38296 comments found.
Could support please take a look at ticket 841167 thank you! really need this resolved.
Hey nads1770, i’ll take a look shortly 
Cheers
We’ve noticed when turning on “Enable Fancy Select/Checkbox/Radio Styling” on the checkout page, it makes the ” I’ve read and accept the terms & conditions” checkbox disappear, but if you click where it should be, it’ll check. Using IE Edge, Firefox browser’s to test. Any fix for this?
Hey okaymatt,
Are you on the latest version of the theme? This was fixed in the current release
Cheers
Hello, yes we’re running Salient 7.09 on WooCommerce 2.6.4
Hey, it’s possible the new WooCommerce caused that to break – i’ve noted to test and sort it for update tomorrow
I had to re-install WP. I cannot install the theme. I’m using WP upload. It acts like it’s uploading, then goes to a screen that says “Are you sure you want to do this?
Please try again.”
I try again and again, different browsers. Same results. Any ideas??
I did a manual install it worked. Not sure why the WP Install insn’t working though,.
Hey sojosojo, glad to hear you sorted it – please let me know if you run into anything else
Cheers
Hi Nectar,
I’ve figured out, that VC 4.11.2 is not compatible to Yoast SEO Plugin. In my case no other role than Admins are able to edit Pages, Posts and Portfolio items. I always get an HTTP 500 ERROR. So I have to give admin rights to customers which isn’t a very good idea. VC 4.12 fixed this issue (“Fixed: vc_vendor for Yoast” – see changelog VC 4.12). So what can I do? I am on Salient 7.0.8 but it seems that VC is not updated in Salient 7.0.9, isn’t it? Is there any workaround?
Thanks Markus
Hey Markus,
The update for VC will be available with the new Salient which is coming out in about a day
Cheers
Oh yes – good info
Cheers
Hello ThemeNectar, I’m facing some difficulties with the functionality of my website..
1. Mostly on Mozilla, the portfolio where i show some projects flickers on hover(the image moves up and down-right some pixels). Also, the titles are thinner for almost a sec. You had previously suggested to add at the init.js $(window).load(function(){ $(window).trigger('resize'); });
The problem is that since there is a delay for the portfolio objects , the reinitialization takes places before so it doesn’t affect much…
2. I want to animate at small screens the off page menu navigation from 3 lines to cross on click, is there any shortcut for that?
3. On mobile version, the logo isn’t shown properly while i have placed all images in settings
4. Search results doesnt show the thumbnails of the portfolio projects, any suggestion?
5. Is there any way to change the order of the (2) columns with css? I want in a page,Services, when the resolution is <1000 px to be shown as : Image, text -> Image ,text etc. Now it is shown from left to right (as in visual composer) with the result of : Image ,text – > text,image -> Image ,text
Thanks for your great support
Hey refuseresist1989,
1. Please share your URL in regards so I can take a look
2. The update due out in about a day will add that as an option
3. Please share your URL in regards so I can take a look
4. Do you have the featured image set for them?
5. As of now VC doesn’t offer a push/pull option like bootstrap – therefore custom css would be needed or you could create two separate rows, one for mobile and one for desktop
Cheers
Hi guys!
In our company we had purchased your awesome theme. But we have an issue with the page-submenu. We had made a onepage site with four different sections. The third one is using the page submenu. The problem is, this submenu has to appear only during the third section, but it still visible at the last section (the contact section). So we need it to desappear at the moment the user arrives to the next (fourth) section.
Some help please.
Hey PriR-Apptividad!
Please share your URL in regards so I can take a further look
Cheers
Sure, this is the website http://prirobles.com/clientes/enkus/. As i said, the issue es the page submenu do not disappear when the user arrives to the contact form section.
Hey, add this into the custom css box:
div#contactenos, div#contactenos + div {
z-index: 100000!important;
position: relative;
}
Cheers
Thank you very much!
