38296 comments found.
Hi, I have 2 pre purchase questions. Can I embed videos into the homepage banner? Does the Salient theme conflict with plugins like Visual Composer that enable design elements like accordions? I have had a string of bad luck using VC or accordion plugins with the different themes I’ve worked with. Many thanks.
Hey lockload,
1. The Nectar Slider and the Salient VC row both allow video BGs.
2. Salient comes with a customized version of Visual Composer which includes its own accordion element. If you’re trying to use a VC addon that adds an additional accordion element I can’t see why it wouldn’t work
Cheers
Hello, I’m unable to open a support ticket because I bought my copy of Salient before the support system changed so I’d appreciate if you could help me here. I’ve used custom CSS provided in this forum to move the title of each single portfolio page away from the center but the ‘previous project’ and ‘next project’ arrows have also been shifted off-center, on some items off-screen altogether and in some cases to opposite sides. Are you able to help me fix this please?
Hey caseyishere,
Could you please share your URL in regards where the issue is present so I can assist? 
Cheers
Hi there, I could but I currently have a static cover page because I am rebuilding my website and don’t want it open to the public while it’s under construction. Is there a way I can open a ticket so as to share login information as I bought the theme before the support changes were introduced? Many thanks.
Hey, yes please – you can do so here:https://themenectar.ticksy.com
Unfortunately that does not work for me – I purchased my copy of Salient well before the support changes came in, back in 2013 when support was understood to be ongoing and I was told the changes would not retrospectively affect me but when I try to put in a ticket on that link I get the following message: “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.” Can you please tell me how to rectify this so I can access support again?
My specific problems are listed below but I think you’ll need to have a look at my site (which is closed to the public currently because of all the glitches) so I will need to be able to open a support ticket to give you access to the site.
1. I’ve used custom CSS provided your comment section to move the title of each single portfolio page away from the center but the ‘previous project’ and ‘next project’ arrows have also been shifted off-center, on some items off-screen altogether and in some cases to opposite sides. Are you able to help me fix this please?? 2. I have Popup Maker plugin installed to create click-activated pop-up boxes & it was working fine before the last update but now there is a conflict that stops most portfolio pages from loading & all popups unless I deactivate the ‘animated page transitions’ option in Salient Options. Even when that option is deactivated the headings on some of my portfolio pages disappear entirely. I do not want to get rid of the plugin because I use it to display a lot of information. I contacted the plugin author who said “either your theme has a JS error, or may be doing something along the lines of loading an additional copy of jQuery which would definitely going to cause problems.” Can you tell me if this is the case please? Or if there is any way around this conflict that would allow me to use the animated page transitions and the Popup Maker?? 3. I am trying to create a page using the new anchor side menu but even when I select the ‘row overflow – provide scrollbar’ option, no scrollbar is displayed. Are you able to help me access support again and fix these problems please? Thankyou
Hi there – you haven’t responded to my email of 11 days ago – did you not see it?
Hey Casey! I didn’t see your responses, sorry – I don’t usually provide support via email and it slipped my mind. Just responded
Great – thankyou
Hi there – I’m not sure where my other thread has gone but I’ve replied again to your email question – thanks! 
Hey, I responded a little bit ago
Yes – I responded to that email, enabling the plugin that you suggested but as it wrecks part of my page I don’t want to keep it enabled for long so can you please contact me when you have had a look at it? I had a WordFence notification that a user has been locked out of my page for trying to use an incorrect username to sign in. Was that you? I haven’t changed my username since last time you accessed my site but let me know if I need to go into my site to take you off the blocked list now. Thanks.
Hey, I haven’t tried to log in since I logged out yesterday after proving the fixes. I did get to quickly see the social issue and will respond via email later today
Ok that’s good. I am going to disable the plugin that is skewing my site as you have seen the problem then, you can just re-enable it if you need to. I look forward to hearing from you.
Hello , I really like your theme and want to purchase but before that i want to ask you that is your theme supports the image gallery and also want to create albums and upload the images under that
Hey pbpraveen1988,
There is a gallery element in Salient Visual Composer – you can see examples of it through the demos:
http://themenectar.com/demo/salient-corporate/portfolio/the-bike-project/ (bottom of page) http://themenectar.com/demo/salient-corporate/portfolio/jack-graham-photo-shoot/ (bottom of page) http://themenectar.com/demo/salient-agency/portfolio/lets-skate/ (middle of page)Cheers
Hi,
Upon checking I see there are 12 files with instances of base64 encrypted code – how can I remove these safely?
And when will you be updating VC to 4.12?
Hey dessibob,
1. They are non malicious, redux theme options framework and VC includes these by default and are known false flags. You can’t remove the files which contain them all together, however if you wish to mod the files to remove those sections within them you can.
