8686 comments found.
Hi, How can I collapse all accordions by default ?
Thanks
Hi andrealouis04! You need to set the value 0 in the Active Section of the settings. f you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! 
http://www.undsgn.com/support
Hi, Thank you ! It rocks ! And is it possible to unable the autoscroll when I open or close the tab ?
Thanks
Hi andrealouis04 and thank you for confirm! This is just fixed in the upcoming update, I ask you a bit of patience until we finalise this new update.
Hello, I want to use different sections, that appear separated in the live preview, on the same page. My idea is to have in the Home, several parts of the templates that you can get from different places. (Eg. Parts from “classic-consultants” layout, the part that has several items including “Digital Strategy & Consulting”, and put it in the home page. Is that possible?
How modular is this theme? What can be “joined” and “toggled”? This is a multipage theme correct? Thanks.
Hi alexandrealves13 and thank you for interest!
Yes for sure you can mix & match any sections you see in the Uncode demos with others or create something new as you can see from the Customers showcase ( http://www.undsgn.com/uncode/showcase/ ), here you can in fact see something completely new from our demos and something arranges from various demos too. Let us know if you need more infos.
Whenever I create a Posts module on a page the entire page (except for the header content block) goes blank, showing no content at all. Not even the footer or other elements that I put in the page. What’s the cause?
http://www.undsgn.com/support
Aah, yeah I’m on a new account on which we didn’t buy the theme.. Old account is t1mmydotcom. Thanks, will look into plugin issue.
Hi t1mteq, no problem we can check for you or give you more detailed infos, so you don’t waste your time but we need you use the tool for uspport… have you never created an account in out support forum? Just create one and open a ticket so we can support soon, thank you for understanding.
How can i change the text on the slider text for the creative studio theme?
Hi chandan_manohar_raikar if you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! At least you should have the “Purchase” badge here next your name. Thank you!
http://www.undsgn.com/support
Hi, can I change images size for single products?
Hi MANUELZIMYOS and thank you for interest! 
What images your refer exactly? The grid views or the single product page images? Yes it’s possible in both the scenario. Let us know if you need more specific infos.
Pre-sales question: Hi, we need to know if its possible to add a rotating banner (Revolution Slider) to the home page layout options called ‘Classic Consultants’ and ‘Classic Studio’ Please let us know. thank you.
Hi vauneen and thank you for interest!
Yes for sure, even if all the demos examples are based on the native Uncode Header Slider, Slider Revolution (and also LayerSlider) are packed with the theme and can be applied to any pages you like. In our showcase you can see a few customers that use Slider Revolution in their homepages: http://www.undsgn.com/uncode/showcase/
Let us know if you need more infos!
Hi, How to show photo or image in search results?
http://www.uppic.org/share-3C0A_579CD9FC.htmlHi nattawatkem and sorry for delay!
Search results as categories pages are referred in WordPress as special templates created automatically by the WordPress templates file hierarchy and are also known as “archives”.
To style this kind of special pages, as you can see this pages are not accessible as normal pages, you can follow this:
Doc 1 -http://www.undsgn.com/uncode/documentation/archive-headers/
Doc 2- http://www.undsgn.com/uncode/documentation/archive-layouts/
Video – http://www.undsgn.com/uncode/documentation/archive-pages-video-tutorial/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, the theme looks really great. I absolutely love the many portfolio options and the minimaistic style. Just one question … is there always a header image involved in the portfolio section? – The portfolio objects are sitting quite low. E.g at 390px in the Metro portfolio layout. It would be an amazing theme for an artisan client of mine, but I would need to show more portfolio images without the need to scroll down …
Hi typogretel and thank you for appreciate Uncode!
No you don’t need to have an header, this is just optional: you can both decide to have or not have.
Let us know if you need more infos!
For those considering buying the Uncode theme—I highly recommend going for it. The more I use Uncode is the more I like it. The support team are great and respond very quickly.
Hi BruceRobertson and thank you for appreciate Uncode!
Your comment is really appreciated!
If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads
I’m using WordPress powered by Bitnami (HVM) Ubuntu. On “Install Demo content” page I got: “The file /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/uncode/core/one-click-demo/demo-files/content.xml can’t be read. Please change file permission to 775.” I changed FS_METHOD from ftpext, which was default, to “direct”. It helped initially, but after I installed required plugins, 775 is again present. I tried to switch FS_METHOD to different values, but with no success. If to have FS_METHOD set as “direct”, both “Frontend stylesheet:” and “Backend stylesheet:” are red! I have “clean” bitnami woredpress isntallation – all ower/group permissions are set correctly.
