38434 comments found.
- this happened after we moved servers… not sure if it’s a php issue?
Hey sank,
Add this into the custom css box in the Salient options panel if you want to remove it
#infscr-loading div { display: none!important;}
Cheers
all that does is remove the text “All Items Loaded” – it does nothing to fix the actual issue that nothing is loaded after that but here are 150 items to load….
Hey – sorry, it sounded like you were just looking to remove the text. If you’ve already tried to resave your permalinks – Please open a ticket in regards with your admin credentials https://themenectar.ticksy.com
tried resetting permas – no luck – opening ticket thanks
Is there a way to remove the lag time between pages? For our site solistone.com, it hangs for a second and then loads the page. Is there a way to eliminate that? We upgraded to a faster server, are using caching plugin and optimized images. Is there anything else we can do?
Hey,
Visual Composer and WooCoomerce both require processing which will add slightly to the page time – are you using caching for pages and database or just browser caching? Depending on the caching plugin there are many different types which vary in complexity
Cheers
Is there a particular caching plugin you would recommend to use parallel with Salient?
Hey – I recommend this for minfication https://wordpress.org/plugins/bwp-minify/ and this for caching https://wordpress.org/plugins/w3-total-cache/
Thank you, as always.
Cheers 
Hi Support.
Is there a way to remove the quantity and “Sorry, this product is unavailable. Please choose a different combination.” text on woocommerce variable products?
http://www.solistone.com/product/limestone/Thanks
Hey daviduyan,
Add this into the custom css box in the Salient options panel:
.woocommerce-variation.single_variation, .woocommerce div.product form.cart div.quantity {
display: none!important;
}
Cheers
Perfect! Thank you.
How can I change the text “SKU” to say something like “Item #”
Also, is there a way to prevent the huge footer from happening on pages with little content like this one? http://www.solistone.com/products/Hey,
1. You’d need to translate this using the woocommerce .po file
2. add this into the custom css box in the Salient options panel:
.container-wrap {
min-height: 600px;
}
Hello! The visual composer plugin has stopped working on my site. Any suggestions as to why that is happening?
Hey ashburytheclown!
The only version of Salient that is compatible with the latest WP is Salient 7.0.9, and the only version of Salient Visual Composer that is compatible with WP 4.5 is 4.11.2. If you’re using older versions of these and have updated to WP 4.5, your visual composer will not work.
Once you’ve updated Salient, head to the plugins section of your admin panel to update Visual Composer. If you’re having issues after using both the current versions, check for third party plugin issues – WP 4.5 added a new version of jQuery and a lot of plugins broke because of it.
Cheers
Hi,
I have activated secondary header with social media icons and I also have some menu items on the right hand side, I would like to display the social media icons on the right hand side as well, but after the custom menu items. Do you have custom code that I can include to achieve this?
Currently this is what it looks like:
https://dl.dropboxusercontent.com/u/47771647/Screen%20Shot%202016-07-18%20at%2015.27.11.png2. I also want to remove the column lines that appear in between each social media icon on the secondary header?
Hey geekdot,
1. Add this into the custom css box in the Salient options panel:
#header-secondary-outer #social {
float: right;
margin-left: 10px;
}
2.
#header-secondary-outer nav > ul > li > a, #header-secondary-outer nav > ul > li:last-child {
border: none!important;
}
Cheers
Thank you that works 
3. I have the following custom css code to make the secondary header transparent.
header-secondary-outer {
background-color: transparent !important; }
div#header-space { background: transparent !important; }
It is transparent, but It creates a grey background when there is a page header, is there a possibility to span the image of the page header straight up to the top.? like this image?
https://www.dropbox.com/s/2ekbb1t6qqhlg5n/Screen%20Shot%202016-07-20%20at%2021.04.19.png?dl=0This appears only after scroll. I want the main menu to be non transparent and the secondary menu to be transparent?
what is the difference between portfolio attributes and tags?
