com.
What I would like help with, is to determine if your ACTIVITY booking option could work like these websites? I already have AUTO RENT and LIMO KING Themes. And since you say Traveler is the best in the world, I wondered if it could be adapted to function like the sample websites.
Yes, DJPete. This is not theme used for a dress rental website, It is quite complex for dress rental.
Thanks for your interested.
Hello,
When I login through the welcome page as admin in frontend, I have to login again to go to the backend dashboard. Is this normal? Sometimes I can’t maintain the login session. If I submit an activity as a partner, I am redirected to the login page.
Hello jessiga,
This problem you can configuration in theme option. If you need any help you can make it clear on our support system at http://helpdesk.shinetheme.com then our supporter can explain for you.
Hope that help!
1) hi, the website is toooo slow. 2) is there a way to import many hotels i have using an excel or csv file? Thank you for your help
Hello jhelou,
1. You should checking with your data and your hosting. Many problem related with speed of site we also recommend clients in our documentation you can refer for it better.
2. Currently our theme is not support for import excel/csv file but we will update in future.
Hope that help.
Hello, is it possible for you to customize this theme to be used for bus tickets only? if yes let me know soon
Hello Victoria2016,
Our theme currently not support for Bus booking but it in our plan for update in future.
Hope that help!
Hello, can I request a modification of this theme to be for bus ticketing only? if yes how long will you take to finish the customization and how much will it cost?.
I will be happy if you will reply back soon
Thanks
Hello Victoria2016,
We are currently can not help clients custom job yet.
Very sad then ....
thank you so much for love our product. We will continue update our product for BUS booking in next time. Do you recommend any Bus booking site you like?
Pre-sale question: It is possible to replace check in field with a dropdown with check in dates (i have check in only saturdays). Regards.
Hello stefanul2004,
Now It is impossible. We don’t have options to change it as your request.
Please let us know if you have other questions about Traveler.
Thank you
Hi,
Awesme theme! I’m installing this for one of my clients who purchased it. but there’s a problem with the registration template.
1. The account details are not sent to the user. 2. After registration, I need the page to be redirected to the homepage.
Could you please help me with this or show me where the function is so I can modify it. Thanks in advance.
Best Regards!
Hello msnahmed,
Could you ask your client create new topic on our Support system? We want to explain more about your troubles and follow your questions.
This is our System: http://helpdesk.shinetheme.com/
Thank you
Hi, I am interested to buy your theme but could you provide us customization if i pay the fee? I need flight search and booking feature. we can provide you an api and also need bus ticket booking we also can provide api for that. Did you plan for Expedia integration in future? Here is the site want their api to be integrated:http://www.yatra.com and https://www.redbus.in
Hello amanrajveer,
Thanks for your interested in our Traveler, let me answer your questions:
1. The customize service, we don’t have it now. We are working for new plan, so we are busy now.
2. The Flight booking, we can’t help you integrate it. This is not easy for integrating this feature, we are researching it, we don’t have plan for it now.
3. We don’t support for using API code and also don’t support for bus ticket booking in Traveler.
4. No, we don’t support it now.
Please let us know if you have other questions about Traveler.
Best regard,
Oh so sad… non of the above features comes with the theme. I think if it has bus ticket booking feature, it will be one and only unbeatable travel WordPress theme on this marketplace. Flight booking feature with Amadeus, sabre GDS api would be an advantage. Anyways…. 
Thanks for your interested.
Hi, I have few pre-purchase questions. 1. In Car booking per distance, when pick-up and drop-off city are same amount is calculated ‘0’ as 0 distance. Can you fix this. I was waiting for this “booking per distance” feature. 2. Is it possible to assign different or separate commission to each partner. If not now can you please add this in next update as this issue was already raised in the past and never added in any updates since then. 3. Is it possible to keep a track of cancellation of orders same as booking for admin, partner and customer? 4. If possible please add option to apply cancellation charges/fees. 5. I have many other customized feature need to be added in this theme. Is it possible for you to customized it once I purchase it. I can pay extra for customization.
