12980 comments found.
Hi Ronneby Team,
I have installed and activated the Ronneby theme in my drupal installation. Are there any performance issues known with the VC and the Ronneby theme? Loading sites in the WP backend which are using the VC results in timeouts or very long loading sessions before the site becomes ready.
Best regards
Hello M_goetting!
Not sure about drupal, our theme is for wordpress. As for the VC, some of our customers faced this issue due to different reasons (browser addons, third party plugins, damaging files while theme installation). Could you please mail us the details of this issue and your wp access details to dynamicframeworks@gmail.com and we’l check it for you.
Best regards,
DFD team.
PRE-SALE
Hey guys! Fab looking theme. I have one vital requirement and wondered if this theme would fulfil it? www.renttherunway.com www.chic-by-choice.com
Can this theme be used to create a site like this with the booking/rental calendar on the homepage slider?
Cheers!
Hello DJPete2009!
Thanks for your kind reply!
As for your question, there is possibility to get similar looing site but I’m not sure about functionality. There isn’t built-in booking feature in theme. We can check if it’s possible to get it with some WooCommerce addons if you mail us the details of the site you ned to dynamicframeworks@gmail.com
Best regards,
DFD team.
Hi there, don’t know if that’s some kind of bug but I can’t change the text and background colors in headers.
Hello, Sinerich!
Please, mail us to dynamicframeworks@gmail.com and we’ll check your site for you and try to help you.
Regards, DFD Support Team
My map is not showing. I checked console and it says: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
Where can I add the Google Maps Api Key?
Hello, Incafra!
Please, contact us to dynamicframeworks@gmail.com and we’ll provide you with proper information.
Regards, DFD Support Team
mail sent, thanks in advance
We’ve received your email, thank you!
Our team will contact you as soon as possible.
Regards, DFD Support Team
Amazing support thanks!
Glad to help you!
Please, contact us in case you have any questions.
Regards, DFD Support Team
Hi guys, do you test Ronneby with Massive Addons for Visual Composer?
Hello, Toplak28!
Thank you for your attention to our theme.
As for your question, we’ve not tested our theme with Massive Addons for Visual Composer.
Regards, DFD Support Team
Hi there, what about the new version? Your last release is not compatible with Woo. Thanks.
Hello, Ugurterzi!
Please, get in touch with us via dynamicframeworks@gmail.com email and we’ll provide you with proper information.
Regards, DFD Support Team
Hi,
I’ve been having an issue since last week. None of my content is visible in visual composer. I have been able to fix this on other sites by updating the theme (I think it’s an issue with VC itself). Will Ronneby have an update with the latest VC version soon or do I need to renew support to access updates? I need to make changes to my site and am currently unable to. I’d appreciate some help!
Cheers, Lara
Hello, Lara!
The issue you’re experiencing is connected with the incompatibility of the newest version of WordPress and the deprecated version of the Visual Composer plugin.
As regards the update, we’re currently working on theme update, which will include the latest versions of the plugins.
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check it for you and provide you with proper instructions and the latest version of the plugin.
Regards, DFD Support Team
Thanks so much!
Glad to help!
Best regards,
DFD team.
Hello,
After purchasing the Ronneby theme, I am making my first steps to build and customize my site using the theme. In the same time I was wondering to use one of the pages on http://rnbtheme.com but I couldn’t located the pages. Is there any way I could get the pages direct without build it over again?I’m quite beginner for this.
Regards;
Hello, Creadssolution!
Thank you for choosing our theme.
As for your request, you can install the layout you’d like on your site in once click.
Please, mail us your purchase code, site url and WP access details to dynamicframeworks@gmail.com.
We’ll check your site and provide you with proper instructions.
Regards, DFD Support Team
Good morning we are having some troubles with the ronneby theme in theme options woo commerce category we are stuck with a max of four columns can this be increased to 12?
We are also having an issue with product images, we would like to limit there size however no changes we make appear to have any effect on the size of the image that the theme chooses to show on the page.
Dylan & Luke
Hello, Dylan & Luke!
Please, mail us your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check it for you and inform you what can be done.
Regards, DFD Support Team
Hi, I want to know when the portfolio items are displayed how you get their excerpt to show and 2nd
where on the individual portfolio items can you enter an excerpt. I can’t find it.
Hello, Ryanlegal32!
Please, mail us the link to your portfolio page to dynamicframeworks@gmail.com.
We’ll check it for you and provide you with proper instructions.
Regards, DFD Support Team
Hi Guys! Unfortunately my support has expired and I haven’t even used your template. I finally want to use it on my new project but WP is asking me to update VC and when I did it doesn’t push through because they need the license. Is it something I have to purchase? Because I thought it came with the template I bought from you. Your help will be much appreciated!
