23227 comments found.
Solution for Visual Composer Front End bug:
Write this line in style.css file . ( porto/style.css )
.vc_vc_column .vc_column_container { width:100% !important; }
And now may use front end editor.
Hi,
Thank you for your suggestion. But we have not faced this issue yet. If you are facing any then please contact us through the account with which you have purchased our theme. Thanks
Hi, I am not see the price slider. Instead, the user has to enter the min and max price. How can I resolve this issue? Thank you..
Hi,
Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi
Great theme . Thanx alot I will be happy to purchase it soon.
when I check your demos … I have some problem.
In some computer or browsers(internet explorer) : the drop down menu doesn’t work !!!! also, some element such as ( recent members ) !!!
whats the solution for this problem ??
Hi,
Thank you very much for your love with Porto theme. First of all make sure you are using latest version of the IE as Porto is fully compatible with IE10 and greater. But if you face any issue you can contact us through our support forum after purchasing theme. We are here for your help and would love to solve all your issue on priority basis. Thanks
This page didn’t load Google Maps correctly. Please come on guys we don’t need one on one support for a google map to work ! It should work anyway its missing the API key or a place to put it easily
Hi,
Sorry for the inconvenience. Please update your theme to latest verson of Porto theme 3.0.3, after update if you face any issue please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi, what about Support for WOO 2.6.4?
Hi,
Our latest version 3.0.3 is compatible with it.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/ so we can check this for you. Thanks have a great day
Hi, I want to buy the theme but I have two questions please: 1- can we install the theme on more than one website? 2- Can we add Arabic language and RTL?
Hi,
1- Thanks for your love with Porto theme.You will need to buy separate license of Porto them for each of your website. 2- Yes you can use any language with Porto.
Thanks
there is some problem in using version 5.4 of php? My server does not use the 5.6. I am having problem using the maps, is the following message ( Oops! Something went wrong. This page did not load Google Maps correctly. See the JavaScript console for technical details.)
Hi,
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hello! Is it possible to make the header appear above the slider? Having the slider as background?
Also when I try to edit the skin options in some page, when I click on any tab, nothing happens.
thanks
Hi,
1- Are you looking for something like this? http://newsmartwave.net/wordpress/porto/shop6/
2- When you set options they will work, Actually this is user interaction issue and we are working on it, will fix it soon. Thanks
Hey! Thank you so much, and yes, it is really what I want. Is there a way doing that without importing that theme version? I have pretty much setup and I don’t want to lose it.
Thanks!
Hi,
Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
hi guys! when i try to create or import a new slider the plugin included shows an “ajax error”. Can you help me? thanks!
Hi,
Which slider plugin you are using? Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
i try register with my purchasecode but i couldn’t. Im using revolution slider wich is in the package of porto.
Hi,
Please contact us through email from here https://themeforest.net/user/sw-themes Thanks
I have a problem with your template, and emailed you 7 days ago. Anyway, at least you answer me this one, what is the pagination short code for post/page. I have a long article and wanted to break it into thre pages 1 2 3 ..etc, i did the but the pagination number is not line up, it seems to be the page 2 is second line, no wonder you didn’t shwo any pages/posts on your demo with pagination. Please get back to me before i get upset.
Hi,
Really sorry for the late response please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi, I am trying to use the post grid for showing pages using featured images, but do not want the featured image to be shown on top of the actual page.. how to stop it from showing?
Please provide url of the page. So we can check and help you out. Thanks
have emailed you!
We will check and reply. Thanks
Hello, thank you for this beautiful theme. My question isn’t properly an issue but here it is: I’m trying to change the checkout page template from one column to a two column “distraction free” layout. I’m trying to make it show billing details on the left and order review on the right through custom css, I was able to show order reviews and payment methods on the right but billing details disappeared. Now I’ve removed custom css, could you help me making it work properly? Here it is:
@media (min-width: 768px){ #customer_details{ width: 60%; float: left; } #order_review_heading{ width: 30%; float: left; } #order_review{ width: 40%; float: left; padding-right: 50px; } .woocommerce table.shop_table td{ width: 50%; } .woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2{ width: 100%; } }
Thank you, Alex
Hi,
For doing this You do not need any custom css. This layout is already present in the theme.