One last question. In the same url, you can see that the main menu is not changing its links color when when the user is scrolling down across the sections. Why is this happening? I need it to use the accent color when the user is over the correct section. But the menu is doing nothing to tell him where he is.
Thanks
Hey,
the logic that applies the current class is only given to the page submenu when that element is used on a page since that’s usually used for scrolling the sections
Cheers
i need it to work with the main menu too, what can i do?
This would require custom development as of now
could you provide the css lines i need to add for this?
It wouldn’t be possible with css – it would require custom modifications to the core javascript
As you can see in the url provided above, my website have 4 main sections, and the third one is divided in 7 sub sections. Is there any other way i can make a “focus” effect on the main menu, so the user could know he is on the 3rd section and 4th sub section, or 3rd section 7th sub section, etc. Thanks for your time.
Hello! Is there a way to create a gif and set it as one of my images in the masonry portfolio area on my home page?
Hey mattg108!
Unfortunately WordPress flattens GIFs when creating the various image sizes (which are used in the portfolio element). There might be a plugin to work around it but I haven’t these http://www.instantshift.com/2014/08/13/wordpress-gif-plugins/
With the latest update of you theme i get an error on displaying the google map.
“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
please let me know the fix
Hey 62,
The issue only applies to new domains where the maps script hasn’t been prior to June 22 of this year. This article explains it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
If you’re on a current version of Salient you can add the key into the map.js file in the js folder. The line to mod should be near line 589 of the file – $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&callback=mapAPI_Loaded'); will become $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&key=APIKEYHERE&callback=mapAPI_Loaded'); The next update will add an input for users to add the key in the admin panel
Hi! Is it possible to hide the sidebar on mobile navigation only? Thanks!
Hey paolapasolini!
Add this into the custom css box located in your Salient Options panel:
@media only screen and (max-width: 1000px) {
#sidebar {
display: none!important;
}
}
Cheers
Hello – when I place a portfolio assigned ‘meta on hover + entire thumb link’ within a tabbed element on a single portfolio page the project accent & title colour configurations don’t work – can you please tell me how I can fix this?
Hey caseyishere, I’ve noted to add the fix for that into the release due out in about a day
Hi. after updating to the latest WP. My Testimonial slider does´t show up anymore. Any ideas? I´m also on the latest Salient theme!
Hey klangmanufaktu, please share your URL in regards so I can take a look at what might be causing that for you
Cheers
Is there an easy way to add css animations when you hover over the individual section?
For example, set a background image on a 1/3 section, but when you hover over it, it changes photo?
Hey imjesuschiko, something similar will be coming in the update due out in about one day
Cheers
What perfect timing. Thank you guys! Love Salient!
Hi I am still waiting on an answer to my comment. The dropdown woocommerce cart that comes down from the top nav, you cant see the price if your background color header is light because the price font color is white. I cant find the css for it.
Hey djinanna,
Add this into the custom css box located in your Salient Options panel:
#header-outer .total, #header-outer .total strong {
color: #000!important;
}
Cheers
I’m trying to get the hover text to change on each portfolio hover. I’ve tried setting the color within the project itself, but it’s still not working. Am I missing something?
Hey noantsinmypants,
Which project style are you using? Could you please share your URL in regards so I can check the setup to assist?
Cheers
noantsinmypants.com – Also, in addition to this, is there a simple way to remove the navigation all together? (entire nav area/logo/ect?)
Hey,
1. Try changing the row from full width content to full width background
2. Add this into the custom css box in the Salient options panel:
#header-space, #header-outer {
display: none!important;
}
Cheers
I can’t seem to get the Google Map to work through VC? I turned off ajax loading. Any idea?...