2. The update coming out 1-2 days will include it
Cheers
For the “Home portfolio eye candy” header txt, “This is Salient. Try to keep up Boys and Girls”...you used an img in the caption box. How do I do that with my own .png?
Nm, figured it out. Now, wondering how to upload images and how to know what image size to export for “home portfolio eye candy” masonry images…?
Hey mattg108,
The images are handled by the featured image for each project in the portfolio post type. The size guide is listed in the user guide included with the theme
Cheers
Hello, I am trying to change the name of the portfolio category ‘All’ to ‘Works’ on my site. I have tried solutions offered to others here asking the same question (altering the functions.php of the Salient theme in Appearance – Editor changing the two instances of ‘All’ to ‘Works’, & also adding #portfolio-filters-inline ul li:nth-child(2) { display: none!important; } to the Salient Options panel) but the Category ‘All’ keeps showing up on my Portfolio page. Is there a solution that might work for me please?
Also, is it possible to have only an off-canvas menu? Currently the off-canvas menu tab only seems to work if I have assigned a top navigation menu also.
Ok – I think I’ve figured the second problem out – I had to unclick the ‘Off Canvas Menu Mobile Nav Menu items’ in the Options Panel
Hey again,
In regards to your remaining issue – Could you kindly share your URL so I can see your portfolio settings to assist?
Cheers
Unfortunately I can’t because I currently have a static cover page as I am rebuilding my website and don’t want it open to the public while it’s under construction. I bought the theme before the support changes were introduced so may I have access to the ticket support system again please? Many thanks.
Hey, please see my response to your previous comment in regards
Is there a way to hide the call to action on all woocommerce pages?
I have a call to action “purchase tickets” that I would like removed when the user is purchasing tickets. I was able to get rid of on the shop, cart, account, and checkout pages through the salient panel, but I am trying to hide on all the product pages.
Thanks,
Hey freshlyroastedweb,
add this into the custom css box in the Salient options panel
.woocommerce #call-to-action, .woocommerce-page #call-to-action {
display: none!important;
}
Cheers
Pre Sale questions:
1. Is possible align logo and menu items on center position in menu bar? 2. A animated logo gif works on menu bar?
Great theme!
Best regards
Hey mundocaco,
1.That option is coming in the update due out tomorrow
2.Yes it would
Cheers
Thank you!! tour theme looks amazing.
Thank you very work
Hi there,
There seems to be an issue that pops up randomly in the sizing of the images on portfolio. Regardless if masonry, 3 column, full width etc.
http://imgur.com/a/mYryRAs you can see, that second one down’s width is shorter. I’ve made sure the images themselves are all the same size, but I can’t find a way around this.
Hey llirik,
Please share your URL in regards so I can take a further look to assist
Cheers
sure. www.scope.me
it also happens on www.llirik.com
Hey, add this into the custom css box in the Salient options panel:
.portfolio-items .clients > div {
margin-right: 0!important;
}
Worked, thanks!
Cheers
Hey, this issue seems to “sort of” work on the other website. Without the code, the spacing between items is random and REALLY ugly… with the code, its uniform, but there is still spacing between them.
And is there anyway to force the ratio to 16:9 instead of 3:2?
Hey – try editing the slug of your ”Clients” category to be anything else – such as ”client” etc. Only the slug needs to be changed, the display name can still be ”Clients”
Hello
I have chosen the model ascend, but I can not seem to do the blog template like this one
http://themenectar.com/demo/salient-blog/blog-masonry-fullwidth/Hey the_buzy, You need to choose the meta overlaid masonry style available in the Salient options panel > blog tab
Cheers
i use the one page theme , but in mobile the header logo is in the center, how to set the logo in the left?
http://121.199.50.83/cms/index.php/home-extended/Hey, I’m currently seeing your logo aligned to the left – have you changed settings since posting?
Cheers
Hi -
Is there an option to make the header images linkable? Is this a possibility? Would you please consider making an update with this feature?
http://c2atoday.com/c2apodcast/Thx
Hey misgood,
Nectar Slider can have slides that function completely as a link but page headers can not as of now.
Cheers
How do I change the default woocommerce shop page title from “Products Archive” to “Shop”?
Hey johnacsyen, this isn’t something Salient directly controls – WooCommerce is adding that text and it could be translated via the .po file it includes
Cheers
But your demo shop shows the page title with “shop”. How do you do it?
Sorry I read your comment wrong, I thought you referring to something else – could you please open a ticket in regards with your admin credential so I can take a look at why it won’t take your defined page title? https://themenectar.ticksy.com
Unfortunately my support period has expired. Found out that Yoast SEO is changing the page title. Corrected it using this solution: https://kb.yoast.com/kb/how-do-i-change-the-woocommerce-shop-page-title/
Hey, glad to hear you sorted it
Hello,
Thank you for this super-theme,
I’m using WooCommerce and I would like to add a slider on the shop page. I’ve read that your solution was to create another page and to add the widgets, it works well.