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Hi. Is there a way to set the aspect ratio of images in the shop?
Hi,
We are not getting what you are asking for, can you please explain? You can set image sizes from Woo commerce >> Settings >> Product >> Display.
Thanks
There is documentation on your magento theme that explains how to accomplish this on this link http://newsmartwave.net/magento2/porto/documentation/#themesettings Scroll to the section on category view and you will get what i mean. The same is not available in the wordpress theme documentation
Hi,
You have posted your question on Porto Wordpress forum, Please post your question on Porto magento forum for help. Thanks
i would like to know how to accomplish this in WordPress that was just an example
You can set image sizes from Woo commerce >> Settings >> Products >> Display. Porto WordPress do not have such specific option. Thanks
Do you have product questions and answers?
Hi,
Please ask us here if you have anything to ask about Porto theme. Or if you are facing any issue using it please feel free to contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Any plans to roll out a Joomla version as well?
We have not planned for that yet. Thanks
Hallo, we couldn´t find in the template where we can edit the testimonials. Can you help please?
Hi,
Testimonials are coming form VC Element “Porto Testimonials” please edit the page on which your testimonials are. Find this element and edit.
If you face any issue please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
hello I created an account to open a ticket by using the wrong email address,,what can I do now?
thank you
Hi,
Please contact us through email so we can check and help you out. Thanks
can I have an email please
You can contact us through here https://themeforest.net/user/sw-themes Thanks
Hey people thx for help over shop i had one plugin that was problem. Anyway i have question i would like to change text on single portfolio saying ’’Project Description’ to something of my own where do i change that?
An under single portfolio it say related portfolion showing 3 of them, how do i change that text to something of my own and select how manny of them will show?
thx
Hi,
You can make changes from below files just Go to these files find the text Project Description and replace it: \porto\wp-content\themes\porto\content-portfolio-carousel.php \porto\wp-content\themes\porto\content-portfolio-extended.php \porto\wp-content\themes\porto\content-portfolio-full.php \porto\wp-content\themes\porto\content-portfolio-full-images.php \porto\wp-content\themes\porto\content-portfolio-full-video.php \porto\wp-content\themes\porto\content-portfolio-gallery.php \porto\wp-content\themes\porto\content-portfolio-item.php \porto\wp-content\themes\porto\content-portfolio-item-small.php \porto\wp-content\themes\porto\content-portfolio-large.php
To set how many Portfolios to show in related portfolios section you can change it from Theme Options >> Portfolios >> Single Portfolio, Scroll down to see “Related Portfolios Count” and enter the number that you like to display portfolios here.
To change its text You can change it from here: \porto\wp-content\themes\porto\content-portfolio-carousel.php:(Line 314) \porto\wp-content\themes\porto\content-portfolio-medias.php:(Line 254) \porto\wp-content\themes\porto\single-portfolio.php:(line 40)
Thank you for your co-operation.
Thx guys, i did manage to change Related Projects to Related and i managed to set up how many to show but…some of the files didn’t contain Project Description and i have tested several times so i still have problem with it cuz im working on http://sign-spinner.com/Spinners/kadeem-fl/ Thx
Its good. Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
I have a strange problem I can not get in in admin page. And when I want to access a Category this appear https://snag.gy/XrohTa.jpg
thanks
Hi,
This is related to your server settings. Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We will need you cpanel, FTP and wp-admin access.
Thanks
I wrote to you on support forum.
Thanks a lot!!
We will check and reply through your ticket. Thanks
I generated the localization files, put them in, but the theme was not translated
Hi,
Can you please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