Hey,
The portfolio attributes are only displayed on the single project page if you’re using a non full width project layout. You can see them here in the sidebar area with the checkmarks http://themenectar.com/demo/salient-ascend/portfolio/london-office/
Cheers
Hi ,
I’ve noticed when testing the video nectar slider cross browser that IE displays a blank section where the video should be playing. I’ve used all 3 video types(webm, mp4 and OGV) which have all been converted using the online converter mentioned in your troubleshooting user guide.
Is this a known issue?
Thanks
Hey Marketingnetwork,
This isn’t a known issue – could you please share your URL and also let me know which version of IE you’re using?
Cheers
Hi, I would like to add a different coloured logo for certain pages – would the best way to achieve this be by using conditional tags in header.php? Thanks
Hey karlhorton,
Yes – that would be the easiest. The alternative would be using css to hide the logos based on the page ID – but you’d still need to add all the images into the header.php
Cheers
Thanks, there are a number of logo references in the header.php – I am using the default-logo dark-version. Would you be able to give me some example code of how to change this (if for example my new logo is ’/logo-green.png’) as I am having issues getting this to work.
Or if I was to use css to hide the logos based on page ID can you clarify how I need to add the images into header.php so that they show up as the logo on those pages. Thanks for your help.
I have a larger white logo (starting-logo) and it is the smaller coloured logos I want to change as you scroll. I have tried this code below but it is causing a broken image link next to the main logo.
<?php $dark_default_class = ‘logo’; if (is_page(‘creative’)) { $dark_default_class = ‘S-logo-green-50×50.png’; } elseif (is_page(‘marketing’)) { $dark_default_class = ‘S-logo-blue-50×50.png’; } ?>


I have a larger white logo (starting-logo) and it is the smaller coloured logos I want to change as you scroll. I have tried this but is causing a broken image link next to the starting logo.
<?php $dark_default_class = ‘logo’; if (is_page(‘creative’)) { $dark_default_class = ‘S-logo-green-50×50.png’; } elseif (is_page(‘marketing’)) { $dark_default_class = ‘S-logo-blue-50×50.png’; } ?>


I have tried this code using the conditional tags -
<?php $dark_default_class = ‘logo’; if (is_page(‘creative’)) { $dark_default_class = ‘S-logo-green-50×50.png’; } elseif (is_page(‘marketing’)) { $dark_default_class = ‘S-logo-blue-50×50.png’; } ?>
How do I remove the “Related” section at the bottom of blog posts?
Hey freshlyroastedweb,
There isn’t a related posts section in Salient by default in the blog – have you verified that section isn’t coming from a plugin you may have active? If so please share your URL so I can take a look
Cheers
Hey Nectar, hope all is well. Quick question where do you get your amazing photography/videography stock footage from?
Hey lnbbroductions! I use unsplash.com and stocksy.com 
Appreciate it! (: Also congrats on the success of your theme man. I am glad I’ve been able to witness the growth. Cheers!
Thank you very much – it’s definitely been a journey
Cheers 
hi first i want to say what a great theme you have i want to buy but before that i want few questions answered 1-can i create something like the portfolio in the agency home page demo using the image gallery element ? 2-can i create a full width mansory with images and without having to create portfolios
Thanks maxwelsheamus!
These items would both require custom development as the portfolio element is needed to have masonry grids at the moment
Cheers
Since upgrading to the latest version of the Salient theme the logo isn’t displaying on mobile devices and when the window is at its smallest. It this a known problem and is there a solution to it? Many thanks.
Hey rwassell,
Please share your URL so I can take a look for you 
Cheers
Doh, that was silly wasn’t it – sorry – http://www.mattfoxcounselling.co.uk/
Hey, please ensure you have a retina logo uploaded in the theme options panel
Thank you very much indeed. Great theme and fantastic support.
