6625 comments found.
“The best and most elegant e-commerce theme out there. Beautiful design, great support and responsiveness…”
5 star rating from yonathmi for Design Quality.
I just upgraded XStore from v1.6 to v1.7. I am currently testing the Cosmetics variant of the theme. The menu has switched over to the right hand side of the screen. Also the cart, wishlist and search icons are now on the left hand side of the header.
Also, the Revolution Slideshow is only showing half of it, like its been shifted over to the left of the screen.
Likewise, I have a holding page using the imported “Coming Soon XStore”. This is also broken with only a section of the screen showing now
I manually re-imported the options using the options.json file (just in case) and saved, but this didn’t help. I also checked the header settings, but they appear correct.
Have now rolled back to v1.6 until a fix is found.
Please kindly investigate?
Hello,
Please create a topic on our support https://www.8theme.com/forums/ and we will help to solve this.
Regards
Thanks. I already posted on the chat support 10 hours ago. I’m now waiting for a solution from your colleague Riffaz. Gave him admin access to my staging platform.
I asked there if this only affected me, as well as a number of other questions which have not been responded to yet. Just want to know if this is an issue with the v1.7 of theme or something particular to my setup? It was just a default demo installation, applying the Cosmetic variant, then upgrade to v1.7.
Hello,
Take our apologies for this inconvenience. Child theme was the problem. We’ll fix it ASSAP. Please, use child theme from previous veersion.
Regards
Thanks. I can confirm that the fix supplied by 8theme support worked.
“XStore is a Fantastic theme, I would highly recommend to anyone looking to create an online store. What’s more, the support staff graciously spent a considerable amount of time helping me customise the site to my needs. Not many theme developers would go to this considerable effort and trouble for their clients. Big thumbs-up to 8theme’s developers and support team.”
5 star rating from IngentiThemes for Customer Support.
Hi, I have simple question… How to get better loading time of your pages? I tested your demos on gtmetrix and pingdom and results are around 7s.I put on my hosting and I got 3.1s. But what should I do to have less than 2s?
Hello,
Thanks so much for using our theme 
Use optimized images and cache plugin and to speed up your site performance.
Regards
I’m using wp supercach ->mod rewrite. And I optimized all images. Do u have other ideas?
Hello,
Contact us on support forum and provide your FTP and admin panel access. We’ll analyze your site.
Regards
Great theme, great support and great people! Good price as well!
Hello, RazSofer,
Thank you so much for the feedback! Use our XStore with pleasure 
Regards
“I am working with WordPress for two years now, I used a lot of free & premium WordPress themes for this time, 8theme literally got EVERYTHING. Super great support, great product design, easy to customize backend options. If you need a theme for a specific website topic, I would definitely recommend going them.”
5 star rating from RazSofer for Other.
Hi,
Your theme is really nice. But i would like to know if: - It´s possible set size and color for a product at the same time? - I can filter at the same time by size, color, brand?
best reagrds
Hello,
Thank you for your interest in our theme! 
Yes, you’ll be able to create such many attributes as you need, how to create attributes you can find here https://docs.woocommerce.com/document/managing-product-taxonomies/#section-3 , how to create variable products here https://docs.woocommerce.com/document/variable-product/
If you use attributes for your products then you’ll be able to add WooCommerce layer Nav widget to add filter by attributes.
Regards
Hi, I got this error when uploading:
Warning: Error while sending QUERY packet. PID=811547 in /home/talkcbd2016/public_html/wp-includes/wp-db.php on line 1813
It still says theme installed successful. Please advice.
Hello,
Thanks so much for using our theme 
Maybe you have limits on your server. Please take a look video https://youtu.be/bHE_UhSJM10 Try to install theme via FTP. Or contact us in chat http://8theme.com/demo/xstore/previews/?preset=previews and we’ll help you with installation.
Regards
“ This theme is well documented and comes with an outstanding customer support. I highly recommend it.”
5 star rating from reinhardt1053 for Customer Support.
Hi! The theme looks great.
Maybe this is a woocommerce direct question but maybe you can help me in order to decide on buying this theme.
Is there any way to make a $0 product and make the “add to cart” button to appear? In my project I’m planning to add free of cost products but I want them to be added to the cart… I don’t want to make it like a coupon or free gift… I want it to appear as a product. The $0 is not necessary to appear, it would be a product with no price.
Thanks 
Hello,
Thank you for your interest in our theme! 
Yes, you’ll be able to create free products http://prntscr.com/c08paa
Regards
Many many thanks! The “Free” word can be replaced editing the .po file. Right?
Yeah 
Hi there, i’m interested in buying this theme. Is there a gallery? can’t see to seem one on the demo pages?
Hi, there,
Thanks so much for the interest in our theme 
Take a look here please http://8theme.com/demo/xstore/portfolio/
Regards
Hi there this is Portfolio feature? i just need a gallery so when you click on image its opens up in a lightbox and you can click on arrows to go to the next image.