Hi MikhailYak! This is pretty odd and we need to check the deatils. Support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi there just bought this. the demo stalls all the time on import I have done hundreds of these over the years and its taken me over 2 hours of messing to get to this stage where i write you? The server is fine on checks and there is no time out. I also cant get the demo page to get anything in aswell even singles?
I have lost 2 hours with this eventually found the xml file in the core area?
Can you tell me whats going on? I checked my site speed before and after loading your theme? the whole admin area has slowed and the site front page which i havent changed has gone from under 3 seconds to over 6?
I need help on this as I cant afford to waste time with a theme that is poorly designed and hoggin resources?
Thanks for the help
Bo
Hi bomakalu we are sorry you have this problem but the only problem with demo import can be the server, the importer only send datas over the server, are you sure you are compliant with the requirements? http://www.undsgn.com/uncode/documentation/server-requirements/
Anyway actually all users of Uncode have installed demo contents, so don’t worry, JUST open a ticket in our support and we’ll back to you soon! Thank you! http://www.undsgn.com/support
Hi bomakalu, demo contents now imported on your site. The problem was in the lock screen plugin you have installed. Please check your homepage!
Brilliant fast and very helpful David. thanks
Hello,
I would like to make a some small CSS changes to the slider on the homepage but my knowledge of CSS is limited 
Is it possible to get some help?
Kind regards,
Jerrel
Hi jerrel1991 if the modifications required are limited we can help but in our support forum, don’t worry, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Presale question. Is it possible to have a two top menu setup like this site – http://www.marieforleo.com/. 1) a simple text menu with search icon and 2) are more button with an off canvas full menu. Look forward to your reply. Thank you!
Hi applesauce and thank you for interest! No sorry unfortunately this is not an option, than you for suggestion!
Hey, i have a problem with overlay on my module ” page article. When i past the on it the overlay become totaly grey…i dont understand i dont put color overlay option…thank you
Hi jemsproducer! I’m sorry but it’s really not easy what you refer to. What is the “overlay on my module”? Can you please be more precise and show us at least your page preview? If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
Hi,
What Font was used to make the Uncode Logo?
http://www.undsgn.com/support
Hi,
is there a way to modify the bottom up button ? i.e. I’d like to change the size of the arrow (make it a little bigger) and also would like to remove the squared background of it. Is that possible?
Hi Lillieleen! There is not an option to modify the Back to Top arrow but you just need a few simple CSS we can suggest. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Is the “Testimonials” section from the mainpage of the Live Preview part of the theme?
Hi TiloHensel, the actual Uncode demo homepage will be shipped with the next theme update, this is actually not included in the demo contents.
Hello,
I am having problem loading the icon library in the back-end of Wordpress under the following section : Page > Add Element > Icon Box > Icon Box Settings.
The icons are not shown when I click on arrow to load and select one. Please help. Thanks
Teddy
Hi lexibookweb! Not easy to understand just in words cause this generally works like a charm, so I think it’s some server settings, don’t worry we can check for you but we need to access your installation! Support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi there, I’m having touble with the customized composer from the theme.
I’m running PHP7 on both LIVE and DEV servers, interesting is that on the DEV I can’t add images (or any other type of attachment) giving this error in the console “Uncaught ReferenceError: id is not defined”
and on the LIVE I can add anything, only I don’t see the VC modules in the page (if I go text mode / preview, they are there) with no settings to manage.
Workaround, was to copy back and forth the composer text mode while selecting the id’s from media.
Any ideas?
Hi rwky! I’m sorry you have had this issue but it’s really not easy to tell you cause no users report something like this before, I think there is something in one of the installation (PHP sub-version, plugins, etc..), we need to check and debug in details. Please open a ticket in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
okey, thank you, I’ll try.
Thank you for confirm! Ticket received I wait for your logins.
Hi, presale question: Is it possible to replace the main font used with a custom font, for example with a webfont from myfonts?
Hi one0nine and thank you for interest!
Yes for sure you can replace with any fonts you need from Google Font, Font Squirrel, TypeKit etc… http://www.undsgn.com/uncode/documentation/typography/ and also use any custom web fonts that are not part of any online library http://www.undsgn.com/uncode/documentation/custom-webfont/ .
Let us know if you need more infos!