Cheers 
Hi, does the visual editor supposed to be messed up? It seems to be confusing. Btw this site is previously running on an old version of the salient theme and I purchased another license so I can update it hoping it would fix the issue on the visual editor. I also sent another message on your support ticket, hoping for your quick response on this. Thanks
Hey coollazays,
Please share the ticket ID so I can take a look for you 
Cheers
What is the css for the woocommerce area on the header where you roll over the lock on the top right corner – then the box drops down and shows a price for whats in your cart? I need to change the color and cant find it – its white and you cant see it against my header color – http://0ce.f23.myftpupload.com/ 
Hey,
Add this into the custom css box in the Salient options panel:
body #header-outer .total, body #header-outer .total strong {
color: #000;
}
Cheers
The logo is not visible in Safari on iOS 10 beta. How do I fix it? www.crafty.se
http://www.crafty.se/wp-content/uploads/2016/07/IMG_7076-576x1024.pngHey AlexanderMJ, are you also experiencing this on the demos?
Thanks for letting me know – i’ve noted to take a look further into it
Thanks.
Hey jonas2010,
It seems that the sidebar option is showing as turned on – but no widgets are populating. Do you have some assigned in that widget area via appearance > widgets? If so please open a ticket in regards with your admin credentials so I can take a look at what’s going on
themenectar.ticksy.com/
That makes sense and it worked. I thought that there was a premade sidebar, havent been working with wordpress for a while now. Thx for your quick response!
You’re welcome 
And I have another question, where do I put my google maps API key? The map is unfortunately not showing: http://dev.grauwert.de/kontakt/
Hey,
The issue only applies to new domains where the maps script hasn’t been prior to June 22 of this year. This article explains it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
If you’re on a current version of Salient you can add the key into the map.js file in the js folder. The line to mod should be near line 589 of the file – $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&callback=mapAPI_Loaded'); will become $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&key=APIKEYHERE&callback=mapAPI_Loaded'); The next update will add an input for users to add the key in the admin panel
Good day, i’ve seen many discussions on the subject of styling the contact form as per Corporate/Ascent demo, but not a single solution. I know that i can switch on the “Minimal” form styling, although it will keep the one-column design for me. Furthermore i want to replace the word “required” with a star… possibly with the colour i want, is there any possibility to fix this all? Many thanks in advance!
Sorted the 2nd bit, and adjusted the layout so that the standard one-column contact form design looks ok, so no help is needed 
Hey proseolab,
In case you were still wondering – to get columns you need to use divs in the CF7 form creation box like so:
<div class="row">
<div class="col span_4">
<label for="your-name">Name</label>
[text* your-name]
</div>
<div class="col span_4">
<label for="your-email">Email</label>
[email* your-email]
</div>
<div class="col span_4">
<label for="your-subject">Subject</label>
[text your-subject]
</div>
</div>
Cheers!
Awesome!!! will try to play around 

I noticed that ASCENT demo uses blog pages in portfolio preview on the landing page, although i fail to understand how blog posts can be added there – http://preview.themeforest.net/item/salient-responsive-multipurpose-theme/full_screen_preview/4363266?_ga=1.262279241.419526095.1468685058
Hey, that was added through a portfolio element – it’s illustrating the use of the external project URL field in some projects. The portfolio itself isn’t automatically populating blog articles within it
Cheers
Hi!!!
Is there a way to stop this from happening?? http://test.omegaexp.com.mx/wp-content/uploads/2016/07/Screen-Shot-2016-07-16-at-10.19.13-AM.png when i scroll down the categories go above the “Next project” button.
Thank you in advance!
Hey, please open a ticket in regards with your admin credentials so I can take a look at what’s going on
themenectar.ticksy.com/
Hi Team,
I have installed theme and working on it, but there is small issue. I am not getting the arrow icon in the main menu for multilevel navigation, down arrow above the video and top arrow icon. Please help me out.
Reference URL: http://digiqueststudio.com/demo/
Thanks in advance!.
Hey kraanthi!
You need to switch the skin to the original in the general settings tab of the Salient options panel in order to activate the dropdown arrows – however it looks like something else is stopping the icons from loading globally. Have you verified that no third party plugins you may have active are causing this?
Cheers
Thanks for the reply!.
I didnt install any thirdparty plugins, please help me to resolve this issue.
Thanks.
Could you please open a ticket in regards at https://themenectar.ticksy.com with your admin credentials so I can take a further look?