6625 comments found.
There’s a new update to your theme. Should I try to download it? Because, every time I try to upload the new update, my entire site stops functioning. Please help.
Hello, mehreenomer
Thank you for the comment! You may freely update to last version. We would be glad to assist you if needed at our Forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi, when i can download the version 1.2?
Hi, Dnn,
Thanks for using our theme 
Its already uploaded to themeforest.
You will notify via email.
Thanks a lot.
Keep in touch.
ok, thank’s
Welcome to our community
wohh…it’s a best ecommerce theme for my store . and my helped MR Ben and Helen thanku so much both of u
Hello, charubhuria
Thanks for the comment and pleasant feedback. Good luck with your online business
Regards
Where do I change the type of theme demo of the homepage layout that I want to use for my site?
Hello, mehreenomer
Thank you for choosing our template
If you want to use one of the Home Page variants, please, enter your Dashboard>Theme Options>Import/Export>and choose the necessary one for import here: http://prntscr.com/bmx93s
Regards
HELLO, DEAR OUR CUSTOMERS
We’re happy to provide the best support to all our customers through our FAQ and Forum. If you have any pre-sale question you can post it here in the comments or sent it via chat. The response time depends on the request complexity and can sometimes take up to 24 hours.
We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes.
Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.
………………………………………………………………………
Click Here To Get Free Support
……………………………………………………………………
Thank you, we look forward to serving you!
8theme Team
I see color swatch in your image description on theme page. But I not found it in demo – preview. Is theme have color swatch function?
Hello,
We planned to include color swatch in our theme but found some problem with this plugin and it was not included. But we are working on another one and we think it will be released soon. That’s why we even don’t know if we should change the images because we plan to update this theme functionality within next 3 weeks.
But if you tell us that we have to change the images, we’ll change them
Regards
Hi, Any video for customizing Xstore theme? Thanks
Hello, coldland
Thanks for choosing our template
We are working on video tutorials and soon they will be available for review.
Regards
Hi sorry the previous comment was made with my client’s account, please answer in this thread. Are the theme functions pluggable?
Hello, kokomoweb
Thanks for the question
Yes, the theme functions are pluggable!
Regards
Hi, are the theme functions all pluggable?
Hi, PeterVaupshas
Yes, our theme functions are pluggable
Regards
Xstore works great and look amazing. They help me to finish install as well. Very supportive. Good Job.
Hello,
Thank you very much for such good thoughts! We deeply appreciate it!
Have a good day!
Regards
Hello, we’ve purchased the theme from this account (isaiashaller) and were unable to proceed with the download. We decided to give it a couple of ours in case there was a problem with the hosted content, but we are still unable to download it. All other items download just fine and we’ve tried different ISPs and browsers. We need to start our project asap and would be awesome if you could help us deal with this issue. Thank you very much. Did you have any report of this or is our case isolated. Thanks and congratulations on a great looking theme.
Hello,
Thank you for purchasing and using our theme!
If you have any problems with downloading from account you need to contact Envato support. Unfortunately we are not able to solve Envato account issues. Thanks for understanding.
Regards
Hi, again
We have contacted Envato support. and they seems to have some difficulties. Please, try to download the theme again. If no success, please, let us know via contact form so we may provide you the theme package directly. Thanks
Regards
How can I import the Dark Skin Demo? I bought this theme specifically for this demo? Thanks.
Hello,
Thanks for using our theme
Take our apologies for this inconvenience, dark version import will be included in next update. But if you contact us via contact form on themeforest or on our site and we’ll send you files to import this version asap.
Regards
HELLO, DEAR OUR CUSTOMERS
We’re happy to provide the best support to all our customers through our FAQ and Forum. If you have any pre-sale question you can post it here in the comments or sent it via chat. The response time depends on the request complexity and can sometimes take up to 24 hours.
We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes.
Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.
………………………………………………………………………
Click Here To Get Free Support
……………………………………………………………………
Thank you, we look forward to serving you!
8theme Team
After dummy content installed no version works when i open the web http://oznaturegoodness.com.au/ it keep loading forever. Please help to have a look Thank you
Hello,
Have you installed the latest versions of all the recommended plugins (XStore Core, Metaboxes, Visual composer and Redux Framework)? All the latest versions you can find here https://www.8theme.com/download-plugins/
Please, make sure that you are using the latest versions of all the included plugin and create topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ Don’t forget to provide admin panel and FTP access in the private area, we’ll check what could be the reason of your problem.