Thank you!
Hello gauravshah1993,
Thanks for your question. Let us answer to you below:
1. Oh we will fix it very soon.
2. Currently commission for partner is similar for all. Next time we will adjustment for this function with more option for it flexible.
3. What do you mean about this? Our theme have area Booking History for partner and user at font-end. And in admin also can see that track for all status of booking.
4. Yes we will update soon.
5. Currently we are can not do customize job because our team focus on update and improved for more flexible for theme.
But if you have any ideas you can email to us at contact @ shinetheme.com and we will update if your ideas better for clients, and its free for you to get update
Thank you so much
Thank you for your prompt reply. I really appreciate it. I will keep you notified with issues and what new features can be added to improve this theme.
Cheers!
Hi,
After i updated to the new version, all the maps on my theme are not being displayed. It shows the following error: “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
On the console it says that the API key is missing and throws MissingKeyMapError. There is no option on the admin panel to enter the API key. Please suggest how to fix this.
Thanks.
Another issue of concern:
On the edit location page, when i select to use child tabs on the information tab, it doesnt show me an option to select posts. I saw the following in the code which looks like a testing code in the latest release:
On Line 530 @ traveler/inc/class/class.location.php array( ‘id’ =>”xasdasds”, ‘label’ => __(“Select post”, ST_TEXTDOMAIN) ,
Hello kalipp,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
Hi,
I have fixed these issues. For the Google Maps API issue, i added wp_register_script for the maps javascript with my API key in the functions.php of the child theme. You can add this as a setting in your next update.
The child tabs issue on the location information tab is due to the wrong array formation of the ‘fields’ array in ‘init_metabox’ function inside class.location.php. There are errors in the display on frontend as well. I can send you the details if you send me your email.
Thanks!
Also, Why have you removed support for ‘page-attributes’ to the location post type? In the new update, i am no longer able to select a parent location for a sub location. Is this supported somehow else in the new release?
please renew for get support from us
I think i will fix the issues myself than wait for support. Please do try to not have such issues in a proper release, you having such a good reputation on themeforest and all. Thanks again.
xin chào, b?n là 1 công ty ? Vi?t Nam, tôi r?t thích giao di?n c?a b?n và có ý ??nh mua nó, và t?i có vài câu h?i dành cho b?n tr??c khi mua nó? 1.bên b?n có h? tr? Ti?ng Vi?t không? 2.nó có thanh toán online thông qua c?ng t?i Vi?t Nam, onepay … 3.tôi có th? thanh toán mua template chi nhánh ? Vi?t Nam ???c không!
c?m ?n!
Hello , you’re the first company? Vietnam , I liked your interface and intend to buy it , and I have a few questions for you before you buy it ?
1.ben you do not support Vietnamese ?
2. It can pay online through the port in Vietnam , onepay …
3.I could pay to buy the template branch in Vietnam is not !
thank you!
Hello letsgodanang,
Thanks for contacting us.
Let us answer to you:
1. Yes if you want we can support by Vietnamese on our support system.
2. Currently our theme is not support for some Payment Ports in Vietnam but that platforms ready for you can customize and integrated in our theme.
3. You can buy our theme on themeforest we only selling our theme on this system.
Hope that help.
Thank you so much!
I tried to add a product, to retrieve api code, getting this error.
http://prntscr.com/bjrqz4Hello,
Could you send email to us via contact@shinetheme.com and cc to hanhdo@shinetheme.com?
We will help you re-check it.
Thank you
Hey Guy how many plugins we have to buy to get the same functionality?
Hello Blackandnice,
If you buy Traveler theme, you don’t need to buy any plugin for it anymore. Visual Composer is coming as a bonus / free with the theme.
Thank you
Pre-sales question:
Hi, do you have any shopping listing alternative for this WordPress Theme? or something that doesn’t include a “From-To” option in the search?
Thanks.
Thank you very much for your interested, Lozada.
