Hi, I just purchased your Aurum theme. In the theme uploading I have tried many attempts but not uploading the Aurum zip file just showing (uploading 0%). Please help while uploading the theme message appeaars”Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Does this theme have the option of listing categories on the homepage?

Hi, Attached URL below is a screen capture link that explaining issue which i am facing now.

If you have a fix for the issue, could you please let me know? In my case, the links(a href tag of Menu) work at Chrom but Explorer.

Thank you Raven

Hi, i am using the jewelry theme. How can i add blog page, where i can display all the posts ?

Hello, i tried to install WPML but when i get this error on the Homepage:

Call to a member function save_to_cache() on null in /web/htdocs/www.whatifstore.it/home/sito/wp-content/plugins/wpml-string-translation/inc/wpml-string-translation.class.php on line 161??

?Hi, I purchased Aurum last August 2015. My support is already expired, and when I clicked the “Renew Support Now” link, it goes to the page but there’s no link to renew the support.

Do I need to renew the Aurum Theme also for another year or just the support?

Thanks!

Hi, after the update we will miss the price hover functionality in the product carousel. Or there is a way to get it back? Thanks!

It looks like i have lost my home page and contact us page after the upgrade to 2.9.3. Is there something wrong? Please help as my site cannot be reached any more at the homepage url.

Hello,

I have purchased this theme but I have some troubles installing it. I installed the jewelery demo version but not all of it looks right (www.caro-faktur.de).

Some questions about it: Why are the products not shown as grid tiles? Why does the footer look differently than in the demo and why in specific is there a search field? And what is that bar on the right?

Thanks, Carolin

Hi, for some reason after updating to your latest theme, when I go to the products page of my site – I see a number of products repeated (and some are not even visible): goo.gl/7n1RUU

When I try the default wordpress theme – the issue goes away and it is bringing me to the conclusion that your latest theme is causing the problem. When I was on the previous version there were no issues.

Hello

Send message button does not work in the contact page.

Large screen works well, but does not work on smartphones screen.

Please let me know how to solve this problem?

Hi, May i know what happen to the shop page for this . http://drmister.com/store/

there are space in between products. Please let me know how to solve this problem. thank you

I have looked at this forum but i still cant fix my problem of the gray HOVER BOX over the main menu. Please see www.indijewel.com

When i put my mouse over the main menu – there is a gray box over each item. I want it to be transparent! Please help!

I currently have this in my custom CSS:

.nav > li > a:focus { background-color: transparent !important; }

header.site-header .top-menu nav > li a:hover { color: #fff !important; }

Hi, I am having issues displaying products on my shop page with this theme on the mobile and desktop version.

Apparently there is much confusion around the Ubermenu and it’s integration. I believe that by now you should include fully documented instructions and not leave it to your customers to discover the hard way. In so many replies you state that by simply disabling the ubermenu skin that the mega menu will automatically work and display exactly like your demo which is simple untrue. Also, you should probably make it more clear in the theme description that an extra premium plugin is required. It’s so common among the users questions which proves that you havent pointed it out clear enough.

I would like to ask that you give a detailed set of instructions on how to implement the ubermenu to look exactly like your demo.

Hi, my proceed to checkout page doesn’t work anymore. If you go to the cart icon and then to ‘Bekijk winkelmandje’ we can’t go to ‘Bestelling betalen’. The button doesn’t work. Is there a solution for this problem? Otherwise we can’t get any orders from customers.

See the url for the images: https://www.mupload.nl/img/qg6onnjqjgcdh.png and https://www.mupload.nl/img/hkokwvdzk2zyn.png

Quick Question: with the new update (2.9.3) I noticed on my shop page that the image for the product used to be clickable and link to the individual product page, now there is no link. Is this an error on my web store or is this part of the new update?

Thanks

2.9.3 update totally messed up my site. Looks like a responsivness issue. All product items in the home page now appears as a single column (one product per row). Reverting to 2.9.2. Please advice

I have just updated to your new theme, now non of the shortcodes are working on my home page anymore!

[laborator_products_carousel columns=”4? products_query=”size:All|order_by:rand|order:ASC|post_type:,product”]

hi. when will you update theme? to compability with woocommerce latest version?