Hey austinoreilly,
The issue only applies to new domains where the maps script hasn’t been prior to June 22 of this year. This article explains it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
If you’re on a current version of Salient you can add the key into the map.js file in the js folder. The line to mod should be near line 589 of the file – $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&callback=mapAPI_Loaded'); will become $.getScript(‘https://maps.google.com/maps/api/js?sensor=false&key=APIKEYHERE&callback=mapAPI_Loaded'); The next update will add an input for users to add the key in the admin panel
Hello I’ve installed wordfence and I am getting warning:
File appears to be malicious: wp-content/themes/salient/nectar/redux-framework/extensions/vendor_support/vendor/ace_editor/mode-php.js
Filename: wp-content/themes/salient/nectar/redux-framework/extensions/vendor_support/vendor/ace_editor/mode-php.js File type: Not a core, theme or plugin file. Issue first detected: 1 min ago. Severity: Critical Status New This file appears to be installed by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The text we found in this file that matches a known malicious file is: “EvalError|InternalError|RangeError|ReferenceError|StopIteration|SyntaxError|TypeError|URIError|decodeURI|decodeURIComponent|encodeURI|encodeURIComponent|eval|isFinite|isNaN|parseFloat|parseInt|JSON|Ma…”. The infection type is: Suspicious eval with base64 decode. This file was detected because you have enabled “Scan images, binary, and other files as if they were executable”, which treats non-PHP files as if they were PHP code. This option is more aggressive than the usual scans, and may cause false positives.
What is that all about?
Hey mixerasd,
This is a known false positive. It’s picking up the base64 reference which is only there for syntax highlighting and also is an untouched raw file included with ace editor https://ace.c9.io/#nav=about
Cheers
Hi there. I am trying to have a mailchimp popup subscriber form on one of my pages of my website. Through mailchimp it allows you to create the popup and generate HTML code and simply says to put it on the page where you want the popup. I did this but breaks the page anywhere on the site. I used your RAW HTML component in the visualization tool when doing it. Here is the code
<script type=”text/javascript” src=”//s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({baseUrl“}) })</script>
Do you know wher or how I can embed this on my site? I am trying to embed it here http://clairvoyancethemovie.com/blog-and-news/ on this page.
Hey JayCarver,
Could you kindly embed it again so I can take a look at why it would be breaking for you?
Cheers
No problem I have created a separate page here with the code in it http://clairvoyancethemovie.com/subscriber/
Hey there is there a solution for this? Or will this theme not allow any subscribe popups?
Hey, sorry for the delay! Checking out your page I’m seeing this error in the browser console:
http://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js Failed to load resource: the server responded with a status of 404 (Not Found) http://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.jsAre you sure it’s linked to the correct location?
Hi—yes this is the code mail chimp generates. Here’s a screenshot of what it looks like when I create it http://clairvoyancethemovie.com/subscriber-code-paste/
Is there any resolution for this issue? Does this theme not work with subscriber popups?
Hey, sorry for the delay – since you are unable to open a ticket on the support forum, could you please try pasting the code you’re using again in here – the snippet you pasted in the first comment is an incomplete version of the code. You can use a site like this to make sure nothings gets malformatted pastebin.com Also, have you removed the code form your page?
Hi the code seems to be complete and same as the initial one I pasted but here it is again
<script type=”text/javascript” src=”//s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({baseUrl“}) })</script>
I used the website you suggested this time as well.
Also this is the page I have the code embedded on http://clairvoyancethemovie.com/subscriber/
Also I just tried this script on another website I have with a different theme and it works. You can see here at http://www.jstylefilms.com the script works but with your theme at http://clairvoyancethemovie.com/subscriber the page is broken
The code you’ve pasted above of
<script type=”text/javascript” src=”//s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({baseUrl“}) })</script>
doesn’t match the once shown in the screenshot here:http://clairvoyancethemovie.com/subscriber-code-paste/ the one above has nothing after baseUrl where the screenshot has uuid and lid attributes. Could you please reach out via the contact form on my author page (since you don’t have support access) and provide your admin credentials so i can log in and take a further look? https://themeforest.net/user/themenectar Just let me know here once you’ve sent the email
Cheers
Ok I’m not sure why it’s not copying then but I just sent you a message with the login credentials through your contact form
Did you receive the message within login credentials?