But your request isn’t avaible now.
Thank you
Hi! I have problems with visual composer, the system responds me that need Visual Composer License Key for update and i cant work in my pages, tours, hotels, cars
Since Visual Composer is coming as a bonus / free with the theme, users don’t get to have their own purchase codes, but it’s not required, assuming you need it to be able to update the plugin. The option to activate a license was left open for those who already have a license.
However, you can read this guide to update VC to the newest version: http://shinetheme.com/demosd/documentation/visual-composer-2/
Thank you
Hello, In the HTML Version of this theme the author has an option to change between styles. E.g. the orange becomes blue, the blue comes red etc.
Can you give me a solution for how to do this?
That is the demo with css. With our theme you can going at theme option of theme to change.
I want to change the css dynamically between some pages. So if the page id is e.g. 7581 I want the css to become blue. I have seen many sites has this feature.
Can you help me?
Ah.. We are sorry, we still not support this feature, but If you are developer, you can do customize it by yourself.
Thank you
Could you tell me the path of the css files in order to find them easily?
Hello, you don’t need to add your custom to any file, This is CSS code, you can edit it in Custom CSS of Visual composer: https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdENDFyQ0Jkdy1UODQ/view?usp=drivesdk
Thank you
Hi guys,
I have a problem with translating the page USER REGISTER. So far, this is the only page i can´t translate:
http://www.viagemcultural.com/la-plateforme-de-tourisme-du-bresil/inscription-nouvel-utilisateur/?lang=frThank you,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
Why you guys dont answer to tickets? I am waiting for your answer from past one week about the latest updates.
Could you send to us your link URL?
Thank you
Check your support system, i have asked you there.
Hi! I have several pre-sale questions in the new version:
1. Do you have a demo for the new Car Feature: distance calculations?
2. Can we add main menu navigation items in the new custom header feature? If yes, can we put in sub menus also?
3. can we set a “minimum date” for car bookings? (like if user is booking today, the first date the user can book is +3 days from now).
4. Can we now set a fixed price for users traveling from point a to point b instead of using google maps distance calculations?
Thanks!
Hello calebdomingo,
Thanks for your interested in our Traveler, let me answer your questions:
1. You can view this video: https://youtu.be/3VuRwQ1FaYY
2. You can use custom link for build menu, but it don’t have style as the menu. It can’t be add sub menu.
3. No, It is impossible.
Please let us know if you have other questions.
Best reagards
5 days ago I opened ticket . still no answer . Time is very important for me . The search of the home rental does not work.
How many times you need to write more .
Hello,
We have just answered your questions.
I hope you can calmly consider the issue from many aspects. The error you like your feedback, we have handled it. The remaining errors can range from data entry is incomplete.
We also look forward to a closer you refer to the documentation section. It will be a very interesting experience for the Traveler.
Thanks for your cooperating!
Hello, I am interested to buy your template but I need to know before if it is possible
1/ to add in the “booking widget” different sort of packages like here for exemple : http://www.phuketalltours.com/phuket-tours/phi-phi-island-tour-by-speed-boat.htmand calculation of price and quantity like :
http://www.soaptheme.net/wordpress/citytours/tour/arc-de-triomphe2/ And also vertical tabs to simplify content not as now horizontal tabs ?
3/ Possible to add “Category link” button because for example here http://travelerdemo.wpengine.com/activity/time-square-trip/
“TripFeatured” we cannot click to go to other tours/activities “featured”
Thanks in advance
Hello kleio2010,
Thank you very much for interested in our Traveler, let me answer your questions:
1. We have option allow add the widget, but I don’t know your “booking widget”. If you use this widget you have to control it by yourself, we don’t support for any customization.
2. Yes, you can.
3. Yes, you can use custom link for addition it.
Please let us know if you have other questions about Traveler.
Best regards
1/ I mean calculation option for different packages and options like here: http://www.soaptheme.net/wordpress/citytours/tour/open-bus-tour/
