Hi,

as you can see on http://pasteboard.co/7mfRSIpco.png you have some bugs in Javascript console which are unrelated to theme of course. We suggest to look for a problem in one of your extra plugins.

P.S. As you can see, your Themeforest’s support has expired so we would be grateful if you can extend it’s period before future support questions.

Thanks!

You guys are aweomse. Thank you! I´ll extend the support ASAP.

You’re welcome!

Hi,

the only way to fix it is to use Mega Menu instead of the regular sub-menu. All details about Mega Menu you can find on http://themes.muffingroup.com/betheme/documentation/#menu

Thanks!

To change Action Bar font to Patua One, you need to use custom css:

#Action_bar .contact_details {
    font-family: "Patua One" !important;
}

I did this earlier but forgot the quote marks between the font name thank you!

You’re welcome

Its in System status in Woocommerce Replacements ( WooCommerce )

Hi,

you get this message because you have old theme version installed. What you need to do is update WooCommerce plugin to latest version and then, please remove all theme files via FTP and upload the newest one thru FTP as well.

Thanks

Hi,

Visual Composer is included into theme package of course and could be installed from Appearance > Install Plugins after theme installation. It’s also included as separate plugin and is located under /plugins/ folder inside package.

Thanks

Hi thanks for the response. that one i knew. but there is a license needed to update the VC it saids so how is it included?

Purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can read more details about this on Envato forum:

http://themeforest.net/forums/thread/dont-work-my-purchase-code-stardust-w-revolution-slider/186285

Hey,

please send us link to example page where you would like to get rid of entire block above each portfolio item and we will see what’s the best way to remove it.

Thanks!

Hi,

we don’t know when because we have lot’s of different features in queue that need to be done first.

Thanks!

Hi,

parallax can be set as a background for section only but it is not possible to make such whole section as a link.

P.S. As you can see, your Themeforest’s support has expired so we would be grateful if you can extend it’s period before future support questions.

Thanks!

Hi,

1. For Mega Menu you can create maximum 6 columns just as you can see it on http://themes.muffingroup.com/be/theme/ when you hover over Shortcodes item. However, it is not possible to use any small photos on it.

2. Yes, you can have different menus on different pages and also you can create one page sites just as Be|Service demo.

3. We don’t understand this question. Could you drop us an example of what you mean?

Thanks for your interest in Be!

Hi,

http://pasteboard.co/6V6am2MTG.png – those are the settings we use on Be|Splash demo. We set speed 40. And if it still doesn’t work as you expect, then you should use Default Browser Scroll because there is nothing else we can do. We did checked Nice Scroll many times and the current is the best one for most devices. You were probably expecting other answer but except current settings we didn’t found anything better.

Thanks!

Hi,

if you mean Header Layout, you can set up different per different pages with layouts configurator feature.

Thanks!

Hi,

we do not have filters for catalog mode unfortunately.

Thanks for your interest in Be anyway!

Hi,

we almost never do any changes in ID’s or classes because of compatibility reasons with older theme versions. They may appear sporadic cases because of adding new style for the item but it’s only for uniform look needs. In this case, arrows update was caused buy the necessity of such situation.

About Custom|Layout, this really stopped working buy we will fix it with next theme update.

We really apologise for this.

Thanks!

Thank you for the response. Any idea on when the next update will be? We are planning on launching this site next week.

Next update would be ready before the end of this week.

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Thanks for understanding!

1. Sticky logo can be changed exactly in the same section as we mentioned above. Under Theme options > Global > Logo you have an option to change regular and sticky logo.

2. If you are in Media section where images are and you hover over the image Edit button for example, in the bottom you will see the link to the image where ID is.

Hello Muffingroup, Tks very much for support, everything work perfect!!! Already set 5 stars to BeTheme!!

You are welcome!

Do you mean built-in bulk import for Slider Revolution plugin?

yes. Currently I’m having to build one slide at a time. I’ll have 13 slides to do with each having 35 or so images. It’s taking me literally forever to do this.

Ok, we understand but the only thing we can do is pass your request to plugin’s author with hope they would consider this. Please understand that as theme author, we have no impact on plugins that does not belong to us.

Thanks!

Hi,

what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer.

P.S. For the sizes of all images around site is responsible functions/theme-functions.php file.

Thanks!

Hey,

which meta you want to hide exactly? Please send us link to example page so we can have a look and give you the best solution.

Thanks

Hi,

could you explain what css and where you mean? Sorry but we do not understand your question.

Thanks!