Regards
It seems that i do not have any valid license for Visual Composer it says “NO LICENSES FOUND” when i activate Visual Composer
Hello,
You can find information about plugins’ licence here http://8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes
You don’t need license to use plugins and can always find the plugin update on our site.
Regards
i did install the plugin downloaded from your site but it still doesn’t work please help
Somehow it doesn’t work with the bicycle demo
Hello,
I checked your site and don’t see problems with Revolution slider.
Could you, please, create topic on support forum, provide link to page where problem persists and admin panel access in private area.
Regards
Awesome looking theme! Already spoke to your chat team and they have assured me that it is easily customisable, with minimal coding. The admin panel better be easily customisable or I am getting my money back. Lol
Other than that…well done!
Hello,
Our admin module includes a lot of options http://prntscr.com/bks9yg and I think it will be easy to customize out theme. If you need some specific settings then would better ask if our template includes them.
Do not hesitate to ask any questions because it’s better to know everything about theme before purchase to avoid inconvenience in future.
Regards
i have question with this.. can i still modify the layout of product detail ?
Hello,
You’ll be able to select single product layouts from Theme Options http://prntscr.com/bks49a and enable/disable some elements and features. Also, you can modify short/large product description according to your need, see here an example with advanced description http://8theme.com/demo/xstore/shop/woman/dresses/long-blouse-dress-copy/
Regards
A followup question: can i have different single product page based on category ?
Hello,
You’ll be able to set different product page layout for every product http://prntscr.com/bl6j69
Regards
I tried to update the theme and now my website is down. It says Fatal error: Class ‘ETheme_Blog_Shortcodes’ not found in __ on line 9. Please help asap.
Hello,
Please, connect to your site via FTP and delete et-core-plugin. Then login to your Dashboard and install + activate the new version of this plugin (Appearance > Install Plugins > XStore Core plugin).
If you still have the problem after update, contact us on the support forum and provide admin panel and FTP access.
Regards
I can’t find the XStore Core plugin in the plugins directory. I’ve made a request in your support forum but I can’t add the admin details there since it’s public and admin and FTP access is private information. Is there some email I can send the info to?
Hello,
Have you sorted out? We are waiting for your reply.
Regards
Not yet. I’ve sent a reply to your ticket.
Thank you for contacting us at Forum, our expert is already working on your ticket and it will be fixed soon
Regards
Yes, the issue has been solved. Thanks.
You are welcome
Hey guys!
I can say that I’m your regular customer! It’s nice that your new theme coincides with my new project! Well done! You can expect a purchase from me! Is it possible to get some information on how it looks, if I’m interested in, eg. 4 licenses at once? I will be probably interested to make 3 or 4 licenses in next week. Idk yet how many exactly, but for sure minimum 3. Is there possible to get some discount? 
Cheers,
Daniel
Hello,
Thank you for using our themes and for the warm thoughts about new one! We are working for you, our customers!
And of course we have special offer for those who want to buy few licenses. Please, contact us via contact form here, on themeforest, or on our site and we’ll send you our commercial proposition.
Waiting for your reply!Regards
Very nice item! Are you guys the same authors as the other “x” as well?
I bought the theme and it is really impressive. Congrats
pls send this code in text file http://prntscr.com/bj1m5l , thanks
Hello,
Thank you! We don’t have your email to send file. You can copy the code below
<div class="row" style="text-align:center;text-transform:uppercase;">
<div class="col-md-6" style="border-left:1px solid #e6e6e6;padding:4px 20px;">
<strong style="color:black;font-size:12px;"><i class="fa fa-phone" style="font-size: 16px;" /> +56 (46) 39 234 53</strong><br />
<span style="font-size:12px;">Call Us Mon- Sat 8:30 am - 6:00 pm</span>
</div>
<div class="col-md-6" style="border-left:1px solid #e6e6e6;padding:4px 20px;"> <strong style="color:black;font-size:12px;"><i class="fa fa-envelope" style="font-size: 16px;" /> CONTACT@XSTORE.COM</strong><br />
<span style="font-size:12px;">Xstore Online support 24h/7</span>
</div>
</div>
Regards