Hello,
You’ll be able to add Media Gallery or Masonry Media Gallery and have the lightbox. Here you can find an example http://8theme.com/demo/xstore/project/interdum-a-quam-senectus/
Also if you check our portfolio project you’ll many other variants how you can show your medias.
Regards
“Excellent Customer Support. Ready to assist with any queries. I am impressed!”
5 star rating from theory_y for Customer Support.Hi, how do the demo installs work? Are there separate files for each demo or are they all in the one import file? Thanks.
Hi, gorget,
Thanks so much for the interest in our theme 
All of our demos you can easily install via admin panel in one click. We would like to give you access to our demo admin panel. Please contact us via chat http://8theme.com/demo/xstore/previews/?preset=previews
Regards
Hello,
Thank you for your interest in our theme!
You need to install base demo content first, it includes some demo posts, projects, products, pages. After that, you’ll be able to install demo versions and additional pages. You can find screenshots in documentation http://8theme.com/demo/docs/xstore/#installation_upgrade_24_demo_content
If you don’t want to install base demo content, but want to install dome version you may use manual import. Depending on the version it includes slider, theme options import and .xml file.
Regards
Hi
I have just purchased the Xstore. Very nice looking theme, many thanks.
I have enabled the theme and got this error message when installing the plugins:
Installing and Activating Plugin 8theme Core (1/10) Downloading install package from https://www.mydomain.com/wp-content/themes/xstore/theme/plugins/et-core-plugin.zip… An error occurred while installing 8theme Core: Download failed. Unauthorized.
This error shows up with all plugins provided by you within the plugin folder in the theme, but not those which are downloaded from Wordpress (e.g. WooCommerce)
I don’t get this error with other well known themes I bought from ThemeForest. Please advise?
Kind Regards
Note. I have got round these errors now by manually uploading the plugins, rather than using the automatic install procedure. I think your dev team may need to look at this possibly.
Hi, there,
Thanks so much for using our theme 
We would like to help you ASAP. Please contact us via chat and we will help you in real time http://8theme.com/demo/xstore/previews/?preset=previews
Regards
Just reading through your documentation. Under the section, 3.2. Included plugins.
The links in this section go nowhere. you mention “Contact Form” for recommended plugin. Do you in fact mean Contact Form 7? No link provided to plugin.
Could we start our conversation via chat?! That’s more easier and faster! http://8theme.com/demo/xstore/previews/?preset=previews
Regards
OK, sorry, I didn’t see your previous message at the time I posted my last one, as didn’t refresh the page.
Ah I see
Waiting for you!
Regards
“XStore is a Fantastic theme, I would highly recommend to anyone looking to create an online store. What’s more, the support staff graciously spent a considerable amount of time helping me customise the site to my needs. Not many theme developers would go to this considerable effort and trouble for their clients. Big thumbs-up to 8theme’s developers and support team.”
5 star rating from IngentiThemes for Customer Support.
Hi! So does it support translations? Is Russian supported? How can I make my own translation?
Hello,
Thank you for your interest in our theme! 
Yes, XStore theme is fully translatable and also WPML compatible. If you plan to create multilingual site – use WPML to translate theme http://8theme.com/demo/docs/xstore/#translation . In case you need just to translate to Russian use Loco translate plugin or PoEdit.
You can find xstore.pot file in theme package.
If you have any questions after purchasing feel free to contact us in chat or use our support forum.
Regards
Is there any way to input list of names if i want to get 20 shirt with different name and same club logo. It is ok to see one name on screen to understand and i should enter or attach a list of name for printing on each shirts.
Hello,
Thank you for your interest in our theme! 
If I understand you correctly you want the variable product with option to choose different names – attributes https://docs.woocommerce.com/document/variable-product/ Our theme supports such type of products http://8theme.com/demo/xstore/shop/woman/blouses/bacon-blouse/
Also, you may create few simple products and create 1 grouped based on these products http://8theme.com/demo/xstore/shop/jackets/distressed-jacket/
Regards
Hello, just purchased your theme.
How can I make my site look exactly like your “flat” demo: http://8theme.com/demo/xstore/home-flat/?preset=header6
I did not see any demo import for the Flat version. Thank you
Hello,
Thank you for using our theme! 
To import flat demo, first of all, go to Theme Options > Import/Export > Install base demo content. Once base demo content is installed scroll down to Additional Pages import and select Home Page Flat http://prntscr.com/by1elu Import this page and save settings after that.
Regards
Thank you for your help! 
You are welcome. We are glad to help you! 
Regards
Before I buy… I cannot find in the “Pages&Features” section any example for “Testimonials” module, however, I can see such slider in one of the demos. Is it included in the theme or not? How to check what are the options? In my case it is important feature. Regards
Hello,
Thank you for your interest in our theme! 
Yes, theme includes “Testimonials” option http://prntscr.com/by16xs You can use it like slider on page http://prntscr.com/by1d80 http://8theme.com/demo/xstore/home-flat/?preset=header6
like widget slider http://prntscr.com/by1d2c http://8theme.com/demo/xstore/cosmetics/
or Choose grid version http://prntscr.com/by1dhg
Regards
Thank you so much.
Welcome to our community 
Regards