Hello, Izzignited!
You do not need to buy the plugins.
Please, mail us your purchase code to dynamicframeworks@gmail.com and we’ll provide you with plugin updates.
Regards, DFD Support Team
Hi, I’m looking for the theme of my next site and I have a question: by taking a normal license to use your theme, updates themes for life? (lifetime or only for six month), also for the plugin inserted. Another question: Can we put the video in background plus a parallax effect? Finally, last question: your documentation and administration of your theme they have been translated into French (and if so, how does it to get it)? Best regards.
Hello, Plumdhom!
Thank you for your attention to our theme.
1. The theme pack includes the plugins such as Advanced Custom fields, Contact form 7, SMK Sidebar Generator, Revolution Slider, Visual Composer and more,as well as their updates. Also, you’ll get included: 6 months support from DFDevelopment.
2. As for the video parallax, unfortunately, parallax effect can be applied to images.
3. The theme documentation and theme itself are not translated into French, but we are providing files to accomplish the transnational of the theme.
Please, contact us in case you have any questions.
Regards, DFD Support Team
Having trouble with this theme – my browser’s pages keep freezing when I’m working in Wordpress dashboard. Also how do I install news_page_slider?
Hello, Mikerobinson!
Please, mail su your site url and WP access details to dynamicframeworks@gmail.com.
We’ll check your site and try to help you, we’ll also provide you with the instructions on News Page Slider installation.
Regards, DFD Support Team
Hi, I have created contact form with Textarea to type in a message but it shows as regular text input. Even in HTML i see it is a text input. Any fix for that?
Hello, CustomizeWP!
Please, mail us about input text you’d like to have to dynamicframeworks@gmail.com.
Also, please mail us your site url and WP access details.
Our support team will check it and try to help you.
Regards, DFD Support Team
Hi, My map is not showing. I checked console and it says: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
Where can I add the Google Maps Api Key?
Hello, CustomizeWP!
Please, contact us to dynamicframeworks@gmail.com and we’ll provide you with proper information.
Regards, DFD Support Team
Hello,
After purchasing the Ronneby theme, I am making my first steps to build and customize my site using the theme. While building upon the “Creative Bright” layout, I have done some customization by uploading my own logos, media and changing selected presentation parameters. Unfortunately, after making the last change, I found out that most of my customizations were reverted to default.
Do you know what could have caused this? I am working on a local installation of WordPress. Perhaps some background update has erased my modifications? How can I prevent it?
Regards;
Hello Portray!
The issue most obviously was caused by database connection reset while stylesheets compilation on options change. Please mail us to dynamicframeworks@gmail.com and we’ll mail you short instructions to check.
Best regards,
DFD team.
Hello,
I cannot find the Secret API in my documentation downloads, how can I get it?
Hello Mwahab!
Please check this article, it should help.
Best regards,
DFD team.
Hello Ronneby Support, I have purchased Ronneby – High-Performance WordPress Theme, and have installed the theme. However for the demo content installation, I am getting a 404 error file not found
Hello Promerge!
This issue is most obviously caused by server timeout param. We can help you with demo installation if you mail us the link to the demo you want and your wp access details to dynamicframeworks@gmail.com
Best regards,
DFD team.
Hi, I am building a website for my customer using your theme. In order for him to get the updates, I would need to add my Secret API key to his wordpress and he is able to see all the themes I bought for other customers. This is unacceptable for me. Is there any way to have updates without entering details in envato toolkit?
Hello CustomizeWP!
I’m not sure about auto update, don’t really think it’s possible using Envato Toolkit. Only the manual update I guess.
Best regards,
DFD team.
OK, but I understand I can manually update from Admin Panel. Is there anything to do In order to allow that? And to have updates notified to me in WP panel?
The auto update option works with Envato API only, so I don’t really think anything can be done with it. Could you please mail us to dynamicframeworks@gmail.com and we’ll check it for you. As for notification, it used to show up I admin area when theme update is available.
Best regards,
DFD team.
Sure the problem is when I am buying themes for clients I need to use my Api key and they see all my themes. This is the first theme I face such situation so far. I will write an emial.
Hello, CustomizeWP!
OK! We’ll be looking forward to your email.
Regards, DD Support Team
I struggle to use your theme. I have requested support and find it inadequate and clunky. I would request you contact me please. Thanks
Hello ReneeKeys!
Could you please let us know the way you got in touch with our support and any kind of identifier which can help us to find your request? We’ll check your request and get in touch with you.
Best regards,
DFD team.