The thing is I’m using the WOOF – WooCommerce Products Filter and it does not work on this “other page” :/ (it was working perfectly on the initiate shop page).
1/ How can I solve that ?
2/ If 1/ is solvable, is it possible to add the same slider than the shop’s to any product page ?
Thanks a lot for your answer !
Hey lteboul!
An easy way to get around this would be to add the nectar slider shortcode you’re using directly into the woocommerce.php file (located directly inside of the theme directory). In the file, above this line:
you could add the shortcode in a function like this:
<?php echo do_shortcode('[your_slider_shortcode_here]'); ?>
Cheers
Hey ! Thank you for the answer,
You said “In the file, above this line :” but you did not write which line
Can you tell me please ? (I’m not a php pro).
Thanks !
Sorry about that! This line: http://pastebin.com/iwHyTTFz
Thanks !!!
At first it did not work but I made a research in the discussions and I found out that you suggested to replace some code in the functions.php
And it works perfectly now !
Thanks a lot !
Hey, glad to hear you’ve sorted it
Is there any way to not have the published date of the image included in the meta text for a portfolio image? http://clairvoyancethemovie.com/behind-the-scenes
Hey JayCarver, there’s an option to disable the portfolio dates in the Salient options panel > portfolio tab
Cheers
Thanks that was exactly what I needed. One more issue I have that’s hopefully just as easy. the row just above that section has extra padding at the bottom of the video embed. I have tried redoing this on different pages and get the same issue every time I create a row with two columns and a video is in on of the columns. Seems to appear in every browser too – safari, chrome and firefox. Any explanation of what I could be doing wrong or if there’s something I need to adjust?
Hey,
Try adding this into the custom css box in the Salient options panel:
body .iframe-embed {
margin-bottom: 0!important;
}
Cheers
That seems to work
Glad to hear
hi
i want to kno the css code used to style the contact form next to map in contact page blog demo
Hey,
The ascend skin is turned on to give the border outlines. To get the three columns you need to use divs in the CF7 form creation box like so:
<div class="row">
<div class="col span_4">
<label for="your-name">Name</label>
[text* your-name]
</div>
<div class="col span_4">
<label for="your-email">Email</label>
[email* your-email]
</div>
<div class="col span_4">
<label for="your-subject">Subject</label>
[text your-subject]
</div>
</div>
Cheers
Hey, I think you already mentioned this but I can’t make it work. I’m trying to change the responsive settings regarding columns, but when setting iPad version, it tells me: “Default value from width attribute”How can I change this? I tried @media only screen and (min-width: 690px) and (max-width: 1000px) { .full-width-content.vc_row-fluid .vc_col-sm-4 { width: 32%!important; } } in the general css but it does not work. Any clues?
Hey hugobertrand,
Could you kindly share your URL so I can see why that snippet isn’t working for you?
Cheers
Hey again, please do submit a ticket so I can take a further look https://themenectar.ticksy.com
Hi Support -
Having an issue with the homepage slider not changing automatically. Checked the settings. Everything seems to be in working order but the image doesn’t change after the set 6 seconds. It actually takes 30 seconds or longer?
settings: http://imgur.com/a/A64AW www.solistone.com
Hey,
You need to edit your Nectar Slider on the page you have it and add your auto rotation timing in there – the Home Slider in the options panel is only for the Actual Home Slider, which is a different slider all together form the Nectar Slider
Cheers
Hey there, the theme looks great and everything seems to work except for one thing. Everytime i upload an image it gives me an http error
Hey Vaskacoolguy32,
Are you only getting that in the options panel or anywhere within the backend?
Cheers
Hi Themenectar,
We used the following code to make the radius of the rounded buttons smaller
html body[data-button-style=”rounded”] .nectar-button.see-through, html body[data-button-style=”rounded”].ascend .nectar-button.see-through, body[data-button-style=”rounded”] .nectar-button.see-through-2, html body[data-button-style=”rounded”].ascend .nectar-button.see-through-2, html body[data-button-style=”rounded”] .nectar-button.see-through-3, html body[data-button-style=”rounded”].ascend .nectar-button.see-through-3, body[data-button-style=”rounded”] { border-radius: 10px!important; -webkit-border-radius: 10px!important; }
and
html body[data-button-style=”rounded”] input[type=submit], html body[data-button-style=”rounded”].ascend .container-wrap input[type=”submit”] { border-radius: 10px!important; -webkit-border-radius: 10px!important; }
Every button style changed as expected except for the navigation menu button. Could you help us out with a code snippet for that as well?
Hey,
add this selector into the snippet
body[data-button-style="rounded"] header#top nav > ul > li.button_solid_color > a:before, body[data-button-style="rounded"] header#top nav > ul > li.button_bordered > a:before
Cheers