Hey Jay, yes and sorry for the delay – after investigating why the error is showing as 404 not found further I came across this https://www.organicweb.com.au/19561/wordpress/mailchimp-popup-instructions/ it doesn’t appear to be an issue with Salient and would occur with any theme you have active
Hey, thanks for the previous help. I have a couple additional questions;
1. As you can see in http://aboutdanapoint.com/ I have 3 fullwidth boxes/lines that go between the content and the footer. Currently I add them manually at the bottom of each page with the following shortcode; is there a way to instead add them to the top of the footer so that they automatically appear on all my pages?
column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" width="1/1"]/vc_columnvc_row type="full_width_background" bg_color="#ffca08" scene_position="center" text_color="dark" text_align="left" bottom_padding="5" overlay_strength="0.3"/vc_column2. In the transparent version of the header, is there a way to give it a little bit of opacity (maybe 15%) so that it pops a little bit?
3. How can I change the search icon to use from FontIcon?
4. How can I remove the vertical lines and extra padding/margin between the search icon and the rest of the menu? I want for the search to seem just like another icon in it (see same url)
Hopefully these can be achieved by just adding extra CSS,
Thanks for the help, I really appreciate it!!
Santiago
Hey Santiago!
1. Using a repeating background image for this would be a lot easier – if you can create the image and I could show you example css
2. Add this into the custom css box located in your Salient Options panel:
html body #header-outer[data-transparent-header="true"].transparent {
background-color: rgba(0,0,0,0.15)!important;
}
3. As of now this would require some custom modding
4.
.ascend #header-outer.transparent[data-transparent-header="true"][data-full-width="true"][data-remove-border="true"] header#top nav ul #search-btn a:after {
display: none!important;
}
html .ascend #header-outer[data-full-width="true"] header#top nav ul #search-btn a {
padding-left: 0!important;
}
Cheers
Hey again, thanks for your continued support!
Regarding the previous questions:
1. Sounds like a plan, I’ve gone ahead and created the image ( http://aboutdanapoint.com/wp-content/uploads/2016/07/Footer-Pattern.png ); can you show me that CSS example please?
2. Sadly this isn’t working 
4. Great improvement, however
a) There still seems to be some extra space between the search and the rest of the icons
b) There is still a line in the non-transparent view
Once again thanks,
Santiago
Hey again,
1. Add this into the custom css box in the Salient options panel:
#footer-outer {
background-image: url(http://aboutdanapoint.com/wp-content/uploads/2016/07/Footer-Pattern.png);
background-repeat: repeat-x;
background-position: top left;
}
2. Change the snippet to this:
html body #header-outer[data-transparent-header="true"][data-has-menu="true"].transparent {
background-color: rgba(0,0,0,0.15)!important;
}
3.
.ascend #header-outer[data-transparent-header="true"][data-full-width="true"][data-remove-border="true"] header#top nav ul #search-btn a:after {
display: none!important;
}
html .ascend #header-outer[data-full-width="true"][data-remove-border="true"] header#top nav ul #search-btn {
margin-left: 8px!important;
}
Hello! Im not a CSS master and I have some stupid problem with removing author from the blog titles. Of course I find how to remove date ( with this: #post-area.masonry article.post .post-meta {display: none!important;} ), but i can’t doing the same with author! Please, help me!
Hey yowish!
Could you please share your URL in regards so I can take a look at what settings you’re using in order to assist?
Cheers
Hi, how is with VC and 7.0.9? I try many combinations, but none of these work. Now I´ve VC 4.11.2 + WP 4.5. Problem is that I cannot edit anything with VC and some third party VC addons not working. Thanks.
Hey fellah,
If you’re using Salient VC 4.11.2 and you can’t edit the pages please open a ticket in regards with your admin credentials so I can take a further look at what’s causing the problem for you https://themenectar.ticksy.com also let me know the ticket ID here once you’ve done so
Cheers
